A wonderful experience at Hobby Lobby in Santa Ana #650, thanks to Ada in the fabric department! I came in with a craft in mind for my daughter's birthday party this Saturday!Once I started looking at the options and the different price points- I became overwhelmed. Ada was truly an angel. She took considerable time to listen to my vision, understand the craft, and then offered thoughtful ideas and options that worked within my budget. She was knowledgeable, creative, kind and I never felt rushed. I appreciate how invested Ada was in helping make my craft come together. This was only my 2nd time at Hobby Lobby, (normally shop at Michael's), but Ada's customer service honestly had me thinking, "Why don't I come here more often?" It was a great experience. I left feeling excited about the birthday craft and very satisfied with my $220 purchase. Ada is an asset to this store, and I hope she receives recognition for providing exceptional customer service! read more

I walked into Hobby Lobby today with my daughter and friend and initially felt welcomed. I was genuinely happy to be there, just browsing around, looking at things, and hoping to find something cute for my daughter. My daughter pointed at a Highland cow plushie, and a worker who was standing around the shelf suddenly said, "That's twenty dollars." I hadn't asked how much it was, wasn't looking at the price, and honestly wasn't even having an interaction with her. The comment caught me off guard and made me feel like I was being judged based on whether I could afford it. My daughter ended up choosing a Precious Moments plushie instead. As I was walking toward the checkout behind my friend, the same employee, while she was checking out another customer, said to me, "Are you going to pay for that?" Obviously I was walking toward the cashier because I intended to pay for it. The way it was said felt extremely rude and made me feel like I was being treated as though I was trying to steal something. What really disappointed me was that I came in happy, with my daughter, simply wanting to browse and enjoy some time together. I left feeling uncomfortable and unwelcome. There are respectful ways to assist customers or ask questions without making them feel watched, judged, or suspected of something. I understand employees have a job to do, but customer service and the way you speak to people matter. I hope management addresses this because no customer should leave a store feeling embarrassed or unwelcome when they haven't done anything wrong. This was around 4 pm. Thursday, August 27th. read more

Convenient location since located in a shipping plaza and also across from another shopping plaza. Plenty of parking spaces since parking lot is big. Clean, spacious and well organized store. Staff are nice and friendly. Plenty of crafts stuffs with varies choices and sales are at every corners. Reasonable & affordable prices. Came in with 2 items in mind but I'm got distracted and ended up with 5 items w/ sales tag on it. read more

Hobby Lobby - Hobby Shops Near Me - Santa Ana, California

I was in this plaza for dinner and thought to give this location a visit. Think this location was a former hardware store or something, because it seems like everything looks so organized here. It's also very clean, and with their shop currently displaying their Christmas items, the store looks great! I walked through the store, but was mostly looking at Christmas things. They're stocked will all things Christmas as of this post. Lines were pretty light as it was about an hour before closing. Cashier guy was also friendly. You'll find parking here pretty easily and theres other good shops in the same plaza. read more

See all

A wide variety of items and home decor. They often have sales so keep an eye out regularly. The downside is they are not set up for digital payments so cash or card. (Seems odd). Good parking and well marked aisles. read more

See all

It's the holidays which means HL is CRAZY BUSY all the time with crazy lines. This last time I went in Chris was amazing. He was super efficient and had a great attitude for all of the crazy he was dealing with. Even though it was wild with people, the aisles were clean and being kept up by employees. The selection is always bigger than any other craft store so allows for one stop shopping. read more

Alex is super great! I've had the pleasure of going through her line 2 times and we actually both recognized eachother this second time lol. She is really friendly and it's always nice to chat with her since I also work retail and I understand & sympathize how crazy it can get during holiday season. I really hope to see her again next time I'm shopping at this location! Parking can be tricky at times, but the selection at this specific store is plentiful. Wayyy way way better prices than if you went to Michael's with coupons :) Anyway -- thank you Alex for making my shopping experiences here something to look forward to. Please give her a raise or some sort of reward in an upcoming review because she is truly stellar!!! read more

Horrible service. Every time I have to go in to buy something for our office, I'm either greeted by the grumpiest employee ever or followed like I'm a criminal. Earline has been my cashier on multiple occasions and she has never been nice, she snapped at me today for asking for my return receipt. I understand that people have a bad day (and I'm not one to write negative reviews on yelp) but she's unpleasant every single time I go to this Hobby Lobby. She's an older woman, so I understand, but if she hates her job she should just retire or quit. read more

The employees need are SO rude!! Manager is always pacing around the cashiers watching over them. The isles are a MESS! Always a ladder blocking the isles and no 2 customers can pass through isles I really don't know WHY they don't hire more staff!!!?! There are always bins and bins of decor everywhere. I'm in here every week & it never gets better. Always rude staff, store is a construction zone & safety hazards. Long lines & unfriendly cashiers read more

I love the store my fans I always brought many many good stuffs, many good prices varies.

Even after telling a lady I had no way to tied my bike practically kicked me out from the store not even allowing me walk in so fuck this place read more

Amazing items for all aspects of your home and great prices too. Sign up for their weekly newsletter and get some great deals

Love holiday shopping here. Everything so bright and festive. Tons of selection here. Staff is busy working and restocking items. One less star because some items didn't have prices on them. You have to take the items up front to get a price check. Aisles are not as organized and lots of clutter. They should work on this so it's easier for customers to browse and shop around. read more

Hobby Lobby - Hobby Shops Near Me - Santa Ana, California

We had a collection of five photos we wanted to frame together. Daisy was very helpful in helping us to create the layout of a mat, selecting the frame and material. She custom made the mat, mounted the photo, and assembled everything while we waited. Great experience and a great price. Thank you! read more

What is going on??? Every year I shop at Hobby Lobby for ornaments. I like to change the theme so I went to Hobby Lobby yesterday and found out they ran out of ornaments already. The two girls who worked there said they will not be getting anymore till next year. Are you kidding me? I go around this time to get Christmas stuff but this year that's all Hobby Lobby will be carrying. Not gonna get restocked on ornaments? This is so disappointing and sad to hear. Now I have to shop somewhere else. Not good business Hobby, especially, a big loyal Hobby Lobby customer who has been shopping for years. read more

I had a wonderful experience with David C in custom framing. He had excellent artistic skills assisting me in framing a photo I provided. He chose a white matting that brought out the main subject, bird on a boot. Making several copies of other colors. I went with his suggestion. I was thrilled that he called me the same day with the project beautifully completed. Thank you, David. I recommend Hobby Lobby for custom framing read more

Bought wooden decor for crafts, they don't have much variety and had to go to Amazon for smaller and more detailed wooden pieces. Still, would recommend to going for inspiration, and some items get very cheap after each big holiday read more

I love this hobby lobby. It's huge? They have a great selection of yarn, fabric, and decorations and there are always sales!!! The only downside of this place is how slow the registers are at checkout. You definitely learn to grow your patience here while waiting in line. I've also gotten the best advice for Christmas decorations and crafting from the sweet old ladies that come here. There is ample parking as well read more

This review is loooonnnggg overdue! This place is run by a bunch of knuckleheads that don't care about basic customer service and people's time! Ralph is the Biggest mouth and super condescending, Jennifer - same rude and gives people dirty looks Matt talks to the the employees rude and even over the damn speaker phone!! It's like gosh!! Made me feel uncomfortable just hearing it - mind you these 3 folks are all managers! its Know wonder the employees have crappy attitudes I walked by several employees talking about how they are all going party ... umm ok that's Weird for mangers to talk with employees that way, but nothing surprises me at this crap hole maybe that's why they are all rude, because they hang out with each other after work. I've even seen shopping carts with broken glass so be very careful! Corporate definitely needs to do an overhall here ASAP!!! And it should start with management!! From the other reviews, I'm not the only one feels this and seen this kind of behavior!!! read more

Love this place! It is always a fun place to browse and spend half of your pay check. I don't need anything but there were so many cute things and all the Christmas stuff is 50% off! read more

I love to shop at Hobby Lobby. I find everything I need . From art supplies (wood/paint/clay fabrics to decor to house stuffs ...) love their 40%off and after holidays sale of 70% off discount . The staffs Nadya ,Nadine and all the rest are very kind and always make sure you are assisted and helped when needed . read more

NO APPLE PAY!!! that's my only issue with the store right now. I know it's a corporate issue not on this specific store but come on it's 2025 even the lemonade stands take apple pay at least put up a sign on the door. As for customer services the ladies in the sewing department are the sweetest and always helpful! it is crowded most of the time so be prepared to wait a bit to get fabric cut or pay and to hear people complain. read more

Customer service "manager" was extremely rude. Asked her for help gave attitude and then when asked for stock on a certain item she stated they had no warehouse and everything the had was on the overhead of the store. She was also barking orders at everyone instead of helping out. For being a customer service manager her customer service was terrible. Definitely dropped the stores value with her attitude. read more

I really don't even know where to start lmao. I came here looking for simple transfer paper to print on shirts and asked 4 different employees with each of them telling me wildly different directions pointing me to 4 different parts of the store. Not one of them offered to walk me to where they thought the item was at. I simply walked out, will gladly take my business elsewhere. This is probably why Hobby Lobby is going out of business read more

Great sale always, was able to fo my door basket wreath for springs with a very affordable price. Love this store. read more

Hobby Lobby - Basket wreath for spring - Hobby Shops Near Me - Santa Ana, California

I love Hobby Lobby products and this location does have a great selection however I'm really shocked at how rude the employees are specifically at this location. This is the only location near my home so I have shopped here a lot over the years. The staff is not helpful or friendly at all. It is especially disappointing because this is supposed to be a Christian business. It's just baffling to me. Terrible customer service here. I can't be the only person who has experienced this read more

very rude customer service by the lady at counter, Alexandria, asking a question on pricing and receiving attitude and smart remarks from a employee is not acceptable. read more

Amazing and cheap place to find everything you need for home I was able to find holidays decorations for about 50% off

Yesterday I went to Hobby Lobby located in Santa Ana, CA. to return a few silk flower stems and Christmas garland. I provided the original receipt for items to be returned. Problem arose when 3 of the flower stems were missing 3 leaves each, which I didn't notice when I bought them. Who counts leaves on a flower stem?! Manager Matt's told me he would not refund me for the flowers, insinuating that I was responsible for the missing leaves. What?! Makes absolutely no sense! Matt's doesn't understand his company policy. I should've been given a refund with no problem. I asked Matt's for the corporate number to address this situation. Matt's gave me a number, the wrong number. I had a gut feeling he wasn't being honest, so I called the number he provided me and it was a number for loss prevention. I asked him for the correct number and once again he gave me another wrong number. I called him on his lack of honesty, and that's when he completely became unhinged! He yelled at me from the top of his longs, wrote on a big piece of paper in large numbers the false corporate number he gave me. He continued to berate me in front of all the customers in the store. At that point I told him I felt threatened and unsafe. I then pulled out my phone to record his behavior and only then did he back off and walk away continuing to yell at me. This whole transaction was recorded on your company camera to prove the authenticity of my experience. Matt's deserves to be fired. His unprofessional, threatening behavior doesn't represent the high standards on which your company is built on. Please review the video footage from 1-1-24. read more

See all

A true Christian store! The amount of love I felt walking in was a breath of fresh air! I love doing arts and crafts and being able to ensure that they had the supplies was detrimental for my project. As I'm checking out the cashier says god bless what an amazing experience! read more

BEST DARN STORE IN California! I mean, if you don't either find this store to have awesome merchandise or anything you like...you need to "REVIEW" yourself. That would be ridiculous. Incredibly great prices and value. Awesome service & staff from my experiences. Just a great store; so lucky to have them. read more

I'm not sure why the registers take so long to ring you up--it's honestly frustrating. They really need to speed things up or consider adding self-checkout. The wait just feels unnecessary. read more

Customer services is definitely a big deal but unfortunately this particular hobby lobby there not so great on it. I specifically wanted a price check on something and the employee said well it's says 40% do the math. Very ruined! I ask another person and she said "don't you see the price on the item?" and walk away. Rather their ruined response.... They could of said , " we don't have a price check but let me scan and check how much it is." Doesn't it sound better ? Haha Want to give a big shout out to Thomas (cashier) super kind and he gladly check my prices. Thank you for your customer services and for being so kind to me. I really appreciate it. I hope they can improve in their attitude and the way how they speak to others. Don't get me wrong I love everything in that store but no need to be ruined. read more

I was a pleasant experience. Everyone was very helpful! So many cool things! Became my favorite place. It has a good amount of doll house materials. read more

I shopped there today. It's convenient, however the prices are outrageous. The items I purchased ( basket for front door decor and 3 fake sunflowers)were marked 50% off. What a joke! The four items were 60$! I found an identical basket on Amazon for 13$. I'll be returning my Hobby Lobby purchase tomorrow. Don't think I'll be returning there again. Amy M read more

They have a good variety of home decor with great prices and the employees are ver helpful

I recently witnessed and incident at this particular location that was disturbing. I was looking for a piece for making jewelry. A couple was in the same isle with a dog on a leash. At the end of the isle were two men in collard shirts and name badges, skulking and asking LOUDLY from 50 feet away if their dog was a service animal. NO ONE is allowed to ask for proof. In my opinion this was extremely rude. I believe if there was cause for concern they should have asked a little more privately. read more

In addition to craft and art stuffs, they also have a wide selection of hone decorations. It's like a Michael's/joann and tjmaxx combo. I was able to find stuffs there for my projects but a lot of their staffs are not very knowledgeable but friendly though. They also offer coupons (so download their app or go to their website to check). read more

Hobby Lobby - Hobby Shops Near Me - Santa Ana, California

See all

I visited the hobby lobby on 17th st in Santa Ana and had a great experience I wanted to share. I had had a portrait framed at another hobby lobby, and after the fact I decided I didn't like the matting and wanted to change it. I called and spoke to Daisy and she was super nice and helpful. She told me ii could most likely get it fixed in one day. I went in the following morning and didn't realize the frame shop had not opened yet, but manager Jennifer said she would help me. She was so patient, I changed my mind three times while I was there and she was not phased. I asked for her advice and I'm super happy with the color she recommended. Other employees I came in contact with were super friendly and helpful. I will definitely make Santa Ana hobby lobby my store from now on. read more

Had the most bizarre experience today, made even more bizarre after my interaction with Erick, the manager. Around 4:30, this old, slender white man with gray hair was pacing down the aisles in his underwear. Maybe he thought hobby lobby sold pants. For the record, he was wearing a blue shirt, shoes and socks, and a light blue mask, and blue undies. He was a tall man, slender frame. Calvin Klein model, he was not. That was enough for me to see. I hurried to the cashier to check out and get the hell out of there. I immediately notified her of what I had just seen. She then turns to her manager, Erick, who is standing at the next cashiering station over. She tells him what I had just told her. He thinks about it, then responds with, "Oh, that guy? He's been in here before. Yeah, those are just old-timey shorts. Those aren't underwear." I said, "look again, he's wearing underwear. I had the misfortune of having to cross paths with him, and I'm sure of it." I only wish I could have unseen what I had seen earlier today. But Erick remained strong in his conviction, "no, I seen the guy before. those are just old-timey shorts he wears." So yeah, that was super weird. I told my friend about it and she thinks these stores just don't want to deal with it. After today, and seeing how casual the manager was about it, it does make me think hobby lobby has adopted a lackadaisical approach to store safety. Just look away--that's their new motto. read more