This review was mostly written this time last year, but I didn't have the heart to finish and post…read moreit until now. I made the decision to make this review more about the process than my experience; to help someone doing research like I was at the time, since it can be overwhelming. That being said these prices are from the end of 2022 and if you have a specific question about my experience you can always send me a message. I dealt with multiple people here and overall this is a wonderful service. I called while my father was in hospice to be prepared and get instructions, they were very kind to me and very helpful. While I was calling the Bryan office, it was my experience through this process that the phone systems between the Bryan and Austin locations are combined in some way and their answering service is as well. Their website is very helpful if you need to get information in advance. Since my father was in hospice, all we had to do was provide the phone number for ABCS to hospice and they called once my father was pronounced. They will send someone out to retrieve your loved ones body. They do prioritize removals from the home over the hospital, so if there are multiple calls in a night, they may use a third party to dispatch to your home to handle this in a timely manner (more on that later) but they do have their own staff that they utilize first. They will then email the next of kin several forms to be filled out in the next several days and transport the body to Austin. These forms include a cremation authorization, an authorization to embalm and a death certificate order form. On the cremation authorization you can order urns and engraving as well, but I believe you need to look at their catalog online and specify on the form. I did call several times for help during this process and they were very helpful. There will be a later email about the vital statistics and the accuracy of this form being signed off is necessary before the death certificates can be issued. The death certificates need to be paid for in advance and typically take 10-14 days to arrive in the mail. This is due to the current cost in the state but I believe the first one is $20-25 with additional copies being $4. They had a bundle cost for 10 and 15 and I believe we got 10 for around $55. If the 10-14 days won't work, the form had an option for expediting for an additional $30 and I believe this was an overnight service after processing instead of regular mail. The timeframe for remains depends upon how quickly you provide the cremation packet, the doctors, how long of a wait there is ahead of your loved ones cremation and the type of urn you order. At the end of September I was told it could take up to 4 to 6 weeks total, but it was sooner than that. A few years ago my parents used this process for my grandfather and I think it took 2-3 weeks. You will set up an appointment to go to Austin to pick up the remains and pay at that time. Although I believe arrangements can be made to have the remains shipped to you, I'm not sure of those details as my mother did not trust USPS with tracking for such an important task. The cost of cremation was $775 plus any expediting you choose and the type of urn you choose and if you arrange service through them. I did not look into their packages for arranging a funeral service. They will also post a photo and obituary on their website if you email it to them, at no additional cost. There were three mishaps throughout this process, which was about a month long. The first was the third party who picked up my father was inappropriate with my mother and sister. I spoke to ABCS about this who forwarded me to the owner, Robert, who took it very seriously and handled the situation. As I stated above, they only use a third party when time is a factor and they are already on a call. The second was an unnecessary delay for the death certificates. Anthony handled this situation and accommodated me by sending me a scan to handle my fathers affairs as I had travelled across the state to do so, and the physical copy wouldn't be available until several days later. The delay shouldn't have occurred, but they held themselves accountable and were accommodating, so I wasn't very concerned about this. The third was a much bigger deal, but I do acknowledge they did what they could to make it right and I do appreciate it. Long story short, there was a miscommunication and his ashes had not arrived in time for the appointment to pick up. However, they did agree to meet my mother and sister outside of business hours and offered a partial refund to rectify the situation. Again, I'm leaving out a lot of details because of limited space, but the important thing is that they did resolve it and if the person I had been dealing with on the issue had been available I don't think I would have been given the wrong information in the first place.

They are AWFUL, THE WORST YOU COULD IMAGINE !!! You can…read morenever actually call and talk to anyone who really works there just answering service that supposedly pass on messages. Well they take forever to call, and often to do not bother to call at the prearranged time. And the director himself was very rude on the phone the one time I managed to talk to someone and had no patience with any of my questions. He said i was asking too many. After a week of my friend being stuck at the coroners morgue, this funeral home had not contacted me further at all, despite my messaging them through their contact email form on their website and by leaving numerous messages with the answering service. So I gave up on them and finally read the SO BAD yelp reviews for Affordable Burial and Cremation company, and chose another business to go with which showed a five star rating. Well, I contacted that other business after hours on a Tuesday around 520 pm. Left a message with a real person. Within a half hour I got a call from the owner of that business. By Thursday later afternoon everything was squared away with all needed forms signed, and by the next day my friends body was moved from the morgue to the funeral home. And everything after that went very smoothly. So bottom line DO NOT DEAL WITH AFFORDABLE BURIAL AND CREMATION EVER. They do not respect their customers, so I doubt if they respect the dead.

Months ago I went and asked for my mom,s death certificate and didn't want to give it to me, they…read morewere so unprofessional and treated me and my Aunt with no respect.

I first used Austin Peel and Son for their direct cremation service for my dad's passing in 2003…read moreand the service was great then. Our friend passed away unexpectedly Feb 18, 2021 during the COVID locked down and the services they provided this time was truly extraordinary - especially Victoria. It was a very difficult situation as the next of kin and the family live in Hong Kong. From the first conversation we had with Victoria in Feb.... She provided detail explanation of the whole process, the direct cremation service, interaction with medical examiner office, timeline, expectation, and then the actual cremation event. The most extraordinary service Victoria provided was her willingness to go over and beyond to pack the remain per USPS and international shipping specs. Miraculously the package arrived in Hong Kong the day of the Zoom memorial service! The family and all of us were truly touched. Victoria was there every step of the way and communicated effectively and timely even after office hours due to the time difference in Hong Kong. This week we finally had closure with Victoria receiving and mailing to Hong Kong and I the official death certificate. I will highly recommend Austin Peel and Son and Victoria without any reservation.

The service was good in the end, but it was sometimes hard to reach people initially.read more

We are beyond words in expressing our gratitude to the entire Cremation.Green team. When our…read morebeautiful13-year-old daughter passed from Ewing Sarcoma at MDA in Houston, we were initially transferred to another facility for cremation -- a rushed process that left us uneasy because the facility was so cold and nothing like what we expected for our sweet girl. Late that evening, while searching for a place that would truly honor her, we found Cremation.Green. We called close to 9 p.m., and Laci answered with such compassion and understanding. She immediately helped us make arrangements, and by the next morning, they sent a vehicle and our daughter was lovingly brought to their farm. The experience was beyond what we could have hoped for. We were able to watch the entire cremation and send her off ourselves -- something that brought immense peace and closure. The facility was modern, serene, and absolutely beautiful, with a viewing room designed in the warmest, most comforting way imaginable. When we walked out with her ashes, the wind was softly blowing, and the trees and windmill seemed to wave us on. In that moment, we felt a deep sense of calm and gratitude. We are forever thankful to Cremation.Green for creating such a sacred, dignified, and loving space for our little birdie's farewell.

They did a memorial service for my best friend's dad who died recently, and they were really…read moreprofessional with their work and customer service and very helpful throughout the entire process. I'm not sure what it cost entirely, because it wasn't my dad that died. I just was present for the service but being that it's not cheap to be alive, I can't imagine it was cheap dying either.

Absolutely the best service. They take amazing care of their customers and clients. Cannot…read morerecommend them high enough and 5 stars doesn't scratch the surface. Thank you mission.

Very kind and professional, reasonable prices & low pressure-they did everything they said they…read morewould do & made a stressful time MUCH easier for my siblings and me upon the passing of our mother. We had a lovely, small memorial service at their convenient NW Hills location, a beautiful family burial gathering at lovely Eloise Woods, & they explained every cost & gave me options. They reminded me what I planned to order and assisted me with my photos for a memorial video & ordering a gravestone, all very easy & at a reasonable cost. Whew! thank you all!

Campbell was so incredibly kind to assist my fiancé and I in purchasing our services ahead of time…read more We are preparing our prenup and other legal documents so it can be overwhelming when you don't know what you should consider for funeral services, especially as a young couple. She answered all of our questions and helped guide us through the contract to make sure we had all of the information we needed. We're lucky to be able to plan ahead and know that we will be in good hands when the time comes. Campbell you're amazing and thank you for the work you do!!!

Second time we've used A Plus. They are professional, friendly, affordable and fast. I would highly…read morerecommend them.

A Plus Cremation, Affordable Human and Pet Cremations, is an awesome service run and owned by Chris…read moreTapia. January 7, 2025, we had to put down our 230 pound neapolitan mastiff, Lucifer. He was euthanized in our home by a wonderful vet who makes house calls. After Luci's passing, A Plus Cremation showed up to take him away. Jacob with A Plus was very considerate and professional and very sympathetic to our sorrow in our time of need. As Luci was so large, no other pet cremation company would help us with his remains. We were not able to take him to a vet or to a pet crematorium, so A Plus Cremation is a valuable, life-saving service. Chris, the owner, worked with us in making arrangements to have Luci cremated and with the payments. Luci's ashes were returned to us in a very nice carved wood box, along with a plaster of his paw print and an ink print as well. A name plate embossed with Luci's name was also provided: Lord Lucifer Bear which will be placed on his final resting spot the wooden box. We are indebted to Chris for his wonderful services in taking care of our Luci. Please contact Chris Tapia with A Plus Cremation to help with the cremation of your loved pet. He is able to take care of any size or type of pet. Do Not hesitate to contact Chris at 1-888-65-APLUS(27587).

Becky and Randy are amazing people! Becky worked with me for many hours getting my design just…read moreperfect on the computer for the template. Randy sandblasted out a perfect stone. They even had it done and set before my husband passed. I truly appreciated that. I was able to be there when Randy placed it all the way out in Andice. That was 2022....now I'm going back to start on my elderly parent's stone.

My wife passed away in February of 2014 and was buried in Oak Hill. I went to B-Remembered…read moreMonuments for her grave marker and was treated so nice I never looked anywhere else. The cemetery required a marble and bronze flat marker which was more elaborate than I expected. Becky made the process easy and I ended up with a beautiful marker that had a flower vase that could be turned over when not in use to make a completely flat surface. Years have passed and a few months ago I went out to the cemetery and found that the vase had been turned over and placed down in it's holder. I tried to pull it out and found that it was stuck. I was afraid of breaking it if I forced it. I went to B-Remembered yesterday and asked Becky and Randy how to turn it back over. They told me what was involved and Randy said he was getting ready to go down to San Marcos and would stop by the cemetery and see if he could get it out of the holder. I received a picture of it today, all cleaned and shiny with the vase sitting up. I asked Becky what I owed them and she said it was OK, he just stopped by on his way to San Marcos. It has been 10 or 11 years since I purchased it, I doubt I would have received that kind of service from any other company. If you ever have the need to purchase a monument, be sure and at least visit with Becky and Randy at B-Remembered. I don't think you will regret it.

Everyone is so very nice and helpful. And the place is really pleasant. They truly care about what…read moreyou are going through.

This funeral home is excellent. I have no words to describe how nice the staff is. I recently lost…read moremy husband and he was laid out for family viewing in an excellent way. We were given time to pray and greave as a family. I have no grievances with them. They helped make a horrible sudden passing just a bit better. I highly recommend using them. Im disabled they helped immensely by waiting for payment,i have had to rely on others to drive to the facility. The quality and value was well worth it.