On Friday night, my son decided to surprise me by telling me he needed a suit by Tuesday for a school presentation! WHAT! Totally unnecessary, but Winter Formal is next weekend, so I thought we should just get one. He's never owned a suit, and he's almost 16, so it's time. I was dreading every second of it, but when I walked into Men's Wearhouse, Lizzie came to the rescue. She was so quick, personable, and knowledgeable, that we just relaxed and let her do her magic. It was the best customer service I have had in a VERY long time. We were out of there in less than 30 minutes with a suit, shirt, and tie. And a big smile on both our faces. Lizzie is a gem! What a great salesperson and exemplary human! Thanks, Lizzie. (I hope I'm spelling that correctly.) read more

This review is for the Encinitas store and specifically one salesperson by the name of Garrett. I needed a suit for a wedding and was dreading the process and anticipating a pushy salesperson. I knew none of my sizes or appropriate style (skinny, slim etc) Garrett was knowledgeable and patient and spent a good half hour with me getting the sizes dialed in. He also suggested going to the Men's Wearhouse website if I wanted more selection, which I did and found the perfect suit that was not avail in the store. From the time of ordering, it was less than one week till delivery. Very happy with the purchase. read more

Our 17 year old son returned a rented tux today 5/11/2025 at 3:54pm. He was treated rudely and disrespectfully by the lady behind the front counter. Although he said "Hi, I'm returning my tux", she offered no return greeting or smile and gave a "come here" type motion with her hand. She rudely just said "where's the paper?" to which he replied that it's in the bag with the tux. When she was done processing it, she said "You can go." Super rude and very poor service. What business treats customers like this? Although we have come here many times over the years for many different things, we will not be returning again. read more

Took five minutes of a man and woman talking behind the register to acknowledge my husband and I, mind you the store was empty. The woman helping us disappeared into the back while we decided between buying and renting and never came back. Ended up leaving and driving 20 mins to Brooks Brothers instead of continuing to be treated that way. read more

Came in to get a suit for a upcoming wedding. I believe the ladies name was Candy (my memory sucks) and she made the process very smooth and easy. Was In and out within a hour and left satisfied read more

We came in recently looking for a suit and where assisted by a female manager who had a really intense vibe that made interacting with her a little uncomfortable. My husband is tall, 6'7" and they didn't have any extra long suit jackets in stock, she put him in a long jacket and insisted that the fit was correct (which was ridiculous), as soon as we told her we were just starting the suit shopping process and that we wouldn't be making a purchase today, she walked away. Not my idea of customer service, we won't be back. read more

What incredibly.... Terrible service! Waited in the store for 30 minutes hoping someone would help us. No one ever greeted us. Walked out very disappointed we wasted our time. read more

It was so nice coming here compared to the other locations. Very easy going kind and informative both MIRONA and Manny were so helpful! Thank you guys! read more

Just had an excellent experience here. Was in a bit of a rush & Lizzy the assistant manager got me right in. Super helpful with providing multiple options & her friendliness & attention to detail was much appreciated. Her assistant Jack was awesome too. Highly recommend this location. read more

Used to love MW. I bought my first suit at the UTC store back in 1991and the service was awesome!! Was stoked to see the go business-casual and have always had a great experience across the country... Unfortunately my last 2 trips to the ENC store have been absolutely terrible: No help, less than no help, actually, I think the sales lady huffed when I asked for help .... I don't post negative reviews often, but when there are 2 sales people in the store and 1 customer how hard is it to say "can I help you" or let me see what sizes we have... I got scolded for trying to clarify if I could have a pair of pants altered. Actually scolded for trying to clarify if they could hem the pants or if I needed to take them to my tailor. Worse yet- " assistant manager". Was there and really did nothing to help. Even worse, another family went in there for a couple Xmas gifts and described same." assistant manager" I dealt with and that experience was exactly the same. Sad as I really liked the place. Note to corporate. If you guys want to try to stay in the retail business, you better do some customer service training. It was absolutely awful. Lost sales: 2 Dress shirts, 1 pair of slacks, 1 blazer, 1 sweater, and 2 casual shirts. read more

I needed some business attire for an upcoming presentation. Mirona was incredibly helpful. helped me with color combinations and also helped me find a few other ways to dress up the same clothes for other less formal event. I was in and out quickly and loved what I got. Thanks Mirona! read more

Wow what a disappointment!!! We walked in and were ignored till I finally nicely asked for help. I was told they were busy and would be with us when they could.. OK.. We waited 20 minutes nothing just ignored.. another customer after us came in and was helped maybe he had an appointment.. Anyhow we waited.. then another customer walked in and was warmly greeted seriously???? We walked out and will never be back to this location. Be more customer service related regardless if people are in flip flops and board shorts customers are customers. read more

Jack is the absolute best employee at this store. He was helpful, kind, and patient. I was shocked to hear he does not make commission from his sales because of how committed he was to helping me. I came in needing a black suit the day-of a wedding (that's my bad of course) and he was absolutely not going to fail in finding a great option for me. Jack deserves a raise and a bonus for everything he is doing for this store! read more

My son and his dad went to this store a week and a half before my son's Confirmation to buy him a suit. They were not going to have the suit ready, after alterations, until the day of...the photo shows how bad the alterations turned out. My son is in the black suit on the left. They measured him, and that's how the sleeves turned out!!! Total waste of money, and I cannot get that day back. Horrible! Do not buy your suit here. And if you do, do not have it altered here. I went to Burlington Coat Factory years before for his 8th grade graduation suit, they did same day alterations, and they did a much better job than this! AND it was less expensive! read more

Men's Wearhouse - Look at the sleeves!!! Altered WAY too short!!! - Men's Clothing Near Me - ENCINITAS, California

This particular store was extremely unprofessional. I was being helped initially, but then the woman who was helping me, because SHE recommended shoes with the full suit I was buying left me waiting an hour to help another customer and never did end up coming back to check up on me. Moreover when another associate came up to me (younger gentleman in a suit), they got the size shoes I requested, but then threw the shoes right next to me and left. When I tried them on I noticed the two leather shoes were two different shades, likely because one of them had been sun bleached from display. I tried to ask another associate I had to flag down if that was correct and they tried to sell me the shoes full price saying that it was only the lighting in the store which made no sense at all as the store was fully lit properly especially in front of the mirrors. Overall extremely unprofessional work being done here due to a lack in customer service quality. Would 100% not come back to this specific store as the darker tone, middle aged man who tried to convince me that the sun bleached leather shoes were simply due to my eyes playing tricks on me was even extremely rude at the end of purchase. I bought a full suit piece with intent for the accessories, but I cut them out at the end due to the rudeness. This store definitely needs to be trained up on quality customer service as it was a poor representation of the Men's Warehouse brand all around. read more

Lizzie is by far the best customer service rep I have ever dealt with! I have used this location for years but recently used it to get tuxedos for my son and I for my wedding. The ordering and fitting process was as smooth as can be. 2 days before my wedding I went to pick up my tuxedo and to no one's fault but my own there was a pricing issue. I was very panicked. To say Lizzie went out of her way to work with me would be an understatement. She was so calm and attentive to the situation. She worked with me and we got it handled and plus she kept me calm with all the buzz from the wedding and me realizing a made a huge mistake on my order. This store and specially Lizzie is the true testament to what customer service should be. They definitely have a customer for life. Thank you so much!! read more

I would give more than a simple 5 stars review to this Store in Encinitas, especially to Hunter. He has been and he is a great professional, very enthusiastic, energetic and he knows very well what he is doing! I appreciate the attention, tips, suggestions and, opinions offering me the best and ideal suit for my wedding. One of the hardest parts of a wedding is picking up a suit and it for me was very easy and pleasant. One more time thank you so much, Hunter. I do highly recommend your service and your store to anyone. read more

I came here with my husband and we had a great experience! He needed a new suit for a wedding and I am so glad David Griffin was helping us! He was friendly, helpful, and was very knowledgeable about everything suit related. I couldn't imagine being helped by anyone else. He helped us find the perfect suit in our price range as well which was wonderful. We also needed to find my husband a suit in a week and we were so surprise David could make that possible with alterations to made, measured and ready in less than six days! We were expecting to be turned down since we were trying to find this suit so last minute. So happy my husband found the perfect navy blue suit with the perfect tie. David Griffin was great and we definitely recommend anyone coming to this location to be helped by him! We will be back again for future suits! read more

Recently went into the Encinitas Men's Wearhouse to rent suits for our groomsmen and get a custom suit for my fiancé for our upcoming wedding! We made an appointment and had everything situated within an hour. The Encinitas location was super organized and had amazing helpful staff. Elizabeth was super friendly, knowledgeable and we highly recommend her!! After having a really bad experience at the first Men's Wearhouse in Oceanside, we were pleasantly surprised with how amazing the Encinitas location was! read more

Men's Wearhouse - Men's Clothing Near Me - ENCINITAS, California

Hunter did a fabulous job of helping my brother out. Gave him a lot of attention and made great recommendations. Three suits, bow ties, belt, shoes, and funky socks! The pant hem alteration was quick and easy and rush order to pick up the same day. I wish there was a women's warehouse because I want a power suit too! Hah Our only complaint was that my brother thought prices were steep. He said he found the same shoes and other stuff for much cheaper on Amazon. read more

Adrian M. Was amazing and attentive. Very knowledgeable and professional. 10/10 He made sure my fiancé looked great! read more

Jacob was amazing. We needed suit for winter formal but i also wanted something for college interviews. He laid out multiple shirts and ties so we could build 8 or more looks with two timeless suits and 4 shirts. My son listened to every word and got his first lesson on fashion and we left w suits that fit him perfectly which is hard to do because he has broad shoulders and smaller than most waist (28 inch) . We found everything we needed at one place without spending the whole day shopping at different stores. It wasn't cheap but definitely reasonable $250 a suit and to have shirts and ties that go together to create 8 looks was completely worth it to me. This really only works if your child is done growing. read more

Men's Wearhouse - We picked 4 looks we liked best but they both went with both suits. Made shopping so easy and he ordered what he didn't have. - Men's Clothing Near Me - ENCINITAS, California

I got a custom suit here and over the course of almost two months, I came to this location three times. My first time took over three hours. Two hours of which I stood waiting as others were helped that came in after and left before me. The store was preparing for a high school dance and appeared stressed over the demand but neglected me in the mean time. I spent over 600 dollars and was told my suit would be ready in five weeks due to the Chinese New Year. I was told me purchase would allow me to obtain a 50 dollar credit for February. My suit was ready in about three weeks and I was called and set an appointment for noon. I walked in with my wife and son and stood there for about five minutes until someone asked me what I needed. I stated I have an appointment and it took another ten minutes for me to be helped. I put my suit on, was marked extremely quick and was told my suit would be ready in another two weeks. When I asked about my store credit they could not find the information on the database. I was told I could use the credit in March. I returned today to pick up my suit. They couldn't find my suit for about ten minutes. When They found it, it was covered in lint and little threads. I put it on and the press created a wrinkle on my thigh and felt uncomfortable. They fixed it but I asked where the rubber shirt keeper in the pants was and they looked at the paperwork and said it wasn't put in and that I could pay more money and wait another two weeks to get my suit. I denied and asked if I could use my 50 dollars credit, they said it still wasn't ready and I would have to return to the store again to use it. I am very disappointed with this location and will not return. I looked forward to my custom suit and feel as though I have been let down. The only employee to recognize my frustration was Cynthia when I was in the store today, on March 9th. Luckily, the store was almost empty and I was actually acknowledged. Now, my suit still won't be ready until I get it dry cleaned. Next time, I will go to Suit Supply. read more

Came here to get my tux rental. Drove further to this location after seeing the reviews. The staff that served me was Caleb. Service was on point with a friendly attitude. Also got some good finds at the clearance section. read more

I've shopped at a few Mens Warehouse stores from Maryland, Virginia, & California. I've only had one bad experience and that was because I asked for an absolute rush job. I stopped by this store today because my $50 reward was expiring today. I wanted a new pair of shoes so it just made sense. I was greeted by a Eder, he was very friendly and helped me get the exact pair I wanted. I walked in only knowing the color, he asked two questions and said, "I have what you want". I'll be damned if he wasn't right, soon as he pulled them out of the box I immediately agreed. He assisted me trying them on to make sure the fit was perfect. I know for sure I'll definitely be dealing with Eder again next time I go. read more

Had a great experience today at Men's Warehouse. Walked in and immediately greeted. All associates were actively helping other customers, but the wait was under 5 minutes to be assisted. I came in trying to match some slacks to jackets but ultimately decided to get some new custom suits. Hunter was great in assisting with all of these details and really dialing everything in. I'm looking forward to getting the 4 new suits when they arrive. read more

Picture this. One hour before a great friend's wedding. Black tie event and you're wearing a tux. You put on the jacket. Suddenly, you're drowning in fabric. At the last black tie event, you'd grabbed the wrong jacket. Shoot. Darn. Dag nabbit. Hunter was my literal savior. Calm. Cool. Collected. He hooked me up with a new tux, alterations, and a snazzy pocket square within 15 minutes. Miracle workers include Mother Teresa, MLK Jr., and Hunter. How can we get this guy promoted ASAP? read more

I was looking for a warmer shirt. They didn't have anything in 3XL. I saw a 2XL white or black t-shirt, short sleeve, for $40. You're kidding me right ?? I won't be back, I guarantee it. read more

I just swung by Men's warehouse in a pinch, and my man Hunter was awesome. Got me fitted and out the door efficiently, and was extremely professional! Thanks again. read more

I am not a fan of the Men's Wearhouse, my husband never really got good customer service at the location in La Jolla. So we didn't go back for a while, however, my son recently needed a tux rental for Prom, so I went to the store next to Cava. I believe the name of the young gentleman who helped us was Adam. He was very quick and efficient. He seemed very experienced. The sizes he picked for us fit perfectly. My son was very amused by him. His friendly and sweet demeanor kept us entertained throughout the whole ordeal, which was very helpful because my son usually hates shopping. Will definitely be returning! read more

I needed a new suit for a wedding in Denver. Upon my entering the store Hunter met me with a big smile and offered his services. He was SO helpful, kind, funny and professional. I bought an amazingly awesome 3 piece suit and they had it tailored for me to pick up before I left for Denver. Few sales associates have Hunter's charm, knowledge and care. He is a great asset to the store. MW now has a customer for life! Thanks! read more

My husband and I came here at the last minute to get a suit for his upcoming interview. The store was very busy as it is prom season. All sales people were busy and they were event short one person, so we later found out. I asked for help and Jeffrey Doll acknowledged us and said he was sorry and that he'd be right with us. He was amazing. We were clueless on size and style and he made it all so easy. He was a total pro and because of our experience, I can't imagine we'll ever go anywhere else. He was able to get it altered in one day and it didn't cost anything extra. Thanks for the positive experience Jeffrey! read more

This review is specifically for Hunter , he did an amazing job of helping my fiancée find everything he needed with an hour . My fiancée is very picky and he came back to the car very happy . I appreciate the great service ! read more

We had a great experience renting a tux for a wedding last month. Hunter was a huge help, as we had no idea what we were looking for, and offered awesome customer service. read more

The staff here went above and beyond to satisfy our needs. Cynthia and staff really helped us out in our time of need. Even though they were strict with covid procedures we felt safe being in the store and glad to see all employees following the guidelines. We got our alterations back in a timely manner and shoes delivered to our house quickly. Thank you. We will definitely be back to shop with you. read more

Hunter gave me and my mom Nordstrom service! It was enjoyable, fun, and successful! Got a suit for my Graduation! He helped set me up with an adult wardrobe that suits my post-college life! read more

I just wanted to leave a huge thank you for Jacob! My husband and I got married a month ago and bought a tux and suit for him for our rehearsal dinner and wedding. We spent HOURS in this store trying to decide on the perfect suit/tux for Bruce, for his entire group of groomsmen and our dads. Jacob made the process so easy and clearly made it fun, because Bruce was practically at Men's Wearhouse once a week leading up to the two months before our wedding and I normally can't get him to step foot in any store to shop. He looked like a million bucks on our wedding weekend! Thanks Jacob! read more

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First, I just enjoy shopping here. I've always gotten good help--thanks Eder and the rest of the staff. I like that I can find what I most all of what I need without having to go from store to store. I like their custom pants program where you can choose from many swatches and get the look you want without spending more than you would getting them off the rack. I also want to say that the manager Dennis went out of his way to make sure I was happy with a decision of my own in which I changed my mind on something. This is what customer service is about. (As a side note I would not have written a negative review if he hadn't because it really was my error.) I'd like to encourage more people to go in. You will come out looking good. read more

Cynthia, Liz, and Jeff are all great. They were not only experts, but also very friendly which made for a great experience. Better service than I've had at any other location I've been to. read more

my husband was in dire need for a new suit he needed for an important business meeting. we've been looking for weeks but no luck !! Until we came to this location, Francisco was extremely friendly & helpful ! he knew exactly what my husband was looking for ! my husband and I will definitely be coming back !! thank you so much for your help francisco !!! read more