Thank you Jeff. Now I finally understand what was going on with my internet issue. I went there…read moretoday because I had an unexplained issue with the internet in my apartment. Story: The internet retailer who originally set it up was never clear with me and kept texting me to buy mobile services, saying my bill would increase if I didn't. My bill did increase later, but it turned out to be for a completely different reason. I called customer service multiple times but never got a clear answer, and they seemed annoyed because I couldn't explain the issue myself. Anyway, I really appreciate your help, even though it wasn't your service and you didn't get any benefit from helping me. You were patient, answered every question, and even handled calls from other customers at the same time. I hope there are more Spectrum retailers and staffs like Jeff. Highly recommend. Thank you again.

Spectrum will destroy your credit score if you don't pay up what you shouldn't! is the most blood…read morethirsty iNTERNET PROVIDER on this planet. I disconnected this February after being their customer for OVER 14 YEARS and it still tried to charge me $129.99 after it had been cancelled. After Spectrum failed to charge me, they hired a DEBT COLLECTION AGENCY to go after me over $129.99!!! ARE YOU KIDDING ME?? Over $130???? I bet you need to spend more than $130 just to hire the DEBT COLLECTION AGENCY to go after me! Then they reported to all my credit report agencies to DAMAGE my perfect score by 123 FREAKINGLY POINTS as if I own them $10,000, car payments, or some home mortgage!! What a JOKE! DO NOT SIGN UP SPECTRUM'S EXPENSIVE AND SLOW INTERNET CONNECTION IF YOU HAVE OTHER CHOICES or they will increase the rate non-stop and go after you BIG TIME if you don't pay! I was considering to keep their services and add a family cell phone plan. NOPE, that will never happen and I will keep telling the world how terrible you are.

Would definitely recommend this place for your phone repair! Reasonable prices and quick service…read more My husband and I came in 1 hour before closing and they repaired both of our phones in less than an hour. The battery was the issue and our screens were heavily damaged. Since then I've had no issues!

ZAYRA was so nice and extremely helpful. My friend Marie her phone had a lot of issues and she…read moretotally took the time to help Marie remove all games and only add the games she wanted. Thank you so much ZAYRA we will definitely come back if Marie has any other questions about her phone. Thank you so much

Excellent service as always been coming here for a few years . My daughter broke her phone and the…read morenice lady took the time to answer all of our questions to make the best decision

I wanted to give a shoutout to Ricky for the excellent service he provides…read more I manage a gaming center, so I regularly come to this GameStop location to trade-in consoles, video games, and controllers in bulk. Over the past few visits, Ricky has been the one helping me, and he's always been a pleasure to work with. He provides outstanding customer service, makes sure I get the best trade-in deals available, and never seems bothered by the size of the transactions. Even when I'm bringing in a huge stack of items, he does an amazing job balancing the trade-in process while helping other customers and handling sales at the same time. I really appreciate his professionalism, patience, and positive attitude. I wanted to leave this review to recognize the great work he's doing. Thanks again, Ricky!

I am 34 and this is the only Gamestop that asked me for an ID to buy games rated M for mature lolll…read more the guys working at the counter are really rude. just go somewhere else.

I have been a Verizon customer for over 20 years, and my experience at the Verizon location on…read moreChapman Avenue in Orange was incredibly disappointing. I purchased my new iPhone 17 from Christopher at this location on July 3, 2026. During the first week, I noticed that the phone was getting extremely hot. Because it was brand new and otherwise working well, I unfortunately assumed it was part of the initial setup process and did not immediately return to the store. Fast forward to Saturday, September 5. My phone suddenly would not charge, connect, or function properly. It was also becoming SO hot that while carrying it in the pocket of my scrub pants, I had to remove it several times because I was genuinely concerned it could burn me. I made an appointment at this Verizon location for after my hospital shift. I was working in South County and even left my shift early so I could make it to my 5:00 PM appointment. When I arrived, the two employees were assisting other customers, so I waited. While waiting, I repeatedly heard them telling customers, "We close at 6," making it very clear that closing time was their priority. I was finally helped around 5:30 PM. I explained everything that was happening with the phone, including the excessive heat and the fact that it was no longer charging or connecting. Christopher immediately told me that I "needed to get there before 3 PM." This made absolutely no sense considering I had made an appointment, arrived before closing, and the store was open until 6 PM. He then told me that every carrier would do the same thing--T-Mobile, AT&T, etc.--because it was a warranty issue and that I would need to go to Apple. I explained that I also have insurance coverage through Verizon. Again, I was told that "it's a process" and that I needed to have come in before 3 PM. My biggest issue is not simply that my phone malfunctioned. Electronics can have defects. My issue is the complete lack of effort, concern, and customer service I received when I came back to the store that sold me the phone. I purchased this phone from this location. I made an appointment. I rearranged my workday and left my hospital shift early to get there. I arrived while the store was still open. I explained that the device was becoming dangerously hot, and instead of someone taking the time to help me understand my options or assist me with the next step, I felt like the priority was getting me out of the store so everyone could leave at 6 PM. After more than 20 years with Verizon, this is absolutely not the level of professionalism or customer service I have come to expect. There are other Verizon locations in the area. Based on my experience here, I would HIGHLY recommend choosing another one.

My husband's iPhone had "SOS" in the upper right corner and calls weren't going through. A…read moresalesperson here told him he had an old phone and needed a new one. Didn't try to address or fix the problem, which was a Simcard problem. A Google search told us that before going to this store. We went to another Verizon store and it was fixed in 20 minutes, including a short wait. So this Verizon store was subpar and unprofessional in my opinion. One star is one too many.

Thank you to the best ups store in town! I'm so grateful to have this location as my main choice…read more Everyone that has helped me has been awesome. Specifically, Chanel and Ulises were super patient and kind while helping me get my returns in order. Keep being awesome!

I came to this location to open a mailbox June 4th 1pm ​​and unfortunately had one of the most…read morefrustrating customer service experiences I've ever had. The process began with confusion regarding mailbox pricing, fees, and identification requirements. The employee assisting me, Carlos, appeared unsure about the mailbox agreement, the forms of ID that were acceptable, and the fees that applied. The agreement I was given appeared to contain terms and pricing that did not match what I was being told at the counter. When I requested a copy of the agreement I was signing, I was told I would be charged 40 cents per page for a copy of my own signed agreement. When a copy was eventually made, only the first page was copied. After I requested a complete copy of the agreement, the interaction became increasingly unprofessional. During the discussion, Carlos became argumentative and called me a "rude ass." I felt verbally abused and harassed by the way I was spoken to. No customer should be insulted or spoken to that way for asking questions about a contract they are being asked to sign. After that interaction, I requested a refund because I no longer felt comfortable doing business with the store. I was told I would have to wait for management approval. During that time, another employee, Moesis, informed me that only a manager could approve the refund. The process continued to drag on, and what should have been a simple mailbox setup turned into an ordeal lasting approximately an hour, including time spent speaking with corporate customer service. While attempting to understand why the fees and agreement did not match, I was informed that the mailbox agreement had not been updated. I was told that the store manager, Carol Lee, had not updated the agreement being provided to customers, which may have contributed to the confusion regarding pricing, fees, and terms. I also had to specifically request the return of paperwork containing my personal information. I ultimately left without opening a mailbox and with serious concerns about the professionalism, training, management, and customer service at this location. Between the confusion over fees, the outdated agreement, the lengthy delay, and being called a "rude ass" by an employee, this experience fell far below what I would expect from a business handling customers' personal information and mailbox services. I hope UPS Store management reviews the conduct of the employees involved, the accuracy of the agreements being provided to customers, and the overall customer service practices at this location so that future customers do not have a similar experience.

I cannot express enough how grateful I am to have this FedEx location in our community. I've been…read moreworking on a deeply personal project--getting a picture blown up for a celebration of life ceremony--and the support I received was outstanding. A huge thank you to Donny, the sales associate who helped me. He provided some of the best customer service I've experienced. He was incredibly patient, professional, and handled my request with genuine care during a difficult time. The final result was perfect, and his help made a stressful process so much easier. Highly recommend this team for any of your printing or shipping needs!

I've been using both FedEx and UPS for shipping. Most of the time, I prefer FedEx because their…read moreservice is fast and reliable. I occasionally send packages to my family in China, but recently some new policies have made the shipping process much more complicated. When I went to UPS to ask about it, the staff member there was extremely helpful and offered to assist us in completing all the required forms. Compared to FedEx, this level of support really made the experience feel much better and more customer-friendly.

They have great prices . They have many selections of…read moreeverything your looking to buy. They are very friendly. I recommend this store over Any other.

Excellent customer service…read more Phone places near me always try to sell me junk i dont need. I drive all of the way from Laguna Niguel to Airkom in Costa Mess because I know they will provide the service and products I need without trying to upsell me. They are very knowlegeble regarding repairing it if you accidentally damage your phone, too. Their prices are very fair and they know what they are doing.