As some of the previous reviews, I think MegMade is experiencing growing pains. I initially came upon them via Instagram and was excited to see the style and design that they refinished pieces with. After taking a look at their site I discovered they offered refinishing services. After exchanging emails and determining the cost to have bar cart refinished, over $500, for the particular type of stain I wanted and adding a shelf. I dropped in and discussed what I wanted done, picked out a stain color/style to match an existing piece they had on the showroom floor and left confident they knew what they were doing and the money would be worth it. I was told that once the team looked it over they would let me know if the shelf could be added, not a big deal if it couldn't. Fast forward several weeks, no follow-up. I sent an email trying to confirm if the shelf was going to be added but no one responded. Then, on the day it was supposed to be completed I decided I'd call to confirm I could pick it up. Calling, it was as if they had no idea about the piece. After being on hold, they said it would be done a few days later...that's fine, but certainly started to raise a red flag. Stopping in they brought out the cart, and something was off. I realized the color was incorrect and no shelf was added (which I paid extra for). Meg happened to be in the showroom so I mentioned this, assuming as a business owner she would want to understand any issue that might have popped up with a customer's project. She came across very disinterested but offered to have it refinished, quickly blaming the mistake on a former employee. As a business, I would not put fault on someone else as the excuse and take ownership. We confirmed the correct direction, agreed to not add the shelf, and that it would be expedited. Totally fine, just as long as it was refinished like I had asked. After leaving I thought perhaps it was just a fluke. Fast forward a few more weeks, with no response on progress...I called and left a voicemail. When I didn't receive a call back a few days later I called and left a stern vm stating that if I didn't receive an update I just wanted a refund. They promptly called me and left a voicemail that it would be done the next day. I stopped in to pick-up during the week and they said it was on the truck for delivery...they offered to deliver on Saturday (today) at 11am at no charge. Great, after being late by 3 hours I finally got the cart. Let's just say I am not impressed. At first glance it looks very nice. But if you look closer you can see where there is sloppy craftsmanship. Paint drips, the shelf they added, which I probably would not have agreed as the shape doesn't match the style of the piece, oh and has a chip in it. Also, there are random white paint marks on the legs and wheels. IF I were to visit/buy from them, it would likely only be pieces in their showroom and not have them finish of existing pieces. I definitely don't think what I spent on the piece is worth it. Some advice, transparency and communication is key. A simple update, confirmation would have been somewhat helpful. read more

I love MegMade! I recently purchased a dresser from them and I am so happy with it! There's a somewhat awkward, narrow nook in my room, and I was having the hardest time finding something to fit it. I wanted to add a dresser to store some of my clothes, but I couldn't find anything that would work. I decided to try MegMade based on a friend's referral & I'm so glad I did! They were so helpful & I felt like they really listened to what I was saying. One of the girls named Shelby took me to look through some of their unfinished pieces. After looking through a couple rows, we passed a hutch, and she suggested customizing the top part of it to work as my dresser. What!! Never in a million years would I have thought to do that, but it worked out perfectly. She also helped me a lot with picking out a color, as I don't have the best eye for that. I couldn't be happier with how it all turned out. I need to purchase a side table as well, and I fully plan on it being from MegMade! read more

I ordered a piece from MegMade a few years ago and over the years noticed paint chipping in strange places/where the item was not touched. I LOVED the piece and it bothered me. I reached out to inquire and MM quickly had the piece shipped from NYC back to Chicago to address the issue. They said the paint should not have chipped and there may have been an issue when it was originally treated. Without charging they fixed the issue and when the item was shipped back to NYC, the delivery company damaged the product. Again, MM said to return it to them (back to Chicago......)without charge and again fixed damage that was not their doing. Finally the piece was sent back (for the final time) to NYC and it is truly gorgeous. The best customer service this 40 year old Mom has ever encountered. Thank you MM for standing by your product and being there (and then some....) for your customers. read more

We just bought 5 beautiful pieces of vintage furniture (3 dressers, a small bookcase and a credenza) from MegMade and had a great experience all around. We went to the warehouse on a Saturday and worked with Meg to pick out pieces that would fit in 3 kids' bedrooms and an office; selected colors and they were delivered in 2 weeks time just how we envisioned them. Meg was so helpful and patient as we picked out furniture with 4 small children in tow and she and her team were easy to work with as we selected colors for each one. Even the delivery guys were great -- I tried to tip them and they wouldn't accept it; they said that MegMade is a great company to work for and they are well taken care of (this goes a long way in my book). I would highly recommend MegMade to anyone looking for unique pieces that you can customize to fit in your home. You will not be disappointed! read more

I have three gorgeous pieces from MegMade, and they're the pieces in my home that I'm the most excited about! I love the fact these furniture pieces are not made from big box companies overseas. Instead, they've curated and sourced quality wood pieces that can easily turn into family heirlooms. I ended up customizing my pieces with the help of Meg's fabulous Shelby. And I love the fact that I didn't go with a nursery-specific furniture piece because that genre is so short-lived. I ended up with a tall-boy dresser and used that as our interim changing table in our son's room, and now it's a handsome piece that we can enjoy forever. I HIGHLY recommend purchasing your furniture from MegMade- it'll be a beautiful one-of-a-kind piece that you'll love years to come! read more

What a pleasure it is to do business with this Chicago furniture company. MegMade saves quality furniture that you can buy as is, or they can freshen it up, or you can create something special with new paint, hardware, and custom carpentry. The location is fantastic. The existing goods are downstairs to check out. The potential magic is upstairs. The customer service is fantastic because their communication is so thorough. Tell them what you want in detail and they will do everything to make it happen. I worked with Shelby who is excellent. Her knowledge and advice enhanced my visit from a look-see to some purchases. The delivery guys are wonderful. The next time you need new furniture, please visit MegMade and give some Cinderella pieces a new life. read more

Megmade was recommended to me by a friend and I went there looking for a dresser/changing table for a nursery. Meg was there and walked me through the showroom and adjacent warehouse pointing out different finished and unfinished options. All of which were beautiful options of vintage furniture. I was so happy I chose to check out the store and Meg was so nice and helpful. I brought my husband back the next day and we bought a piece which We both love! Megmade offers white glove delivery and the two men who delivered the dresser could not have been nicer and made a tough move seem easy! I can't say enough about Megmade. You know you're buying quality furniture that will last forever and everyone from Meg to the men who deliver the furniture are great! read more

MegMade does an outstanding job refinishing those unique pieces they find. More than a year trying to find the perfect piece online, at antique markets, refurbishes, etc, MegMade's quick and friendly response answering my questions had me committing to check out their store the very next day. They were super about holding the piece so I could take a look, no pressure. Walked into the store and my eyes went everywhere. Highly recommend checking out their website. But do go to their store; it's well worth the trip. Twenty-something daughter loved their pieces, too. Even my dad who hates "old painted" furniture was quite impressed with the quality of this refinished piece. The quality and style of their inventory appeals to everyone! read more

I absolutely love my piece form Megmade and had a wonderful experience! I went into Megmade on a mission to find a Tallboy for my bedroom. After looking around the store and not finding something that fit exactly what I wanted, their wonderful salesperson, Amanda, brought me to the warehouse. There, I was able to see all of the original furniture to choose the right piece, pick my paint color and finishing for the team to complete. Once it was finished up (within 5 days!) they delivered it to my apartment. The delivery men, Robert and his coworker, were very nice and talked through the piece with me. I highly recommend Megmade and actually have already told my friends and family to go in. Thanks again! read more

Absolutely fantastic experience! Associate in the retail store was extremely helpful and got in touch with Meg as soon as we had specific questions. We were brought to the warehouse where there was so many more pieces to choose from that were not completed yet (this meant they could be customized). We stayed in the warehouse for about an hour and a half and we're treated so well and professionally the entire time! Delivery was about 36 hours afterwards and the delivery man was not only on time, but very well mannered, polite, and more importantly, careful with the furniture. Great people, great service, great product, can't beat MegMade! read more

I had a horrible experience at Megmade! I dropped off a accent chair to be sanded/stained and the chair was returned to me with the original paint still in the corners, on the seat, and edges. Instead of suggesting that I repaint the chair rather than stain because the sanding was not taking it down to the actual grain and a light color stain would not cover the old paint they returned the chair to me and stated it passed quality control by Meg. I paid $400+ and they would not return my money. I would not suggest doing business with them. The right thing to do would've been to refund my money so I could take it elsewhere to be painted. read more

Meg is my absolute go-to Chicago furniture warehouse. I LOOK for reasons to go see her and her selection. I have one of their first pieces and have purchased several since my first dresser a few years ago. The furniture has character, tells a story, and is one of a kind. if you want what everyone else has, go spend a ton of money in a popular retailer. If you want custom, original, special, and affordable, go see Meg. I'm overwhelmed with their business growth while keeping the mission in tact -- they LOVE what they do and they do it well. You will be pleased when you work with Meg! read more

Talk about an awesome experience! I moved recently and sadly my ikea dresser just wasn't up to making the trip. Not only was everyone at MegMade super sweet to work with but they also got my dresser custom painted and delivered to me in 2 days so I wouldn't be living out of boxes! I love the way my piece turned out and Meg was great with helping me decide on colors. Anybody needing a new piece or looking to have on refinished should absolutely go see MegMade! read more

We have 6 MegMade pieces in our house and ABSOLUTELY love every one of them. These pieces get constant compliments - especially the perfect buffet in our dining room. Meg was so nice and incredibly helpful with choosing colors and styles for our home and we highly recommend them and definitely will be back for more (currently purchased a buffet, console, kitchen table, dresser, kids desk and armoire from them) - so glad we got our furniture at MegMade! read more

Love the creativity of MegMade. They have pieces that you can't find anywhere else. Quality is always on point as well. Best of all they seemed to run a business based on integrity. They showed me how they pick their furniture and I even got to see the operations side of things and I was blown away. I like to know who I am buying from and they were more than patient in answering all my questions. Truly a GEM in the Chicago area. read more

I am surprised to see 1 Star reviews about this company. One visit to their beautiful showroom on Elston and the quality, creativity and design blew me away! Staff are so friendly, knowledgeable and down to earth it makes the entire process a delight! I would choose Megmade over and over again! I have a piece from Megmade from a good while back and it is still my favorite piece in my house - solid, durable, exceptional quality! read more

MegMade is your one stop shop for unique and custom home furnishings. MegMade has perfected the art of restoring one-of-a-kind treasures with top notch craftsmanship. No other painted or restored furniture vendor can compare. MegMade will help you A-Z in creating the look you want. Not to mention, Meg and her team are a joy to work with! Almost every room in our home has a beauty from MegMade. You won't be disappointed!! read more

I'm just blown away by the service and excellence of MegMade! It's so refreshing to walk into a store and actually meet the owners! I have never had this happen anywhere else. Meg, Joe, and the staff give phenomenal customer service and I promise they will help you find the piece that your looking for! Their vision is inspiring, their prices are amazing, and their location is great! Five stars all the way! read more

I absolutely love this place! The staff is always so friendly and helpful! The merchandise is amazing and is delivered in a timely manner. I would definitely recommend you check them *Update* I'm not sure why this was removed the first time I posted but was in again this weekend. Lauren and Shelby were both great in helping me look through fabrics for my upcoming window treatments! read more