The food is really inconsistent and the service is very up and down and most of the time you get your food and it's cold or they miss an item and sometimes they just do care to even try to be nice for a couple of seconds read more

Fries were old and chewy. Burgers were dry and overcooked. Didn't get the free apple pie from my app in the order and the nuggets sauces were missing. Inattentive workers who wouldn't answer any questions. And they weren't even busy. read more

I got there at 8:55am for my 9am interview anfter sitting there for an hour waiting for the manager. I left at 9:50am after the hiring manager said she would be there after 15 more minutes. read more

Surprisingly very nice folks. For the one time a year I go to McDonald's the hot honey chicken sandwich was actually exceptional and spurred me to actually write a review read more

I haven't had a Big Mac in years! I was craving it and decided to go to McDonalds to get one. It was so delicious and better than I even remembered. I like this location because it's always clean and quick. The fries are usually hot and crispy! read more

McDonald's - a hamburger with sesame seeds on it - Fast Food Near Me - Syracuse, New York

Went to this place twice in the past week, I got done around 9:30 pm and went here after work drove up, and the women quickly told me she couldn't take my order. When I questioned it, she just repeated herself, " i told her that they are open till 11, so I was ordering. She took my order but was extremely rude the whole time. I refused to give me my receipt. This morning I went and I tried getting a breakfast burrito and a coffee was told that they didn't have either of those so I asked if I had to wait and was told they didn't have them at all. This happened before as well, not to mention it was 8 in the morning. My friend goes there a lot and says they don't ever have anything, and I stopped going there because just to get a drink, you're in the line for 20 + minutes. read more

gave us extra barbecue sauce but our frozen drink wasn't frozen and they didn't give us a straw.

I ordered from door dash. When my dasher arrived at 1:30am they were told to wait over an hour. He told them he would wait. They then in turn canceled my simple order of a big mac meal. Why have your doordash option on if you can't handle it? I've worked at McDonalds and know they are given 90 seconds to push an order out. Over an hour sounds like no one showed up to work, or the supervisor on is in inadequately running a shift. Either way corporate needs to take a look at this store. read more

It is currently almost 2 in the morning and my sports team was just turned away by this McDonald's, meaning the employee literally closed their drive through window in our faces when we are clearly desperate for some food. We have been traveling for almost 7 hours and we are very hungry. The disrespect and sheer lack of empathy for us not only as customers, but as human beings who are asking for help when we are in need is disgusting and needs to be addressed to the employees that are currently working. There is no other restaurant open at this time and we are very hungry and beyond disappointed by this McDonald's. This restaurant is the only thing open for miles, they are open 24 hours and turned away an entire bus of very hungry people. I will never forget this horrible experience. I would give zero stars if I could. Do better and have some empathy for people in need. read more

This place is disgusting, full of inconsiderate workers. They are shoving using mobile down everyone's throats but when we do use it you STILL MANAGE TO FUCK AN ORDER UP!! I placed a order and was missing my sauce the first time (mind you I added it on in the app) and adjusted my burger *no pickle, *extra onion.... I get nothing on my burger but ketchup...and I pull around to get this fixed the lady at the window of course being rude brings my burger with dirty gloves to get onion put on.. I've worked in food service that is unacceptable you make a new burger for someone smh.. just throw the other one out & mark is as waste. This place is a joke. read more

I have done a little bit of traveling, and this is by far the nastiest, filthiest McDonald's, check that restaurant, and I have ever been in in the world! I will not step foot in this place again. That's all I have to say about that. read more

We ordered DoorDash twice and it was garbage both times we got it. For example, soggy chicken nuggs soggy and thin fries watery Mc flurry's, missing burger, zero Apple pies in the first order even though we ordered 2. Reordered it and we only ended up getting one pie after 45 minutes when it was down the road. Time would not have been an issue if orders came correctly. No regards for peoples orders. read more

The worst drive through I've ever been too. I literally saw the drive thru attendant hit a blunt while passing someone their order. The drive through is always a good 30 minutes. Consistently messes up order. Its a bunch of kids of with ZERO education running a franchise. Im surprised they can even unlock the front door to unlock the store. Go down the road that McDonald's is prime. read more

There's always a level of poor attitude in this place no matter when you go or how polite you are. They're always angry about something. I ordered two shamrock Mcflurries and this is what I got. The woman handing them to me looked at them like she was handing me cups full of dog crap. Thanks a heap guys. Management needs to do an overhaul in this place. read more

McDonald's - "Shamrock oreo McFlurry" ???? - Fast Food Near Me - Syracuse, New York

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Quite frankly may be the worst McDonalds that I have been to, repeatedly. This place is a horrible spot to go to. Firstly, you drive up to the drive thru after waiting for a half hour to be greeted rudely with mumbling you can hardly understand. Then, proceeding ordering your food, you get greeted by a homeless person as you wait for another half hour until you even reach the window, in which the worker does not even know which order you have remotely. After receiving your food you then realize after reading the receipt that they got your order completely wrong, missing food as well as not even putting what you said on the order. At this point, you've waited so long you might as well take whatever they give you even though there is food missing and your order is incorrect. Worst McDonald's ever and do not recommend at all. read more

It's literally always something with this location I live local to this specific one and unfortunately go way too often. From rude employees to slow service and ignored phone calls (currently calling for the second time and the phone is just running) Today my kid sister went and got food for everyone and the ONLY thing I asked for was a damn M&M McFlurry. She got everything and got back to the house and realized they forgot to give her my McFlurry. She checked her receipt and sure enough she paid for it. (Yes granted she should have made sure before pulling off that she had it) she went back and they gave her the one they had already made for me prior. They gave her a VISIBLY MELTED MCFLURRY. I literally have a cup of M&M soup. Like come on. I've worked in fast food and that's just unacceptable. Employees demand 16-17 dollars an hour just to give horrible service and not even do their jobs correctly. read more

Awful. Workers are so rude every time we go. At least be in the food industry if you're gonna be friendly. They always mess up orders too. And the ice cream machine is always "broken." read more

The drive thru workers are deaf can't understand the word plain these guys suck waste of time and money

Took 3 laps around this McDonald's to try to get my kids order correct, she likes her cheeseburgers plain. Unfortunately, each time the order was completely incorrect. Line takes extremely long. The most frustrating part was that I was accused of lying. Oh and did I mention the girl handing me my food WASNT WEARING A MASK!! like omg!! read more

We just wrote a letter to the corporation itself about this place because it is that bad! We HOPE they call us! Nasty, disgusting, filth,...just horrendous!!! Lazy employee's, and a useless manager! Threw out my entire meal, even my coffee. We wondered if it's that bad where you sit and have to eat, what was it like in the kitchen?! Don't want to know now!!! Wish we had taken photo's because the Board of Health would have shut them down and should if someone doesn't take action! read more

Delivery drivers need to stay away from this restaurant after 10:00 p.m.. This is my 2nd time to this restaurant and they are not willing to accommodate delivery drivers as we have to go through the ridiculously long line at this restaurant drive thru to pick up our orders. At times when I have been there 4 to 5 other delivery drivers would leave which is a loss of our money because the restaurant will not give us the orders unless we go through drive-thru which is worse between a 1/2 an hour to a 40 minute wait. Shame on McDonald's for putting delivery drivers through this as we only make money when we deliver so I wonder what happens when we don't deliver the food. it sits there and angry customers want to know where their food is at. we lose money as delivery drivers and the restaurant loses money because the orders are not being picked up. This needs to be Addressed as us delivery drivers are delivering to customers of McDonald's also not just the people in the dining Room or in drive-thru. I personally will not patronize this restaurant again. read more

Worst experience ever. Come all the way to Syracuse for an appointment with 2 kids both under 5. Sat at the drive thru for 15 min before they even asked what I wanted. mind you the other lane was going right along. Then took him about 10 min to get my order straight. I then pay get my kids food and tell me to pull forward where I sat for 25 min before I had to get out and go in with both kids I'm the rain‍ read more

Check out the frys for my kids meal. This place is like a blast from the past and everyone aged with it. Slow and inconsistent service. Once I waited ten minutes for a cheeseburger... read more

McDonald's - Kids meal frys - Fast Food Near Me - Syracuse, New York

We actually had a great experience here. Even though our drive thru order was incorrect, once I went inside to get it corrected the staff was really helpful. A lady saw I needed help & asked what was wrong, then found the manager to help me. The manager handled the situation very professionally & didn't give me any attitude or problems. They may not look cheerful or smiling 24/7 but they're very respectful & helpful. We appreciate the help! read more

Very rude when we asked for extra sauce even though we already ordered it, so when we ask for it this woman rudely comes from the back and asks us to pay for them. They made the prices up on the spot! $.77 to $.27 to $.25 lol. Told her we have to problem paying for sauce, but was still very rude yelling and saying we are asking for sauce. Shut up and take the money, or keep your mouth shut if you're going to make up prices and be rude. read more

If I could , I would've gave them 0 stars. Very unprofessional and dirty. I even found hair in my food and talked to the manager and she said there was nothing wrong with it ! I was so disgusted, threw away food and walked out. The employees are just always rude and impatient. Never coming back to this location ! read more

McDonald's - a woman eating a hot dog - Fast Food Near Me - Syracuse, New York

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I am an Uber Eats driver and i arrived at this location to pick up an order at 12:20am and i was informed by the employee at the drive threw that Uber "wasnt working" i had someone call and ask when it would be up again the manager stated the app wouldnt be available until the next day. My question is if the app doesnt work why still take orders from Uber Eats? Its a huge inconvience for me because this location is in my "Surge" area and every other Mcdonalds in the city accepts orders this late except this location? Seems to be a little odd... Maybe someone should do a little investigating to see what the issue is here... read more

Went through the drive through and waited 3 minutes with nobody to answer. Went inside to order there, the staff was so disorganized that they didnt even notice that there was me and one other customer waiting to order. Will never order from this McDonalds location, even since i couldnt for the first time. read more

This McDonald's is the worst I've been to and the food is good. This is the cashier brother who sucks. I wanted to buy it on the machine without bothering him. But that coupon machine doesn't work. Then I went directly to the cashier to buy it. Who knows that the little brother was making fun of me and said that you did n't buy the machine over there, and told his colleague. Is it because I am Asian or do you not want to serve us Asians read more

Employees were not wearing masks during the peak of the COVID-19 pandemic. I felt unsafe. Apparently they " did not have receipts" which I find silly considering I can see the machine. Not good. Do not recommend. 1/5 star. The one star is because my food was hot, probably because I'm the only customer they've had in a while and i can see why. read more

i-i'm driven by finding that mcnugget sauce. i want that mulan mcnugget sauce morty. i want my mcnugget dipping sauce szechuan sauce morty! read more

McDonald's - I want that mulan mcnugget sauce morty - Fast Food Near Me - Syracuse, New York

This is the shittiest of shitty McDonald's sorry for my language but absolutely the worst customer service ever. I have no idea how those people still have their jobs. I've worked in food service for a little under a decade and have never treated customers like they did. I'm not even gonna write my bad experience because there's been so many and I'll be speaking to a manger tomorrow anyway. Point being you'd probably be better off starving than going here read more

Worst McD's ever. Took forever to get order, no real appreciation for our patience, just plain poor service in every way. Of course, we had to ask for straws, ask for dipping sauce etc.. All things that should have been in the bag... But these are the fools who think they deserve $15/hr. It was even the MANAGER who eventually gave us the order, and she could give a crap about her job, my food, anything. Ghetto McDonalds. read more

Ghetto. They ring you up for a bigger things than you order, run out of stuff and serve really slowly. They don't include the croutons with the salad that every other Donald's does, a server once saying it's because no one wants them. If that's true rather than them being lazy or cutting corners on food cost, I suspect it's because the clientele around here has a lower than average number of teeth and can't manage the crunch. At night, half the people sitting in the dining room are employees on break or stopping in and the language of the highly personal conversations shouted throughout the place becomes shockingly foul as the evening deepens. Hashbrowns taste like they're fried in oil re-used since it was stored in the amphorae of the ancients. read more

This McDonald's is so unprofessional!!! I have had many negative events happen . For example getting home and finding items missing from my order. To then dealing with attitudes when I check to make sure everything is in the bags. Sodas being halfway full. To be argued with over not having the correct amount of sauces needed. This last situation was unbelievable. Upon getting to the speaker at the drive through we were told "Time is money". My husband said wow You must have had a long day. He repeated "time is money". We then told our order and the worker acted like he couldn't hear us two times after we repeated the order. I pulled off and went to another McDonald's. I live less than 5 mins away from this location but I'm not going back. How can they let these people disrespect their customers like this? They really should investigate their employees. It's a shame! read more

Absolutely crappy. I had a coupon for a free buttermilk chicken sandwich and I then ordered an additional sandwich. I only got one. When I went to complain, the manager was a complete f*cking b*tch and wouldn't give me my second sandwich, when I asked for my money back she refused, wtf? Then I demanded my coupon back she wouldn't give it back. When I asked for my receipt back stage idiot cashier threw it at me!!! Are you f*cking kidding me? read more

I was here two days ago I've worked here at this location years ago, they're very rude to customers at times, the later it gets the older the food is that they serve you, they won't cook new food cause of "costs", they don't change their cooking oil until it's very very dark and old very slow service and when you do receive your order most of the time it's not right I've been here recently where I observed employees smoking marijuana outside late at night the Jamaican managers on the night shift there are obnoxious these people will bring this restaurant down!! read more

It's McDonalds. Nothing else to say really. They are usually pretty fast but usually super busy

love the food. never have had a bad experience with this location. the service is great and the staff is friendly.....but I have to get this off my chest - have you seen the sammy new PC? that nigga ben? MAAAAAAAAAD sus read more