This place is the best storage facility around! The people are nice to work with and you always…read morefeel like your things are safe and secure.

I love the way I was treated and the ease with I was able to get in and out of the storage unit…read more Lovely people in the office

Owners very helpful and courteous Very good work ethics. I…read morewould recommend them to the public

Been here a month, it's been great so far. The manager is awesome and everything has been smooth,…read morealthough I find it odd that there's no office phone or way to call someone onsite, but he's normally there and easy to catch. I've only seen the gate not working 1 time in the probably 15 visits I've had and it was fixed by the next day (you were still able to enter/exit as it was stuck open). The manager told me they got a new gate company recently so it shouldn't be too much of an issue anymore and seems like it isn't. It's very clean and modern - I have no complaints :)

Awesome place. Safe and clean. Eddie (manager) is awesome. Very friendly and helpful. Moving to…read moreTexas; but would definitely rent and recommend this place. Pricing is fair too. Thanks !

Service here is sooo bad I asked staff for corporates phone number and they REFUSED. They said…read morecorporate did NOT have a phone number or an email. That is the most ridiculous statement to ever come from a company. My family and I have been paying customers for over 15 years and to be treated like this is beyond unprofessional. I was told my issue was not "that serious." What a complete joke. The disrespect here is on another level. I will make sure to never rent here again at this rat & cockroach infested place & I'll make sure to post this place to my social media because there are way better storage places with more professional & friendly staff with way better prices. Bernice & castle should be fired immediately their unprofessional way of dealing with serious matters is honestly concerning because it shows that management will hire anyone off the street.

Remove Your Trailers Etc ASAP…read more This continues to be an on going Problem for some time. VINES STORAGE IN REDLANDS Apparently "several" toy haulers and trailers were broken into A MONTH ago and one was my friend's Didn't get notified until my buddy called me when he picked it up. Looks like no major items taken. Talking with the person there.. "Um im really sorry don't know what to tell ya". So how is it you have cameras, 10 foot walls with razor wire and no answer. Cause the cameras aren't on the isles..oh that's a good F'ing excuse. I will be going to remove my trailer. I would suggest that to anyone else! One star because the building was standing.

I've been with this storage facility 13 years…read more I'm leaving because of a rude employee who messed up multiple times. And the great employee is leaving soon The owner is no a man of his word They do not keep the place clean or in good repair My rig was broken into on the east wall. No cameras. Gone and happy!

Linda was so genuinely helpful when we came in to address our issue. We went to our storage unit on…read moreThanksgiving to get our Christmas items and noticed our key no longer fit the lock. Someone had taken our lock off and put a completely different one on there. Linda got on the phone with HR to see how to handle our issue. They explained the steps to her on how this should be handled just in case we needed to file a police report if we had any items missing. The person that normally cuts the locks off wasn't there, but she didn't want us to wait for him to get back and wanted to help us resolve this. She was fast, professional, genuine, kind, and very helpful. She was able to cut off the old lock so we could put a new one on. Her management and customer service skills are far above the ordinary. Thankfully, nothing was missing from our unit and we did not need to file a police report. We have been customers there since 2016 and this is the first issue we've had. Thank you Linda!!

Their service was excellent and they are very cheap in town. I moved from life storage to them…read morebecause of their price. Yashesh Patel

Need to give a 5 stars this location is the best !! I moved…read morefrom a different location same company but really have to give her Ally excellent customer service Ally was really really great !! she help me go through all the detail which the other location didn't provide me at all. I'm glad that I found her :)

Mike got me totally hooked up with a space and a price that worked for me. He was honest and…read moretransparent and I appreciated that.

Opened office quickly when asked. Facility is very clean and secure. Staff was very helpful.read more

moved out and having to pay a remaining balance still... watch out for this place my experience…read morewasn't the best ...

This place has come a long way. It's under new ownership and you can tell that it's better. Units…read moreare affordable and although there's not really official on site staff, anyone I've ran into has been super helpful. Most all biz is done remotely which makes it quick and easy to get a unit. They offer good specials for moving in - I like it so much I have TWO units lol I recommend this place for a budget friendly option and to support local small business.

From the owner: Highland Self Storage is your premier storage solution in the heart of Highland, California! We…read moreoffer 24/7 security, budget-friendly costs, and a secure and spotless facility. When it comes to the safety and security of your belongings, we go above and beyond. Our state-of-the-art security systems, including 24/7 video surveillance, individually alarmed units, and secure access codes, ensure that your items are protected round the clock. You can have peace of mind knowing that our dedicated on-site managers are always available to address any concerns. We understand the importance of affordability, which is why we offer competitive pricing options that won't break the bank. Compared to competitors like Public Storage, ExtraSpace, and Universal Self Storage, we strive to provide the best value for your money. With us, you'll find flexible rental terms and various unit sizes to suit your specific needs and budget. Our facility is meticulously maintained, guaranteeing a clean and hygienic environment for your belongings. We take great pride in offering a spotless facility, where cleanliness is our top priority. You'll find that our storage units are well-maintained and free from dust, pests, and humidity, ensuring your items remain in pristine condition. Located in Highland, our storage facility conveniently serves customers from surrounding cities such as San Bernardino, Redlands, Rialto, and Fontana.