Been dying to get my hair highlight since post partum! I have never been to metro salon before so thankfully I was able to get a first time customer discount ! The girls at the desk were very friendly and nice with checking in. The inside looked clean, and organized. What threw me off was when the girl who started doing my hair had someone else belong I guess they have assistants now to help with hair ? Usually when I've gotten my hair down the last it was only one stylist doing my hair but here there's helpers so it's not just the hair stylist . Little confusing when it came time to tip because it's basically an extra person I didn't plan on tipping . The end trust of my hair was definitely how k wanted so no complaints ! They didn't a good job and the best part was being in and not with an hour even with highlights , cut and blowout . read more

Metro Salon - Caramel Highlights - Hair Salons Near Me - Howell Township, New Jersey

Stephen was a pleasure to meet. My hair was in need of some TLC and he restored it to looking quite nice. Shop is busy and bustling for an early morning. Stephen is someone I would recommend without hesitation. Three stars given for some ambiguity. Advertisement listed, "Single process color, cut, and dry $49". Single process meaning just a root touch up, but that is not written on the ad. I paid an additional $25 and was told of the increase as soon as I sat down, so no deception. Just wish I knew prior to the appointment. I also did not know there was a 4% fee for credit cards. Unfortunately did not see any wording on website to inform me of this fee. Would have paid in cash, but didn't have enough due to $25 add on for full color. Prices vary depending on stylist, so I will definitely call PRIOR to appointment. Please note, there are no prices posted in the store, on a website or in a brochure. read more

Reasonable price. I love Hailey, a great hairdresser that listens. I have her do my roots, cut and next time I am ready for highlights.

I like the beauticians. The shampooers. I only have an issue with the front desk that seems to be aggressive with tipping. Even if you use a Groupon, which states to tip 15% on the full amount of the customary service, the front desk should not question clients. You should just include tip in with the Groupon if you are that worried. There is no such thing as a mandatory tip. Just for the record, I tip more than 15%. A this is the reason why only 4 stars and not 5 due to business tipping attitude. read more

Rude service.POS owner Myron. Talked disrespectfully to my wife. Wife long time customer and was not satisfied with her haircut. Wife gave a 20 dollar tip and Myron said you have to tip me thirty five dollars whether you like haircut or not. Horrible owner and horrible lying human being. If you want to have horrible customer service and like getting ripped off and lied to then I recommend Myron. Give them zero stars. You have been warned. read more

Great atmosphere. Love my cuts. Natural looking color. Very pleasant staff. Will be back! read more

Growing out grays is lengthy and challenging and requires perseverance. Ginnie patiently listened to my vague request and came up with the best solution. Applying highlights, she blended my dyed hair perfectly with the grays growing out. I no longer have a visible regrowth line and love the final result! The salon has a great vibe, and their pricing is reasonable. read more

I am not from the area but I came to the salon to use a Groupon and get my haircut while I was visiting a friend in Howell. When I scheduled my appointment over the phone, the receptionist was very pleasant and got me in that same day at a time that was convenient for me. The stylist who cut and styled my hair was Lisa. When I sat in the chair I told her I wanted to cut 10 inches off my hair and donate it. She did an awesome job cutting my hair with long layers and even thinning it out (since I have really thick hair). When it was time to blow dry it she asked exactly how I wanted that done which showed me she paid attention to detail. I was very pleased with the way my hair came out and the service I received while at the salon. I would recommend making an appointment with Lisa if you're looking for a cut and blow out. read more

Metro Salon - Before the cut and style - Hair Salons Near Me - Howell Township, New Jersey

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Took my daughter on time, listened to what she wanted and her hair looked great. Haircutter was very nice.

I got an amazing cut, color, and style today. My hair really needed saving and Ginnie did an AMAZING job. Ginnie took the time to make sure I got exactly what I wanted out of my hair and she successfully achieved that. The vibe is great in this salon and I'll definitely be back. All the ladies were so sweet and really made sure to make me feel comfortable. Thank you, Ginnie!!! and thank you to Maria as well! read more

Really nice staff. Accommodating.. I'm very indecisive so it was nice to have some help in my decision making for my hair usually other salons kind of let me fend for myself but metro really helped me come out with a new look and for that I'm grateful read more

If I could leave no stars I would . I bought a Groupon for services . When I went to book it they told me the Groupon could not be used within a year of my last service there . The Groupon did not state that . The Groupon stated you could not use the coupon within month (s) of service but did not specify the length of time between your visits . I called and spoke with them and they had to speak with the owner and the owner declined to accept my Groupon even though it's their error that they do not stay a time frame . Bad business. I will never visit that Salon again . And I will leave a bad review whenever I can . read more

Ginny did a wonderful job with my hair, full highlights and haircut. She spent a lot of time perfecting it, and it was honestly the best I've had in 20 years. I will definitely be going back. read more

My mother went in for a hair appointment on Christmas Eve. Apparently, two ladies working and the front desk were sick and not wearing masks, and overheard two customers say they were ill, with one "just getting over COVID (again no mask). Come Christmas Day, she already starts showing signs of being sick - weakness, congestion, coughing, pounding headache. Today, the day after Xmas, my sister starts showing similar symptoms, and it's even worse for her because now she can't go on her boyfriend's family vacation anymore which she's been looking forward to for months!! And of course, my mom's in even worse shape today. Post COVID, Im upset that the salon dampened my family's Christmas and potentially that of other customers this week by not advising their employees or customers to wear masks if they feel any symptoms of ANY illness. Even if it was any other time of the year, this seems very unprofessional and my family is very upset. read more

Amazing service, great staff. They did an amazing job with my color. It was so vibrant. Will definitely return!

They are crooks and totally disrespectful the owner is in hiding and this kid Nicole who is totally a dum clerk refused to give me the owners information. Please help. I am taking then to small claims..my hair fell out because if the product and its time after 6 call to have a judge decided they never gave m back my money from the 2nd purchase with Groupon read more

Horrible. Took my daughter here to get a Keratin Treatment. Checked in for just a Keratin Treatment, informed there would be an extra charge for long hair (totally expected). Stylist asked if she wanted a haircut, she said no. She said she had to do a trim (always comes with a Keratin). So why was I was still charged for a haircut?!?! Shady. Thanks for taking only $20 off & not making it right by taking the total charge off! I'll be spreading the word to stay away. read more

This salon misrepresented itself with its GROUPON DEAL and failed to inform me about key points of limitation. Had I known this I would not have purchased a second deal, which their GROUPON DEALS ENCOURAGES. Because of this misrepresentation and/or omission, I had to pay full price out of my pocket. Loved my stylist Ginnie but never going back there again. read more

I received a coupon in the mail for $49 for color and cut . Color came out very nicely but when it came to the cut the girl chopped my hair up and so uneven , had complained to them in the front they gave me a different hairdresser which was Alyssa she tried the best she could to even the hair out , she said try to just let it grow out and get it recut . Very rude management and front desk . I definitely do not recommend and I am not giving any stars if the only way I can put this review in is I had to put one star and they don't even deserve that . I do not recommend going there go somewhere else professional and know how to cut hair correctly. I see why they send our these cheap offers. read more

I have been going to Metro for 20+ years and have only had a wonderful experience! They are completely accommodating and professional. Lauren M by far does the most amazing highlights! Gina has a wonderful flair with color and cut. Dawn! Nails.. I have followed her thru 3 different salons over near 30 years! Everyone is so kind including front desk, shampoo girls Theresa and Nancy! Ask for Lauren M for anything hair related and you will not regret it! I have referred several friends to her and they are all extremely happy! They are a very professional and very established Salon! I definitely recommend you treat yourself.. I do every 4 weeks ! read more

Absolutely horrible experience!! If I could have given a zero I would have. Had a Groupon for full head highlights, cut and condition. Salon refused to do highlights because I wanted red, said there would be an up charge of $25 for "glaze". Ummm, not if you did the highlights correctly, red not bleach. Of course no where in the fine print did it say that yet they refused unless I was willing to pay more. Then she said if she applied the bleach and I didn't like the color it came out she STILL would have to apply glaze. REALLY!!!! The cut is a joke clearly did not listen to anything I said nor look at the several pictures I brought with me. Condition?!! Who knows. I guess that was what was applied after the wash, another joke, that is basic not something special. Then the front desk girl insists that I must tip at least 15% of the purchase price and basically interrogated me to make sure that I had done that. I would think they would've been smarter then that, to further annoy an already very angry customer. Clearly not so smart. Total rip off. Definitely DO NOT recommend. read more

Oh my gosh.. if I could give 10 starts I would. My boyfriend had bought me a Groupon to get my hair done, and I booked Stephanie since I heard she was good at doing blonde work for her clients. And boy.. is she incredible at it! I have a lot of hair, so it took about 6 1/2 hours but it was SO WORTH IT! I wanted this highlight / balayage light blonde kinda look and she nailed it! Perfect length and color I was looking for! I'm so incredibly happy with the results, and will be booking again read more

Metro Salon - Hair Salons Near Me - Howell Township, New Jersey

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I can not emphasize how horribly I was treated by Melissa at this place while washing my hair she almost drew blood by digging her nails in to my scalp then fried my hair under the hair dryer just cut out my knots so I have all thin spots please do not go to her !!! I'm seriously thinking of talking to an attorney she shouldn't be able to get away with what she did to me read more

My hair was cut by Danette at Metro Salon in Howell. I was beyond happy with the results and got lots of compliments at the party I attended afterwards. Highly recommended! read more

I'm in aw with these reviews no one can make you leave a tip of a certain amount it's your money you decide you can or you don't have to . Just unbelievable. If service was bad why leave a tip? That shows you had good service when you do . read more

Metro salon : Howell NJ Extremely bad experience. Bought a group on. Made an appointment weeks in advance. Called once again to confirm the appointment one day prior. When I called to confirm the appointment Abigail ( Assistant manager ) told me the there your appointment is at 12:00ppm with Marie. I initially booked with Danett on for Sunday at 10:30am. Abigail stated that she never works on weekends. So then kept the appointment for the which they changed without telling me. So next day Sunday I showed up 15min prior and Jane tells me that I am so sorry Marie called out today and I called and texted but I showed her that I never got a call. Then she said oh I have the wrong number. I drove ONE hour away and they have nothing to accommodate. Extremely upsetting. Abigail lied as Jane told me that Denett works on Sunday. So entire staff just lies. So watch before going. No appreciation on person who drove ONE hour away based on their reviews. I won't recommend. They change on your appointment without notifying. read more

Incredibly rude and dismissive receptionist. Two women at the reception definitely not owners or related to the owners. They don't understand at all where their paycheck comes from. Clueless to how much business they have lost because of their demeanor and lackluster attitude toward new customers. Not a place that I would recommend to anyone. read more

Came in with a Groupon for a full head highlights / cut / blowout but wasn't expecting much. The salon itself is pretty big and there seems to be a lot of people working there. When I first got in I was not greeted right away the two ladies just kept talking for about 5 minutes then the one introduced herself and asked if she could finally help me which I thought was rude esp considering the other one didn't even acknowledge me.... That aside I had Giana who I specially asked for because I saw she was good with blondes. She is the sweetest little thing! I'm so happy I had her. She was so nice and pleasant to talk to, did my hair fairly quickly, and matched me up perfectly. She's not scissor happy like most other stylist and gave me just a little trim and side bangs. If going here I would definitely recommend Giana. It's a good buy with the Groupon for sure and will be going back to see Giana again for more highlights. Would recommend read more

TERRIBLE SALON DO NOT GO HERE-read this all and you will know why! I had an appointment with Danette for a haircut. She was SO incredibly rude from the second I arrived. She sat me down in her chair and starts commenting on how thick my hair is and giving me nasty looks. She then proceeds to start straightening my hair (mind you I was here for a wash/haircut/blowout. She said she was going to straighten my hair then cut it then wash it and blow it out??? I know I have thick hair but no one has EVER had to do this before. She then told me if I had a groupon and that if I did have a groupon she was going to charge me $25 extra... I then asked her VERY POLITELY what the $25 fee was for. She replied while huffing and puffing, "BECAUSE ALL OF THIS WORK I HAVE TO DO ON YOU, IF YOU DON'T LIKE IT THEN LEAVE". I turned around to her so shocked and said excuse me are you serious.. and she then proceeds to say "SO SERIOUS, BYE" while snatching the cape off of my neck!!!!!!!!!!! I went to the front and asked for the manager and receptionist who were also VERY RUDE and incredibly unprofessional. I asked for the lady who was doing my hairs name and license number and they refused to give it to me EVEN THOUGH THAT IS MY LEGAL RIGHT, and I had to call the cops in order for the salon to FINALLY give me her name and license number. The owner was just as nasty as the rest of them. WORST EXPERIENCE OF MY LIFE!!!!!!!!!!!!! You are a hairstylist, you should be able to deal with ANY kind of hair and if you are not capable of that then you should not try and charge people extra just because you are inept. My friend has also been to this salon and had a TERRIBLE experience with Danette who doesn't even know how to give a proper blow out to someone who doesn't even have thick hair. ALL IN ALL THIS IS A TERRIBLE ESTABLISHMENT-DO NOT GO HERE!!!!!!!!!!!!!! read more

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You get what you pay for . I had a coupon for a blowout and conditioning treatment. I have gotten blowouts before and hair looked great for days. She barely used any product and not even 24 hours later my hair is flat. I could've saved my money and done it myself. read more

I got a groupon for a cut and balayage and was very nervous about going somewhere new. I usually just let a friend cut it (for basic cut). I am so happy I tried this place. Giana did such an amazing job on my color that I will def be returning, even though it is like 45 min away. I am blonde and just wanted to lighten it a bit and have it look natural, I also wanted to get a side bang (I was nervous about this too as i have really long hair). She listened very well and gave her advice, which was great as I only had an idea of what I wanted, and I am so happy with the results! Thank you so much Giana! I got a gel manicure here as well and its been 2 weeks with no chips :) I also appreciate that they told me how much the fee would have been without the groupon at the front desk so I had a better idea of how much to tip. read more

Giana is such an amazing stylist! I moved here last year in need of a new stylist. I heard amazing things about her, all of which I can now saw are true! She's helped me get to such a beautiful icy blonde while still leaving my hair as soft as before I started bleaching it. I've sent almost all the women in my family to her. She's amazing! read more

Metro Salon - Giana is amazing! So happy I finally found a stylist since moving! - Hair Salons Near Me - Howell Township, New Jersey

I came to get my hair washed, cut and blow dryed using the groupon, the stylist doing my hair(I believe her name is Brittany) did a great job and my hair looked AMAZING. My hair looked exactly the way I wanted it to! read more

Alyssa Marie did an amazing job converting my summer blonde into a perfect fall hilight/low light. She was extremely professional & always exceeds my expectations. Thank you alyssa ! :) read more

Metro Salon - Thank you Alyssa Marie! - Hair Salons Near Me - Howell Township, New Jersey

I am impulsive so I called before I bought a Groupon to make sure they could take me that same weekend and they were able to accommodate me. I have had traumatic hair experiences in the past (naturally dirty blonde, box dyed black for a few years, tried to go back to total blonde and it was all fried very short and orange so I just went back to black and waited years for it to grow back), so I was really nervous about getting a full head of highlights as I had black dye in again, but Nicole did a great job of making sure the color lifted as even as possible. I didn't make it very easy for her as I questioned a lot and she was very patient for me. Given my past experience, I should have probably went with a highly recommended to me and very seasoned colorist, but.... again, I am impulsive, and I really lucked out with Nicole!! All of the staff were very nice and it was awesome to see how they helped each other - I will be back again! read more

If I could give this salon a ZERO I would. They have the rudest customer service. I came 40 minutes out of my way because they had good reviews and when I got there, because of traffic, I was 15 mins late. I had 2 kids, 2 & 3 and they told me I couldn't get my hair cut because I was LATE! I said I'm 15 mins late and she said, actually 17!! Oh 2 mins difference changes lives! So rude!!!!!!!! I was looking forward to this but they ruined it for me. I will NEVER ever recommend them or go back to them. Trash. read more

I bought an amazing groupon for highlights, cut and style and let me tell you, I was impressed! I had Gianna as my stylist and she was AMAZING! She was able to give me the color and style I wanted and was a really cool person to chat with. I live in Edison and will be back to Gianna for sure! That;s how great the service was. read more

Terrible service. Very unprofessional. I was told one price and charged another. The front desk manager was very rude and the stylist doing my hair was rushing the entire time to get to another client. Worst experience I've had at a hair salon. read more

Like many others, I used a groupon and walked out paying more. I have dark brown hair and I had showed a picture of what I wanted, which was partial balayage-esque highlights. I also stated that I didn't want the highlights too chunky, I didn't want them too blonde and I wanted them more sparse, almost peek-a-booish. What I received was the exact opposite. After the hairdresser put foils in my hair she took a peek and said "oh no, your hair colored much more quicker than I would have thought - we can make it darker but it will cost you an additional $20". Being a sucker, I paid it and it didn't fully even click that I was just paying for the hairdresser's mistake. When I got home and was able to look at my hair in the natural light I was shocked and embarrassed. I have many hairdresser friends who were horrified that I even bothered to come to this salon, as I guess its known to have a bad rap, but it was a last minute thing and I was in a bind. I had considered contacting the salon to see if they will fix my hair free of charge, but judging from what others are saying that will not go over smoothly so I'm taking it as a loss. read more

First time today using a groupon for highlights for hair. Went to metro in howell . Had the pleasure of meeting Brittany . She was so kind and helpful. I will definitely go back even if i yave to pay full price. Beautiful cut and color. read more