The backstory: A couple people in my household were working on a doll hair rerouting project. Some doll hair got into the motor of our vacuum, which created an absolutely godawful smell whenever it ran. I was worried that some had gotten into the motor, so we brought it into Beverly Vacuum Cleaner on Rantoul. We told the man we interacted with what the issue was (the heinous odor) and what we thought the cause was (hair getting into the motor assembly). A week later, he tells us the vacuum is ready to be picked up. We pay $65, bring it home and fire it up, grateful to be able to vacuum again. But the godawful smell is still there - and the rotor brush, which he has replaced even though that's not what we brought it in for, isn't even turning. So, I decided to open up the vacuum. Takes about five minutes. Turns out that the reason the rotor brush wasn't turning was that he hadn't even connected the belt! And judging by the dust level on the motor assembly, it's pretty clear he never even touched it. That means we paid $65 for a $15 part and six minutes for him to open the vacuum, pop the old brush out, and pop a new brush in. What he didn't do: - *Anything at all* to fix the odor issue - Run the vacuum after he closed it up to ensure that the odor was gone (it wasn't) - Run the vacuum to ensure the brush was turning (it wasn't) Oh, and the smell? It was doll hair in the motor assembly - which took me about ten minutes to clean out myself with a brush, a q-tip, and a handheld vacuum with a skinny attachment. Then I connected the belt he didn't bother attaching. Now I know! The funny thing is we probably would have paid more and never thought anything of it if he had just spent a few minutes cleaning out the motor and then tested the vac before he gave it back. I texted him after the fact to ask him to make it right with a partial refund but never got a reply. I absolutely don't recommend Beverly Vacuum Cleaner on Rantoul for vacuum repair because there's a good chance the guy won't even look into the problem - or turn your vacuum on before giving it back. He'll just replace something and call it a day. read more

Peter is great - excellent repair of a Dyson vacuum. I lugged my Dyson around to several other places for repair. No one wanted to repair it. I asked where to go and one person recommended Beverly Vacuum Cleaner. There was some construction but plenty of parking. I needed a part which was in stock. Peter had the right filter for my Dyson which was $10 cheaper than the internet. I also needed a cord replaced which he did on the spot which was great. The next day, my aunt, needed a new vacuum cleaner so I told her about Peter and Beverly Vacuum. I drove her to Beverly and helped her with her purchase. Peter was professional and very nice. I was surprised with the price. I checked the price on my phone and it was lower than the internet. I was surprised at how powerful her new vacuum was and how easy to carry. It was really something that I am thinking about because I have two floors and a bad back. I hate carrying the vacuum up the steps and my husband usually does. The vacuum was light and Peter included some bags and a couple of HEPA filters. So my aunt is happy and has been using her new vacuum. Thank you, Peter and Beverly Vacuum Cleaner was is in Beverly. I really like my repair and can't wait to buy a new vacuum cleaner this summer. Today, I went in to the shop to purchase some extra bags for my Miele. Peter, remembered me and my aunt. He gave me a special bulk discount on vacuum cleaner bags. This guy has everything: filters, bags, cords, parts -- all at low prices. Great experience. read more

Went to get my iPhone fixed because my friend dropped it. Took way too long and ended up costing a ton more than the advertised price. Seriously don't advertise one price and then charge double and if you take 4 days to fix a phone ... COME ON! The touch screen was all messed up after and the guy didn't know how to fix that apparently. Pretty sure he went through my photos looking for something scandalous too. I don't have anything to hide but I left the phone with no apps running and when I checked the apps running out of habit I noticed my email was open, my photos were open, and my facebook had been used/accessed when the phone wasn't in my possession! I had to get it fixed at a different place! They took a couple hours and I have NO PROBLEMS! I have no idea why I went to a VACCUM store for cell phone problems - I should have known better! That was my mistake I guess so learn from it! I can only imagine what this guy must do to computers! NEVER AGAIN! read more

My vacuum cleaner just did not work anymore. Plus I have allergies. So, I went to a couple stores that sold vacuum cleaners. i am glad I waited to go to Beverly Vacuum Cleaner. Peter was informative, low pressure and had the vacuum cleaner I wanted to buy. He sells Miele vacuums. He showed me one and I really liked it. He actually included a all natural bristle brush for my pine floors. So I really like it a lot. It helps with my allergies. the price was actually lower than the other store down the street. So, I have a great vacuum at a pretty darn good price. Thank you Peter and Beverly Vacuum Cleaner. read more

I went in expecting to spend a lot of money. Peter was knowledgeable, had a big selection. I chose an Oreck Control vacuum cleaner because it was lightweight and didn't hurt my back when I pushed it. I purchased some bags, I took the Oreck home used it on some carpets and some bare floor. It took up all the dog hair and the carpets looked amazing. The Oreck was reasonably priced and my home does not smell like a wet dog. Peter was nice & professional. read more

Peter at Beverly Vacuum has been taking great care of me for 10 years. I own a Beverly based residential cleaning company and have been purchasing and maintaining the Miele vacuums we use for the business though Peter. He is fair, and quick with repairs and always has the items I need. Peter has also been very helpful with PC repairs. Thank you Peter! read more

I needed a cord retractor for my Miele vacuum. Peter did a great job repairing the part that I sent to him and shipping it back to me within a couple of days. I was also able to purchase a much needed vacuum wand head at a reasonable price at the same time. Everything was accomplished remotely using phone, email and UPS. I highly recommend. read more

We went in search of a new vacuum ...our last one finally died after 20 years! Peter had a great variety to choose from, let me try out the one I liked and gave us a good price for the new Sebo vacuum! It's light weight, moves around easily and is very compact & quiet! We love shopping local! read more

Had a problem with my Dyson vacuum. Beverly Vacuum fixed it. Next day service. Vacuum works great. Paid less than $100 with parts to fix it. Very professional. In and out and a lot of parking. read more

We bought a Bernette sewing machine. Peter is extremely knowledgable and his customer service is excellent. We got same-day service - can't beat that. Thanks Peter! read more

I repair sewing machines and vacuum cleaners...if you have issues...I have a solution. I get around $100 plus parts.