Checked in online and receptionist was extra helpful when I got there to set up. Everything is…read moreautomated which made everything easy to start.

I do not recommend this company for storage. Shortly after moving in the lights in the storage…read morefacility were not working for several weeks ... limiting access to my items in the storage units and provided an unsafe environment. After that the access gates were broken for months, I paid to have my items stored here with a level security that did not exist as anyone could gain access through the broken gates. One morning 6 GA State patrol officers entered as a stolen car was parked on the property. Currently a pipe burst in the facility leaving my storage unit wet with most of the contents damaged. I'm paying for "climate controlled" units, I have to ask if "climate controlled" then why are "frozen pipes" bursting??? Overall has been a terrible experience for me and zero peace of mind that my items are in anyway protected or secure. Thousands of dollars in damaged items from a broken pipe in a climate controlled storage unit. Public Storage assumes zero accountability. Again paying for "climate controlled" units!!! Seems like a lot of negligence to me. After 4 months they increased the rates on my units, one unit went up by $40/month.

They have great customer service! everyone was very nice and helpful. totally recommend them!read more

Almost got electrocuted on day one and they NEVER fixed my space (stayed over a year). The on-site…read morelady is super nice but management above her doesn't care about tenants or the space. The ceiling insulation is falling and gets everywhere... I had enough when I came to visit my space after dark in a pinch and still had no lights in my 10x30 space after a year plus. Paying way to much for crap like this. Again the on site lady is super nice and always kind but I can see corners are being cut above her. Will never go back.

I needed help paying my brother's public storage account. His storage unit is in another city. I…read morewas told you can pay the bill at any location. Travis was so friendly and helpful. He wasn't sure of the procedure, so he called another staff member for guidance. It is nice when someone cares and helps you. Seems rare these days.

These guys came through for me with a quick and efficient move. They worked with me and…read moreaccommodated my schedule based on such a short notice and that is crucial! Definitely recommend for all your moving/hauling needs. Thanks!

They helped me move a 1000 pound grill off the pallet, onto wheels, and around my house. Very…read morenice, efficient team Deangelo has with him. Highly recommend!

We needed temporary storage during construction at our home. We had 2 boxes delivered and the…read moreexpert delivery driver carefully placed them into one side of our carport! We ended up extending for a 2nd month without any issues.

I picked SmartBox storage over their competitors because of their higher customer service ratings,…read morebut we have been very disappointed. If you use SmartBoxes in the summer in southern areas of the US, giant roaches will get into your boxes and leave staining black feces all over your stuff. I wish someone had warned us to cover our things more carefully. We had to throw away some lamp shades and a lot of clean up on our furniture. We finished up our home renovations and moved our things back into our house, but the SmartBoxes are still waiting to be picked up, weeks later. They are taking up two parking spaces and advertising a product we do NOT endorse. We asked for a partial refund for our issues, but the local franchise claims their staffing shortages are "out of their control." Natural disasters out of a company's control. Staffing is part of your business.

Errol and his team were incredible. They had to move a 10 foot tall, antique mirror (very fragile)…read morefrom a storage space, up narrow stairs, onto a second floor bedroom. They were punctual, professional and took amazing care of both the mirror, and my walls in the stair well! Amazing, exceptional quality job!! I'd definitely recommend and will be using them again!

E&R did a fantastic job or loading our home into a enclosed trailer and a moving truck. The were…read morevery professional and motivated to take on the daunting job of moving out entire home out to the street where the trailer was located. They were communicative, professional and on time. You will not go wrong in hiring this company. Would definitely use their services again.

I can't recommend XL Movers enough! We contacted them last night, and they were here the next…read moremorning. It only took two hours for them to load and unload our heavy furniture, including a huge antique dresser. The hourly fee is VERY reasonable, especially for how quick they work. The guys are also super courteous and professional!

They were supposed to show up at 9am with 2 guys and a 10 foot truck. I got a call at 10:05am from…read morethe driver saying he was having trouble picking up the truck. Seems he couldn't get it because it was in the owners name and not his. Huh? He was alone too. He couldn't find the owner to get the truck. Huh? One guy to carry a sofa and chair down a flight of stairs, then deliver it 44 miles away up another flight of stairs. Huh? You're better off finding a mover that knows what the hell a mover is supposed to do. Certainly not this one.

I moived during the pandemic into an apartment in Duluth, right near Peachtree Industrial and…read morePleasant Hill Road. I won't name the complex, because I am really upset at the decline of the quality of living there over the past 11 months- but basically I asked a bunch of companies to get me estimates for moving on Friday night, and I ended up going with Tote because they sent out an estimator right away, and also the price was reasonable. Luke reached out to me Friday night, and we texted about getting someone over quickly. First thing Monday morning he was in my apartment, COVID aware and safely estimating the cost of my move. They were not the cheapest, but from the professionalism and thoroughness of walking through my entire place- his estimate wasn't that far off from the final bill. Monday I chose to move, they came today. Two days. This morning Tyson and Dexter called me on their way to my apartment to give me a heads up. We walked through the apartment and the clock started around 9:40. Within 2.5 hours they packed up my entire place and loaded it. I had many items already packed and they did an amazing job getting it out of the apartment so quickly and professionally. Literally world class workers. Zak called me and wanted to check in on how things were going. We discussed insurance options, and I let him know I was very pleased with the team they sent out. I moved about 13 miles. On the way here I bought lunch, and we provided drinks as a courtesy since these guys were CRUSHING it today. They were done about 30 minutes after the 5 hour estimate- but that's not a big deal in my book. All in all- they moved a 3 bedroom apartment in 5.5 hours. The unloading was also Championship level because there are three levels in the house and they were accommodating to the places we needed items moved. My parents had several boxes from their move. The movers gladly offered to take them out of the garage and also the boxes of packing paper. It was tremendous, the extra effort they made to make sure we were happy. I can't thank Dexter and Tyson enough. I was VERY happy that my family was happy. I want to give a special thank you to John Magruder, who is the head of operations there. I had one item damaged, and he resolved it about 5 minutes ago personally to my satisfaction. It's 10 PM, and he answered my texts (I was expecting to talk tomorrow, but he was going on vacation and wanted to get this resolved ASAP). Sincerely, a great person to offer to talk tonight and get this completely resolved so he can enjoy his vacation and I can move on with my unpacking and settling in. AWESOME person. Tote handles local and national moving. I am going to recommend this company HIGHLY to anyone that needs a hand with their move. Support small business owners! Especially during these difficult times.

Let me preface that I hate giving poor reviews to small businesses...I understand that reviews can…read morebe much more important to them than they are to large chains... that being said, moving is typically a high anxiety enterprise and you need to know as much info about who you choose to move with as you can. I also feel that all actions have consequences, some good, some bad...this is the latter. I recently had an out of state move with a full pack that I had set up with Tote Moving & Delivery months prior. I called in frequently to make sure everything was on schedule and was always told by the owner that it was. They called to inform two days prior to the move that they were going to outright cancel the move as they had 2 employees out sick and one other who had a family member pass. I understand that things happen and I can be sympathetic but to have no backup prepared for an out of state move and/or to not even offer to move the date back was unacceptable and put me in a terrible, stressful bind. This ended up costing me thousands of dollars extra to procure a last minute mover. I was also not pleased that I had spoken to the owner all throughout the process but when it came time to give me bad news, that job was given to another of his employees. I asked the owner to contact me and he told me he was too busy covering for the workers that were out. My total move was to be over $8000 and that did not even warrant a personal call back in the owner's eyes? *I will say they did offer to have another company that they had a relationship with try and assist me but when I read reviews of the other company, they were flat out scary. They were rated extremely poorly and many reviews mentioned fraud and theft, so I did not consider using them. That did not even seem like a viable solution based on what my research came back with. If you use Tote, perhaps you will have a better experience...but just know that the potential for the whole thing to fall apart is there, it happened to me.