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    Merrelltown Cemetery

    3.0 (1 review)

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    3 years ago

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    Cremation Green - Austin Funeral Home

    Cremation Green - Austin Funeral Home

    (30 reviews)

    We are beyond words in expressing our gratitude to the entire Cremation.Green team. When our…read morebeautiful13-year-old daughter passed from Ewing Sarcoma at MDA in Houston, we were initially transferred to another facility for cremation -- a rushed process that left us uneasy because the facility was so cold and nothing like what we expected for our sweet girl. Late that evening, while searching for a place that would truly honor her, we found Cremation.Green. We called close to 9 p.m., and Laci answered with such compassion and understanding. She immediately helped us make arrangements, and by the next morning, they sent a vehicle and our daughter was lovingly brought to their farm. The experience was beyond what we could have hoped for. We were able to watch the entire cremation and send her off ourselves -- something that brought immense peace and closure. The facility was modern, serene, and absolutely beautiful, with a viewing room designed in the warmest, most comforting way imaginable. When we walked out with her ashes, the wind was softly blowing, and the trees and windmill seemed to wave us on. In that moment, we felt a deep sense of calm and gratitude. We are forever thankful to Cremation.Green for creating such a sacred, dignified, and loving space for our little birdie's farewell.

    What makes Austin a great city is its community and when I was faced with finding a funeral home to…read moretake my husband's body it was traumatizing. Luckily the city has support services that help you in the process and the counselor they sent did a google search and found this place because I wanted to deal with a place that was close to home. They had a list of funeral homes and cost for cremation from traditional funeral homes was exorbitant just for the cremation not including transport, storage, fees, etc. So we found this place and the counselor called this place on my behalf. It took about an hour for them to get the body and later that afternoon I was able to talk with them on what services I needed. Pricing is very transparent and they handle almost all of the paperwork online. I was able to select the urn, extra death certificates, and get it expedited. they handle all of the paperwork and filing and you even get an obituary page with unlimited words. There was a slight hiccup with the Dr delaying the signature in the death certificate but it was resolved quickly and it took less than a month to receive my husband's ashes. On top of that it's carbon neutral and they use the cleanest technologies. They offer other services like green burials or water cremation as well. I didn't opt for a viewing but they also provided services around that too. Since I live central my pick up was off 290 but they also have a couple other locations further north or south. If you're looking for an alternative that is environmentally friendly and won't break the bank I can say this is a good option.

    Austin Cremations

    Austin Cremations

    (5 reviews)

    When a loved one passes, making arrangements can be the most stressful part. Many people don't even…read moreknow what questions to ask. My mother's wishes were to be cremated. The services Austin Cremations provide are above and beyond what is offered at the low-dollar establishments. Their services included transporting my mother from the funeral home to their facility, helping order the death certificates, getting the doctor's signatures, notifying social security and they perform single person cremations. From the time I called, and through the entire process, Mitzi was very professional, kind and sensitive. I would highly recommend Austin Cremations to anyone in need. They are very organized, efficient and compassionate.

    I would not recommend at all. my experience was both traumatic, disappointing and appalling. My Mom…read morepassed away 4/21/2017. Weed Corley and Fish picked her up and I was given contact info for Ingur at Austin Cremations. 1. 4/22/17-Ingur made initial call. said she would send some docs to my email. I opened email which did not seem mobile compatible, and the docs were exhaustive and confusing with no direction from AC on what to sign etc. I replied that I would prefer to come in and do Business in person. AC sent an appt time and the address to the location. 2.4/24/17- The location is just a small office in an industrial park. It does not appear that the office is staffed daily. But probably just for when people prefer to come in person. I was met in the office by Mitzi who seemed to be annoyed that I brought my 1 yr old son. Unfortunately I have no family in town and my mom used to watch my son full time, so with her sudden passing I was left with no option but to bring him in. I apologized for having to bring him, but set him up with some toys and a blanket to play on. Mitzi said she was just recovering from "something" and would not prefer to touch the child or otherwise she would have offered to help with him, so she said but somehow I doubt that. She was very cold, indifferent to the whole thing it felt like. If it was a hospital I would have said she had a very cold bedside manner. I was crying because I never thought at 32 I would be making arrangements for my mother. During paperwork, my son had a dirty diaper and needed to be changed. I asked if I could change him in the restroom and she hesitated for an awkwardly long time and looked put out by my question. I said " oh don't worry about it I will just change him right here" I pulled out my diaper pad, changed him right there on the office floor and then walked to their VERY nice restroom to throw it away and wash my hands. I finished paperwork and I left shortly after that. 3.4/28/17 she had emailed a document to me but I didn't know if I was supposed to sign or if my step dad was supposed to sign so I reached out and called twice and sent a text to get further clarification. She finally called back on May 1st and said she had phone trouble. In this day and age. Phone trouble with your personal cell phone that you use constantly for business purposes to be out of service for that many days, seems implausible. 3 days with no service? I highly doubt that. 4. 5/1/2017 When I finally got a call back she was very rude to me. Her exact words were "so you haven't signed that paper? Well I can't get any of THIS started until I get that doc back!" I explained that this was my first death and after life planning to deal with so I needed her patience and guidance to help we thru it. I sent back the doc. I also asked where my mother's rings were going to be so I could pick them up, hospice couldn't get them off her hand when she passed due to swelling. Mitzi said she didn't have any rings. I asked her to please make the call to the downtown facility and double check. She called me back shortly and said my mother was not wearing any rings. She knew that for sure. Etc. etc. so we began to panic as it didn't cross our minds at the time that we would need to worry about where the rings would go after she was taken. 5.5/15/2017- after multiple calls from me, my step dad, and my uncle over the last two weeks my uncle was able to make contact at 10am. We needed to pick up death certificates for a legal issue. I was not contacted by AC until 1pm that same day that the DC's were ready and needed to be picked up today before 3 pm. Really I have been trying to contact for two weeks and you give me a two hour window to come by and pick them up? So thankfully I was able to make arrangements and come pick up the DC's as I was told. NO ONE PREPARED ME for the fact that my mother's ashes were there/ready AND THE RINGS WERE THERE! The rings that I thought were lost forever! The rings MITZI ASSURED ME were not there or in their possession and that my mother wasn't wearing ANY jewelry. I was overcome by emotion at the sight of the black box and the rings. I had to call in for the rest of the day at work because I was too emotional. OVERALL my experience was AWFUL. They seemed unorganized, unconcerned and unresponsive. I guess I should add I mostly dealt with MITZI but the idea of her as a Funeral director haunts me. -4/12/2018. I wrote this last year and saved in my drafts for nearly a year. But with the anniversary of my mom's passing coming near, the nightmare they caused became fresh again and I am posting this now in efforts to maybe save someone else some heartache and grief.

    Merrelltown Cemetery - funeralservices - Updated May 2026

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