I provided an urn and they charged me $25 to fill it. When I realized that the ashes would be in a…read morebag, inside the urn, I asked why it costs extra to move a bag of ashes from a cardboard box that they normally put them in, into an urn. She said that was their pricing policy. When I told her to put them back in the box she said I would not be refunded. Way to rip off grieving families when they aren't thinking straight. I also did not appreciate the fact that they don't invite you to come inside. Instead, they're just going to hand me everything through my car window. It's like I'm picking up something from a store. Very disappointed. It can't be because of Covid. It's January 2023.

We had a family member pass in January of 2022. Green cremation from start to finish were very…read moreprofessional. They answered all my questions, and were very informative. I would recommend them to anyone who has lost a loved one. Thanks again for everything. Gary L

Gabriel's was an absolute blessing for us! My brother passed away very unexpectedly. They were so…read moreabsolutely kind to us, they treated him and us very respectfully, and made a difficult process as smooth as possible. They were upfront about their pricing and we felt what they charged was very fair. If I could give them 10 stars I would. Absolutely wonder place to work with

This corporate owned business has turned a death in our family into a total nightmare. Pre…read moreplanning was supposed to have made this easy on the family. They screwed up the contracts. Not secure the grave digging, nor refunded money. Keep requiring bits and pieces of information that should have been handled at one time. Or, provided a list of items to bring for contract completion. We did not need nor deserve this treatment. My advice search long and hard for a funeral home not associated with Dignity memorial.

When a loved one passes, making arrangements can be the most stressful part. Many people don't even…read moreknow what questions to ask. My mother's wishes were to be cremated. The services Austin Cremations provide are above and beyond what is offered at the low-dollar establishments. Their services included transporting my mother from the funeral home to their facility, helping order the death certificates, getting the doctor's signatures, notifying social security and they perform single person cremations. From the time I called, and through the entire process, Mitzi was very professional, kind and sensitive. I would highly recommend Austin Cremations to anyone in need. They are very organized, efficient and compassionate.

I would not recommend at all. my experience was both traumatic, disappointing and appalling. My Mom…read morepassed away 4/21/2017. Weed Corley and Fish picked her up and I was given contact info for Ingur at Austin Cremations. 1. 4/22/17-Ingur made initial call. said she would send some docs to my email. I opened email which did not seem mobile compatible, and the docs were exhaustive and confusing with no direction from AC on what to sign etc. I replied that I would prefer to come in and do Business in person. AC sent an appt time and the address to the location. 2.4/24/17- The location is just a small office in an industrial park. It does not appear that the office is staffed daily. But probably just for when people prefer to come in person. I was met in the office by Mitzi who seemed to be annoyed that I brought my 1 yr old son. Unfortunately I have no family in town and my mom used to watch my son full time, so with her sudden passing I was left with no option but to bring him in. I apologized for having to bring him, but set him up with some toys and a blanket to play on. Mitzi said she was just recovering from "something" and would not prefer to touch the child or otherwise she would have offered to help with him, so she said but somehow I doubt that. She was very cold, indifferent to the whole thing it felt like. If it was a hospital I would have said she had a very cold bedside manner. I was crying because I never thought at 32 I would be making arrangements for my mother. During paperwork, my son had a dirty diaper and needed to be changed. I asked if I could change him in the restroom and she hesitated for an awkwardly long time and looked put out by my question. I said " oh don't worry about it I will just change him right here" I pulled out my diaper pad, changed him right there on the office floor and then walked to their VERY nice restroom to throw it away and wash my hands. I finished paperwork and I left shortly after that. 3.4/28/17 she had emailed a document to me but I didn't know if I was supposed to sign or if my step dad was supposed to sign so I reached out and called twice and sent a text to get further clarification. She finally called back on May 1st and said she had phone trouble. In this day and age. Phone trouble with your personal cell phone that you use constantly for business purposes to be out of service for that many days, seems implausible. 3 days with no service? I highly doubt that. 4. 5/1/2017 When I finally got a call back she was very rude to me. Her exact words were "so you haven't signed that paper? Well I can't get any of THIS started until I get that doc back!" I explained that this was my first death and after life planning to deal with so I needed her patience and guidance to help we thru it. I sent back the doc. I also asked where my mother's rings were going to be so I could pick them up, hospice couldn't get them off her hand when she passed due to swelling. Mitzi said she didn't have any rings. I asked her to please make the call to the downtown facility and double check. She called me back shortly and said my mother was not wearing any rings. She knew that for sure. Etc. etc. so we began to panic as it didn't cross our minds at the time that we would need to worry about where the rings would go after she was taken. 5.5/15/2017- after multiple calls from me, my step dad, and my uncle over the last two weeks my uncle was able to make contact at 10am. We needed to pick up death certificates for a legal issue. I was not contacted by AC until 1pm that same day that the DC's were ready and needed to be picked up today before 3 pm. Really I have been trying to contact for two weeks and you give me a two hour window to come by and pick them up? So thankfully I was able to make arrangements and come pick up the DC's as I was told. NO ONE PREPARED ME for the fact that my mother's ashes were there/ready AND THE RINGS WERE THERE! The rings that I thought were lost forever! The rings MITZI ASSURED ME were not there or in their possession and that my mother wasn't wearing ANY jewelry. I was overcome by emotion at the sight of the black box and the rings. I had to call in for the rest of the day at work because I was too emotional. OVERALL my experience was AWFUL. They seemed unorganized, unconcerned and unresponsive. I guess I should add I mostly dealt with MITZI but the idea of her as a Funeral director haunts me. -4/12/2018. I wrote this last year and saved in my drafts for nearly a year. But with the anniversary of my mom's passing coming near, the nightmare they caused became fresh again and I am posting this now in efforts to maybe save someone else some heartache and grief.

Becky and Randy are amazing people! Becky worked with me for many hours getting my design just…read moreperfect on the computer for the template. Randy sandblasted out a perfect stone. They even had it done and set before my husband passed. I truly appreciated that. I was able to be there when Randy placed it all the way out in Andice. That was 2022....now I'm going back to start on my elderly parent's stone.

My wife passed away in February of 2014 and was buried in Oak Hill. I went to B-Remembered…read moreMonuments for her grave marker and was treated so nice I never looked anywhere else. The cemetery required a marble and bronze flat marker which was more elaborate than I expected. Becky made the process easy and I ended up with a beautiful marker that had a flower vase that could be turned over when not in use to make a completely flat surface. Years have passed and a few months ago I went out to the cemetery and found that the vase had been turned over and placed down in it's holder. I tried to pull it out and found that it was stuck. I was afraid of breaking it if I forced it. I went to B-Remembered yesterday and asked Becky and Randy how to turn it back over. They told me what was involved and Randy said he was getting ready to go down to San Marcos and would stop by the cemetery and see if he could get it out of the holder. I received a picture of it today, all cleaned and shiny with the vase sitting up. I asked Becky what I owed them and she said it was OK, he just stopped by on his way to San Marcos. It has been 10 or 11 years since I purchased it, I doubt I would have received that kind of service from any other company. If you ever have the need to purchase a monument, be sure and at least visit with Becky and Randy at B-Remembered. I don't think you will regret it.

David came to install my dash cam in my rav4. Extremely professional and checked with me several…read moretimes to be sure everything was acceptable to me. Very thorough and knowledgeable. I'll recommend him to my friends and family for sure!!

I couldn't be more impressed with the job Mike did on my grill today. My custom installed 36"…read more5-burner grill had two years worth of hard grilling gunk built up on every internal piece and surface imaginable. I had even rented a steam cleaner myself a few months back and was barely able to remove any of it. When he was done, it looked practically brand new again. I was blown away by the results, and was even happier to see their service charge was far less than their competitors. If you are looking for a grill cleaning or repair service, DEFINITELY give them a call.

These gentlemen are AWESOME - kept appointments - got the right parts and presented an invoice MUCH…read moreless that one of their competitors had offered. Prompt, efficient, reliable and professional, I don't have the words to tell you how highly I recommend them to you all.

Jeff was able to come out the same day I called and did an amazing job! The grill looks brand new!…read moreAnd he did it in a timely manner and in 100 degree weather. I'm excited for my husband to see it. Jeff is a really nice guy and we're already set up for next year. 100% recommend!!!!!

Wow! Jeff did a great job. He worked diligently for hours getting my pellet smoker to like new…read morecondition. He is very communicative and his pricing is very fair. Will definitely be using Jeff in the future.

I got my first RV and faced many things new including finding RV storage space…read more Searched over 25 locations but had hard time finding one that fits my budget, distance, and kind people that's willing to work with me. Bryan at Pleasant Hill was very kind, knowledgable, and understanding on my needs. I had such a joy talking to him, asking him dumb questions, and getting wise answers. I am having to leave this storage just because of my lack of RV driving skills, but most definitely wanted to shout out about how helpful, kind, and professional Bryan is from the beginning to the end of the contract. Absolutely would I recommend Pleasant Hill Storage, and hope to come back when I am more experienced in RV driving. Y'all wouldn't regret doing business with Bryan at Pleasant Hill! Thank you so much, and keep it up, Bryan!

No Concern for a disabled Veteran here. Brian the manager is a rude inconsiderate person who…read moreseems to have an ax to grind and is quick to judge race without any reason. Eric the owner does not stand behind a deal he made for someone in need and was homeless. Said he was a Christian. I don't think so. No recommendation for this place. No star of any kind but poor!!!!!