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    Pacific Grill

    2.5 (39 reviews)
    Closed 4:00 pm - 10:00 PM
    Updated 2 months ago

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    Photo 09/01/2019
    Kham P.

    Date: Sunday 09/01/2019 Name of food court is Pacific Grill, but wish there are more restaurants added to make it a more interesting food court with better varieties. For now, there exist only 2 cuisines - 1 Asian & 1 American. This Review covers only the Asian cuisine called Asian Grill - Noodle Soups (Pho idea), Combo Plates consisting of Fried Rice and/or Chow Mein, Banh Mi (Vietnamese sandwiches), etc. I tried the Noodle Soup w/ 3 items - rare beef, tripe & lobster claws. Also tried their Combo Plate w/ chow mein, fried rice, and Mongolian beef. The noodle soup was kind of bland, but combo plate was pretty good! Pricing is okay - not high nor low. Seating is limited. Interesting to see that sodas & other drinks can be bought for a price while most (if not all these) are actually free on Casino floor.

    Noodle soup. My (1) side of choice is wontons
    Paula T.

    Pacific grill is the name of the food court. This food court consists of two fast food restaurants. One is asian cuisine and the second is American fast food. Asian cuisine: noodle soup (pho), combo plates that services fried rice and chow mien, wonton soup, banh mi sandwiches. American fast food: hot dog, burger, fries, wings, sandwiches, pizzas. They charge for a cup of water. Ask for the mini bottle of water that they hand out at the casino because those are free. Pretty odd. Seating is limited.

    Personal pizza with Canadian bacon
    Shayla B.

    ***3.5 Stars*** Pretty good eats for Casino food! There aren't many options in the Jackson Rancheria Casino as far as restaurants go. You've got the Lone Wolf Steakhouse which closes pretty early, the buffet which has a wait time of what seems like a trillion years, a small bakery with limited food options... and then there's this place. I decided to come here with some friends while we were at the casino. It was the only place open besides the buffet, and I wasn't about to wait in that long as line. There are two separate line at this grill; and Asian food line and an American food line. The American food portion of the grill features food items like burgers, pizza, salads and sandwiches. I wasn't in the mood for Asian cuisine, burgers, or sammies, so I just went with a standard personal sized cheese pizza. The pizza was a nice size but it was a little on the greasy side. I think it was $10 but I had a $5 credit voucher so I only paid $5 for it. It wasn't bad, but nothing extraordinary. Just your average greasy pizza but it was filling and did the job. Two of my friends had the pad thai (one with shrimp and chicken and one with just chicken). I didn't try any of it, but it smelled amazing and they both raved about how good it was. It kinda had me wishing that I had gotten that instead of the pizza, but the pizza wasn't bad. The interior was pretty clean and the delivery time was fast. You go up to the register and order and they'll give you a number and deliver the food to your table when it's ready. All in all, it's a good option for quick food if you don't feel like waiting for the buffet or paying the big bucks at the Lone Wolf Steakhouse.

    Vietnamese Rice Plate with pot sticker.
    Deanna B.

    This is the only place open now to get a late lunch (after 3pm) in this casino. It has a stark appearance in seating area. Cafeteria style, which is not inviting. However, we were hungry. I ordered the Vietnamese Chicken rice bowl and my hubby got the Double Cheeseburger. I was told by the cashier taking our order that it would be chicken thighs (yes, meaning more than one) in a asian sauce over rice. I was hopeful. We waited for at least 20 min. before they called our number. I was expecting decent chunks of chicken thigh meat served in a flavorful sauce over rice. I did ask for a pot sticker to be added to the egg roll which comes with the meal. They handed me a plastic bag with my food in styrofoam boxes. I was dining in so that was a turnoff to me. When I sat down and opened the box, what I saw was a joke of being called a rice bowl! It was all rice with shredded slivers of hardly any chicken on top including some burnt endsmixed in! The pot sticker looked sad (small) and they forgot I ordered an egg roll (paid $2.00)! Plus, there was no appearance of sauce on the chicken. Pretty dry. I had to add soy sauce to help with the taste. Also, I can't even describe the taste of the sauce. It was unlike any other. I really wanted to return my whole meal for the dry, flavorless patties (yes, I took a bite) that my husband got with cold fries. This place really need to work on their rice bowls and not be so stingy with chicken! How hard is it to cut up chicken thighs into a rice bowl? I feel like I got the dregs! They call this an Asian Grill place? For the $9.75 price it is not worth it! Not coming back here again. 1 1/2 stars. Sad meal. With the burger and 2 drinks it was almost $25!

    Second comment card put in box on 1/15/22
    Perry H.

    that night crew at the pacific grill needs more supervision or a change in managers. the lack of professionalism is wearing thin. my order was 2 ny steak sandwiches cut in half with crispy fries; outside bun toasted, inside not toasted, steak over cooked and not cut in half...$30. this all the way back a hotel im not surprised! the night crew lacks in many areas compared to the day crew. i've received from night crew: undercooked food overcooked food someone else's food i've seen them take food back from one customer after it had left the grill and give it to another customer . my experience with day crew: always exceptional food and service

    Classy plasticware!
    Dale N.

    A great food option inside the casino. Great burgers. Coated, seasoned fries. Salads. Pizza! And good Indian fry bread. Decent prices.

    Lydia H.

    This is a really good/quick dining option in the casino. We ordered potstickers and garlic fries to share and the food was great! I will come back next time!

    Burger
    Jennifer V.

    I got the chicken Pad Thai from the Asian cuisine. It was a long line, poorly organized. There was one person working in the front, and so she stepped away from the register for about 5 minutes at a time, many times to help push out the orders. There would be a huge line, and she would take her time. She'll look up, rolls her eyes, scoffs, and just slowly continue to work. I understand, work at your pace, don't stress out. But I was in line for almost half an hour, which was funny because when I stepped in line, there were only about four other people in front of me. Then came the waiting for the food ... That took almost as long. We also had an order California Grill, that line went by super quick. But then again, the wait for the food took a bit of some time too. At the time, it wasn't super busy, the line did start to pile up, due to all the waiting. I'm not sure if that's the set up or if they were super short staffed but they do need more people working in the front.

    Philly Cheesesteak served with a side of French fries.
    Steve K.

    Came here on March 27th, 2021. Upon entering the casino, you have to wait in line to get your temperature screened and hands sanitize. The line to order at Pacific Grill was quite long with social distancing restrictions, but it was understandable and I was patient. Due to limited choices of places to eat inside of Jackson Rancheria and the Pacific Wharf Buffet being closed I can see why Pacific Grill was a hit. They offered a ray of different options from seafood such as lobster and king crab legs to burgers and Philly cheese steaks. My family and I came around 4pm, which was surprisingly busy. The staffs were super friendly. Our food came out longer than expected. Other orders after ours came out before our order was ready. I was fine with that knowing that they were trying to get food orders out on a timely manner. There was a staff on site who cleans the tables and chairs frequently after every guests leaves their seats and table. Drinks were free and self served. I was a bit disappointed with my teriyaki salmon rice bowl. The salmon was a bit too over cooked and the amount of salmon given bit small for the price paid. I also wish they would include the claws on the lobsters. Overall the food wasn't that bad. If your looking for a quick fix service food, Pacific Grill is the way to go. I would give they another chance. Hopefully the buffet opens back up this year.

    Nguyet K.

    I got the lobster claw plate after a sad attempt to eat at the buffet. The tickets were already given out and the line to wait for the buffet was until closing and it was only 5pm. I guess I needed to come earlier, but didn't know since its my first time at Jackson. The Asian Grill wasn't too bad, it was OK. The lobster was a little overcook and dry, but for about $10 for a rice plate wasn't a bad price. We also order a beef rice plate, the beef was like pan fried or deep fried and toss in a sweet sauce. I'm unsure if I liked it or not. Overall, I won't come here to eat again. The food was OK, so I rather try another place out.

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    12 years ago

    Great burgers taste fresh best casino food also a lot to choose from never leave here hungry or unsatisfied.

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    11 years ago

    Menu is pricey.....but food is yummy!!!! Philly Cheese steak or the Double Bacon Burger are my two favorites.

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    Bistro Saechao

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    I am constantly on the hunt for delicious local eats, as I really enjoy supporting small business…read moreowners in my county. Ever since Bistro Saechao opened a few months ago, I have been wanting to try their food! I first found about this place via their social media accounts. I finally had the chance to try Bistro Saechao out earlier this week! The Thai Satay sandwich had always called out to me, and it was delicious! The sandwiches are all freshly made to order, and I got it on the French roll. The peanut coleslaw was so refreshing! The chicken satay was super juicy and flavorful, with tons of sauce dripping from the sandwich. The French roll was perfectly crispy and held up well with all the sauce from the chicken and the peanut coleslaw. I love a good alternative to traditional banh mi, and this was excellent. As for the drink, I had the Tutti Fruity smoothie in a 16 Oz, and as it was a pretty warm day, I was thankful for such a refreshing drink. The ube foam was a great addition to the smoothie, and all of the components meshed well. Nothing clashed in terms of flavor or texture. Bistro Saechao is inside Jackson Fitness, but it is a quiet front area and there are bar chairs inside as well as a few rustic metal tables outside to sit if you wish to eat there. The owners are super friendly and are always keen to answer any questions about the menu, and the food is made with care, so expect a reasonable wait time after you order. I would love to try the other food/sandwich selections Bistro Saechao offers, as well as their other smoothies. I will be back in the near future!

    It was our first time trying it, the kids got the quesadillas my husband and I got the sandwiches…read more Everything was freshly made and delicious. The milkshake with Boba was very refreshing and real fruit. I enjoyed my Thai tea.

    Pacific Grill - newamerican - Updated May 2026

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