Have tried to call the place to talk to the manager. No answere and sounded like it want to a fax machine. So today, ordered a McDouble meal @ $6.00. An up charge was added fot a Med soda. Did not ask for it. Questioned it. They order guy did his best. All I wanted was my soda with no ice. Took forever to get my food and they had to make me a new drink. Had this issue with the one on Silverspring and I think these guys get paid to upcharge you with out asking. Have better options in the area and should not even eat their stuff. read more

Fast service and the food was really good this was the best McDonald I've ever had they gave me ranch and a lot of McDonald don't so this McDonalds was a 10/10 read more

We stopped there yesterday to grab a quick bite. Not only do you wait in line forever, but also only get half of your order. Once they shove the bag of food at you, they close the door and block the window. We opened up our bag to find half a box of fries. We tried knocking on the window, continued to get ignored. We called several times, no answer. Finally "nae nae" answered the phone and we told her about knocking on the window and calling several times. Her response, "what do you want me to do about it". Ridiculous, if you saw the employees they are clearly stoned off their butt. Please close this location, it is not a reflection of Menomonee falls and the staff need to be let go ASAP. read more

McDonald's - "Large" French Fries - Burgers Near Me - Menomonee Falls, Wisconsin

We went here for lunch today. Had the McDouble with raw onions lettuce and tomato. Best burger I've had a McDonald's. Others had the chicken sandwich and fries read more

I rarely go to McDonald's but I went today and was shocked. My order was correct, hot and fresh. It was nice for once!

Bad service treated the nice lady in front of me so rudely, took almost at least 10 minutes for Khali to assist me and yelled at my friends for not knowing their order, the bun that we ordered had strange spots on it and we asked for a new one and she said "fuck no". My mcchiken was not the same because I didn't have both buns. And that's no way you treat a loyal McDonald's customer/ ex employee. read more

McDonald's - McChicken - Burgers Near Me - Menomonee Falls, Wisconsin

Very awful, old lady was yelling at me! She needs to be fired. Took a very long time to get my order. There was mold on my bun read more

McDonald's - Moldy bun - Burgers Near Me - Menomonee Falls, Wisconsin

Service terrible, food lukewarm and employees bad attitude. This place gets worse and worst

I live in Menomonee Falls and find this location embarrassing to the Falls. I unfortunately made a mobile order and when I arrived I thad to wait in line for 25 minutes for the 2 hamburgers for my dog. When I finally got to the window they asked me for a cash tip. I called the next day for management and they hung up on me before I even told them of my complaint. read more

This place is so nice, the workers here are so sweet and they even complimented us, they never get your order wrong ether I 100% recommend this place read more

Food quality poor, and ghetto ass customer service. No respect for this establishment.

I am scared to come back. Came through the drive through close to closing and was rudely yelled at by a woman. Me and my friends were terrified. Shaking in our seats. All we wanted was 1 soda, 1 fry, and 1 ice cream. We were told this was a problem. During our order she interrupted because she was irritated that another car pulled up behind us to place an order. Never returning. Didn't even know service this bad was humanly possible! read more

Waited over 20 minutes for our food. After 15 minutes they came out to Verify our order. We got there after 6:15pm. Got our order and they had messed up our order AND given us a burger made at 6:10pm!? read more

McDonald's - a person eating a hamburger - Burgers Near Me - Menomonee Falls, Wisconsin

Imagine ordering 1 single item and they still can't do it right. Plus the lady at the cash window only sticks her hand out for payment, no hello no thank you no anything. You get to the drive thru to place your order and you don't even get a hello only a "what you want" Get rid of these ghetto employees. They clearly don't have people skills let alone skills in general. read more

An abomination of food in the form of a dried, emaciated chicken patty, choked within the soggy slices of bun that costs ~$6 is a slap in the face. I hope other locations fare better in Quality Control but this joint, for twice now has been an absolute apology to food itself! Steer clear from this one read more

Me and my friends went on July 3rd at 10:20pm to order some food / ice cream. The girl worker that on the drive through microphone was extremely rude and aggressive. She yelled at us for ordering too much ice cream and said "we are out of ice cream tonight, for y'all." Than after that she proceeded to talk bad about us to her other coworkers when the microphone was still on. This was very unprofessional and I will NEVER be coming back. Get it together! read more

Whoa. This is a seriously terrible McD's. I'm not talking about the product - you know what you're getting yourself into on that front. I'm talking about how this location managed to hire an All Star lineup of the Worst Fast Food Employees Ever. It took effort, it took time, but they managed it and the results really show. *Let's start with the cashier who can't ring in an order properly for any amount of money. *Next up - the girl working toward the World Record of taking the absolute longest amount of time possible to insert hash browns into a little sleeve. *Don't forget about those folks working the "grill" who've spent a lot of effort perfecting the Vacant Stare/No Work move *And how about the young lady who very, very slowly gathered up our order and then promptly dropped the entire tray requiring everything to be remade (slowly, of course)? MVP material! Great work McD's - you'll surely take home the Gold against those stoners from Taco Bell at the Shitty Fast Food Olympics! read more

This is my 10 piece chicken nugget and French fries. A half full box of fries and two nuggets short. Oh and did I mention I was waiting for 20 minutes. read more

McDonald's - What a waste of money. - Burgers Near Me - Menomonee Falls, Wisconsin

I'm routinely over charged by the lady that wears the winter cap in drive thru, a manager no less. Outside lights are never on when she's working. Today she thought putting my bag of food under her armpit was a good idea then proceeded to checkout a person at the front counter while my food sat near the drive thru window. After the counter person was taken care of she came to my now cold hash brown and my soon to be discovered hard bagel to collect payment. Again, she must have rung me up for a meal as it was 40 cents more than when the other, far better managers charge. It wasn't until I arrived at my final destination that I noticed no receipt, I do remember seeing her take a long swig off that freshly poured beverage though. Completely disappointed in my hard bagel with an over swipe of sauce (seriously did you use a spoon) and my cold hash brown. I'd go across the street but I'd already waited 15 minutes for something to eat. Definitely not the place to go when late! read more

This by far is the worst McDonald's on the planet. I walked in with cell phone in hand to use the app. A black female finally approached me as I was standing in front of the cash register and I was pulling up the app. The app was very very slow . Nobody was behind me other than my wife also using her phone app. On the screen it read " allow McDonald's to use your camera, location etc..." along with deny and 2 other choices. This black female reached over and was about to touch me cell phone screen and choose what she wanted. I always push deny and pulled my cell away from her reaching arm/hand. I pushed deny and pulled up the code. The black female ( by the way she had nasty orange,or pink or red clown dye in her hair...very unprofessional) started yelling /screaming to somebody in the back of the cooking area without turning around. In my face !!! I said please,my ears, She stated she is loud and leave if you don't like it. I stood there for a second and then she said again LEAVE ! I'm not going to serve you ! I asked her name and she said I'm not telling you. I said it's to let corporate know. She responded just tell them THE BLACK MANAGER ! I'm the only black manager. THIS LOCATION MUST BE DESPERATE TO HAVE TO KEEP THIS BITCH !!! read more

I love McDonald's but the wait is too long I went yesterday I order something I waited four minutes to get up there and then they told me they didn't have none They have to train these people better these people don't respect customers they don't know how to be polite read more

Normally I don't eat McDonald's but they are super fast and always and always friends they always get my order right and go up and beyond

Waited in a full drivethru line for 10 mins and not a single car moved except to leave.

Worst management service.Only 1 server at the counter has to get the manager because she's dealing with difficult customer. Manager makes all of the rest of the customers in line wait a very long time because the idiot in front of me wouldn't take NO as a answer.So manager makes us wait?She took forever to get another server to help with customers...Really? read more

McDonald's - N83W15515 Appleton Ave Menomonee Falls, WI 53051 - Burgers Near Me - Menomonee Falls, Wisconsin

The lady was yelling at me (I had a big order) and by the tone of her voice you can tell she was pissed or something, also when I opened my bag, all of the fries were just dumped all over the bag and there was a hair in one of my chicken nuggets. read more

Slow drive thru, order is never right and worst of all every time I visit employees act annoyed by having to do anything. The guy handed me my food didn't even acknowledge me at all and when I said "hey thanks!" he just stared and rolled his eyes. read more

Horrible. Slow. Rude. If you want McDonald's on a weekend morning, be prepared to wait in line for 30 minutes+.

All of the food was great- until we saw a mouse run across the beverage station. Hope it didn't make my food bad!

Ordered a large 1\4 pounder meal, waited more than 15 minutes for my order. Watched people come in from the drive thru to get their orders fixed. One man had been waiting for 20 minutes, still didn't have his food. When my order came, the fries were the wrong size, girl at the counter told me that a large meal comes with a medium fry..... Opened the burger box, the cheese was smashed on the front of the box. I asked them to make another and put the cheese on the burger. Once again got attitude, then when I tried to eat the burger, it was raw, very pink inside. I just threw it away. Didn't want to deal with the attitude again. This used to be a very good place but has really changed. I won't be back. read more

On Tuesday an employee yelled a profanity very loudly. Everyone in the restaurant heard this man. A few minutes later, the employee left. Yet the next day, he was back at work. I complained to corporate two times. Just received a call from the manager at the store telling me that the GM and supervisor said there were extenuating circumstances and he gets to keep his job. What the heck? He had an elderly lady, suffering from Stage 3 lung cancer in tears. She was so upset that she didn't even get her coffee. She was eating her meal without her drink as she was too intimidated to say something. There was also a young kid in the restaurant, who heard this guy screaming. I know McD's isn't high end, but there's no excuse for profanity. read more

My husband and a couple who came in after him waited for more than 5 minutes for someone to come to the register last Friday. The 2 employees in front avoided looking at him and did nothing to get their orders taken. The drive-through had some orders, but where was the rest of the staff? management? He left and went to a different (non-franchise) restaurant and got our meal. Things have gone from bad to worse there over the course of the past few years. Yikes. read more

I generally go to McDonald's about once every other year, and it's a safe bet that'll stay the case after stopping here today. They have a nice interior and it was pretty clean. Service was friendly and my order was quick (if a little cold...) But I'll be darned if I'm ever going to waste another lunch break in an establishment that has on Fox News. Ew. read more

Stopped by to get several vanilla cones and noticed they were considerably smaller. So small that the cone was bigger than the ice cream.

So after I complained to corporate I got a gift certificate for a value meal in the mail. It took awhile but I decided I'd use that and try again. The attitude and smiles actually did seem to improve. Unfortunately and very surprisingly they screwed up my free order! I mean you'd think they'd make extra sure to make a free order correct but they forgot the fries. Well I tried and I'm not going back there again. read more

mcdonalds is taking over the world! stay away from its processed nastiness. One exception: the southern style chicken sandwich... but that's only because I miss Chick Fil A read more

Clean, nice friendly staff. I love the fact that they have on the Fox News Channel and not MSLSD. Occasionally the Wi-Fi doesn't work. What? $4.00 for a Filet-O-Fish? Has the fish patty shrunk in the last 20 years? read more

This location is definitely not fast food. Very slow. Waited in the drive through numerous times, almost 20 minutes. If you're in a hurry, don't go there, VERY SLOW!!! read more

Wow went to get a fish and made to order fry. Got parked at 529 had to call at 540 looking for my fish and fries. Got home it was a quarter pounder and cheese with fries. Really how can something so simple go so wrong. read more

Worst McDonald's ever. Came in close to closing time and was forced to leave. A lady which I'm pretty sure was the manager physically pushed us out and was very rude by telling us to leave multiple times and asking who let us into the restaurant and why we came there. All we did was walk into the restaurant. read more

Workers are very rude and disrespectful. Never seem to get an order correct. Ask for super size fries and it was more like a medium size. I ate there with my daughter one day and there was an employee eating right next to us with friends. They were using crude language and I asked them several times to please stop. I had to talk to the manager which did nothing. I had to walk out because they just got worse. That is supposed to be a family place and I should not hear people let alone an employee using crude language. read more