I've been a patient of Dr. Melanya Garibyan for years and she consistently provides exceptional eye care. She is thorough, knowledgeable, and genuinely caring, taking the time to explain every part of the exam and answer questions -- which I truly appreciate. Her staff is friendly and professional, and the office is welcoming and well-organized. I always leave feeling confident about my vision and eye health. Highly recommend her to anyone looking for a top-notch optometrist! read more

I had a very disappointing experience with this doctor. I originally visited for a simple annual vision exam so I could renew my contact lens prescription. Instead of providing a straightforward exam and prescription, I felt pressured into purchasing specific products and add-on services that I didn't need. After completing the trial period, I returned to request my prescription, but again she refused to add the vision test without mentioning the specific brands that she worked with. Because of this, I ultimately had to pay out of pocket elsewhere. read more

I have been going to Dr. Garibyan for a while now for my eye exams (since 2019), after a friend of mine referred me to her. Dr. Garibyan is honest and very knowledgeable but most of all, caring! She offers a very thorough eye exam and I love that she uses a retinal scanner so that she can go over with me, in detail the overall health of my eye and it's very informative. She makes getting an eye exam very fun and answers any and all questions thoroughly, which I appreciate. She never makes me feel rushed; she will take her time making sure every aspect of the exam is carefully done. I love coming to see Dr. Garibyan for my eye exams, even if I wind up skipping a couple of years in between. Knowledgeable, enthusiastic, and caring. Taking the dread out of eye exams. All aspects that make a great optometrist! read more

Dr. Garibyan has been nothing but lovely. I was a new patient in Dec 2024 in desperate need of a new contact prescription and Dr. Garibyan was excellent in finding a good prescription AND a new brand of contacts that better fit my needs. Fast forward to January, with the recent fires my contact order got delayed and so their office texted me saying they had some backup contacts for me. I went and picked them up that day. THANK YOU Dr. Garibyan and staff! You truly went above and beyond, wishing you and all your loved ones many blessings in 2025. read more

Melanya Garibyan, OD - Contact lenses they gave me for free to hold me over until my order arrives. Thank you!! - Optometrists Near Me - Burbank, California

The Service: Dr. Garibyan did my eye exam thoroughly. She explained the exam results in detail. She is not pushy selling her merchandise. Very happy with her service!! Luis was assisting me on the first part of eye exam. He is very friendly and efficient. He explained each of exam and answered all my questions. While I was waiting for the second part of eye exam, they offer coffee and snacks in the waiting room. Very thoughtful! They also sell eye glasses and sunglasses at the store. The Parking: Street parking (free 2 hours) read more

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Price gouging: Following my standard annual eye exam (no-copay, was a prescription change) I wanted to get a prescription for contact lenses. I last had contacts 25yrs back prior to Lasik. I was told I would require the "Premium" ($100 co-pay) fitting vs. the "Standard" ($40 co-pay) because: - I'm a new patient - I had lazik 25yrs ago (but no scarring). Spoke to 2 other optometry offices and they said are absolutely not logical/legitimate reasons for bumping up to the "Premium" fitting (eyes are healthy otherwise). I cannot go elsewhere because any other office wants to do the base eye exam (and insurance only covers once annually). I called the office twice asking Dr. Garibyan to call me and explain - she did not, but instead took that time to write a letter stating she stands by her assessment - wow, what personable service. read more

Staff and doctors were very friendly and professional. I called them a day before and they were able to get me an appointment the following morning. Doctor was very thorough and explained everything in details. We were in and out in less than 30 minutes and didn't have to wait to be seen. Also more affordable than what my insurance wanted to charge me. read more

Melanya Garibyan, OD - Someone is ready for her eye exam. - Optometrists Near Me - Burbank, California

A pleasant experience, Dr. Garibyan is very good at what she does, very professional she takes time to explain things in detail, her office is clean and sanitized, I got a quick appointment and updated my prescription, please contact her with confidence! I found my new eye doctor, Thank you Dr. Garibyan! read more

I had a special interest in what I wanted for my contacts and glasses. The Dr was both understanding and professional. Responded to my email questions and followed up with thorough explanations both on emails and in person. I highly recommend her! read more

Melanya Garibyan, OD - I was so self conscious about how thick my glasses were and with the special adjustments, the Dr. made it all possible. :) - Optometrists Near Me - Burbank, California

I came in to town and broke my glasses, needed an emergency pair. I came in got an exam some contacts and a pair all in one shot! Thank you, you and your staff are Rockstars! read more

Dr. Garibyan is amazing. I've had her as my eye doctor for years and she's so caring and smart. Her staff is very friendly and helpful. They do their best to have you spend as little as possible and get your money's worth when it comes to what's best for your eyes and vision! read more

Dr.Garibyan has been our family optometrist for 10+ years now and we have been nothing but satisfied by her professionalism and care. She truly is a great doctor and cares for her patients. Oh and have you been to their BEAUTIFULLY RENOVATED practice lately? They carry beautiful frames!! From designer to affordable frames. They pre-appoint patients for annual exams, most practices fail to do so. Also, they have a cool OPTOMAP machine where they check the retina with out having blurry vision. HIGHLY RECOMMENDED! read more

First time I visited this office for eye exam for me and my daughter. The staff was very professional and kind. The doctor,Melanya Garibyan even better. I would say the nicest,the most honest and professional doctor that I ever met. I wish I could bring all eye patients to this office. Thank you so much for everything Doctor Melanya and staff. read more

Great office, and very friendly staff!! Melanya was so helpful and extremely knowledgeable in her field. I am glad I found a good optometrist! read more

Dr. Melanya Garibyan was very thorough and informative. I will definitely recommend her to family and friends!

Worst customer service ever. The receptionist is simply rude and has zero communication skills. Very unprofessional office. Stay away!

Dr. Garibyan and her staff are all kinds of wonderful! I've been going to her for about three years now and have been referring friends and family to her as well. The front desk staff is very helpful and answer all my questions. Dealing with insurance companies is always tricky, but Daisy and Narineh do a great job keeping me informed. The facility is quaint and clean (the machines are up to date). Dr. Garibyan always takes her time to throughly check the health of my eyes and any concerns I may have. For someone like myself who has been wearing glasses since the early 2000's and contacts for over 8 years it's nice to know that this facility is always offering the new advances in eye care. I would highly recommend checking out this facility. read more

Melanya Garibyan is a caring, patient, and very intelligent Doctor. Not only is she very professional, but personable as well. I got my glasses from her and was very satisfied with the visit and will refer everyone I know to her. read more

Quite and clean office.all the staff members are nice and professional.Dr Melanya is thorough professional and soft spoken.Her approach towards explaintion is very detailed which is good for us. Prompt reply about the need and consequences read more

My husband and three kids have been going to Dr. Garibyan for several years. We've always received excellent service from the office staff and the doctor. Anytime we've ordered glasses they always arrive very timely and they even fixed my daughter's glasses when they broke and gave her a new case for free. Nice people doing a great job! read more

I have been going to Dr. Garibyan for many years and she and her staff is amazing. They really do care about all their patients and take the time to make sure all of me needs are meet. Thank you for all they you do and have done! I highly recommend Dr. Garibyan to anyone that is looking for a new great optometrist. read more

I really like Dr. Garibyan. She's polite, explains everything thoroughly and helped me find the lenses I needed. Now when I read, everything is clear and enjoyable again. The office is clean and efficient and the secretaries are helpful as well. I will definitely be going back for my next check up. read more

The staff here is very professional and kind. I am always able to get appointments easily. I have been a patient here for over 4 years and have never had a problem. Dr. Garibyan is very knowledgeable and so kind and her first priority is to do what's best for you. read more

Such a wonderful office, went in on time and was seen on time. Dr. Garibyan you and your staff are amazing thank you for curing my eye

Dr. Melanya Garibyan is a very kind, understanding and caring doctor. She has been our family optometrist for nine years. A sincere thank you to her and all of her staff. I would definitely recommend her to anyone. A special thank you to Daphnie for her amazing service to our family. read more

After four months the frame arrived and the glasses were replaced. This business should strive to update the customer and provide better estimation of wait time when item is backordered so that the customer can make an informed decision. read more

I have been coming here since she came to this location, and I'm always happy with the personal service and smiles I receive. I love the new machine that takes pictures of your eyes so you don't have to get them dilated. So much better!! It's always a good experience with Dr. Garibyan. read more

I'm very happy with Dr. Garibyan. She is very caring , very nice doctor. I took my son for eye check up.I would recommend everyone to get their eyes check up with her. read more

The most safe, kind, and caring eye doctor! I love this place and so do my kids! They are fast and officiant! Very clean and well put together! read more

Dr. G. is very informative, she keeps up on the latest trends. My husband and I have been seeing her for years. Don't be surprised if she answers your question by drawing an example on her marker board too, love that about her. She is kind and truly caring. I must add that Daphne, who does preliminary eye tests, helps with choosing and preparing glasses, plus reviews best insurance options, is a joy. We consider them both to be not only professional, but also friends at this point. read more

I have been going to Dr. Garibyan's office for a number of years, and I have been very pleased with everything during all of this time. She and her staff have consistently provided me with great service and care, and I'd confidently recommend her to all. read more

Dr. Garibyan and her office staff are wonderful! Always so pleasant and great to chat with. I don't particularly look forward to annual check-ups (eye doc, dentist, etc.), but they make the experience great. Highly recommend them! read more

I stopped by this OD about a month ago to get my new glasses adjusted and hopefully find a new OD since I am new to the area. I had saved up to buy a nice pair of designer frames but they were delivered after I moved to Burbank so I was unable to get them adjusted by the OD where I purchased them (East Bay Eye Specialists in Oakland, CA - best eye care I have EVER had). While the ladies working here were very friendly, I was very dissatisfied with the services I received. The lady who adjusted my glasses took me to the back of the store where I sat on a small stool in a hallway cluttered with boxes while she bent over in front of me to inspect how my glasses fit my face. Every other time I have had glasses adjusted, the doctor has sat directly across from me at eye level to insure the glasses line up on my face correctly. I believe this is the reason that I am currently so dissatisfied with the fit of my glasses. She completely warped my one side of my frames to where they have a large kink around the earpiece, but I don't know why she did this because the notch created by the bends does not even lay on or fold around my ear the way you would expect it to. I also realized that these glasses are now giving me headaches (bad fit) so I have switched back to my old glasses while I find another OD to visit. I don't like to leave bad reviews, but I was very dissatisfied with the services I received here and will not be back. read more

Dr. Garibyan has been my family optomoterist for years. She is very knowledgeable in all things eye related. She and her staff are extremely professional and accommodating. They are very good about discussing details with you and making you are aware of your coverage, copays, etc. She is also very good with children. I have taken my kids in on numerous occasions and have been very satisfied with the care they received. She is also very nice and takes the time to actually discuss any concerns you may have rather than hurrying you out like most doctors these days do. I would definitely highly recommend! read more

When I made my appointment I was not told that I would have 3 choices to dilate my eyes. 1) $39 method, 2) eye drop method which is free with my insurance if done the day of the exam but will leave me with blurry vision and unable to return to work , or 3) eye drop method on a different day of the exam which would also be $39. Or, I could chose not to have my eyes dilated at all. None of these options work for me and they could not assure me, before starting my exam with the Dr, that they'd waive the fee if I came back another time so I walked out and didn't let them begin the exam. I should have been told about this policy at the time I made my apt or at the very least when I confirmed my apt. I will not be returning to this Dr. They lost my business and my husband's business due to this. read more

Dr Garibyan was very professional. She educated me on what's going on and also took her time explaining everything she did on my exam. She is very knowledgeable. Staff is very nice and professional as well. read more

BEWARE is the first word that comes to my mind after my experience with this optometrist!! Do not go by the outer sweetness or concern displayed for you. Be VERY AWARE of how she explains to you her costs and of the seemingly unobvious ploys that might be employed to extract more from your pocket that is necessary, right or fair. To me, Dr. Melanya Garibyan represents much of why health has literally become an 'industry' and things seems so increasingly doomed for patients in America. Doing this review has always been at the back of my mind; I am glad I could finally sit down to it today. I took an appointment Dec, 2014 to get my eyes tested due to a medical condition, clearly stating so. Dilation is a routine part of eye checkups. However, after part eye checkup, Melanya Garibyan gave me an option that she could continue with the dilation right then, or I could come back another day, if it was more convenient. Since dilation requires some more time & I was scheduled to take a trip out of town the next day & with lots to do, I gladly took up the option of coming back AFTER CONFIRMING that it was just a continuation and I would NOT be billed again. She even stated that the $45 co pay I'd been charged was a one time charge & was good for entire 1 year, as per my insurance. I came back on the scheduled day in Jan, 2015, again after RE CONFIRMING the previous day on phone that I was not liable to pay anything else. However, to my utter disbelief, right before the dilation was to begin, I was told that a co pay of $30 was needed since dilation is a specialized process & this & that! Post a brief, seemingly useless effort at clarification I made, I helplessly decided to go ahead, pay & finish off the entire process; instead of again starting from scratch elsewhere. However, post the checkup, I insisted the doctor explain me the charges in detail. She told me that the co pay of $30 is what was required for eye testing in case of a specific medical condition, as per my insurance; whereas $45 is for a regular eye checkup. I asked her why then, had I also been charged the $45 on my last visit!! She had absolutely no convincing answers and seemed very evasive & discomforted throughout. At one point, she actually found nothing else to defend herself with except saying that they have to cover up the huge costs they incur when studying medicine!!! Wow! As a patient at her mercy, I was clearly aghast and told her that if money was her overriding concern, she was perhaps in the wrong profession! All of this happened in her small sitting area, in front of her staff & a few other waiting patients. She finally said that I could talk to my insurance & she would talk to hers to see what could be done about the charges. I disputed the payment with my insurance, & not because it was some huge sum, but because of the deliberate misleading & ill intentions & exploitation of a patient as well as of the insurance! Dr. Garibyan ended up later refunding me back $15 back out of those $45 she charged on my 1st visit, which is further proof that she indeed did wrongly charge me the first co pay, despite being always aware of the purpose of my eye checkup. That also clearly means that she should have refunded me back the entire $45 & still owes me $30, which she till now has refused to refund. Dr. Melanya Garibyan also tries to upsell eyecare products to you, to earn more from you; that, of course seems a lesser fault in the face of the actual unethical practice I never expected. The only decent thing here was the polite, helpful behavior of her 2 office girls. Unfortunately, they cant change everything else. Needless to say, I am never again using her services. Many doctors can have the clinical skill, knowledge, experience- choose the one who will also never compromise in the honesty & dignity you deserve as patient. I can not even begin to trust a doctor who treats me as just another wallet. Enough said. Needless, to say I shall never be using her services again & have already researched another optometrist around, who seems to rank higher on everything that matters to me. read more

This review has been a very long time coming. CROOKS. please people - BEWARE. Right off the bat - the receptionists are rude, defensive, and flakey. They make promises like they are going to call you in a certain amount of time and then forget about it completely. I got several eye exams there and every single time I asked for my prescription. They had so many different excuses. They didn't have prescription paper, they didn't have time, I need to come back later. When I did come back later, they ended up having another excuse and told me I should get ANOTHER pair of glasses. When I moved to Seattle, I went to a new eye doctor who said perhaps she could get the prescription from them because it is ILLEGAL not to give a patient his/her prescription, and even she could not, as the prescription apparently expired a year ago. So I literally never got my prescription from them. If you want quality, honest, hard working service, DO NOT GO HERE. read more

I went to Dr. Garibyan for the first time and will not be back! My appointment was at 10 AM and I didn't see the doctor until 10:50! Especially for how small the office is, I do not understand why I had to wait so long. Once I was brought into the doctor, she excused herself and I sat there for another 10 minutes while she helped a man that had come in 10 minutes ago. She left the door open and I could hear her helping him while I sat there an hour after my appointment was supposed to start. When she finally came in I told her how rude it was to see him when I had been waiting 40 minutes longer! She seemed embarrassed by the fact that I knew what she did and just ignored me without an apology. The exam itself wasn't even thorough! As I was leaving and checking out I bought contacts and the rude receptionist took a cell phone call in the middle of helping me!!! I waited for her to get off of the phone to ask her for my receipt. She rolled her eyes and hand wrote the amount on a carbon copy with no details. They are completely unprofessional and I will never go back there. read more