Hidden charges not disclosed and the employee told me I had to take Asurion protection plan rather…read morethan Apple Care. Very sketch and the store manger did noth to stop the employee from doing this. The main call center resolved everything If you do business with this location make sure it is all in writing. Very sketchy

Amazing!! I went in to upgrade my iPhone and came out with not only the latest iPhone, but two…read moreApple Watches and so many deals and discounts my monthly bill will be cut in half. Eric was absolutely amazing finding every discount I was eligible for - I had no idea!

I had a great experience working with Richard. Although my computer could ultimately not be fixed,…read moreRichard was prompt with his communication and service. He doesn't run a walk-in shop like some other PC repair places. Therefore you have to call and make an appointment, or text him to communicate. He does take credit card payments online. He's fairly knowledgeable about PCs and repairing, so you can count on his expertise. If you need to replace any of the parts, keep in mind that there are additional costs to order and install the parts (as expected), so you need to consider the value of repairing the machine as opposed to buying something new. Since my machine ended up being old, the cost of repair wasn't worth it. It was however, a benefit for the peace of mind that nothing else could be worked on so I didn't have to waste any further time. Overall, I do recommend Richard for his services.

I'm very happy with the service and the price! Thanks, Richard!…read more My computer (Alienware tower) kept failing to start and I tried to fix it on my own and almost certainly made it worse. Thankfully, I work off of external drives, so I didn't need to recover any data- I just wanted to start over from scratch! Richard was able to get me up and running with new (and better) memory in just a few days, and for an extremely reasonable price. I'll definitely go to him again if I need computer work!

Tory saved the day. Promote him…read more This man helped keep me from having a truly horrible day - fixed the issue with my new phones SIM card instantly and was the coolest most calm and reassuring dude I could have asked for. Thank you sir!!

They are only there to scam you into getting something that you dont want. I did not want wifi but…read morethis guy insisted and told me it was free for the first month (lie) then I tried to return it to the store and he said they dont except them to return so I brought it to ups and mailed it to wherever it goes and now it was never shipped so now I owe 300$ . Dont waste your time at this location.

I have bought laptops from Seattle Laptop twice, both with great results. They are very…read moreknowledgeable, skilled and have great advice for laptop users.

Great guy. We had bought a used laptop from him and when we had a problem he solved our problem…read morefor no charge.

Eugene is amazing! Phenomenal customer service. He helped me problem solve so many issues that the…read morephone service could not complete. Left me with no stress when I joined and all issues gone!! Defiantly ask for Eugene to help you.

Went in for some help with my wife's new phone. The customer service was excellent. Dillon was…read moreextremely helpful and I really appreciated his work. I would give 5 stars but unfortunately the parking here is terrible. T-mobile selected a poor location.

Sammy in the printing department was super helpful! Staff is always friendly. Would definitely…read morerecommend :)

Wow have times changed. I didn't know that desktop computers were dead. I expected to find three or…read morefour of the latest and greatest but they had one lonely tower on the end for $600 with no description and no hookup. All I saw were laptops and I don't use laptops. I walked all the way in to the computer section looked around for a few, took a picture looked around for a few more thought maybe I would pick up some paper and walk straight out the door without even being greeted. Yes there were a few other people in the store but a store this big should have at least a greeter. Pretty much no reason to come here anymore unless I need a case of paper and that would take me literally 90 years to use. The usual high-priced ink cartridges but I don't blame them for that because there is a reason why they're expensive and that is because you get pigment-based colors that are waterproof instead of dye based ink which leaks hence the price difference. But they have plenty of those in stock.

Cooper was easy to speak to. He listened and told me that he could fix my iPhone 6+. It was needing…read morea new battery and the USB port wasn't holding charger line and needed to be fixed . No problem and would be fixed in 45 mins. Cooper did repairs in a timely fashion. I appreciate you professionalism, knowledge and information. I do recommend this location on Roosevelt Way a short distance north of University District. If, I have any other issues & questions, I'll definitely contact Emerald City Apple Repair to speak with Cooper.

I highly recommend Emerald City iPhone screen repair…read more Cooper is the man and the customer service was amazing....long story short I dropped my 6 plus when getting out of my uber home from the airport and the screen was more F'd up than Hillary Clinton's email account. At 430pm or so on a Friday afternoon I booked an appointment for 6pm and messaged Cooper asking if there was anyway he could come sooner...sure enough he arrived 30 minutes later in his mobile repair truck and knocked on my door and was super professional. Less than 30 minutes later he returned and was super thorough with me reviewing all functionalities and making sure all was in tact. With the check in offer this was less expensive than the competition AND he came to my house which was super convenient. The whole process was smooth like butter and painless.