What a great Mother's Day event at the cemetery this year. The flowers were beautiful and I got to…read moresee my grandmother who passed in '93. I try to visit when I can and glad I did on Mother's Day.

Dear Karen, We just…read morewanted to take a moment to sincerely thank you for all your help today in completing our funeral services with Dignity Memorial. Your support, professionalism, and kindness truly made a difference during this process. We deeply appreciate your guidance and the care you showed in handling everything with respect and compassion. Thank you again for being there for us. It means more than words can express.

Very kind and professional, reasonable prices & low pressure-they did everything they said they…read morewould do & made a stressful time MUCH easier for my siblings and me upon the passing of our mother. We had a lovely, small memorial service at their convenient NW Hills location, a beautiful family burial gathering at lovely Eloise Woods, & they explained every cost & gave me options. They reminded me what I planned to order and assisted me with my photos for a memorial video & ordering a gravestone, all very easy & at a reasonable cost. Whew! thank you all!

I simply cannot say enough wonderful things. The staff at Austin Natural Funerals stepped into our…read morelives at such a difficult time, and made us feel so very cared for and valued. They were professional and loving. They walked with our family through our time of sadness, and made the process as easy and stress free as it could have been. I highly recommend them, and am so glad we choose them.

Chris with A Plus cremation is extremely cordial, pleasant and helpful to work with while dealing…read morewith my father's remains. He understood my travel constraints and did everything in his power to allow me to bring those remains with me traveling outside of the state, given the short time I had. Chris took care of all travel documents and was even able to get my father's veteran American flag so that I could bring that as well Thank you so much, Chris.

Second time we've used A Plus. They are professional, friendly, affordable and fast. I would highly…read morerecommend them.

My father passed away in December of 2024. We as a family, have finally had our goodbyes, and…read moreservices in Austin and Chicago. Cook Walden Chapel of the Hills was extraordinary, so extra loving and understanding and exactly what our family needed when my father passed. I cannot say enough kind words about this wonderful place when you are hurting so much. I'd like to thank Ashley, our main contact. Her love and compassion will never be forgotten. She has such a special gift. The world needs more Ashley's! I'd like to also thank Brianna, Lauren and Kaitlan, without all of your help, love, patience and compassion, I'm not sure we could have gotten through this without all of you by our sides. Cook-Waldon will forever have a special place in the Staniszewski families heart! Thank you! April

The staff at this facility is top-notch class. They were very welcoming and comforting. The…read moreeulogy was very well presented and the clergy's singing was a nice surprise. The chapel isn't setup with your typical church pews. It was arranged more like a wedding reception. After the eulogy was done we were offered a refreshments bar with sandwiches, snack trays and drinks. Unfortunately, times of loss can bring out the worst in some people and they don't always choose to be respectful of others and decided to make the day about their drama and take away from others' abilities to show their respects to the deceased. Well let me tell you, this place has got you covered. They have protocols in place just for that type of situation. We knew going into a recent service that one of the guests was likely to have unpleasant outbursts. There were uniformed police officers in the corners of the rooms without being a distraction. Because the funeral directors were aware of this risk, I'm happy to say that the service was conducted peacefully and we were able to make the day about what it should have been, a time to mourn our loved one and be there to support the family, not be on edge waiting for unnecessary drama to unfold. Everyone working here truly conducted themselves with class.

My wife and I have finally reached that age where we feel it's time to look for that forever home…read more The remembrance gardens is a place where you can have your ashes interred for a lot less money than "for profit" businesses, and it qualifies as a tax deduction since it is tied to the church. Just to clarify, there are no bodily burials here, strictly cremated ones (you can even add your cremated pet). The memorial gardens are beautifully sculpted into the sloping hillside and includes a gravely trail behind it that runs by a creek. I noticed that along the creek trail there appeared to be additional interments along the path. This short path eventually dead ends into a hillside where you have to turn around and go back. Most people opt for the white limestone marker, but you can also get granite as well. One thing that became apparent is that there does not seem to be many open spaces left (the good news is that they are adding more). You'll find an above ground mausoleum on site as well. There is an office at the main entrance for more detailed information, but it's best to make an appointment since it is not always manned, especially during the lunch hour. You can check out their website where you can find more information. The 10 photos and videos included don't fully capture the scope of this place.

It was a very nice service that we had here. It was moving. The garden was beautiful as was the…read moremasoleum.

Horrible experience so far. The manager is more concerned with the finances than the families. He…read moresaid he made assumptions.

Kind, caring people who have gone above and beyond for us during this difficult time. Working with…read morethe staff here has been amazing. They met with us the same day, listened to what we were attempting to accomplish in terms of a memorial service, had references readily available, and allowed us time to use their conference room and pull all the elements together. On the day of the service, they were more available than we had ever expected them to be, and didn't rush us in any way. Everything went perfectly, and their services were an important reason why it all went so well. For an extremely cost effective way to handle final expenses, we didn't feel like we were getting sub par service; far from it. I've been to the full service places that come with plenty of guilt to push you to spend more money during a time where you are ill equipped to make good decisions. Here, we received everything we wanted, no high pressure sales tactics or guilt. I can't recommend them enough, they are awesome people! Thank you very much for everything you did for us.

We are beyond words in expressing our gratitude to the entire Cremation.Green team. When our…read morebeautiful13-year-old daughter passed from Ewing Sarcoma at MDA in Houston, we were initially transferred to another facility for cremation -- a rushed process that left us uneasy because the facility was so cold and nothing like what we expected for our sweet girl. Late that evening, while searching for a place that would truly honor her, we found Cremation.Green. We called close to 9 p.m., and Laci answered with such compassion and understanding. She immediately helped us make arrangements, and by the next morning, they sent a vehicle and our daughter was lovingly brought to their farm. The experience was beyond what we could have hoped for. We were able to watch the entire cremation and send her off ourselves -- something that brought immense peace and closure. The facility was modern, serene, and absolutely beautiful, with a viewing room designed in the warmest, most comforting way imaginable. When we walked out with her ashes, the wind was softly blowing, and the trees and windmill seemed to wave us on. In that moment, we felt a deep sense of calm and gratitude. We are forever thankful to Cremation.Green for creating such a sacred, dignified, and loving space for our little birdie's farewell.

The service was good in the end, but it was sometimes hard to reach people initially.read more

When a loved one passes, making arrangements can be the most stressful part. Many people don't even…read moreknow what questions to ask. My mother's wishes were to be cremated. The services Austin Cremations provide are above and beyond what is offered at the low-dollar establishments. Their services included transporting my mother from the funeral home to their facility, helping order the death certificates, getting the doctor's signatures, notifying social security and they perform single person cremations. From the time I called, and through the entire process, Mitzi was very professional, kind and sensitive. I would highly recommend Austin Cremations to anyone in need. They are very organized, efficient and compassionate.

I would not recommend at all. my experience was both traumatic, disappointing and appalling. My Mom…read morepassed away 4/21/2017. Weed Corley and Fish picked her up and I was given contact info for Ingur at Austin Cremations. 1. 4/22/17-Ingur made initial call. said she would send some docs to my email. I opened email which did not seem mobile compatible, and the docs were exhaustive and confusing with no direction from AC on what to sign etc. I replied that I would prefer to come in and do Business in person. AC sent an appt time and the address to the location. 2.4/24/17- The location is just a small office in an industrial park. It does not appear that the office is staffed daily. But probably just for when people prefer to come in person. I was met in the office by Mitzi who seemed to be annoyed that I brought my 1 yr old son. Unfortunately I have no family in town and my mom used to watch my son full time, so with her sudden passing I was left with no option but to bring him in. I apologized for having to bring him, but set him up with some toys and a blanket to play on. Mitzi said she was just recovering from "something" and would not prefer to touch the child or otherwise she would have offered to help with him, so she said but somehow I doubt that. She was very cold, indifferent to the whole thing it felt like. If it was a hospital I would have said she had a very cold bedside manner. I was crying because I never thought at 32 I would be making arrangements for my mother. During paperwork, my son had a dirty diaper and needed to be changed. I asked if I could change him in the restroom and she hesitated for an awkwardly long time and looked put out by my question. I said " oh don't worry about it I will just change him right here" I pulled out my diaper pad, changed him right there on the office floor and then walked to their VERY nice restroom to throw it away and wash my hands. I finished paperwork and I left shortly after that. 3.4/28/17 she had emailed a document to me but I didn't know if I was supposed to sign or if my step dad was supposed to sign so I reached out and called twice and sent a text to get further clarification. She finally called back on May 1st and said she had phone trouble. In this day and age. Phone trouble with your personal cell phone that you use constantly for business purposes to be out of service for that many days, seems implausible. 3 days with no service? I highly doubt that. 4. 5/1/2017 When I finally got a call back she was very rude to me. Her exact words were "so you haven't signed that paper? Well I can't get any of THIS started until I get that doc back!" I explained that this was my first death and after life planning to deal with so I needed her patience and guidance to help we thru it. I sent back the doc. I also asked where my mother's rings were going to be so I could pick them up, hospice couldn't get them off her hand when she passed due to swelling. Mitzi said she didn't have any rings. I asked her to please make the call to the downtown facility and double check. She called me back shortly and said my mother was not wearing any rings. She knew that for sure. Etc. etc. so we began to panic as it didn't cross our minds at the time that we would need to worry about where the rings would go after she was taken. 5.5/15/2017- after multiple calls from me, my step dad, and my uncle over the last two weeks my uncle was able to make contact at 10am. We needed to pick up death certificates for a legal issue. I was not contacted by AC until 1pm that same day that the DC's were ready and needed to be picked up today before 3 pm. Really I have been trying to contact for two weeks and you give me a two hour window to come by and pick them up? So thankfully I was able to make arrangements and come pick up the DC's as I was told. NO ONE PREPARED ME for the fact that my mother's ashes were there/ready AND THE RINGS WERE THERE! The rings that I thought were lost forever! The rings MITZI ASSURED ME were not there or in their possession and that my mother wasn't wearing ANY jewelry. I was overcome by emotion at the sight of the black box and the rings. I had to call in for the rest of the day at work because I was too emotional. OVERALL my experience was AWFUL. They seemed unorganized, unconcerned and unresponsive. I guess I should add I mostly dealt with MITZI but the idea of her as a Funeral director haunts me. -4/12/2018. I wrote this last year and saved in my drafts for nearly a year. But with the anniversary of my mom's passing coming near, the nightmare they caused became fresh again and I am posting this now in efforts to maybe save someone else some heartache and grief.