Passing through and stopped at 730am on 4/5. I am not sure the young man's name that was working but what great customer service. Friendly and helpful. Food was good for fast food.i could not believe it. I got the breakfast meal with pancakes, eggs and hash brown. Except the OJ, it was watered down. Bathrooms were clean. read more

Awful service even when you order online and don't need to communicate. They half ass your drink and are lazy. Rarely get McDonald's and I know why. I know it's a shitty job but the bare minimum is doing your job correctly. read more

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It is almost pointless to make a review on a fast food restaurant as common as McDonald's, but I must let the world know how happy I feel right after a quick meal there today. I tried the steak and eggs McMuffin for the first time, and I think it was darn good food. The gentleman was quick to take my money and give me good service, and the food was out in no time. It was a nice restaurant, and there were quite a few people enjoying themselves there. read more

Store clean. Not busy. Holiday though. Expo guy did not bring the order to table service. Since we ordered table service. Ice cream not filled up. Getting too expensive not to fill the cup up. Not the best outing. read more

I really much prefer leaving good review but since the price of fast food is crazy I thought I should leave one. I'm tired of old stale cold fries, a dry hamburger & a homeless man standing right in the drive thru once you pick up your food. I am pretty sure I will be done with all fast food places for a longtime. When I pay 11.00 for a meal & it tastes like garbage I always wonder if the employees handing it to you would eat it? Yesterday I bought a cone at the MD's on Olive & it was already melting as she handed it to me, mind you these are now 4.00 & some change. Yep, I'm done! read more

Was in the drive thru this morning around 10:30 and left the line at like 11am. The line was not moving at all. So I called to ask, and they hung up on me. So I called back, they said they were working on an order- so I said can you have them park? They said they had no parking spots and again hung up. The worst customer service. Maybe have someone more professional answer the phones. read more

We had a horrible confrontation with the workers at the McDonald's Motel Drive in Merced. The manager Brianna,and the maintenance trash guy, Brian, that was handling food and trash at the same time. I'm waiting for corporate to call me back. Also None of them had name badges, none of them wore gloves, they were very rude, very short tempered. Arguing with their customers. And then talking to other employees. Calling us bad names. To the employees in front of customers . When asked to speak to The manager she would not even stand and take a complaint. Waves, me away with her hand walked away and wouldn't listen. She does not care about about the customers or that restaurant. Overly Shocked by both of their behavior! Especially hers bec she is Expected to be a professional read more

Just left the drive thru it's 8:42 AM restaurant was slow had no cars ordered the big breakfast with hotcakes and when I left the drive thru to continue my road trip my meal does have hot cakes? Already on the road can't turn back? Ridiculous! Be better. read more

McDonald's - Big breakfast Missing pancakes - Fast Food Near Me - Merced, California

Asked if they do military discount and they said yes and then didnt give it to me. I asked for a McMuffin with bacon and got it with ham. Food was cold and substandard read more

horrible service , supposedly they're 24hrs but we waited to order in the drive through and nothing , nobody answered, we called for someone and still nothing, we pulled up to the window and saw a manager (she had highlights and a bow in her hair and was wearing blue so i assume) , we made eye contact with her and still nothing, not a single word, she kept on about her night as if we weren't even there , we saw a line forming so we went back around to the drive through to see if they'd answer then and still nothing, they kept people waiting without a single word to let us know if they were open or not. mind you we saw at least 4 people working inside and nobody thought to let their guests know if it was closed or not. read more

Went through the drive thru at 10/23/24 The workers had foul language to each other No service at the front what so ever I left the lobby to get service at the drive thru Rude workers as well read more

4 stars for a McDonald's. I was pleasantly surprised. I was traveling through Merced and had a hankering for a Big Mac. The previous few I've had at other locations were terrible. I tried a Big Mac and a sausage egg and cheese McMuffin. Honestly the food wasn't bad the Big Mac was tasty. The only complaint I had was they charged me for a large ice water. No biggie. There's my 3-4 month stop for a Big Mac. read more

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This McDonald's has gotten our order wrong each time Individuals here tend to keep grudges which is unprofessional. read more

The SLOWEST drive thru I have ever been thru in my 45 revolutions around the sun. Still sitting in this drive thru 15 mins now for a 10 piece and quarter pounder. So after 20 mins I recieved my cold chicken nuggets with only 9 In the 10 piece, Cold cheeseburger. I could have cooked steaks faster than this mcdonalds. I hardly eat at McDonald's but will NEVER return to this subpar location. Would give no stars if a option. read more

Rude Hispanic teen male spit in my fries. Despicable disorganized service. They can't look up order numbers. Confused my order with someone else. read more

I literally only ordered a happy meal and they got my order wrong . I am not joking when I say Instead of fries I literally only got the box notifies just a box and then I ordered hamburger with it like the cheeseburger only came with the bun and that I promise when I see the patty I literally pulled out fucking penny that's just fucking embarrassing read more

I don't know what it is about the McDonald's in Merced, 90% of the time the one on child's and the new one on campus parkway make mistakes on my orders. If they were busy I'd give them grace but not the case. This time I didn't order an oatmeal, I tell him and he says ok and simply takes it back, doesn't offer to refund because I was actually charged for it. I take my kids to school and realize they didn't give me my milks or a straw for my drink. So I have to spend 20 minutes of my time to go back for a refund. I don't often complain but it's getting really ridiculous! read more

This McDonald delivers the best service and food anywhere in California. I go to McDs everyday and was very pleased with this McDonald. I want to single out manager Jose C. for his positive attitude and excellent leadership. All of the staff work really hard and I just can't believe how people can trash talk such a clean and well run fast food restaurant. read more

McDonald's - a pancake and a cup of coffee - Fast Food Near Me - Merced, California

Went to drive thru they weren't even busy.Said hi to money taker response was nothing,said thanks again no response.Drove up to pick up overpriced breakfast biscuit,same thing,no hello no thanks no nothing.It was really a big turn off,won't be back. read more

Horrible service long waiting time, ignoring costumer is their main goal , the worst of worst ! Incomplete orders. 0 stars

Quick in and out even though both lanes of the drive thru were long. Just wanted some fries and a soda for the drive home. Score! I got hot and fresh fries. I love when that happens! The guy at the money window and the girl at the pick up window were both fast and friendly. Easy access to get back on the 99. read more

McDonald's - Typical drive thru lines - Fast Food Near Me - Merced, California

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I ordered for curbside pick up. Waited 10 min only to receive the wrong items checked when I got home and called to get my right order went back and got this. RAW BEEF with stale chicken nuggets. The other items I received were all on a soggy greasy bun. Very disappointed with the quality of food and lack of attention to perfection. read more

McDonald's - Raw Beef - Fast Food Near Me - Merced, California

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Got to this McDonald's right before closing at the same time as another car in the split lane. They took the other car's order and told me to hold on a moment. A few minutes later she starts taking my order. Halfway through my order another car pulls up next to me and they tell them they are closed. They then tell me they are closed. I tell them I have been sitting here before the time they closed and they already started taking my order. They then told me again they were closed. I told them "why did I wait and you start taking my order?" Another employee then comes to tell me they are closed, everything is turned off, and she needs cars to leave. I left. I will NEVER go to this McDonald's again. That's ridiculous, if they were closed they shouldn't have made me wait and start taking my order! They should have told me as soon as i pulled up. And remember they took the other car's order who got there AT THE SAME TIME AS ME. Why did they get served and not me? Because I was at the left speaker and they were on the right? read more

So the service was quick but maybe that was the problem this time. Outta a $60 order they missed a whole happy meal. No bacon on QP with bacon. I would say just go for all basic items so they don't get em wrong. read more

The meat burgers just keep getting smaller and smaller so much so I had to cut off the bread to catch up to the meat lol what's really going on!! read more

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What can you really say about any McDonald's out there? for the most part they are all fairly dirty inside and they all are riddled with homeless people. This location is no exception, Especially at night when all the panhandlers and junkies are active. The lobby at this location is very dirty, The floors are very sticky and their restrooms look like something you would find on hoarders. read more

I don't understand why fast food workers want more pay but they can never do there job right allways with this place sumthing I ordered is wrong or I don't get it I ordered a large ore frap n a med oreo frap what I got was a med ore frap and a sml mocha frap and the workers look at me strange when I tell them it's wrong .... read more

So I came for some nuggets. The lady at the counter was really nice. I had asked for no salt on my fries and my nuggets to he fresh where they just come up. They have it on the receipt and all. So by the time I got my drink and put it on the table they called my name. I asked if it was fresh and they told me yes so as I'm eating my food the fries were not fresh like i had asked they were barley warm and my nuggets all they did was put them back in the frier to make it seem as they were fresh. I know what recooked food tastes like. I just hate it when you ask for food to be a certain way and they want to lie to you about food being fresh when in fact they don't give you fresh food like you ask for. But other than that the lady that took my order was nice. There is food all on the floor, they are not even busy inside. read more

The lack of anyone in line at 6 pm, Monday night, should have been our first clue, but we had just been told our dog has inoperable cancer, thought processes are slow and numb. I ordered two cheeseburgers, two fries. $18.XX. At the first window the girl starts rattling off this huge order ending in "Extra salt." I said, "Whoa, no." she was flustered, couldn't figure it out, got help from another employee and closed the window to discuss it, finally opening it and dispensing the correct change. At the next window, she is handing me sodas, to which I shook my head and said, "No." Repeated confusion, finally someone grabbed a bag off the counter where the walk ins come to get their order and handed it to us. The fries have NO salt. The cheese is not melted, the ketchup runs out of the burger which is stone cold. The only thing worse than a McDonald's burger? A cold one. read more

Horrible customer service. Repeatedly cut us off while talking and was over heard on the drive through speakers gossiping to her other coworkers. Laughed at us at the window and gave us the wrong food. Will NEVER come back again super disappointed. Would give a smaller rating if I could. read more

If I can give 0 stars I would. I ordered a cookie tote and was told there is a 2 minute wait and to go to parking area #1. After waiting for almost 10 minutes I decided to call and was told again it'll be ready in 2 minutes. Another 10 minutes goes by and finally they brought it out. Like really? If they would've just told me it'll be like a 20 minute wait then I would've not ordered it. This is not the first time it has happened where I was told to go park and have to wait so long for my order. read more

Okay so I'm tired of the lack of this McDonald's competence ! It never fails but I either have to drive back to McDonald's to get something that was missing in my bag or I have to call them to tell them that when I got home something is missing in my order. Although, I try to always check my order because of this every time I do have to go to go through their drive-through, but sometimes they're sneaky like today I ordered two sausage mcmuffins and 2 sausage egg McMuffin's and one pancake with the sausage. Which they put on the bottom of the bag and I assumed since the pancakes were there the sausage would be there too, but like usual it was missing. I hate paying for things that are not there! Also the rudeness of the drive through staff, and sometimes when counting my change they tend to not give me my exact change back either. McDonald's is such a big company that you would think they'd do some secret shoppers or something to make sure everything was on the up and up! You guys suck! I would never recommend you to the people stopping by on their way to Yosemite! Go to Burger King instead! read more

We stopped at McDonalds off the freeway in Merced, CA. On Motel. First to use the restroom and then to get drinks. After using the facilities we did not want to get drinks. When you walked in the hand-sanitizer was empty and there were numerous flies. Women's restroom-the toilet seat for the handicap restroom had a sticky/dusty substance on it, middle bathroom was leaking. The soap dispenser did not work properly. There was trash on the floor. In the men's restroom was not much better and no soap at the sink-a health violation. When asked to Speak to a manager 'Moriah' came up to me and I began to tell her the state of the restrooms-before I said more than 10 words she turned away from me and walked away. I approach a second manager and told him the issues. He was polite, however there were 10-15 people in the kitchen with no clue what to do. Did not get food. Will not be back. May not got to McD for awhile. read more

Our food is so cold. Burnt. I spent $50 on food for the family so I don't have to go to the grocery store and all we got was messy, burnt food. read more

McDonald's - Crispy chicken sandwich and double quarter pounder. - Fast Food Near Me - Merced, California

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Multiple occasions I've had food missing, food made poorly and falling apart(Big Mac). Cold fries, and barely salted. It's ridiculous. At one time my husband called to complain about how they made his spicy chicken deluxe sandwich wrong for the third time all they had to say for themselves is that "Yea it happens a lot here."!! I ordered DoorDash, two meals and they forget the freaking fries! Who does that!?! Don't bother going here. read more

Worst location in the area. They ALWAYS leave something out of the order. Shop here at your own risk. I'm tired of getting all the way home and then discover they screwed up something. I've had to go back to have the order corrected no less than 5 times. I won't shop this location anymore. read more

I'm not one to usually complain but I' ve came countless of times to order a McFlurry and the ice cream machine is always "broken" or cleaned. I understand it's around 12am but you close at 1am. You shouldn't be pre-closing. Same thing goes with the coffee. Not to mention, the food I received was cold. read more

My order was given away before I even reach the window, i had to show the lady proof of my receipt...They tell me to go park in reserve #1 and they'll bring me my food, they never came. I walk in to try to get my orders filled and they help 2 other person ahead of me and ignore me. They kept ignoring me, i had to say excuse me I've been waiting over 20 minutes will anyone in here help me out or will you guys just keep ignoring me. The manager was standing right there, but she didn't even look at me either. A lady working in the back just says oh i guess i should of brought you your order, we'll remake it.. No one actually ever spoke to me, no one apologize, no estimated time, nothing. I waited another 5-8 minutes and A lady finally brings me my order, and I leave dumbfounded by the horrible experience. I like McDonald and go to it often, however, I cannot recommend this particular McDonald especially when they treat customers like the customer don't exist. There were 10+ workers at the time, and I am certain none of them would have liked to be treated the way I was today. All it would of take to change the experience was someone just to say, It was a mistake on our end and we are sorry we don't always get it right, but we are remaking your food and it'll be out shortly, we are sorry for the inconvenience. Anything to this manner would of change the whole experiences, instead the management's approach to solving problems is to just ignore mistake and problems instead of addressing them. I strongly believe a manager change would bring a better experience for customers in this location to keep them coming back. read more

It's not hard to fill a cup up with drink so the person who ordered said drink can enjoy drinking the drink right? I don't know. Wouldn't of known it if they had just put the creams and sugar in my coffee. C'mon people. Wasn't even busy either. Fries even were subpar. Sundae was good dough. I know it's been better there so 3 it is til I go back! read more

McDonald's - Missing 25 cents worth of coffee lol - Fast Food Near Me - Merced, California

Horrible horrible horrible service. Im sure most of the workers could care less about these reviews anyways. About how slow they are. About how upset they get that people are in their "restaurant" spending money to give them pay. Most of the workers behind the line walked slowly to and fro. There were over 15 people in the lobby waiting for their food. One man had ordered just a few items and had been waiting for over 20min. Again....im sure most of the employees dont care and probably read these reviews and laugh like its a joke. Counted about 11 workers. So far we've been waiting for 15min. Id get my money back but there isnt anyone at the register so cant even do that. read more