I Started a yelp just for this review. I feel everyone should know before going here. Many places use Covid as an excuse for slow service. The food was ok not worth what they are charging for it. Biggest issue The reason I'm going out of my way to leave this review is because the server acted as if we were not even there. Had to keep reminding her for everything. When she went to the bartender she made a comment loudly about us being needy and it was clear they were mocking us. This is very unprofessional and should not be tolerated This place is operated by kids just having fun at the customers expense. Don't waste your money here unless you want to be treated like your last priority. Worse customer service I have ever seen read more

Remains my goto place for the good beer and pizza selection. When combined this place is a standout. What would make this place better is if management could do something about the noise level. Also, make the beer club better by upgrading to: -Make it nationwide -Allow for more than one rotation to 100 a la Flying Saucer -More pint nights read more

Terrible. It took forever to get our food. It wasn't crowded. There was plenty of employees. Ordered food was okay but not worth the prices. Got a take out order which we found out after arriving home it was burnt and dried up mess. $41 waste. read more

Mellow Mushroom Hickory - Meatball hoagie $7 - Pizza Near Me - Hickory, North Carolina

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Love the pizza!!!! Moved here from CA and they love to innovate with topping combos there. From Blondies in SF to Base Camp in Tahoe, I love Mellow Mushroom the most. read more

This place is pretty rad. I come a few times a month and I'm always in love with the food. The tortilla soup is to die for, though I may just be biased. However, it is on a weekly rotation and I miss it every time; that's my only complaint. The beer options are pretty great, one of the only spots I go to check out local beers. I love it, great atmosphere too! read more

The worse restaurant I have been at in Hickory so far. The bartender poured two wrong drinks for me and was very loud. She seemed like she was more interested in hanging out with the people across the bar. The food was fine until we discovered half the pizza crust was burned. It took an hour to get our food so we did not ask for another one. We will not be going back to this restaurant. The psychedelic decor was the best part of the experience. read more

Fresh and tasty pizza , salad and pretzels . Short staffed but they were able to manage fine:

Had a very enjoyable lunch with family at the Hickory Mellow Mushroom. We had Parmesan pretzels with beer cheese, Greek salad and a half Maui Wowie/half Mighty Meaty pizza. The food was delicious, but our service was perfect. Our server, Aloha, anticipated our needs and took care of us. Keep it up, Mellow! read more

Mellow Mushroom Hickory - Mellow Mushroom hostess stand - Pizza Near Me - Hickory, North Carolina

I happen to be in Hickory for a funeral from Charlotte we stopped for lunch before the service. I love mellow mushroom their house calzone is what I always get. This time I ordered the pretzel bites comes with beer cheese an marinara. They were good an glad I ordered them it took over 30 mins for our food an they were not busy!! My dad ordered a simple turkey sandwich n of course I had the house calzone. My dad was getting very irritated we needed to be with our family by now ughh It was not the waiters fault . Our food came finally I had a few bites an we had to go. My calzone was disappointing , normally the dough rises an its huge not this time. My calzone was Flat the dough didnt rise. Thank goodness if you checked in on Yelp the pretzel bites were free. The waiter told us being the food took to long they took 5 off our bill. This Mellow Mushroom needs some help. If I had not eaten at one before I wouldnt go to another one. Calzones are normally huge n food comes quickly. read more

Mellow Mushroom Hickory - Calzone flat, the dough didnt rise - Pizza Near Me - Hickory, North Carolina

Great pizza, wings and cheese bread!! Love the restaurant atmosphere. Great waitstaff. Only complaint I have is that the cinnamon/honey pretzels haven't been brought back. I'm updating this, and giving a 5 star! The owner reached out and responded to my review. Thank you so much!! And today my family enjoyed our favorite pretzels that we have been missing! Customer service A+. Our waitress tonight wasn't real sure of what we wanted because she was newer and they weren't on the menu. She found out and delivered!! I wish I could remember her name.... Thank you Leslie! read more

Worst Mellow Mushroom I've ever been to as far as to go order. They said my pickup would be ready at 6:13pm so I got here and went inside to get it at 6:15pm and they said they would bring it out to me and it took them 25mins. Foods great though. read more

DO NOT USE THE ONLINE ORDERING AND WOULD RECOMMEND TIPPING ONLY AFTER YOU RECEIVE YOUR ORDER. Ordered online for curbside pickup and was given a pickup time of 6:39. It is now 7:23 and I am still waiting. Have been told twice in the last 30" that it would be "in the next 10"" minutes". Manager aware since 6:50. Call in and get a real pickup time or better yet, go somewhere else. Just got the pizza. It's now 7:28. The person who delivered the pizza says the delay was because the name on the order was the name on credit card. Their ordering system asks you to put a name in which I did as Brad. You'd think that's what would be on the order! We have had several experiences of slow service in the past but nothing like this. I'm done with Mellow Mushroom in Hickory. read more

The worst experience at this location today. Over an hour for a veggie pizza, the owner brings it out and we ask what the delay was. She copped and attitude rather than trying to make it right. Then we get the pizza and its burnt. So we got 50% off the pizza for the delay and attitude. Oh, and 3 beers on tap that I tried to order, were all out. I won't be back anytime soon! read more

We visited this location this afternoon. There was a minor issue with our pizza. The management addressed it immediately and the owner came to apologize for the issue. It has been quite some time since attention like this has been given at a restaurant. We have experienced "COVID" as an excuse for poor customer service. This act of ownership and responsibility was a breath of fresh air and was greatly appreciated. Mistakes happen and we can be very patient during these times. We were very pleased that this staff did not treat the error as a sign of the times. Rather, they took care and attention to make sure we were satisfied. read more

Stopped in here on my way to Asheville NC. Awesome lunch specials. Had a lil' spinach salad with a slice of cheese pizza and unsweetened iced tea. Everything was so fresh and yummy! They have lots of beer on tap (over 40!) and a full liquor bar but saving my thirst for the breweries in Asheville but next time for sure! read more

Mellow Mushroom Hickory - My husband with the 'shroom at the door. - Pizza Near Me - Hickory, North Carolina

Pizza was great service was bad. But I guess one day we will try it again and hope for better serve read more

The food was good, but at lunch time on a Friday the music was so loud it was hard to hear yourself think. I sent my beer back but they had explained that they just cleared the lines in the keg. The service was average, had to ask for silverware and napkins but that seems to be the norm from these other reviews. Not bad, would try again. read more

I ordered a Holy shiitake mushroom pizza without onions. Whoever took the order thought I wanted it without mushrooms. A mushroom pizza with no mushrooms. Seriously, they gave me a freaking cheese pizza. This is the second time our order has been messed up. Listening skills could be improved upon. read more

Arrived on Saturday 10 NOV for lunch hungry, thirsty, and excited after running a 30K trail race and thinking of pizza and beer. Left hungry, thirsty and sad - my order was wrong, there was no beer on tap because the CO2 was broke (the bottle selection was terrible), and my wait for an incorrect order (got a small after ordering a large) was well over an hour. It also took over 10 minutes just to have someone wait on us. Was told they were making the large for me, and I would be given the small for free - great idea - but when it was time to go, turns out that was wrong and no pizza was being made. I didn't want to wait another hour for a pizza. Not even any comp for the mess up. Sorry - Will never return here. read more

They're just ok. Part of the charm there was the music. Now most of the time it's turned off or barely audib

Pretty disappointed in this location. I made sure to tell the server several times that I'm allergic to dairy, made sure to order a vegan option and part of it was covered with small pieces of cheese. I unfortunately did not realize until it was too late. read more

So far a disappointment. Seated outside for lunch with one other table and it took 15 minutes to see a server, while one waited another table and another bussed around us. Assuming it will take a long time to enjoy food and drink here. Better be top notch for us to return. read more

Stay home do not come here we have waited now over 1 hour and still no food! Not sure they even know what they are doing! This place needs a real manager! read more

I added an extra star because the Pizza was Hot and it was good. I sat at the bar for a late lunch . The restaurant was empty and there were only 5 people including myself sitting at the large 30 plus barstools bar .The bar tender was so busy with her own story that she provided no assistance on my beer selection .. as a matter of fact , she didn't even know the local Brewery that brewed the beer I asked about . She paid no attention to when I needed anything I had to wait for a take out box and then she preceded to call me honey as she laid the check down . She continually chatted w a lady at the end of the bar and was completely negligent to me and the other two men at the bar . I sat for two hours had a pizza and two beers for lunch and there were 16 six packs of beer that had obviously been sitting on top of the coolers for quite some time when I got there .. they had a slight glimpse of wilted chill on every bottle . They sat until they were warm as she did not restock or seem to do anything but talk while I was there . She served food to three people at the bar .. myself Included . And preceded to tell them she was on painkillers and then she began limping around behind the bar . As I was paying my bill she told the lady ... at the end of the bar .. I guess I can put these back ... referring to the previously chilled .. now warm beer "back into the cooler .Not sure why The Mellow Mushroom In Hickory has such a lack of attention to the service they r providing ! I won't be back soon . Ps... I am from the South .. being called "Honey " is sometimes a term of endearment ... however I'm quite sure this was not her intent . I would not recommend visiting this mellow mushroom while this particular bartender is working and then it leaves to door open to wonder if the Hickory Location as a whole has a lack of attention to detail . read more

We understand that they are short staffed...but we waited 45 minutes after being told 30 and then were told it would be another 20-30 minutes. We were a party of 3. Just know that until they are able to hire more people, you'll be waiting quite a while. We ended up leaving. read more

I don't normally review...but logged in because our experience tonight deserves to be shared. Be warned. Likely the worst dining experience of my life. Party of 13 took over an hour to receive food after ordering. Pizzas. Salads. 1 burger. 1 calzone. Over an hour. Food was mediocre at best. Burger was inedible. Manager walked out and offered a halfhearted apology, but after waiting an hour for bad food it was an empty gesture. Save your money. Far better options close by. read more

I expected better or I should have eaten here for lunch. Dinner crowd on a Friday night wasn't that crowded but the service was sloooowwww! The salad was great (nice and fresh and not a dead leaf in the bowl) but the pizza was mediocre when it finally showed up. read more

This is average food set in Scooby Doo land. But a great beer menu! The speciality pizza menu is good size but toppings are not as good as they look. Maybe not as fresh, maybe not as much seasoning, but I hoped for better. We had a large party on a Wednesday. Starting with garlic butter pretzels, pass on these. They are dry and made from pizza dough, the sauce needs help. Two people got calzones, the chicken was better than steak, and both were as large as a dinner plate! This maybe best place to look for food. The funky Q chicken was interesting, but not anything to go out of way for. Option two was building own with red sauce was limited by the sauce. A more little flavor would be nice and very much needed. The cheese was decent but even with extra cheese, the cost wasn't worth it. The service started well but quickly faded. Beverages came quick but second round was another story. Place is horrible to get out of, too close freeway with no light. It was bad at 4pm, goosd luck later on! read more

It took approximately one hour to get our food and then it wasn't exactly what we ordered. The pizza came without the olives and mushrooms we ordered. The crust was not crispy, but was wimpy. The Internet did not work. A 2 rating is fair. read more

A lot of people are lowering their reviews of this place based on staffing issues that cannot be helped. With the staff friendly and doing their very best, I do not feel that bad reviews are warranted or fair right now. The food is amazing and their crowd control and wait time only shows that they are not sacrificing quality for those willing to be patient. Don't go if you are going to be rude to the people working hard to make and serve good food. read more

I really like the Mellow Mushroom. Each Mellow Mushroom experience is a bit different than the next as all of their restaurants are unique. I've had the Holy Shittake pizza here a couple of times now and it has been good every time. I have never tried the sandwhixhes here but I have heard great things about them. They also serve local craft beers. read more

Love the pizza. I've tried different toppings and even a regular cheese pizza, and they have always been hot, tasty, and fresh. The wings are absolutely delicious. I've tried the salad, and well, it's your typical salad. I love the eclectic and bright decor. Service is just soooooo slow and choppy, which is why I only gave this restaurant three stars. read more

Terrible experience, extreme lack of service and hospitality. Very disappointing! We arrive at approximately 1220pm on Sunday July 8th, to a not so busy restaurant. We were told that their was however a 20min wait to be seated outside. This was not a problem, but should have been the precursor to what was to come. Waited 45min and we were finally seated. We all say down, a table of 5, and once again waited another 20min to even be greeted by our waitress, Madi. When she arrived she asked to take our drink order and we decided to help out and place our lunch order as we were already prepared to do so. Order was placed and after yet after 25 min had still not received so much as our drinks. One of us went inside to request our waitress as she had not returned, and left us sitting basically with nothing. She came out with our drinks, and apologized stating she was "dealing with something." Here's the kicker, she also stated she had "just put in your food order"!! After over an hour and a half we just received our drinks and were told our food order was just put in! Combined with the fact that we had only seen our waitress twice now!!! Total lack of service, and hospitality, not to mention a complete waste of our time. Needless to say we picked up, and informed her we were leaving. . . I hope this place is able to get their act together and retrain their staff. Especially this waitress Madi. Very disappointed. One star as zero was not an option. . . read more

Love this Mellow! Really, I love any mellow mushroom! Our server was so sweet! We were taking so much that it took a while for us to decide our orders. She never was impatient and I even told her it was someone at our tables birthday, and at the end of the meal, she brought some ice cream and spoons for all of us. I totally recommend their pizzas (ANY) and I haven't even dabbled in any other entree. My favorite one is the Holy Shitake pizza, yum! read more

The service and food was great. My pizza was delicious and better than what I expected. The salad was fresh. The atmosphere was nice. I went there on a Sunday a little after they opened. It must be a great place to go after church because as I was leaving it was getting a bit crowded. If I'm in Hickory again I will be sure to eat there again. read more

Food was great and server I think Krystol (pretty blonde girl at lunchtime) was spot on and fantastic. Eaten at several MM locations and this was one of the better ones. read more

Mellow Mushroom is a favorite of mine any city I go to. This one in Hickory has always been good for me. I've been several times, and am not disappointed. At times the service can be slow, but the wait staff are always friendly. I do appreciate the open kitchen and open floor plan. The beer selection is always nice, to include a number of local brews that are always my first go-tos for trying something new. The pizza is always amazing. Definitely a top recommendation for pizza and beer in Hickory! read more

Mellow Mushroom Hickory - Pretty good crowd for a Friday night! - Pizza Near Me - Hickory, North Carolina

We always enjoy the pizza here. Usually good brews to choose from, too. The adults like it, the kids like it, so it's a win-win for us. I've never tried anything I haven't enjoyed, read more

The food is always consistent. Love the hummus and their location specific cheeseburger pizza. While the food is consistent the service is spotty. Sometimes it's great and sometimes lousy. Tonight's service has been especially good. If you want great food with cool atmosphere, give it a try! read more

Mellow Mushroom Hickory - Cool bar! - Pizza Near Me - Hickory, North Carolina

Love lunch at Mellow! Sat at the bar and was greeted by the very friendly bartender, Seth. I had a Greek salad with grilled chicken and had to ask for an additional plate because the salad was piled so high in the bowl! :) Food and service were great! I'll definitely be back! read more