After getting back to real civilization that is the city of Annapolis, Maryland, the first stop I…read moremade was here at this CVS. I'm thankful that CVS is a nationwide drug store chain with many locations across the USA. With that said, I arrived here on a Sunday morning in late January 2023 from Harrington, Delaware. I needed to purchase things that would help me recover from an incident that left me with lower back pain. CVS usually has a lot of the everyday stuff most people need on a daily basis, usually food and other household items that are essential for daily life. My experience here at this CVS location in Annapolis, Maryland probably took no more than 10 minutes, as my friend and I looked for what I needed and checked out to do other things in the city. The store itself reminds me of the ones we have back home in Honolulu. I guess they arrange the store a certain way, so any CVS location looks all the same, no matter where you are. For the most part though, the ambiance felt like a grocery store type of vibe but not really. As weird as it sounds and the pain from my low back at the time, it was nice and enjoyable to be here trying to find the quick solution to my medical maladies. The service here was good and friendly, while being typical and professional at the same time. Just want the pain to over! The overall experience here at this particular CVS Drug store was good and casual. The store itself was arranged in a way that you could find what you were looking for within 10-15 minutes without help, which is what my friend and I did that January 2023 day. This CVS is pretty cool And located in the center of town, where the state capitol building is nearby. They have quite the assortment of things you'd normally find at the neighborhood drug store, which CVS tries to be everyday. I am familiar with the CVS name since they have locations in Honolulu, HI. During my experience here in Annapolis, Maryland, the purchase of pain management products were at the top of my shopping list of the day. I also purchased a drink and offered my friend one too, since she was driving me around. CVS carries both name brand and generics, when it comes to pharmaceuticals, as well as food products and other everyday items, so that there's some disparity and the customer has some bit of choice as far as what to buy and what the prices are. I didn't think that the store itself had central air conditioning but then again, I was there in late January - winter time but balmy. It was a good visit under interesting circumstances. While I preferred to have come here for other things, it is what it is. Pain management is a real thing for many people and for me, I'm glad that CVS was there to meet my needs. This CVS location is centralized at 123 Main Street in Annapolis, Maryland. It's on the main drag of the city and near the state capitol and the US Naval Academy. They accept major credit cards, as well as cash. There is mostly street parking here and luckily for me and my friend, we secured a spot directly in front of the store on a brisk Sunday morning before 9am. It was pretty cool. If Annapolis has a local bus system, you can use that to get around the city and get here if you need things. From out of town? Use Amtrak or greyhound for a cheaper alternative. If not, Uber and Lyft works too. CVS is a well established brand and you can be sure that they will have what you need everyday! 4.0 stars for the overall experience. 4.0 stars for the service and 5.0 stars for being open before 9am on a Sunday morning in January. Support local! B

Worst CVS I've ever been to. Customer service was awful self checkout machine was not working and…read morethe staff had no idea what she was doing.

Truly competent and professional pharmacy. The staff are proactive and refreshingly friendly…read more Thankfully this is not your big box chain pharmacy. Prices are very competitive. Been a very happy and satisfied customer for 50 years. Will be a customer for life. Drew Smith

They are always so responsive. Most times,our script is ready 20 minutes after the doctor sends…read moreit. They are always busy and super friendly.

I have enjoyed really great service here. There has never been a delay in processing my…read moreprescriptions or any excessive wait time when I got to the drugstore. CVS had been giving me many headaches, so I was glad to find a place that fills my need fast and without a hitch, each and every time. Prices for the over the counter items you see along the wall are a big high, so I would recommend those more for immediate needs than as a regular source.

worst customer my mother went in one day and there is two young Hispanic ladies being very rude to…read moreher saying that she wasn't sure of what medication she was looking for, and we're having side conversations and now this is the second time that this is occurring to my mother, and I feel like it's very rude because instead of helping her out, they're criticizing her just not a great environment at all two young ladies always criticizing and having side conversations to themselves

We have had nothing but amazing experiences here and have been using this pharmacy for over 4…read moreyears. We previously had been working with big name pharmacies when we had a major issue and left us wanting better service and a personalized experience. This is exactly what we got at Arnold Professional Pharmacy. They are able to compound which has been especially helpful with young children. If there's ever something we need to talk through with the pharmacist, they are thoughtful, responsive, and helpful. To me, they have been a great extension of our healthcare team for our family. I would highly recommend that you consider supporting a local business and come here to receive exceptional service. Neil and Allison are wonderful team members that we have enjoyed working with!

This has been my pharmacy for over a decade. As a transgender woman, I'm sure you can appreciate…read morethat navigating healthcare in the United States can be difficult and I need to put my health in the hands of people with empathy and understanding versus closed minded people who are living in the past. I have never felt any kind of pressure or discomfort here as a customer. The service here is top notch: the staff knows everyone by first name, they're incredibly courteous and conscientious, and if they can't fill a prescription for you they will work diligently to find a pharmacy close by who can. They also understand that insurance can be tricky and the cost of maintaining health in America presents its own challenges, so while they can't dictate the cost of medications, they try to make it as easy and as painfree as humanly possible to get what you need. They also have a solid selection of other things you might need in a pinch and are super knowledgeable about the pros and cons between different brands / products. Not to mention they also have little things like a section dedicated to the community featuring books from local authors. I respect that a lot. When people talk about the benefits of choosing smaller local businesses over bigger companies, I immediately think of places like this little pharmacy. My experience here is that they really care about their backyard and those of us who live here.

I love this store. I go out of my way to shop there when I can, instead of CVS, which is right up…read morethe street from me. The aisles are clearly marked, the center aisle is wide, I can find what I need, and there is always a cheerful, real, live, person who is ready to check me out at the register. Walgreens is a superior chain in many ways and I'm glad this store is in the neighborhood.

I must agree the pharmacy techs here are in need of training. I went for my Covid vaccination and…read moreAmanda told me that I needed to have my vaccination card. I told her this was not accurate and she just kept repeating the same line until I spoke with the District Manager and was told this was not the policy at all. I would hate to believe I received disparate treatment but,.who knows?

My mother's prescription promise date was March 8 but when I went to pick it up, there was a hold…read moreon it and they gave us 3 "emergency" pills. On the 11, I went to pick up the rest, they were "still working on it". I'm not stupid, they didn't start it until I arrived. It is blood pressure medication - life or death. Prescriptions should be filled in the order they arrive and should NEVER take 3 days!

Placed a photo order online, called to make sure it was ready and when I came to pick it up it was…read morescratched and ruined. I have now been standing here for an HOUR waiting for it to be reprinted. Save yourself the hassle. Avoid this location and Walgreens in general. Hiring standards are on the floor. Bottom of the barrel.

Was nearby and stopped in this CVS! I found what I was looking for and proceeded to checkout. Two…read moreemployees were at the register. One was on the phone and one directed folks to use the self checkout. I don't understand why not help the customers who didn't want to use the self checkout. Oh well! I got my two items and was out of there!

This is, with rare exception, one of the worst pharmacies I have ever been to. The overwhelming…read moremajority of the staff are rude, dismissive and profoundly unprofessional. I hold them accountable for their utter disregard toward the customers. But I also blame a management that hires such pathetic personnel, and allows them to stay and perpetuate an environment of disrespect and ineffectual service.

This is the pharmacy of yesteryear, where pharmacists ground different compounds to make a drug…read moreespecially for you. Great service, great products. Exceptionally knowledgeable!

Great little local drug store. They offer services that the chain stores don't, I highly recommend…read morethem. They're super friendly, helpful and compassionate. They saved the day for my family and our sick cat. I will be forever grateful for the services they provide. They were able to compound her medications into tuna favored liquid that we could squirt in her mouth or the better tasting stuff she just licked up or ate in her food. Our kitty was diagnosed with Lymphoma, the vet prescribed steroids to make her time left comfortable and suggested we get it compounded here. It was more expensive than pills were but I would pay twice what I did to not have to pill her everyday. The medication they compounded added weeks to her terminal diagnosis, and gave her a quality of life that would of been impossible without the medication. If we had not gotten the liquid we would of had to put her to sleep weeks before we did. If you have a pet that takes pills I highly recommend asking your vet if it can be compounded here, it is so worth it for you and your pet, especially if you have a cat. They will explain how to store it and administer it. The medication even came with the little syringe. I wish it was closer to my home so I could use it for my monthly prescriptions.

Omg the wait is always long. They break for lunch at 1;30 to 2 pm. The time I can pick up my meds…read more They are slow to service the drive thru window. Not a good Experiance.

I'm the first? I wonder how. I think this cvs is good and a place I will come back to for more…read more Needed few things and ended up buying more than I needed (tend to do that whenever I'm the CVS). Pricing is good and service was great (I came here early Friday morning and it was just me and one more customer in the whole store). So if you want the staff's full attention, try the morning hours.