They sold us a Happy Meal with the Hello Kitty Godzilla toy, clearly stating that the Hello Kitty Godzilla toy was included. When we arrived to pick up our order, they gave us a children's book instead! When we asked about it, they simply said, "We don't have it," with a FU attitude and didn't care at all.
Then why would your app ordering system allow customers to order the meal with the specific toy series in the first place? This is a terrible setup, and the poor customer service when the issue occurred made the entire experience even worse than it needed to be.
This is also the ONLY McD in the area that doesn't list their phone number, one wonders why? Don't really care about customer service clearly.
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