Joining T-mobile was an amazing decision, my prices are low and my service is never spotty…read more I went into the 17th street store with some issues regarding my phone & I was very satisfied. Linda was a very friendly a manager and facilitated my interactions with Martin. Martin was great! He went above and beyond to make sure I left the store with everything I needed. A true pioneer of service. Thanks to the team, I'm back online!! Thanks team!

I had an issue with the watch line and David solved then issue right away…read more Thanks for the professional help.

Outstanding service at the Verizon store on Harbor Blvd in Costa Mesa! Ricky Rodríguez was…read moreincredibly helpful, patient, and made the whole process of replacing my daughter's phone (without her being present) smooth and stress-free. He went above and beyond to make sure everything was set up perfectly. Truly exceptional customer service--highly recommend!.... It's rare to come across this level of customer care. Ricky's professionalism, attention to detail, and willingness to go the extra mile truly made a difference. Thank you for such an outstanding experience!

Ok so a little about me being a 71 year old get off my lawn guy, I was grumpy when I walked into…read morethe store to deal with a broken phone issue. Ricky was the young guy that greeted me and to make a long story short I actually had a very pleasant and even fun experience. Not only did he handle the issue with calm and expertise he seems like a good down to earth person. I left the store much more positive about the store then when i walked in. I went back this morning because I needed some help with the phone as it was little different than my last one.ricky was there again and greeted me by name! He patiently walked me thru what I needed and even followed up With me later in the day.WOW this kid is great Thanks ricky

Exceptional service, they were really kind and comprehensive. I had a few questions about my…read moreaccount and they helped me a lot.

Juan and Levi are absolutely terrible. Both very unprofessional and lack knowledge of policies. I…read morewas charged 4 times and Levi had no idea why. Juan explained as best he could but still couldn't resolve the issue. DO NOT COME TO THIS LOCATION! Be warned.

I had a great experience with Morgan at AT&T. She was very helpful and explained everything clearly…read moreso I could understand how to use everything. She helped me set up my WiFi and also offered me a good yearly deal with a discount which I really appreciated. She was very patient and kind even when I asked the same questions more than once. I truly felt supported and taken care of. Highly recommend her!!!

Deceptive "bait and switch" sales practices, dishonest/unprofessional staff, and inept store…read moremanagement signing off on all of it!

Very helpful and polite. Solved my overheating issue I had with my Xbox series X. Great work…read moredefinitely recommend! Sean did an amazing job!

Did a fine job again. Although their prices seem to be going up, I guess cause they know they got…read morethe skills so they be charging more.

Tree identified and fixed the problem of my iphone's white screen of doom in 40 minutes! Apparently…read moremy phone took in some moisture and he was able to very quickly identify that the issue was with my screen and thankfully he had replacement parts on hand. I was in and out very quick and service was reasonably priced. I'm glad I came here instead of Best Buy's geek squad. Will definitely come back!

Spend your money there if you want to completely ruin your phone. I asked for him to fix the phone…read moreafter he completely damaged it and he said it was "my fault" wasnt willing to take responsibility and blamed ME for the problem. Worst customer service ever guy cussed at me when I insisted on getting a refund, apple reccomened I took things up with the police due to the service completely destroying my phone.

Just popped by here to drop off a modem and router from a rental house but then asked Oscar, who…read morewas waiting on me, if they had any deals on internet since that's all I use from Spectrum. I'm paying $91 a month for 1GB and Oscar said that was pretty expensive. He asked me if he could bundle a streaming service to lower it to $66.35 a month and then said I could cancel the TV after a month and then the internet cost would drop to $41 a month. Quite a savings and I appreciate Oscar pointing this out. I went with that deal and thanks again for the great service and price cut, Oscar!

When you read my reviews you get the full story where it began how it morphed over the years and…read moreended with the new entity that became the greedy Spectrum cable. Paragon Cable was a major US cable television provider in the 1980s and 1990s, notably operating in areas like Portland, Oregon, and Texas, and of course in SoCal too before being acquired by Time Warner Cable, TW finalized the deal for all its assets by 1999. Yes I have been a loyal customer since I moved to SoCal. Times Warner was amazing, Yelp didn't exist then or I would have rated TW 6 stars. I'm glad I never allowed autopay or they would have double charged like they did to a few reviewers above. Every month they jacked up the bill to now over $250 a month. They super charged people when they decided to bundle 500 channels, who needs 500, I worked 2 jobs I feel lucky if I made the time to watch the news every night plus just 1 news show Foxnews, imagine that they feel comfortable ripping off people n completely disregard customer loyalty. TMobile offered me a ridiculously cheap package but my husband is against changing bc we are dealing w his cancer which drained me of all energy so we just put up w the price gouging. We agreed a year ago to the streaming service called Xumo so I got a discount initially during the introduction of this new service, well I can tell you the stress I went through, it crashed for no reason time and time again leaving us w zero service but it gave us free Netflix which caters to the woke crowd, I escaped communism n I have no use for movies bashing freedom n promoting socialism, their radical agenda. Xumo has been decent lately but what is not acceptable is their jacking up the price. So no I don't recommend this company unless you have relatives in Mexico and Canada where all calls are unlimited n free in their bundled price. So indirectly we are supporting illegal immigration and paying through our nose for all the folks calling Mexico and Canada.

The two female employees didn't greet any of the the customers so I didn't even know they were…read moreemployees. Realized they were 'working' by chit chatting with their friends and not helping customers. Horrible service that we left after sitting around for 15 minutes.

Best AT&T store, Darren and his crew, do what's best for you. They made my transaction extremely…read moreeasy and stress free. I prefer this shop over any other in the area.

Kai and Jesse were excellent. They went above and beyond to help me out with the issue I had. Being…read morean elderly lady I had issues walking in, but they took great care of me. Would recommend you to this store for all your needs!! The best AT&T store I have been in. Thank you Jesse and Kai!

Scammers Scammers…read more Scammers They took my phone and sold me a new one, one month later I got a bill over 1000$ they charged for my old phone saying it's broken which wasn't at all. First he convinced me to buy a new then this

Always quick and efficient with the service. Troubleshooting is top notch. Opens early and is localread more

Employee told me I would be charged only one month for international call. I confirmed twice. But…read morethey kept charging. They made my use 800 number to stop the charge. Took an hour. Then I waited for manager but he didn't have authority to stop or reverse a $100 charge. Exchange a watch but they have charged me for 9 months for the service for the watch they own. Again manager has no authority. No that I took off the international calls, calls to me are not coming through The loyalty number they gave me dropped after 10 minutes and again after 5 minutes. I've been with them 20 years and over paying on and off. Dont trust the reps here or the manager