The main reason why I use Tags is their location in Porter Square. I find that the staff are…read morefriendly and try to be helpful. However, the pricing is extremely high compared to some other big box stores or ACE hardware locations outside of the city. I highly recommend using their order online for in store pickup for the best pricing since the store will follow the online pricing vs the shelf sticker price. Online orders come with a paper bag that has a handle which makes it nice and easy to carry out. There are two floors to the store, with the majority of home improvement things being on the lower level.

They're friendly but not helpful--in fact, "incompetent" is the word I'd use. Here's what happened…read moreon my last two visits to Tags: I brought in a screen door to be rescreened. It took two weeks, and the screen fell off the moment I reinstalled it. I also had a key copied. It didn't work. I ended up taking both the door and key to Inman Hardware. They fixed the screen and made a key that actually worked. Buy stuff at Tags if you want, but don't count on them for even basic jobs.

These guys are awesome…read more - They've supplied my paint numerous times - they've cut keys for me - supplied electrical supplies - various cleaners - various home repair needs - and more Always have good advice. Always have helpful suggestions and things to beware of. I am simply amazed how much stuff they have there. The store has endless nooks and crannies like a Thomas English muffin in which they store as much inventory if not more than a Home Depot. Amazing. I moved away from Medford but thought of them this weekend after the poor outcome of then Home Depot Behr paint Job in my living room. I need to go back to Benjamin Moore and hillside hardware.

It's unfortunate that some people have had an unfavorable experience because I don't like to go…read moreanywhere else for my paint and misc supplies. Tony is beyond helpful. He knows where everything is and can help you with questions on just about everything. I went in for one screw and he helped me as if it were a large order. I hope the people who had a bad experience would go back and give them a second chance.

I think there may have been a change in management / ownership recently and it's for the BETTER!!…read moreGreat staff, friendly and helpful!!

Quickly helped in making copies of my house key. Staff was helpful and me efficient. Store has an…read moreeclectic mix of products for sale. Fair prices. And of course I always enjoy supporting locals as often as I can!

All went well !! Great staff and a huge selection of products. The store is organized and clean…read more I love going to the shop, even if I don't need anything. There's even a parking lot

I'm not the best handyman.. but I hold my own. And any little project or need for the house I have,…read moreInman Sq Hardware is there for me. Advice, supplies, whatever it may be. They have you covered! Friendly staff too.

Ethan at Model Hardware has been the most helpful hardware man I have ever dealt with. I am moving…read moreand am selling my home. As I fix it up, I have been seeking all sorts of paints and parts and supplies. Ethan looks everything up for me, he orders parts for me. He has been such a help during a stressful time. Thanks, Model Hardware, Treat Ethan well, he is a keeper!

Great customer service. Ordered a gas grill online. The store called me a couple of times to ensure…read morethat my delivery was seamless. Really nice folks over there who were helpful and courteous. Thanks Gabe and crew!

The guys who work here are awesome. They're friendly and helpful without being pushing. This is a…read morego to place for me.

These guys saved me money and time. I am not experienced at home repair, but I thought I could…read morechange the fill lever on my toilet and avoid paying a handyman or plumber tons of money. The guy at Modern Hardware found the piece I needed immediately and then gave me a few pointers that probably saved me an hour of work. I made the fix exactly like he recommended. They were friendly, knowledgeable, and helpful. I'll be back.

Anything and everything you need, you can find here. Exotic wood, inlays, laminates, 3D printers…read moreand lathing machines, Yes; they are here. And very nice staff. I wish they were still there.

As a novice woodworker, there is a great deal to learn and I had never taken a class to broaden…read morethis knowledge. YouTube videos can only teach you so much, and like most people I am a kinesthetic learner (learn by doing, not just watching or listening). I began filling my workshop power tool wish list at Rockler of 11639 W. Broad St, Richmond (Henrico), VA 23233 about a year ago, and noticed they offered classes, as well as demonstrations, for many woodworking skills. I signed up for the "Cabinetry Beginner Fundamentals" (July 24, 2024) presented by JW. The day-long class opened my eyes to many procedures in cabinetry, filling in my knowledge gaps and in some cases rewriting what I thought I knew about joinery and table saw use. No matter your skill level, I recommend checking out Rockler's class offerings. The W. Broad store is well-organized, clean, and has an expansive inventory of hand- and power-tools for every project, clamps (because "you can never have too many clamps"), literature, and a wide selection of wood, including some exotics. They frequently run specials and promotions. Big box retailers are fine for most items, but if you want to step it up I highly recommend this store.

This is the place to go for your hardware needs. Nice, friendly and knowlegable people are here…read morelike Manny and his son Mike. They do a good job making keys and advising for your painting work, You won't get the charm of Coolidge Hardware at many hardwares. They listen to what you need and are friendly. You get that special warm feeling of being appreciated as a customer. This is rare today. Coolidge Hardware is a part of the culture of Watertown and has been for a many years. We are kucky to have them here!

Great selection and a very helpful staff. Manny helped me find exactly what I needed. Awesome store.read more

So convenient to have a nice place like this nearby. Staff is friendly and knowledgeable.read more

I go there for my electrical needs because I know they will have it. When I walk in, I am greeted…read moreby one of the employees to help me. If he can't, he refers me to the owner. I would recommend this store.

Visited the store today and had amazing service! Two teens were super helpful with making keys,…read morefinding a screw that fit my son's scooter (and screwed it in!) and provided boxes for a project my son was working on. Thank you, Connelly Hardware!

Great service. I…read moremoved into a house about a mile away from Washington Square, over the hill, and realized pretty quickly that a) I need to own an extension ladder, b) my car would in no way be able to help me move it, c) I probably needed a couple big central air filters at the same time, and d) my wife knows that if she implies I can't do something I will definitely do it. It's a real nice day, and she gently suggests I ask about delivery, so I strike out on foot. Fifteen minutes later the fella at Connelly's is showing me right to everything, takes me downstairs to look over the gutter downspouts because that's coming due soon too, makes incredulous small talk about my plan to walk a mile home with twelve foot of extension ladder and ten square foot of air filter, and then gets super pumped when he realizes that he and some masking tape can make my life easier by turning the big air filters into a big fashionable tote for my other shoulder. He helps me out the door, and long story short I got everything home, didn't wipe out any bikes, avoided that one Bugatti, and only embarrassed myself when there was no-one around. Connelly is now my hardware store for life, and god-willing I'm never going to buy another extension ladder from them again.