Ordered on drive thru the 2 for $4 deal Sausage McMuffin with egg, Sausage with egg biscuit combo and another one just sandwich, 4 hash browns and a small coffee which totaled to $24.01 here in Jackson, California McDonald's would of been more expensive if I bought these same items back home in San Francisco and it would not be $24.01 like here probably $35-40. Drive thru went smoothly only took less than 5 mins to wait. Later on I would order for the first time on mobile order on the app I ordered 2 hash browns. I ordered at 8:57am didn't received until 9:06am. Small sides orders like this could be done a little more sooner 5 minutes or less because it was just hash browns it would of been the same if it was fries. Just need to work on getting the orders like this fast even with a ton of people in line in the restaurant which I saw from outside. Thank you read more

McDonald's - Ordered on drive thru totaled to $24.01 would of been more expensive back home in San Francisco lol - Fast Food Near Me - Jackson, California

If your hours state that you open for drive through at 0530, then consistently open at 0530 not change to 0600 mid week. This location is the worst I've been to as far as consistent hours and customer service, the food is decent but again it's McDonalds so how hard is that to screw up. read more

Idk who made my order this time. I usually have an OK experience here. I understand it's quarantine, I work right now too, but I would have at least appreciated some napkins if you knew you were sending my order to me this way...... read more

McDonald's - a person holding a cup of ice cream - Fast Food Near Me - Jackson, California

My family and I frequent this location quite often and the service is quick and for it being McDonalds the food is actually hot and fresh. The staff can be a toss up in the drive thru, some employees are friendly and nice others act like they don't want to be there. They have occasionally messed our order up but it isn't consistent like other fast food establishments in Jackson. read more

Someone from the higher ups needs to get involved with the workers here. Heard two workers fighting there the other day. One worker was getting mad at the other for not doing something when the she claims to have told her to do it. The other girl explained that she did do it, and then the other girl said, and I quote, "raise your voice at me like that one more time, little girl, and you'll regret it." The girl hardly even raised her voice and the other one was being highly inappropriate. If my co-worker was talking to me like that, i'd have to quit. read more

Slowest damn fast food restaurant in Amador County I swear! They need new management ASAP. I decided to come back to McDonald's just to see if the past as become faster but I was proved wrong; a few costumers including myself have waiting 45 minutes just to get the food we ordered. read more

Looking for Breakfast and got stuck with rude people! By far the worst McDonalds experience ever! The workers here are so incompetent and have zero communication skills and have no idea how to treat customers. I wish I could leave a negative star review to assure no other customers go here and have to be disrespected like myself. PLEASE do not go here unless you are looking for a horrible experience! SMH! read more

Who gives a bad review for mcdonalds. This isn't a 5 star restaurant. Food tastes good, coffee is hot, restaurant is clean, and bathrooms are as well. Overall satisfied and will definitely come back, service is excellent as well. Very polite and friendly. People giving bad reviews need to go somewhere else if they thinking they getting a 5 star restaurant. read more

Can't even get a DoorDash order right, some how my order of a meal and two burgers turned into a bag full of McDoubles.. also where is my drink? Never used DoorDash for fast food but it comes in a sealed bag so I assumed it was in the bag in some cup holder inside. read more

I noticed there is a drive thru waiting line now?? Pay at window 1 Drinks at window Pull through to wait on the side for food Doesn't make sense to me. Cars got backed up waiting to wait. Total time was about 10 minutes. 2 double cheeseburgers 2 hamburger happy meals 1 large fry read more

Would give 0. Waited over 20minutes for a McDouble and I get this. Worst place ever. Management doesn't care, the employees don't care. Over this place read more

McDonald's - Fast Food Near Me - Jackson, California

630 in the morning. 5 other customers. It takes 15 minutes to get a basic meal. Pay your employees more. Maybe then they won't all be incompetent morons. Edit: you won't be surprised to learn they also got my order wrong. read more

there's a super sweet guy with a scream tattoo working drive through, he complimented my hair and made my day

Since when does "fast food" mean waiting for 30 minutes? This McDonald's needs a serious management overhaul. I ordered my food at 656 pm.... finally got it at 725pm. It's a Saturday night and they had one person working on the grill. Seriously? Whoever manages this location should be fired. I felt bad for the kids behind the counter as Ink ew they were trying to keep up. But coMe on. The place wasn't packed, but there was a steady line of cars and about 4 parties inside. Customers at the drive thru were being asked to park in the lot and their food would be brought out to them. I understand that it takes time to grill a burger but come on. This isn't a five star establishment. The meat is of questionable lineage and a burger costs less than 2 bucks. But how is it I can get a gourmet burger at a real restaurant quicker than a McDonald's?!?!? Lucky this is the only Mickey D's in town, or they'd be going out of business. Still, service shouldn't take 30 minutes for a floppy, half-ass thrown together burger. read more

This McDonald's is terrible if your in a rush. Service is so slow that you'll be late, even if you have a 30 min lunch. The best thing I can say is stay away from this place. And go across the street and go to jack in the box. If you have all day then this is your place, wrong orders, cold food, no smile from servers. This is a business that needs to upgrade their services or shut down. read more

This McDonald's is the worst McDonald's ever. I ordered a Big Mac meal, the sandwich was cold and tasted like it was sitting around for 30 minutes. What was the worst part??? my French fries had NO salt! WTF? Every time we go there our order is never just alright some issue arises , from the young ignorant staff talking smack to each other in the parking lot to cold food being served. So disappointing as I love McDonald's.. read more

Pitiful, how do you screw up such an easy menu. Just moved here and only have one Mc D's choice and the last few times the fries are like twice fried or something? Dubious at best. read more

Worst McDonalds I have ever been to. Waited in line at drive tru for 24 minutes never received my meal. After waiting so long ended up leaving. Lucky I could get out of line. My wife went inside to talk with manager they where also backup inside. When across the street to Jack in the Box. Ordered my meal and received it. Looked across the street and I would still be waiting. The car that was ahead of me was still waiting. Will never ever go back to the MCD in Jackson. To me there a zero or a minus star. Oh by the way as I was waiting in the drive tru line. I saw three employees coming from the dumpster must have been on a smoke break. Needs new management!!! Minus 5stars!!!! read more

NO DONT GO HERE. Worst service ever. You go to McDonald's expecting fast service, you will not find that here. Bunch of teenagers working, all talking instead of working. We waited 20 min for cheeseburgers and fries. Ridiculous. read more

The employee by the name of Nevaeh gave us wonderful service. After being served I soon realized that McDonalds is truly the best burger place ever read more

Would give them a half if it was an option. Extremely disappointed. No big breakfast because no scrambled eggs this is the third time I've attempted to order. Maybe more should be ordered. Tried to order a latte-nope machine broken. My hot cakes were not warm got butter no syrup. No apologies for anything... disappointed. read more

Went here for breakfast. Food not bad but not great. We got what we expected. However, McDonalds now advertising that they are the one that gives you extra napkins. We went down the road a mile and opened the bag. NO NAPKINS AT ALL! Usual loser fast food joint. read more

always yelling at me when i ask for extra pickles then proceeded to give me 2 pickles always...every. single. time. you want sauce? that sucks lol deal w it because they are going to forget it read more

Terrible service! The manager stood at the counter on her cell phone the entire 15 minutes we were waiting for our food. Drive thru can take up to 30 minutes to get through. Worst fast Food establishment in Amador county, by far. read more

I've been trying to call this location for the past week. I've spent the last hour of my day continually and nothing. I think I left my Debit card there and live an hour away. These low life's need to get their shit together read more

I never get fast food, so I never really expect much. But geeeez dude. I could have eaten a five course meal and dessert in the time it took me to get my food here. If you're looking for something quick, this is not the place. They take they sweeeetass time here read more

I had to go to the bathroom SO BAD, but wasn't trying to pull over into a random gas station and do my business. It's Christmas and I was surprised that the McDonalds was even open, but I am ever so grateful that it was! Huge parking lot and there was outdoor seating. It was really nice ambiance, surprisingly it was clean and so modern inside. I don't see much McDonalds around back in the Bay like that much, so I was taken back by how upscale it seemed. There was a drive though. I ran to the bathroom right away (CLEAN SO CLEAN), did my business then picked up some coffee to the rest of the drive to the casino. The service I received was quick and friendly. He took my order, gave me my order and wished me a happy holidays. The coffee was hot and fresh, which felt amazing to take that first sip. But what suck was I couldn't put my own milk and sugar in, he just took the liberty of doing it. While I was waiting, I watched him make fries they smelled delicious and looked fresh. Had all your things and menu from a typical McDonald. The prices were actually about the same, or even a little bit cheaper. I was surprised since usually whenever I head to a McDoanlds from another area, the price difference is usually greater. Got what I needed and got out and headed back on the road. read more

Our order is ALWAYS messed up. They either get the order wrong, forget items, or give us incorrect items. Not to mention they are sauce nazis. Ask for one extra sauce? That'll be your soul. Heaven forbid you ask for two extra sauces. 9 times out of 10 we are parked because we are waiting on something. And low and behold, the order is screwed up! We're a glutton for punishment, and keep coming back. I just wish they could get their act together. read more

Don't eat here. I saw the manager use the urinal then go right in the kitchen and start handling food without washing his hands. Gross!!! He was wearing a covid mask though. read more

I think this is the worst McDonald's I've ever been to. Service is so slow and my food is always cold.

If I'm sleeping as we take the exit off 4 to 88 then we stop for breakfast here. Clean bathrooms + bacon egg and cheese biscuit =) read more

Slowest drive through ever. Been months since I've been there, decided to give it another try. Filet-o-Fish, on special, but one get one. Chewy nasty filets super hard one the edges. Both looked literally thrown in the boxes, cheese hanging half out of the bun askew....one had no tartar sauce. Not edible. Shame on me for trying again. read more

Stopped by the drive up today for a chocolate shake and decided to try the chicken tenders. Big mistake, I won't bother with rides again. I've had much better tenders at gas station delis! The chocolate shake was good, but the lid didn't fit right and I had to clean out my car and change my clothes, what a lousy lid. This has happened several times before at this location. FOR THE LOVE OF GOD, BUY THE RIGHT LIDS AND PUT THEM ON CORRECTLY!!! read more

This is not fast food. This is not even the food you ordered. Loosely stated, this is a poorly thrown together sandwich constructed hurriedly by the two staff members that appear to actually work here, while supervisory staff sits on their phone in the lunch room watching everyone get hangry but not lifting a finger to prevent it. Six tables have people sitting, none of us have food, and ALL of us have waited more than forty minutes. Save your sanity instead of your money, go somewhere else. Like...ANYWHERE else. I'd risk food poisoning from a pack of gas station sushi before sitting through this hell again. read more

Newly remodeled dining area opened today. Nice fresh clean look. I used the new kiosk to order my lunch and they now bring your order to your table. My lunch was brought to my table with a big smile. My Big Mac and fries were very tasty! I will definitely be back next time I am in town. read more

McDonald's - Fast Food Near Me - Jackson, California

This is the slowest McDonald's in the world! I don't know why, but just spent 20 minutes stuck in the drive through. They lost me as a customer. I've been inside a restaurant sat down, ordered and eaten faster! Corporate office will be notified! Something needs to be fixed. read more

I RARELY eat at ay McDonald's chain, ever. So Friday night 04/13/18 I pass through the drive through with my son. Didn't think it would take 35 minutes to get a craptacular burger, or did I think I would give me food poisoning. In the early morning of 04/14/18 I woke up to violet vomiting, passing out, and extreme stomach discomfort. The food had not even been fully digested yet. Beware of this location. The staff is also rude, and don't tell you they are backed up when you're vehicle 5 in line. The health inspector should be called to this location stat! read more

In 10 minutes of waiting the line of 4 people had not moved at all. Employees giggled and chatted which is fine unless people are waiting on you. It was taking so long I just left without ordering. Forget this place. read more

1 star only because I cant give a 0. This place is a joke. 5 people in front of me. Been here 25 minutes. Every person in front of me had their orders messed up, and everyone working doesnt seem to know what's going on. Do not come here if you are in a hurry. read more

If there was the option of zero, I would have chosen that. Every time we go for breakfast or lunch it takes fifteen to thirty minutes. Sometimes they don't even answer their drive through and let people just sit there and not answer. Rude customer service. Always say they are short staffed. They would be out of business if they weren't the only McDonald's in this area. Bathrooms dirty as well. They should be lucky to have their jobs and should take pride in it. Why does it take so long even if there are six people working at once. read more