Do NOT listen to the health geeks. Make sure McDonald's is apart of your daily diet, and you'll look like the poster you have hanging up. Food was freaking fantastic yo. Service was fast yo. Lastly, Ambiance was amazing, yo. read more

I wish there was a zero star option since this place sucks my order took more than 30 minutes. I just ordered happy meals too wtf. Also there were so many people waiting for their order and losing their shit because they waited for so long. I finally get my order and it comes out with no bag when it's a to go order. Also you get zero straws and napkins for your order unless you ask but they roll their eyes at you when you ask. I'm happy to pay for the bag but don't give me attitude for wanting a bag. The ladies who work here seem to be on a power trip because they hate their jobs. Won't be back here again unless I'm desperate and starving for food. read more

I ordered two Big Breakfast® meals through DoorDash and was really surprised to find no Hotcakes included. For years, the Big Breakfast has always come with Hotcakes -- that's how it's advertised and how it's always been served. I even received syrup as a condiment, which tells me they expected Hotcakes to be part of the order. It was disappointing to receive a smaller meal than what I paid for, especially as a delivery customer who can't check the bag before it's handed off. If McDonald's has changed the combo or if the order was packed incorrectly, it should be communicated clearly. Just a heads-up to other customers: the Big Breakfast you receive may not match what you've always known it to include. read more

I like going back to McDonald's ..flashbacks Ronald mcd Burrito and McDonald's sugary coffee Pretty good ..new items ..no happy meal read more

I love how much sense the McDonald's franchise makes right?, you put together a McMuffin tg it's 6/7 dollars but here we scroll a bit more and there's a breakfast plate that is now 9/10 dollars and it's literally just an egg and sausage Mac muffin disassemble, what I'm saying is there are allegations of human dna in yall food, yall got the nerve to have these kinda prices still, I shouldn't look at a single sandwich and be like damn I gotta pay 7/8 dollars for that alone? Then look at a breakfast plate that "looks" bigger, and be like o wow this looks better cuz it's more, when it literally the same thing you was bouta buy just not all tg in one sandwich I personally will not be considering McDonald's to no one but family with kids lol read more

The best McDonald's in town. The best food quality, safer to eat there and most modern. One of the newest McDonald's in San Francisco. Located near Union Square, attracts a lot of tourists. Can get very crowded at times. Good customer service. They have plenty of places to sit down and eat. This is not a to-go only McDonald's. read more

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I used Doordash because although the food is average at best they are amazingly fast. I ordered both the McChicken and Cheeseburger with special requests and they were delivered exactly as I requested. I rarely have missing items or incorrectly prepared items from any mcdonalds in the city. read more

McDonald's - Delivered quickly - Fast Food Near Me - San Francisco, California

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I lost the love of my life in aisle D. Take me back to those good ol' nights. The nights of wonder, nights of joy. Nights of happiness, nights of my go-to. Food was mid. Service was mid. Ambiance took my heart, dug a hole, spat in it, sealed it up with barbed wire, and stomped until it could no more. read more

I ordered my usual meal when there was only about four other customers in the establishment. The food looked like someone had shot a load onto my Big Mac. Usually I would not mind but I just wasn't in the mood today. They refused to make me a new one, so I wasted $8 on a cumshot burger. I will not be returning to this location. read more

Stopped by Tuesday night at 9:30, tried to add a filet-o-fish to my order, and the cashier looked at me like I just slapped her mom and set her house on fire. The seats were so dirty, I thought I was about to catch an STD just sitting down. And, the manager's customer service was so bad, I felt like I was talking to a wall--except the wall probably would've given me better answer read more

Super slow never made our order and made us ask again because they threw away our order and rather make other peoples Food read more

I ordered big bfast. Add extra egg, sausage and 2 slices of crisp bacon. Arrived on time but ,,,I don't have syrup for my hotcakes. Do I also need to add that? And the worst,, the bacon. They cut 1 slice of bacon. To make it two. Crack me out loud. So non-sense management/decision. So stupid. read more

The price of large fries here are 20% higher than most other McDonald's. And they charge $0.25 for the take out bag. 0.25 is very little but this is just ridiculous. I have never seen any other McDonald's do the same thing. read more

The people who work here were not prioritizing their customers. Poor service! Worst! This is the 4th time this has happened to me. I am sad for my UberEats driver. He was very patient and these workers at this McDonald's were so inconsiderate read more

On my day off, my wife and I usually take a brief stroll at Union Square and have light lunch at McDo at Sutter. I usually have McChicken sandwich while wifey takes McFish, our comfort food. read more

I ordered breakfast at 10:20 on my phone, the lazy staff gave my breakfast away by the time i got there at 10:30, nobody there also understood English! read more

Terrible ambiance, slow and inefficient service, homeless and panhandlers inside and outside the restaurant ask for money. I like the coffee, but not worth the grubby experience and very slow service at times. Their opening time varies, not always open at 6am per their posted hours. Wasting time going to a closed restaurant is a bit of a pet peeve. I was only slightly amused to call them and have them claimed they were open when there was a line at the (locked) front door read more

Not sure why this location refuses to include a straw when a soda is ordered. I order delivery from here often and always include a straw in my order and NEVER get one. read more

it was ok ig. the food was delicious! the service didn't hit my expectations though. I'd say the ambiance was good but I did see a bunch of tiny bugs in the bathroom. read more

this is the most god awful restaurant I've ever been to I mean the absolute worst first I walk in and I see a crack head getting yelled at for pissing on the floor then I go to or my food and no joke see the manager with no shirt scratching his hairy chest then walks up to me and ask what can I get for you and I say I want a big Mack with a sprite he said yea we might be able to do that just gimme a sec then he left and came back and said yea we can do that then I paid and while I waited I went to the bathroom to see a dude dressed up in a clown costume jerking off while eating a quarter pounder then he hissed and barked at me then yelled at me to get out he was in the middle of goonathon and I walked out and they said my food was ready and they handed me a sprite and an empty bag I drank the sprite and I passed out I think it was drugged but other than that great experience 5 stars. read more

McD fries are still the goat of cheap fast food. They now allow for no salt option on the app.

One thing about McDonald's is that you can expect the taste to be similar in all McDonald's. Service is efficient here. It's near Union Square so it's always busy. You can order from the self service kiosks and then head to the pick up line, or you can order with someone at the counter. I can see that the workers here try to keep everything as clean as can be, but with such a busy store, it's hard to keep up. I don't see much of an ambiance except they try to look "corporate" with lots of use of grey and neutral colors which is kind of boring for a fast food place. read more

McDonald's - Filet O Fish (no cheese) - Fast Food Near Me - San Francisco, California

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The elder Asian woman who works here is a bit rude which was a big turn off Usually homeless people outside and right by the door. Walking in smells musky but they do have a few monitors to order from as well as the register , which seems to not be in use as often as the Monitors I don't know if there was a bathroom read more

I ordered Mc chicken spicy and pery pery with fries they got my order wrong and mom called the company but they didnt reply anymore. i am gonna sue this resturant read more

Very good and delicious food like mc flurry and Big Mac and fries and chicken nuggy High tech place so they had the computer services Was in the hood tho read more

McDonald's - 10 Piece McNuggets and ramen + gaming setup tour - Fast Food Near Me - San Francisco, California

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Everything that can possibly go wrong when picking up an order, will go wrong if you order at this location. You are warned. Terrible experience. read more

The chicken nuggets were delicious so were the French fries and the Big Mac. Also it is fast with or without the drive thru

Place smelled like urine, and cashier made me bag my food myself (and handed me the wrong food items).

Since they gave this McDonald's on Dalancy St & Essex St. a small make over it has failed in my book. They took down all the LED screen TV menu's off the walls so if you want to know the any prices of the food items you would have to go to the self service screens. Also as far as customer service, it Stinks! On Wednesday 7/23/2025 I waited to see if someone would take my order, after waiting for about 8-10 minutes no one neither looked my way or asked me if I needed help. That was after I voiced if someone could take my order. So I went to the self service screens placed & paid for my order. After waiting for about 23 minutes for my order which only consisted two plain only cheese double chesse burgers. They prepared my order wrong. They sent out one plain cheeseburger and one double hamburger. I asked for a refund and left upset. Will NOT be going to McDonald's anymore. When up the Block and bought Burger King and was there a total of 2 minutes. read more

First McDonald's I visited that charges a bag fee. No place to sit inside here. Messed up our order. read more

McDonald's - .25 cents for a bag - Fast Food Near Me - San Francisco, California

They fix your car great, McDonald's Car Repairs is one of the best car repair business 100% Recommend, look at the before after. read more

McDonald's - Car Repair - Fast Food Near Me - San Francisco, California

This place shitty asf despise that other employee said that it worked and the other employee from reg said it didn't work. Her attitude was not welcoming. These fries taste like it's leftover fries. read more

We ordered via UberEats. We ordered a Big Mac with 1 patty. Instead we received a Big Mac with 3 buns and no meat. We called McDonald's asking for a refund and the employee laughed in our face and pretended he couldn't speak English. He would refuse to give the phone to the manager. Terrible employees. read more

McDonald's - Fast Food Near Me - San Francisco, California

I have picked up orders here several times , and have always had a pleasant experience. 1st when I have come to this location (normally the evening) there has always been a member of their staff to welcome customers , and to make sure no one enters without a mask. They have several kiosks , and clearly marked signs , and video boards so you know when your order is ready , and where to pick it up. Orders are very well packed in strong sturdy bags with handles , btw do not freak over the bag fee that's not on McDonalds rather the Insane SF Elected Officials who had it mandated by law. Parking before 6pm can be a bit insane , but it's not as horrible later in the evening if your just running in to pickup an order. Have found the orders correct , staff pleasant , and efficient. read more

Cashier was super rude. She messed up my deal and charged me extra on top of me not being able to gain any points for mcdonalds, on top that her english not being very good read more

the food was good and the service is was like 2 minutes to get my food ambiance not that good read more

McDonald's - Fast Food Near Me - San Francisco, California

Today, I ordered an extra caramel iced coffee, but instead of caramel syrup, they added caramel drizzle. I pointed out the mistake and asked for the correct version, but the elderly blonde woman insisted there was no error and that I needed to pay extra for caramel, saying all this with an attitude. This has happened to me multiple times at this McDonald's, and whenever I have an issue, this woman is the one causing problems. She consistently behaves unprofessionally, whereas other employees are always willing to help. I believe she shouldn't be working here if she can't communicate properly and provide service to customers. read more

Amazing service but A LOT of homeless people going in and out yelling at random people trying to eat. If you are sensitive to smell I don't recommend coming here, but the food is terrific! Especially the fries as I'm a fry person. read more

customers can no longer fill their own drinks, they locked everything inside. in addition, the service is very slow.. theres only one cashier. the mobile order, theres no one in there, you have to wait for someone to show up which can take 5-8min read more

I had McDonald's breakfast with Homemade jam and it was so deliciousness 100g strawberry blended 140g sugar 30g freeze dried strawberries 1g Citric acid read more