Super convenient location for where we're staying. Even though there were a lot of customers, the wait wasn't too long at all. The employees kept a positive attitude the whole time, which I really appreciated, especially with such a big crowd. The fries were so good perfectly crispy and fresh. The only sad part was we didn't get a curly fry mixed into our regular fries this time (if you know, you know), but it wasn't a big deal. Random side note that has nothing to do with the food someone's wife had the same shoes as me, and I overheard the husband say mine were "messed up." Sir... mind your business Overall, solid stop. read more

Ordered online pick up, was really fast and friendly. I could tell my order was packed thoughtfully and they included sauce and napkins. I would go back read more

I been coming to this location for years! Usually everyone that works there is so mean and up tight! They Dnt care about customer service! Just to get your order and leave! The only reason I been coming back for all the years is because of George! This guy is amazing! He will tell you the specials they have and recommend things and is so nice and professional! He makes me feel like I'm at home! I Dnt know why he is working there when he needs to be working at a high class restaurant also the New hire Joy she's sooooooooo nice and I love her!! I work in the hotel business and I tell all my customers to ask for George or Joy! Out of the 10 years I been going there they have been the only 2 that has been nice and helpful and professional! Other than them the others have been mean especially the manager she is so mean and up tight! I only go if George or Joy is working and will tell everyone not to go there unless they are working! I've own my own bar and worked in the industry for 25 years! And George Is really a dime in a dozen! Yall need to make him manager! He's what I would hire in a second if I still had my Bar! I been watching this guy for years and he is what I would define "CustomerService at its best" Geary Job George! read more

Great improvements on this location (400 Geary St), it's now air-conditioned, with music and clean. Lots of choices on sandwiches. I tried their Mess meal, it's really good esp for the price! I'll come back again. read more

This was the best, freshest jack order in my life no lie. Definitely recommend! Soooooo good

Everything, the food is great and the customer service is okay although I've seen better ‍‍. But otherwise I think it's great, I do wish it stayed open all night long but, I understand because of the neighborhood ‍‍‍‍‍‍ "CRAZY ASS PEOPLE" read more

Alex is funny and awesome. The food is good when you're drunk and hungry because honestly, it's just fast food but when you're inebriated, it's good enough lol read more

Location is near Union Square. It's pretty busy most of the time especially at night. I don't normally go in. I order through Postmates or DoorDash. Faves: - two tacos (you need to ask for taco sauce) - Homestyle Ranch Chicken Club: chicken so moist and crispy! The bacon is crispy too. This is really good. - Curly Fries: Not too crispy and not too soggy. It's perfectly seasoned! Sometimes you just have the craving for Jack in the Box and it never disappoints. I know I'm not the only one! read more

Jack in the Box - Homestyle Ranch Chicken Club - Fast Food Near Me - San Francisco, California

The service was excellent! George exceeded our expectations and went above and beyond to ensure we got our order! I've never experienced such excellent service at a fast food establishment- great job, Jack-in-the box!! read more

Very rude employees and the weirdo in the front the asian man made me so uncomfortable i guess they hire just about anyone these days. You won't see me going back. They also need to start double checking what's in the bag cause this is the second time these people forgot my tacos. DO NOT GO HERE not worth the money. read more

The bathroom is a good option when I was at the music venue. Then I got 2 tacos and churros and it was cheap. Nice snack and easy. Near Union Square Geary. read more

I enjoyed their service and the food was done just the way I like it. I would return and recommend family and friends.

Comfortable place and delicious food, a place I would recommend to friends. And also good service, fast order.

Very good and fast service happy and satisfied with this i try again because it is very good

What can I say, I'm from Wisconsin, we don't have Jack in the Box, so any chance I can get to have it, you bet I'm going to get it! If you are looking for a fine dining experience... you are looking at the wrong place... it's Jack in the Box. Its a fast food restaurant, However.... Both times I visited during my stay, The food I ordered was hot, the order was correct, and the staff was friendly. I did eat in the dinning room for breakfast one of the two times I visited, I can say the dining area could use a cleaning and a refresh. But in today's climate of take out, doordash, and staffing shortages, I'm not about to fault them for a couple dirty tables at the peak breakfast hour on a weekend. read more

Nourriture acceptable bon service et anbiance agreable Lendroit est calme et magnifique . Laqualitede la nuorriture est bonne et les ouvriers c3 read more

Ordered this out of nostalgia bc no more Jacks where I live. Was ok and relatively cheap. Burger was decent, onion rings better than BK, but tacos were super greasy! read more

Horrible service. Ordered for than $50 worth of food for my family of 4. Didn't get any sauces so I asked my daughter to get some sauces and they want to charge my 12 year old daughter Wtf? Really? I asked for manager and they said no manager in duty. Smh. read more

Many spaisy levels Good chiken and lots of shake options frays are the Best and good dresings read more

I ordered a Jr. cheeseburger and it was the worst I ever had. It was a bun, 1 hamburger patty with cheese and that was it. It was horrible. I'll never go to that Jack in Box again. read more

Service was fast & efficient! Workers are super nice making sure I was okay when there was a somewhat rowdy homeless man. They greeted the customers very friendly as well. And it's great that they're open even though they have renovations happening. Very impressive people service!!! read more

I visited here for the first time right around the first of the year 2024. My wife wanted a milkshake and I said, "We live about 2 blocks away from Jack-in-the-Box. Do ya wanna walk with me"? I must have talked the whole way about what kind of burger I was going to get with my milkshake. My wife just wanted a milkshake, but I'm fat hahaha. The girl that took our Togo order and cashed us out was really helpful when I asked what kind of burger would go with the strawberry milkshake and she suggested the tiny tacos. TINY TACOS? Well, I'm glad I took her suggestion because they were freaking AWESOME! I just got the regular and not the loaded; also per the employee's suggestion. It's been about 21 days and when my wife comes home from work I'm going to ask her if I can go get some more of those fantastic, fast food, tiny tacos BON APPETIT!! read more

Very attentive customer service. Fast. Attention to detail. Best fast food restaurant I've been to.

I went to Jack in the Box in the Union Square district for breakfast. The service was quick and friendly and the restaurant was clean. The breakfast sandwich I ordered was good and tasty. read more

Came here for drunchies after CA Academy of Sciences after dark. We were very grateful that this was 24-hour spot. The line slowly built when we were inside but the wait after ordering took around 15min for 5 people. Not bad at all. It's a bit hard to hear/speak with the plastic barrier and the cashier got our sandwich wrong. It's okay though. This is standard Jack in the Box food so I don't know how else you can judge it besides the fact that it was typical, messily-made fast food. The $6 munchies meal is a great deal. We got the chicken croissant sandwich and mini tacos (which taste literally the same as the regular tacos but much smaller). The cashiers hooked it up with extra ranch and a big drink! The bathroom wasn't super clean but it was above par for a public restroom in SF. read more

Well it's Jack in the Box. My standing order since1995 is: Sourdough jack Ultimate Cheeseburger Four or six tacos And a big box of onion rings or garlic fries from Milan Pizza at Jones and Geary plus a drink from the store nextdoor to Milan. read more

We came here, down on our luck, roaming the streets of San Francisco at 6 in the morning. Luckily, this place opened as a sort of respite, a refuge from the cold, unforgiving streets of SF. We ordered a loaded chimi bang bangs, meat lovers burrito, sausage croissant, and the jr chicken sandwich. All the food was prepared relatively quickly and was hot when we ate it. Each item was accompanied with their own sets of napkins, ketchup, and taco sauces. What a good touch! Skogging out, JDS read more

Great place to get food (especially for fast food) all of the employees were so kind and helpful. The overall interior was almost spotless, besides the dookie in the corner under the soda machine. The consistency of the turd was still quite delightful and filling. read more

I have been here several times and when getting a chance for a 1 hour lunch at my work place in the San Francisco Ca Downtown Area which is nearby to this Jack In The Box... Usually when taking a 1 hour lunch that gives me a lot of time by going to this Jack In The Box location!!! And what I like to order is the Buttery Jack Burger and for me that was my very 1st ever that... I ate this burger and it wasn't that bad at all!!! Other than the burgers, I also like eating the Onion Rings as well and the soda that I enjoy drinking while munching on the Buttery Jack Burger and that would be the Cherry Coke!!! There is just one thing that I have to let you yelpers and non yelpers know about this Jack In The Box if you need to use their restrooms you would have to ask the one of the Jack In The Box employees and you have to buy something at this Jack In The Box otherwise they won't let you use their bathrooms!!! read more

See all

Management is horrible. Only have 2-3 workers on the job, sometimes 1. My curly fries were stale & my bread definitely did not taste like how bread is supposed to taste. read more

This was my first visit to a Jack In The Box location. Overall, it was a quick and reasonably priced option for solid fast food. The portions were good, which made up for two burgers, an order of fries, and a drink being almost $20 (I mean, this is fast food). The service was fine, and the atmosphere was as expected, although a little on the sketchy side. I went with the Classic Buttery Jack, and my significant other opted for the Classic Buttery Jack and regular fries. The food came out hot and fast, and we struggled to find a table that was not occupied or was clean. The fries and burgers were good, well above McDonald's-level quality but still fast food. The sauce on the burgers was interesting - not bad, just unexpected. My significant other enjoyed the sauce more than I did, but I didn't dislike it. I would eat at Jack In The Box again, but would probably choose another of their burgers, maybe something on sourdough. It was an a-okay experience and sufficed for a quick and decent dinner. read more

Jack in the Box - Classic Buttery Jack - Fast Food Near Me - San Francisco, California

If you want some late night delivery, keep this in mind if you choose jack in the box a) you'll get your food quick b) it will be edible, often decent c) it's not going to be what you ordered Their replacements are equitable in a strange sense. 4 chicken strips are equivalent to about 15, nugs and 2 jalapeno poppers, right? And "no ice" can be interpreted to mean, "throw in some ice, it won't be ice for long." Roll the dice, it's an exciting fast food experience. read more

Very bad food and service. I recommend going to McDonald's on sutter SF Market street down town.

Great food. Iffy service. Need new staff to better handle the rush.i waited 30 min for my food

Jack In The Box was the closest fast food joint from my hotel, literally one or two blocks down. I needed a bite to eat because I such a huge tourist earlier in the day. This location picks up some interesting folks. There was this gentleman that was paying and said he printed up the money he was handing the cashier himself. The cashier took the money. The cashier wouldn't allow him to make the purchase and called the police. I order a burger combo, which took forever. JITB advertises that they don't make their burger until you order it. It only took a couple minutes for me to get to my hotel room and that burger was not hot at all. Even if it took me 5-minutes to walk to my hotel and take the elevator up, that burger shouldn't have been the temperature it was. I was not about to go back and cause a scene, or even take my valuable time. I manned up to that pathetic excuse for a burger and called it a night. read more

Jack in the Box - I thought their burgers weren't made until it was ordered. Evidently, the temperature of this burger couldn't prove that. - Fast Food Near Me - San Francisco, California

This Jack in the Box is located in the union square center prices reasonable for burgers of the fast food variety compared to Carls Jr in the tenderloin. They get real busy in the store. Food came up pretty quickly but all orders whether said in dining or not are packed in to go bags. Has free Wi-Fi inside but you will see a health care tax and bag fee on your receipt. Fyi you can bring your own bag and avoid the fee saw a note on the order window that you have to let them know in advance. Seating ok. DoorDash and Uber eats drivers a plenty in here they seem to be frustrated because the orders may take longer than the order time quota is off. read more

I will start by saying that I love this location. Yes, it's a little bit ghetto I. The area, but as long as you mind your business you will be fine. The Filipino person with short hair that takes orders has been here for a long time and they run a tight ship. I see that they keep the back of the store very clean as I watch them make my tacos. I just wanted to give a great review because I was there in person recently and also ordered online. They are extremely professional, they get the order right, and they get it to you in a timely manner. There is some seating but not like prior to Covid because they have closed upstairs off. Give this location a try and you won't be disappointed!!!! read more

I had the double fish very good I snook in some McDonald's fries Tomato does go with fish read more

See all

9/2: I submitted another complaint thru the website on 8/14, including a link to this review. Nothing but the automated response, still no action from Jack B. either. Still not answering the phone. Another 2 deliveries ($80) from BK, and the family doesn't even miss JIB anymore. read more

Parked at the Mason/O'Farrell Parking Garage right next to this location and the Curran Theatre. This location rocks!!! Best place to get some gewd fewd right before an evening show. They let you eat indoors if you show proof of COVID-19 vaccination. Ordered curly fries and they were cooked to perfection read more