Great location and multitudes of units, some are accessible by a adjacent hallway. Also have ones…read moreto pull directly up to as well. Have been utilizing the services here for awhile now. Couldn't be happier, knowing my items are safe and secure at this spot. Stop by or call to check for availability:)

Best storage company ever. 5 stars on many level. I know my belongings are safe and secure with…read moreSecure Storage.

This place is the best storage facility around! The people are nice to work with and you always…read morefeel like your things are safe and secure.

I love the way I was treated and the ease with I was able to get in and out of the storage unit…read more Lovely people in the office

Been here a month, it's been great so far. The manager is awesome and everything has been smooth,…read morealthough I find it odd that there's no office phone or way to call someone onsite, but he's normally there and easy to catch. I've only seen the gate not working 1 time in the probably 15 visits I've had and it was fixed by the next day (you were still able to enter/exit as it was stuck open). The manager told me they got a new gate company recently so it shouldn't be too much of an issue anymore and seems like it isn't. It's very clean and modern - I have no complaints :)

Owners very helpful and courteous Very good work ethics. I…read morewould recommend them to the public

I've been using Mentone SElf Storage for a couple years now, I love that I can just call them and…read morepay my bill on the phone as I am a traveler and having that option available is a life saver on the road. Sometimes I cannot access the internet to pay online. I've never had any issues w the employees, Nicole has been very helpful and understanding in my experience. I'd recommend them! I would say don't try and get a unit on Sunday! Always go during regular business hours! Only downside is the bathrooms aren't always available, which can be a problem, but luckily there's places just around the corner! Thanks again Mentone SElf Storage!

OK, this business claimed in their response that I was never a tenant. Attached are two invoice…read morephotos they sent me themselves, showing rent increases over time.

Overall experience was not good at all, staff is very rude and unprofessional I was shocked. I have…read morenever been treated this way from an employee in my 57 years of life. Bernice and castle were so disrespectful. What a horrible place to rent from as well, prices are so high and I heard from a friend that this is not a safe place to keep your stuff at. Units get broken into frequently.

We have rented at this storage unit before when moving my daughter out of college as we are out of…read morestate. The previous interactions with employee Starr have been great, but the manager Bernice is very condescending, very bitter, very snotty, and not helpful at all. She is rude and should not be a manager at this place. I will make sure that the Redlands families know not to use A Storage Place on Lugonia from here on out. Such a disappointment! Hopefully the owners read these messages.

Linda was so genuinely helpful when we came in to address our issue. We went to our storage unit on…read moreThanksgiving to get our Christmas items and noticed our key no longer fit the lock. Someone had taken our lock off and put a completely different one on there. Linda got on the phone with HR to see how to handle our issue. They explained the steps to her on how this should be handled just in case we needed to file a police report if we had any items missing. The person that normally cuts the locks off wasn't there, but she didn't want us to wait for him to get back and wanted to help us resolve this. She was fast, professional, genuine, kind, and very helpful. She was able to cut off the old lock so we could put a new one on. Her management and customer service skills are far above the ordinary. Thankfully, nothing was missing from our unit and we did not need to file a police report. We have been customers there since 2016 and this is the first issue we've had. Thank you Linda!!

Their service was excellent and they are very cheap in town. I moved from life storage to them…read morebecause of their price. Yashesh Patel

Need to give a 5 stars this location is the best !! I moved…read morefrom a different location same company but really have to give her Ally excellent customer service Ally was really really great !! she help me go through all the detail which the other location didn't provide me at all. I'm glad that I found her :)

Mike got me totally hooked up with a space and a price that worked for me. He was honest and…read moretransparent and I appreciated that.

Sarah was so helpful and amazing. She assisted me with upgrading to a larger unit. She was very…read moreprofessional and made the move very smooth and easy.

Go elsewhere. Don't give them any money. Don't expect to use your own locks or they'll cut them…read moreoff. Tiny cylinder locks. About the poorest customer service I ever seen. Don't walk into this twilight zone

This place has come a long way. It's under new ownership and you can tell that it's better. Units…read moreare affordable and although there's not really official on site staff, anyone I've ran into has been super helpful. Most all biz is done remotely which makes it quick and easy to get a unit. They offer good specials for moving in - I like it so much I have TWO units lol I recommend this place for a budget friendly option and to support local small business.

From the owner: Highland Self Storage is your premier storage solution in the heart of Highland, California! We…read moreoffer 24/7 security, budget-friendly costs, and a secure and spotless facility. When it comes to the safety and security of your belongings, we go above and beyond. Our state-of-the-art security systems, including 24/7 video surveillance, individually alarmed units, and secure access codes, ensure that your items are protected round the clock. You can have peace of mind knowing that our dedicated on-site managers are always available to address any concerns. We understand the importance of affordability, which is why we offer competitive pricing options that won't break the bank. Compared to competitors like Public Storage, ExtraSpace, and Universal Self Storage, we strive to provide the best value for your money. With us, you'll find flexible rental terms and various unit sizes to suit your specific needs and budget. Our facility is meticulously maintained, guaranteeing a clean and hygienic environment for your belongings. We take great pride in offering a spotless facility, where cleanliness is our top priority. You'll find that our storage units are well-maintained and free from dust, pests, and humidity, ensuring your items remain in pristine condition. Located in Highland, our storage facility conveniently serves customers from surrounding cities such as San Bernardino, Redlands, Rialto, and Fontana.

you have to check out this place great cus service ask for angel he's awesome hes a big helpread more

Easy to set up! Showed me selections , got in on promotional…read more Jenna is very friendly and helpful. Lovely facility. Easy access.