I haven't been to this Togo's in a really long time. I think it's been through a couple of different owners and the last one left me feeling like I questioned the cleanliness. So I haven't been back for a while. But I recently tried it out again, a couple of weeks ago. There was one worker there. It was lunch rush. He did a great job. He was multitasking and trying to get everything done plus there were a couple of DoorDash orders that came in while he had a line and he was so patient and did a great job making sandwiches, so five stars. I hope business is good. Looked like it. read more

We went to get a sandwich at 1:30 on March 24th. We were greeted by a very rude young lady to take our order. The place was shockingly filthy and disgusting. Food all the floor, cutting boards were filthy, garbage overflowing, bathroom is filthy. I would NEVER go back to this squaller. Very unsanitary! Health dept should pay them a surprise visit. read more

Walked into the restaurant and it was Hot inside even though the weather was cool. There was one person working who totally ignored everyone. The menu looked like their lower end competitors but with higher prices. After being ignored for a while we left. Also looked slightly dirty and dingy read more

I've been there three times, it is still circling the drain. The first time the employee, one of two, was bashing an ex of his and nobody cared other than feeling awkward about what he was saying and, how long is this going to take and how soon can I leave with my food. The second time, many months later, the soda machine was still out of order, (no syrup because they had not paid rent (or whatever) on the soda dispenser machine. Was hoping I would miss an encounter with the young man whose misogynistic monologue was still going strong, yet, here he was. In Santa Cruz, the TOGO's was a pleasant experience, with food! Here in Jackson, it is kind of creepy and overpriced for what you get. As much as I craved the nostalgic experience of TOGO's, sadly, it was not to be had here. Oh, and the 3rd time I was there, I walked in and there was no one there, I waited, and waited, (I even walked behind the counter and took a peek in the back) no one was there! Not in the restaurant, rest room or out back sneaking a smoke or a poke. Had to go to Safeway to get a deli sandwich (or see another human) That went well. read more

Although sometimes short staffed, the food is always so good. I've been eating at ToGos for 30+ years. No 9 and No 24 are the best! Oh, and their salads are great too! read more

Arrived just in time to beat the lunch rush, so had a pretty good experience. The two employees were working their tails off and were trying to get everyone through as quickly as possible. Seemed to take about 7 minutes per customer if you want to do the math for a longer line. Sandwich turned out great even though the sourdough seemed a little chewy. Would have liked cleaner tables, but they didn't have the bandwidth to take care of that, so please be considerate of the next guest. read more

came back, this place is so great, today I came in for lunch and I got very quick and great service, I asked the girl her name, well Renee really did an amazing job, and she was very accommodating and very helpful. The sandwich was very delicious. I know I will be back, I haven't had such a great time getting a sandwich ever that I can think of, and I can say it was Renee who made it so, keep up the good work. read more

This by far the worst Togos I have ever been in. It used to be great when it first opened, but it has steadily declined. Today I go in and there is only two people working. One is making sandwiches for customers in line and the other was moving around in the restaurant and looked to be working on the soda machine and cleaning up some trash. Took 15 minutes to get a sandwich after the second employee came back to help. The restaurant was filthy as the counters where you got your soda was covered in old soda and some of the tables were dirty. Usually when I come in, the soda area is covered in old soda and trash because no one has cleaned it in forever. ~$17 dollars for a 6" sandwich, drink, and chips. Paid cash and the worker stared at me like I was an idiot. I said, I am waiting for my change. And then the worker goes, you need to make a selection on the screen. I was like for what. Turns out even if you pay cash you are Required to select a tip amount. Well, for that, it is no tip and apparently that broke their system. Had to wait for the worker to enter all the same information all over again. This time my cash amount was entered and I was given my change like a standard cash transaction. When you start bugging your customers, only provide regular service, or make it very inconvenient to get stuff done, o tips will be coming your way or will there be returning customers. Way too expensive for a 6" sandwich. I can get all that for less than $15 at other places. read more

It took longer to get one regular sandwich than it does to go to Perko's and sit down for a meal. The last 2 times I ordered a sandwich with avocado they didn't put the avocado in it. I should have never said anything because this time I got the browned over ripe ick from the side of the container. It was so bad I threw the whole sandwich away! The place appeared to be clean enough, but of the two employees there, one had cowboy boots on that were dirty with dried mud. read more

This place was the best. Thank You I will definitely be coming back soon. Dom the server was nice and accommodating he was very kind asking what we wanted on our sandwiches!! Thank You Dom it tasted great!! read more

TOGO'S Sandwiches - Dom is the Best!! Thank You!! - Delis Near Me - Jackson, California

Went in today and Dominick was super friendly and made my day better will be coming back most definitely

We eat here often you got a great crew! Kylee ! Shawn ! and Dominic! This is the cute I always see they work great together great team work and these three always give you great customer service! Thank you For making my days a little easier I always leave with a smile nicest staff read more

I love love live ToGos, but I sadly had to give them a 4 star rating this time around. They no longer serve my coveted #27 which gets a big booboo from me. They were kind enough to let the whole group of 8 of us in to order (6 indecisive kids). They were pretty quick at getting those sandwiches out once we got kids in line. The bread seemed a little dry today not sure if it was because of how long it had been sitting there due to lack of customers or what, but their bread is my main reason for coming here. I love their bread. Maybe it was a fluke because it typically is not the case. Still my go to sammich spot! read more

TOGO'S Sandwiches - Delis Near Me - Jackson, California

Wife bought a turkey sandwich 20 bucks with cranberry sauce. Bread was dry not soft no flavor not even salt and pepper. Paid extra for cheese? The best part was the little bit of cranberry sauce that was on it. Paying 20 bucks for a sandwich is ridiculous! read more

I paid almost $20 for a simple turkey ,Swiss cheese with cranberry on sourdough bread sandwich. The bread was dry, hardly any cranberry sauce. It was not a good sandwich for the price I paid. It was flavorless except for the little cranberry I did get. Maybe next time a different shop would be better for the price! read more

It was crowded for a small town with an unusually long wait for sandwiches, but this Togo's ultimately satisfied our hunger for a massive sandwich made with fresh ingredients. Togo's is usually a step above so many other chain sandwich shops (looking at you, Subway) and this location was no exception. We were surprised to find a line five deep at 1 pm on a Saturday as there usually isn't a line for any place but the Starbucks in this shopping center. It moved slow because they looked understaffed. When we did get our sandwich ordered they cut no corners: generous portions of all the toppings. A little sloppy in both presentation and while eating, but ultimately worth it. My pro tip is that you cannot find a better chain sandwich than their turkey avocado. I think it's the #24. The avocado they serve is always fresh and tasty and pairs perfectly with the thin sliced turkey, tomatoes and pepperoncinis. read more

I stopped in to try this place out and get a sandwich for lunch. As I walked in I was pleasantly created and noticed how clean the place was. I got a 33 the triple dip sandwich, it was made fast and was very tasty. I will definitely be coming back to try more great sandwiches. The only down side was the soda machine was outta ice so they where not serving drinks. read more

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Terrible customer service. One meatball on one side of the sandwich. Skimpy on the meat. I think I get more meatballs in my sandwich at subway for a cheaper price. read more

TOGO'S Sandwiches - Skimpy meatball. They are worse than subway. - Delis Near Me - Jackson, California

Came here today because their page said they were taking covid precautions. Nope!!! Both employees wearing masks below their noses. Most of the customers in line inside were not wearing any masks at all. Ugh. We walked out. Disappointing. read more

Worst customer service ever. The gentleman that finally helped me was nice but the girl working did not seem as if she wanted to help anyone. She stood there and just continued talking on her personal phone not acknowledging any of the guest in the store. If she was on break she should have stepped from behind the counter. read more

Uggg. So disappointing! Ordered a pastrami so soggy and greasy. Took 10 minutes, It was myself and two other people walked in behind me. Person making my sandwich had Zero people skills (no smile, no thank you just seemed pissed off). Ate half my sandwich & tossed the rest. Will never return!!! read more

I can't remember if this was the third or fourth time I walked in and stood there for four or five minutes before I gave up and walked out. I can hear them in the back. Sounded like a very spirited conversation. I'm glad they're able to enjoy their time on the clock. Bummer I wasn't able to get a sandwich again. Unfortunately poor service in the front of the house immediately got me questioning where else they are slipping. My money is on sanitation. read more

They have really improved their service and their quality. Gabe is AMAZING, she always goes above and beyond to make sure the customer is happy and feels appreciated. read more

Not the taste of other Togos that I've enjoyed for over last 30 yrs. Sandwich was sloppy & soggy... service was sincere but very very slow. Labor shortage is likely impacting this location and with more training and veteran sandwich makers - I would expect this 2 star is only temporary. read more

Delicious everytime! I got my fiancee hooked on the wraps. I took him to his first togos a month ago and that's all he wants to eat. The staff is friendly, accommodating and the restaurant is always clean. Would reccomend and will be back very soon. read more

TOGO'S Sandwiches - Delis Near Me - Jackson, California

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The cleanliness of this location is horrendous. The bar top is high so you can't really see over the top of it but once I did get close enough to look it was enough not to come back, and I was a weekly customer. However cleanliness is a huge deal and if I didn't also find a hair in my food I may have skipped this. The plastic cutting boards were caked with old vegetables, sauces, and gunk. The cutting boards looked like they hadn't been properly cleaned in days. The girl put my bread down without a paper to at least protect it from the cutting board so the bottom of my bread came away with sauce I didn't want (at best, who knows what else). The cross contamination of vegetables amongst each other is appalling. Not a single container was clean and un contaminated. If you have food allergies I highly suggest skipping this place. Then while I stood there and ordered the girl ran out of lettuce so what does the boy with blonde curly hair do? Pours a new bag on top of the old already soggy wilted lettuce...instead of pulling the container out and replacing the entire thing which would take about 30 seconds of effort. To top off the whole experience their trash cans were full, like over flowing. so when they cut the end of the bread off they just made a massive pile of bread in the middle of the two sandwich making stations. You know what else was stacked up? ACTUAL TRASH on the counter top where they're handling food because no one wanted to take the time to take out the trash. They cut my sandwich with what looked like a knife that had been through 50 other sandwiches with left over food stuck on it. I pay for what I had built with the decision in mind that I probably wouldn't be back soon only to find a blonde hair in my food. There were two young ladies with dark hair in a neat bun and one boy with blond hair in a sloppy bun on top of his head so you do the math on where it came from. Over all I can't believe I paid 20$ for 2 sandwiches that came away dirty and smeared with food from the cutting board, a hair from a sloppy employee, and a nasty knife that ruined a portion of my sandwich. read more

Customer service is amazing. The staff goes above and beyond to make sure you get what you ask for and in a timely manner. The food is fresh and amazing! read more

Great food as always. Service is always a 5. My wife and I will be returning. We love the pastrami sandwich, but Turkey and avocado is just as good. read more

TOGO'S Sandwiches - Delis Near Me - Jackson, California

We live 30 minutes away and when we, my wife and I, come down the mountain we look forward to grabbing a sandwich. Generally that's about every other week so we certainly aren't keeping anyone in business but are regulars. HaHa. The service,? it's always been slow as it seems the back room is very popular. On this day, Jan 2, we decided to drop by but, once we reached the front door were surprised to see NO employee except the cashier wearing a mask. I read the AD for this shop here in Yelp and it stats they wear them, then took to looking into the reviews and see another recent post here talking of this issue with a reply from togo's to address it but clearly it was not. We left that day without a purchase and will not go back sadly as I am a senior and Cannot put my self at risk for a sandwich and a careless manager. . Shame as togo's pastrami is the best! read more

Good every time! Been here several times and been happy with the service & the food every time. Sammies, wraps & salads have all been great!! read more

Went to Togo's for lunch today 5-6-21 food was great but the manager was very unprofessional telling the other lady worker to fix her shirt in front of everyone, telling her she should already be clocked in right at 10. Yeah it's so that lady looked better but it made me and my husband feel uncomfortable let alone the lady that she was saying it to read more

This is only our second time there and the pastrami reuben was really good, though there's no rye bread there and the beef cheese sandwich they're featuring was good to, and the iced tea. Friendly customers and competent staff, I can't see what there is to kick about. It might be a little bit slow but wasn't too busy today. As they say, they weren't slow - or fast....they were half fast. read more

Wow...this place has gone downhill. I haven't been in a few months, used to get the very best wraps! Today it was sloppy, wrapped too loose, not enough fillings, and the counters where food prep took place were all dirty. I should've walked out but I had already ordered. Asked for a side of pepitas since she barely put any on my wrap and was charged extra. Not to mention the masks worn below the nose but, I could care less about masks tbh. The staff looks unkempt as well. I won't be going back again. read more

I'm sad normal my salad are amazing but past two time the new people have made my salad small and looks 1/2 ass and forgets stuff on it. So sad love eating here but lately not so much. read more

TOGO'S Sandwiches - Delis Near Me - Jackson, California

Fast, Good, Clean and Friendly. Felt like a great location. I had the 24 and told them to suprise me on the bread. It was like I said super clean. So yeah, good for lunch for sure. read more

Good sandwiches! Great for road trips!! The staff is super nice! Lots of meat and good thick bacon, none of that bitch ass Subway bacon. Cookies are great too! read more

Food ok most of the time, but they can't wear a mask properly or tell customers to wear one..

I did leave an online comment with corporate to have the owner contact me. He did call me after a few days. He said the manager did not tell him of the incident like she said she would. I told him what happened and he said he had to talk to the manager and employee to get their side of the story. He did apologize for how I was treated. He tried to make excuses for the guy who treated me rudely. He said he had 2 jobs and the other place worked him too many hours. There is no excuse for calling someone a retard. The owner said he would get back to me, however as of 10/20/21, he has not. Just goes to show this business owner does not even do what he said he was going to do and have the decency and call me back! I will never do business her again!! Again, no star rating for this business and their customer service. read more

Te restaurant is dirty and the staff is useless. There is never a manager on site and the franchisee is an absentee franchisee. Although Togo's is known for it's pastrami sandwiches this location served me the worst excuse for a pastrami sandwich I have ever tried to eat. When I finally complained by email. (there is no way to reach the franchisee by phone) I received an email apologizing and asked to come back and get a replacement sandwich. Today when I went back the person on staff said she couldn't find my name on her board and refused to make my replacement sandwich. She also said she couldn't call the owner because she would not be home yet (this is at 2:30pm). Needless to say I never received a replacement sandwich. This location has no management and I would strongly recommend you to go to Subway and avoid this location!!! read more

Since this store opened, my husband and I visit regularly and have enjoyed fresh food and very friendly service. In the last year the service has struggled but today my simple salad was gross. BBQ chicken salad was served with disgusting greens ready for the compost and covered in bbq sauce with a cut up tomato and a little chicken, ranch on the side with bbq sauce on the container. The salad container wasn't even closed in the bag and sauce seeping out. I didn't want to order due to the workers not wearing masks while preparing food and their rudeness but my husband loves his Togo's fave, so I didn't complain. We took our order to go so I didn't even know it was in eatable until almost home a half hour drive away. Sorry, I will not return! read more