This is an AWESOME METRO FRANCHISE store. Located on the north-west corner of S. Anaheim Blvd and…read moreBall Road, next to Waba Grill. Walmart is across the street on the same corner. The core people here are Bo, the owner, and Joel, the habla espanol technical whiz. The other staff are good too - they are all good. They operate in the utmost good faith and give really great service to resolve your phone or account issues. I first came here about a year ago after growing frustration over 10 years with the regular T-Mobile. Metro operate separately to T-Mobile, have their own customer service, and are much better in my experience. If you are weary of T-Mobile, or other phone carriers, I highly recommend trying Metro and trying this Metro store. You still get the T-Mobile Tuesday deals. Metro also have the $30 low income phone bill monthly subsidy while T-Mobile does not.

Super nice at this location! They're cool! Helped me put on my screen protector since I had a line…read more Bilingual employees too! I recommend!

Michael is the man! He responded to my inquiry in about 3 minutes and had a can-do attitude about a…read moretricky ethernet job I needed done. It was for a room that didn't have any ethernet panels built into the house, so he got creative about how to run a hard connection from the downstairs modem into this bedroom. I can tell he genuinely takes pride in his work. So glad I found him!

I moved into a new place where it was still wired for telephone. Luckily, it was Cat 5e and just…read moreneeded to be reterminated. The WiFi in my home office was abysmal, and I work and run my business from home so I needed to be up and running as soon as possible. Michael was one of the first people to respond to me and offered to come over the next day. He was knowledgeable over the phone, and for some reason was one of the only people who I reached out to that understood what I was talking about. He provided an on-site estimate and reterminated the telephone cables to data the same day. His quote was comparable to others I reached out to. I felt more comfortable going with Michael because I was able to look up his license at the CSLB. I now have ethernet at my home office thanks to Michael. I wish I had him reterminate the other cables while he was here, because I would definitely hire him again once I get around to finding out what I want to do with the other telephone jacks at my home.

Robin is very professional and provides excellent service. He responds quickly, communicates well,…read moreand made the whole process smooth and stress-free. He installed the sound system and security cameras for my spa, and both work great. Very satisfied and highly recommend!

Search around for about two months trying to find a decent company for a camera system for our…read morehouse. Finally decided to go with SuperMatrix. Their pricing was actually better than the rest. Working with Robin was a great experience very knowledgeable and very detailed. They showed up on time. And the crew was excellent. Very happy with this company and the crew. Thank you.

If I could give Netexem more than 5 stars I would. I've been Matthew's client for my home and small…read morebusiness for the last 4 or 5 years. Each time I requested a service from him, never needed to be follow up by me. Matthew is very detail oriented and trustworthy. His quick response, knowledge, and expertise are over the beyond. I contacted him to setup a fax number for my small business yesterday and Matthew set that up less than 4 minutes with the lowest price I could even imagine and works perfectly for my needs. I would definitely recommend "Netexem" for any individual who likes to lower his/her bills with the greatest service. Thumbs Up Matthew!

Really really happy for well over a year. Have been working with Matthew at NETEXEM. Awesome! I was…read morereceiving 20 + junk calls everyday. I can respect the idea that companies are trying to drum up business. I just don't have time in my day to entertain them. The volume took over my day. NETEXEM did solve the problem for me for a really great price. Monthly program giving me the flexibility to handle all of my phone lines Ads, client's, and prospective new customers. My employees are able to connect directly with me at anytime. They set up my home office network, because I'm working so much from home now! Thank you NETEXEM. Your the BEST! CEO OCContractor, Inc. Dan

Our office was in urgent need of help with our phone lines, I found this company on yelp and Lucian…read morewas of such great help! He answered all my questions and guided me from A-Z! I definitely recommend them for any of you communication needs for business.

Eminent Comm. Has a Fantastic tech staff. First they were on…read moretime. The Tech that came was very knowledgeable and new just what to do to get my new phone system up and running without any down time for my business. The product they recommended was spot on for what we needed. I highly recommend this company for anyone looking for a new phone system for there business.

Stay as far as you can from this company. I paid close to 4K for a security system that doesn't…read morework, I basically have a bunch of cameras and cables that do nothing. After Angel installed the system it repeatedly disconnects and rendered useless. When I tried to contact them, they were MIA for several months. When I finally got ahold, his response was , we "did the installation" it's not our fault if it doesn't work. The tech support was helpful one time but they said the installer needs to help with making the correct settings in the system. I have been unable to reach the company; I've been nothing but polite and profession the few times I could get a hold of them. But now we just had something stolen from the property and a useless security system that they installed. Save yourself the headache and money and go with a legitimate professional company, even if it's more expensive.

If you are looking for a security system for your business or residence, look no further. Angel is…read moreyour guy! We were recommended OC Universal Telecom by our former property manager and had security cameras set up at one of our multi-unit properties out in Orange. All was fine and dandy until we noticed our security cameras were off when we checked remotely from our phones. So we called Angel to see what was going on and he explained what needed to be done. Long story short, after changing property managers, we were left with an outstanding bill, which caused our internet service to be disconnected and security cameras to stop working. So we got on the phone with Spectrum and turns out it could have been a quick fix had they communicated with us. Angel was on the phone with us and backed us up 100%. We appreciated his loyalty to his customers. Although a solution was not provided by Spectrum, Angel went out to our property and was able to troubleshoot and re-program the system to get our security cameras back up and running. He does charge a labor and a trip fee every time they come out, so it can add up. But he does great work and at the end of the day, it's absolutely worth the cost. I am impressed with Angel's work ethic. He is on-time, polite, detail-oriented, and very quick to respond. I would most definitely recommend OC Universal Telecom if you're looking for to install a security system with customer service you can rely on.

My husband and I visited today to upgrade our two phones, and we had an excellent experience. The…read morewait time was not long at all, and most importantly, the employee whose name was Bizo, assisted us was extremely friendly, knowledgeable, and helpful. Not only did he handle everything efficiently, but he also provided detailed information that made it easy for us to make informed decisions without feeling confused or pressured. We truly appreciated the time he took to explain all of our options clearly. What impressed us the most was his honesty and transparency. He explained all costs and details upfront, so there were no surprises or hidden charges. We felt confident throughout the entire process. This was, without a doubt, the most satisfying experience we have ever had while visiting a phone service store. Thank you for the outstanding customer service, Bizo!

I was porting in from Verizon to join my boyfriend's account. The good thing is that I was able to…read morelog in online and check the bill and other settings with my line. They even serviced us past the closing time, which was really considerate. We were given a third line that we ended up never using, and I never did get my reimbursement, so I paid nearly $500 to pay off my iPhone 13. I ended up switching to AT&T, and upgrading to the 15 Pro Max, so we went to a different T-Mobile location to figure out how to switch over yet again. I had connectivity issues with my Apple account, such as iMessage disconnecting, and not receiving calls on all devices. So, I would suggest not porting the same number across providers.