THE WORST I'VE EVER BEEN TO. Absolutely no manners, rude, my food was hard and cold. I received my sweet tea with something all over it that was dried up. My husband took the sweet tea back inside to get a new one, and the guy (with his bare hands) submerged the entire sweet tea that we gave back to him in the tea dispenser and look at him and asked if he wanted ice. DO NOT GO HERE. read more

Terrible food...seriously, and the blond running the drive thru was rude and pretty much threw the food into the car window. 9/20/2015 1245 am. If you don't like your job. Get a different one. Good grief. Your new chicken sandwich was a joke. Flat and dry with 1 small tomato and 1 small,sad piece of lettuce. Reminds me of why we only eat McDonald's when it's a last resort. read more

This establishment sucks. If I could give them no stars I would. Did a mobile order and I went to go pick up the food and it was not ready. Waited 30 minutes to find out from the manager that they don't offer mobile order at their location. Waste of my freaking time! read more

excellent service for a McDs! Friendly staff, quick drive thru and got our order right the first time!

Stopped by for some fries and was horrified to realize that ALL of the employees were wearing their masks hanging below their noses. Totally inappropriate and incorrect - might as well have not been wearing masks at all! OSHA would have a field day with this place. WAKE UP! I won't be back. read more

There is mold growing on the front window by the drive thru. It's between the glass and the golden arches window cling. It's been there for a really long time and it's so disgusting. You sit waiting for your food and all I can look at is that moldy window. The staff is rude and the service is slow but I have used this location many times because the food is always hot and fresh and it's really close to my house. After my last experience I won't be returning. read more

This is the absolute worse McDonalds on the planet earth. They never can get your order right. They're customer service is horrible. I ordered a fish sandwich meal. I had enough fries for a kids meal small. The cheese look like it old on my sandwich. Worst MCDonalds ever. read more

Gross. Really gross. Bathrooms were gross. Restaurant seating area was gross. I am sure the kitchen is... you guest it... gross.

Clean, well lit, very personable and friendly staff. Craig - either a manager or the owner - was exceptional. I will be recommending this location to my co-workers. The employees of this location are very kind and welcoming. read more

Ordered two sundaes with peanuts and an apple pie. They gave me two sticky sundaes, no peanuts, i had to remind them about the apple pie and no napkins. I avoided this place for years and broke down this one time, see ya again in 2019. read more

I'm just here to agree with everyone else. I realize that it is a McDonalds and my expectations are aligned with that fact in mind. They are forever messing up my order and don't have a clue what is going on. The cheese is never melted on ANYTHING! I've never once been asked about condiments such as: ketchup, salt, sauces for nuggets. The one good thing I do have to say is it makes me never want to stop at McDonalds and eat food that I know isn't good for me. read more

Wow this place is a joke!!! 30 min wait on drive through & still no service. They kept saying "wait." Many patrons, including myself just turned away. I see 3 employees in there, one through window just standing there. Wow!!! Not exactly fast food! This occurred at approx 0210 AM. read more

worst mcdonald's ever, service is poor, orders are inaccurate, DO NOT COME HERE, SAVE YOUR TEARS

I really don't like coming here...ever, but when time is running low and you have an empty refrigerator fast food places are a God send. Hopeful my check-in count here will never among to me being a regular. I really don't like the food here, but it's edible. read more

Check you food and change before you leave. You do not need a high school degree to work here.

Nothing really spectacular about the restaurant. Good place to go to if you need a McDonald's fix... Very much in line with all the other restaurants in the chain... Went through the drive-through. Ordered some breakfast sandwiches. Service was fast... Outside area was neat... The staff was courteous ... Variety of food on the menu was consistent with rest of the chain ... Quality of sandwiches were also good and consistent for a McDonald's. read more

We went through the drive through to get just teas. Big mistake. It took forever, about 15 minutes, and when we finally got the tea, it was sickeningly rancid. I didn't know tea could taste so rotten until now. Avoid this place, and get a health inspector involved. read more

I ordered 3 Big breakfast with hot cakes and 1 hot cakes and sausage. How is 3 syrups and 1 butter gonna be enough? Guess I need to check condiments before I leave. Bad enough I have to check the food to make sure it's correct. Thanks for the dry pancakes!!! read more

We stopped here on our way home from DC. We were already tired from being in DC most of the day, and dealing with the Metro. My wife needed a bathroom and my kids were starving so we pulled in here. Placed our order and didn't have to wait long. Walked to the back area and there were two staff sitting there talking and watching television. My son spilled his water on accident and the two staff just sat there and did not make one move to get up and get a mop or notify anyone so the water just ran down the cracks and the floor in to the middle of the floor/walk way. It still hadn't been cleaned when we left and other staff kept walking over it. My wife ordered two honey mustard wraps and ended up with two ranch. She ate one before noticing so I took the other to the counter. The guy took it and tossed it in the trash and then went to making smoothies or something while I stood there. Another guy came up and asked if I could be helped (he was the nicest and most helpful and we even chatted and had a laugh at a lady who's son wanted pancakes at 4 in the afternoon.) I told him I was waiting on a honey mustard wrap and he walked over and got it for me. Not impressed except for the one guy. read more

Are you serious? It's mccdonalds not a five star restaurant. Food is just like every mccdonalds, if the fries are cold I send them back

Unfortunately every time I come here my order is Wong. How do you get a plain mcchicken and a Med fry wrong? I open my bag and it's a Burger and a small fry. And the staff is horrendous one lady that works there is rude and talks back like it's your fault they can't get an order right. read more

No ice in either fountain drink dispensers and had to repeat order when food came out. Drive to another one.

A for effort, but they totally messed my entire order up (McChicken, plain hamburger, medium fry). They gave me a McDouble with cheese and all the toppings, replaced it with the GREASIEST fries and patty I've ever touched, and gave me a McChicken with a minuscule amount of lettuce and WAY too much mayonnaise. I'm left with greasy food, hands, and salt all over my mouth. Also the drive-thru took forever and I had to repeat my order several times to get the person to hear it, so one would Think that the order would be perfect, but nope, it was terrible. The employees spent about three minutes (window open,congregation fully visible and conversation clearly audible) playing he blame game before ONE of them decided to accept that the order was incorrect and amend the situation. read more

This McDonald's needs to be inspected by ah ah McDonald's. This is possibly the worst McDonald's in America. They don t adhere to any McDonald's standards nor any standards for that matter avoid t read more

Fast, clean, and courteous! I would eat here any day :) I read the reviews and decided to gamble with my lunch. We were pleasantly surprised! Food was ready by the time we found a table and got the baby strapped in the highchair. The staff was well organized and fluid and the lobby, while small, was pretty clean! We had a couple unusual requests (toddlers are weird, no?) and they totally pulled it off! Not to mention it was 12:30 in the middle of an intimidating lunch rush. We were friendly and they were downright chipper! read more

This place is completely horrible. The order is always wrong and with a bad attitude to go with it.

Worse location...always out of tea bags during breakfast hours..slow as molasses cashier..the line is out the door but there is only one cashier during the breakfast rush..waited 15 minutes for orange juice read more

We stopped on the way through as usual, I only had a $100 and gave it to my husband to order coffee...we were in a hurry and quite a few miles away my husband handed me the change, which I always check and turned white, there were 2 fives, 6 ones and coins...my husband called several times on Wednesday the 24th of July and got voicemail and again yesterday and is going to again today, to tell them the girl on the far right register gave the wrong change and when they find around $80 over in that register to please call him back...nothing...so if anyone knows how to contact the owner of that McDonald's, we would greatly appreciate the information...my husband is far to trusting, always has been to his detriment...I notice another review, where they contacted corporate, because they were being shady with ringing up and I asked my husband for the receipt and he never received one, either...it is Saturday and still no one has returned our calls...August 4th and this McDonald's has not returned our calls... read more

First of i want to say that this restaurant, just like any other Mcdonalds is not perfect, they try and no matter how much they try, they are bombarded with these reviews of people who only want to say bad things, if there was a review button on how customers behave with employees then i think everyone would understand the level of stress these people are under, Just remember something before entering anywhere and i mean anywhere, be patient, there are others waiting just like you, other then that the employees there are very friendly read more

Omg this mcdonald is the worst, I waited for 10 minutes to get my order but I left cause there was a car ahead of me that couldn't get out also iwe kept beeping our horn to get the workers attention but he just kept talking top the person in the car the owner should be aware of costumer service cause we are keeping that lousy mcdonald's open and this is not the first time I've been to lorton mcdonalds they need people skills!!! Serious this mcdonalds needs a new manager and an owner that cares!!!!! I don't want to give any star!! read more

Credit Cards always seem to be down late at night and they only accept cash. Seems like a excuse not to work for the employees

Crowded. Noisy. Slow. Forgetful. No nonfat milk for mochas. Not enough kitchen staff.

I would post zero stars if I could. Absolutely the most disgusting bathroom I have ever been in in my life. Pee was actually all over the floor in the women's bathroom and all over the toilet seat. Toilet paper everywhere on the floor as well. Very disorganized and annoying staff. The staff there are some of the dumbest people I have ever encountered in my life. I hope they like working at McDonald's because the future isn't looking good. read more

Didn't read all the reviews before I stopped. After getting my food to-go I realized why it has only 1 1/2 stars. Worst McDonald's I've ever been in. read more

Ordered a spicy chicken. Got a plain one. Went back through drive thru. Guy who works there, but who was not in uniform, reached into my car, pulled a piece of the chicken off and put it in his mouth, then looked at me and said that is the spicy one. I have never forgotten that and have never returned. Don't go there! Not worth a star. read more

I went here and ordered the cheddar bacon grilled onion burger, the lady waiting on me did not even know what it was! There was a picture bigger than shit on the menu! Nor did she speak English.Took two other people working there to get the order taken. I didn't check my food before leaving,when I opened it up I didn't have the burger I ordered after all the explaining! Go firgure .What is the world coming to??? Will never go to this McDonald's Again! poor poor service need at least one person to speak English here!!!. read more