I recently went to the Liliha MCD around 11:45 am. I was expecting a long line, but it ended being relatively short. It still took a while to get my order due to the many large mobile orders that the staff was fulfilling. The staff was so unorganized it was Pitiful. The large French Fries looked like a medium order packed into a LG container. Our food order was complete, but someone forgot to bring the ice coffee forward, and no one followed up until we asked what happened to our order. VERY DISAPPOINTED! read more

McDonald's - Fast Food Near Me - Honolulu, Hawaii

I sometimes go here for a quick bite before heading to work. It's right along the bus lines, so I can get in and out. Plus, if you drive, that's a bonus too. Then again, you can't beat the bus for the daily commute. I did not know this McDonald's was 24 hours, but after looking at some Yelp reviews, that's good to know for middle of the night cravings. I once saw this guy complaining to the manager about something. He was quite adamant about buying coffee for his grandmother every morning and the McDonald's staff looked at him like he was a hobo. He felt disrespected so much that he had to complain to the manager. I had sympathy for him, but meh, I had my own problems to deal with. Nice people behind the counter and fast service, nothing less can be said about McDonald's. Plenty of parking and seating area, if you decide on sitting down to eat. Gotta go up the stairs though. read more

Got 4 sundaes all 4 weren't filled evenly and one was only half cup fill. We told the them when the guy handed to us, he made another cup and was a little more still less than the other cups. Anyway, there wasn't any peanuts. We ask for it, they said they out of it. This was the 2nd time not that happy about this location. The other time was the lady that cleans the soda area, my son has his frappe on the rack and grabbing a straw, that lady lifted the rack and knocked the frappe on the floor. She didn't even apologize. Service was terrible. read more

This location is conveniently located in the Liliha area. It is right next to Foodland. Give this McDonald's a try when you are hungry and in this area. Sometimes the drive thru line is long and the parking lot can get crowded, since it is shared with Foodland. The dining area is two floors. read more

It's amazing they now have delivery service. Way more convenient to order online than go into the restaurant and order. Also like the fact that they have mobile orders. Only problem is they don't think special request like adding Mac sauce to the burgers. read more

Went to drive thru today about 1:30 pm. Ordered 2 shakes with the intent of using a mobile app coupon for 40percent off one. We arrived at the pay window handed the clerk Marie a $20.00 which she took and then tried to show her the mobile app coupon. Many attempts were made to get her attention but she never responded. Upon giving us the change we made it known that we had this coupon and tried to get her attention. Her only remark was you should have showed it to me before. We did let her know that was exactly what we tried to do. Shortly there after the manager came to the window and could only say "you should have we should have shown the coupon. This could have been easily been fixed by cancelling the transaction, but instead both decided to make this an issue. Long story short we cancelled the order and went elsewhere. Something so minor could have been fixed instead of trying to say we should have shown the coupon. read more

This was my first time at this location. The usual mcdonalds menu and great staff. This location doesn't have the 2 lanes that a lot of Mcdonalds renovated to have. This location is also located in a really tight parking lot, so to get around there isn't a lot of space and takes a lot longer than other mcdonalds locations to get back on the road But they were quick efficient and accurate with my order, so no complaints!! :) read more

I asked for extra ice... not no ice on my iced coffee. I know it's early in the morning but there is a difference of my request. I'm kind of disappointed with this. read more

who ever designed this mcdonalds/ parking is a complete idiot. had 2 people cut me in line in the drive through because of this stupid layout read more

Myles and I just came back from Japan on Saturday morning, it was around 8:30am, and I was craving pancakes from McDonald's. We had just spent a week in Japan eating fluffy pancakes with meringue (inside the batter), but I wanted McDonald's pancakes from home. Lately, when we receive our food and ice cream cones, etc. from any McDonald's, it is the managers who are handing our food to us. And you know why I'm giving McDonald's 5 stars? Because of the warm SMILES from the Managers. Wow. With all the customers and "stuff" they have to deal with all day long, they put that all that behind them once they reach the window just to flash us a warm SMILE and THANK YOU. Now that's 10 star service to me :) read more

the service is shit and the manager is rude me and my friends.this mcdonalds is so shit i hope it gets shut down.and they almost run out of taro pie like bruh if they sell taro pie then sell it whats the point of selling taro pie if they dont even have read more

The staff is very polite and helpful. Very safe and sanitary. This is a model McDonald's during these trying times. I live nearby and have never been disappointed. They're doing their best and it shows. I would recommend this location to anyone. read more

I've kind of gotten used to the fact that pretty much any fast food place you go to here you're bound to see at least half the tables occupied with homeless people who have nowhere else to go. It's just something I guess you get used to. However I did feel bad on this particular occasion because the second floor was completely closed off so when a tourist family came in looking for a place to sit while they placed their orders, literally every table was occupied and there was nowhere for them to sit. I only managed because I was able to sit in my car and eat. But that shouldn't be a thing. I know it's uncouth to assume someone's financial status, but at the very least I think this place should have a time limit on how long someone can be sat at a table to make things fair for all paying customers. As for the service itself, it was good. The cashier put my order down wrong but the staff had no problem changing my order (which would have been more expensive) at no extra cost. So good on them. Cleanliness isn't great, but since I wasn't staying there it probably didn't bother me as much. read more

I am convinced that in the future there will be no Starbucks, no public libraries and no Mom n' Pop diners. Only McDonald's. Sad but totally going to happen because of high lease rents, convenience and pricepoint. Oh and that's the only place the robots are going to let us eat. They'll want to keep us fat and sedated. All that sodium, cholesterol and sugar will make us dumber and we'll be much easier to control. How could you even fathom a revolt when you've got a Big Mac in one hand and a Rolo Mcflurry in the other? I had this saddening epiphany as I took my children to the somewhat grungy 2nd floor to eat their vanilla cones. The drive-thru at this McDonald's is always ridiculously backed up and completely awkward to turn into. I watched a group of ten men converse in Chinese. I laughed at a Chinese tiger mother scold her nerdy high school son who was doing his homework. I listened to a group of middle schoolers who would probably one day work at McDonald's because they don't have a Chinese tiger mother hovering over them. There were even couples and college kids working on their laptops. McDonald's has created a place where everyone can hang out together regardless of age or background. The beginning of the end I tell you. When the iPhones turn on us and launch the missiles, don't say I didn't warn you. Hold on to your hot apple pie. This could get ugly and John Connor might not be able to save us all! Yelp 365 Challenge: Review #2/365 (The Armageddon) read more

The girl name suerte she is so nice!! She deserves a rating her service makes me want to come to this mcdonalds just for her greetings and service. Keep her at all cost!! And please give her a rating she deserves it mcdonalds!! read more

This place is definitely helpful when you want a quick meal or snack! I usually go through the drive thru here to pick up my mom a snack. I can't remember the last time I've had food from here for myself. I used to have it often when I was a kid though. The parking here is shared with Foodland. The drive can be a little tricky to get into and out of because of how narrow the parking lot is. Service has always been professional and fast. This place is definitely a plus if you're in a rush. read more

How does anyone review an iconic food chain like McDonald's? It IS McDonald's and everyone SHOULD know McDonald's. I can almost guarantee you, that you will NOT find a living human being in the United States that has never tasted McDonald's (well not counting infants). But I could be wrong... Ok so, to save you from a "pink meat" discussion, I'll just review this location and my experience: Ordering: Pretty simple, they rarely tell you to park your car on the side to wait for your food Staff: pleasant; even to the homeless people Location: perfect, right off the freeway; corner of 2 main roads. (Liliha & School) Dining area: 2 floors, well kept, elevator Parking: SUCKS Parking: SUCKS Parking: SUCKS That's why it's best to just go to drive thru at this location. That's pretty much it. Meh. But... Ok, here's an extra credit TRUE story that happened to me at this location. (4am drive thru scene, *TAKE ONE*) McD: good morning may i take your order? Me: ummmm I can't see your menu McD: yes we know, do you know what you want to order? Me: no, not really but go ahead and just give me a #1 with large vanilla latte. McD: thank you ma'am please drive up. (I drive to next window to a small older Filipino lady, obviously not the one who took my order because of the different voice/accent), i give her my money then say... Me: nana, how come your lunch/dinner menu still showing? It's breakfast. Nana: yes i know mumm. I soooo soreee, but dey no like go outside to chenj'em becoos dey scurred. Me: they're what? Nana: scurred Me: scared??! Nana: yes mumm Me: (looking around my vehicle, thinking of predators around), of what?! Nana: hmmm I don't know, dey jus scurred. (I proceed to next window still looking around for any predators) McD: hi ma'am here you go (I grab my food and see 3 workers, 2 females and 1 male) Me: nana said you guys don't want to change the menu because you guys are scared. McD: (smiles) yes Me: of what? McD: it's dark outside! Me: O_o (Drive off) *CUT* The End read more

Slow as usual! Drive thru always! Why? Hoping my order is right. Cause the last few times it wasn't. But what can I say when your hungry for a late night snack... read more

Fries are never full, ordered $1 large fries from the app deal and was so happy but when I got my fries, it really was just a medium due to the content inside. Also, tried picking up my brother's order since I was on the way home since he was still heading home from work, I might as well get it to save him energy. Workers told me they can't give it to me when I literally have proof and the code for the order. Another worker comes and tells them order is not paid for when I literally show them screenshots of it that my brother paid for it with the app. Filipino manager is at the fries station yelling at me in front of everyone. "We can't give the food, we can't do anything about it". I did this many times it's the only time it happened to me where they wouldn't give the food we paid for. I was also on the phone with my brother on speaker to show them proof. I just don't understand they would give the food to uber eats drivers with the code and everything but won't do the same for me, a real customer just getting food for my family with proof of code and everything. UNBELIEVABLE. always hated this location anyway for the quality. it's only 2 mins drive thats why I have no choice but to go to this, but now, Idc about the gas, I will go to another location. Really need to work on common sense/understanding/service/quality of most workers here. Especially manager did not even say sorry or try to explain why. read more

McDonald's - proof that it's paid for as well as code order. - Fast Food Near Me - Honolulu, Hawaii

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I always stop by this McDonalds in my old neighborhood when I am was in town. It has the typical McDonald's food and variations on the local foods, like taro pie, chorizo sausage with rice, etc. Prices are great for a restaurant in Honolulu. Service is O.K. - nothing special. The location is somewhat cramped because the parking lot is shared with Foodland Super Market. The restaurant is two levels - you order downstairs and take your food upstairs when the lower level does not have enough space. Usually, I am used to one-level McDonalds, but space is a premium in Honolulu. This location is also modernized with a self-service drink area. A great McDoanlds to visit when I return to the islands. The coffee is fresh and the ice tea is a different one compared to the ones in California - great taste. read more

The store wasn't very busy at all, but the staff didn't fill the order very well. The manager usually compensates the patrons, but today Mary apparently didn't feel it was necessary. Very disappointed! read more

I'm rating this McDonald's cuz there's something special about it that impressed me - there was no sign indicating that a McDonald's is here, not even at the front door haha! Also, the local breakfast is pretty good! Spam, sausage, eggs, and rice. read more

McDonald's - Fast Food Near Me - Honolulu, Hawaii

Are you serious. Fries were cold and I get 2 small squirts of bbq sauce on my sandwich. After working 12 hours and waiting in your stupid drive through for 20 minutes because I'm too exhausted to cook dinner.... I'm absolutely livid....not that you care read more

McDonald's - Are you effing serious mcdonalds. Wtf - Fast Food Near Me - Honolulu, Hawaii

I grew up with the McDonald's in Liliha and I remember walking here with my family every other week with the pure excitement of being able to get the next happy meal toy. No matter how badly you might get portrayed in the media for causing childhood obesity, McDonald's just know that you will always have a special place in my fat heart. Plus, the Liliha location was just renovated a few years ago and the upstairs looks quite fancy with the Chinese looking decorations which fits in really well with the culture of the neighborhood. read more

McDonald's - Fancy Chinese looking McDonald's - Fast Food Near Me - Honolulu, Hawaii

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If you don't like tight parking, this is not the place for you. But if you love fries, then this is the place for you as they pack it like they should. You don't normally see the fries package bursting at the seams. But my photo does not lie. The burger was just okay. I've had better McDonald's burgers. But then their burgers are nothing special. They need to grill the patties, not squeeze them with a flat iron which is what they basically do. The biggest drawback to this location is that it can get quite noisy. The acoustics of this place is such that noise just bounces around. You can literally hear others' conversations while you sit to eat your food. I came at the wrong time as two Chinese men spoke loudly the entire meal. Them there were these shady looking characters, young adults, that hung around not actually dining. Just basically loitering at the table. I felt very uncomfortable so made my dining experience a quick one. The restroom facility was clean. And the interior was decent albeit kind of old and worn. Be careful when walking down the stairs as you can easily fall if you don't keep an eye on the bottom one. I don't think I'll be coming here during the evening again. read more

McDonald's - Fast Food Near Me - Honolulu, Hawaii

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Went to drive thru to get my order and I already paid but once i went to the drive thru second window to get my food the manager said that it didnt went thru so they took my phone and they charge me twice. But it seems like the manager who is filipino who work @night was rude and gave that tone when she should refund it already and i have to show my proof that she really did charge me twice and i dont know who made her a manager when she doesnt know how to fix a simple solution. WOULDNT VISIT TO THIS PLACE ANYMORE! Make sure you only promote the manager who is more deserving not the one who talks back to the customer. THE MANAGER DIDN'T APOLOGIZE FOR HER MISTAKE. WOULDN'T RECOMMEND THIS PLACE ANYMORE. read more

The most lowliest people workers I've ever seen.. now and then, getting worse! Bad service! I'm I drive thru for 30 mins!! Man!!!! This place is sucks! If not missing some of my orders, then plus too slow......... read more

This one is very historic from how I seen it was when I would go there growing up when it had an outdoor look and now how we see it today it renovated to its current two stories. This one is probably one of the busier McDonald's with it's drive through, seating downstairs and ample seating and booths upstairs. The workers here were very helpful during the Inaugural NextNext Music Competition and Charity Event. Thank you McDonald's! read more

McDonald's - Thank you Beverly for your votes for Jason Tom in the Inaugural NextNext Hawaii Music Competition and Charity Event sponsored by McDonald's - Fast Food Near Me - Honolulu, Hawaii

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Long line and crowded parking lot during lunch. Ordered 3 things and they couldn't even get it right.

I never did a yelp review in my live but my experience at liliha McDonald's was so bad this morning I have to share. I come here all the time and I noticed lately that the drive thru person takes longer and longer to take your order. This morning no exaggeration more than 5 minutes before a response. The idiot in that back of me thought I was day dreaming in my car blasting horn and yelling at me. I mean I wanted a egg Mcmuffin not to get into a fight. I told the lady at the register she took so long to take my order the guy in the back wants to beat up. She never cared read more

This place is a mad house. No matter where you stand there are bodies waiting to order or waiting for an order. The lines are far from orderly and you just jump in where you see an opening. I ordered a meal with a strawberry lemonade with light ice. I told the person making it I wanted light ice and that she had put too much in, but she wanted to argue. Needless to say when I got it, it was too much and the ice blocked the strawberries when I was trying to get them out of the cup. I ended up having to dump ice out into a bag in order to get to the strawberries. I know how I like my strawberry lemonade more than they realize. The meal was your usual fabricated burger and fries. It was hot and as ordered which makes me a happy camper. Not a McDonald's at the top of my list, but I'd come back when desperate enough. read more

On a norm, this location does great durinf regular hours. Come late night...it's a nightmare!!! Between 1200-1230am, there's always a system problem. They only accept cash. NO DEBIT OR CREDIT!! Fine...that's cool...now for my order....I ordered a "Sausage Egg McMuffin" meal with a medium coke. I made it clear that I wanted a sausage "EGG" McMuffin meal. The lady acknowledges it and I proceeded to pay. Once I got home to enjoy my breakfast sandwich, I find it missing the egg!!! Really?! This is the second time it's happened to me. Is it that hard??? The lady even repeated the order back to me. When I went to pay, I pointed out its a sausage "egg" McMuffin and again she acknowledged. I am pretty disappointed they did not get my order correct! Il Is it that hard to get the order right???? What's the challenge here?!!! read more

Order: 20 piece Chicken nuggets 2 sweet n sour 2 bbq sauce 1 happy meal 6 piece nuggets 1 pink toy 1 sweet n sour What I got: 20 piece chicken nuggets 5 bbq sauce 1 happy meal no toy they were also very rude talking in filipino right in front of me while I was ordering. read more

This McDonald's has shown how greedy and cheap they really are! Try and substitute nasty ass pink sauce and nasty ass pickles for shredded lettuce and you will see they want to nickle and dime you and tell you it can't be done Try and substitute a pork fat ridden meat thingy (they call pork) for beef or an egg and they will tell you they have to charge you over 2 bucks! lol I guess you have to expect shitty service from a shitty place! Great job! read more

What was I thinking eating here for a Friday night dinner. After a year hiatus from Micky D's, I thought what the heck. Was lazy, was tired and wasn't thinking. I thought I'd get a cheap, fast meal to fill me up. I was kind of hungry so the picture of the Premium Angus Burger looked so good. Of course what did I get? some plain, over dressed 1/3 pound patty burger. First bite, awwwwwwwww, too much mayo. It's all over the place. Tooooooooo much. The burger was so bland and had no taste. Did I actually think it would taste good? It did have lettuce and a tomato to keep me healthy. Fries were hot so points for that. OK, so it's a really nice place. Clean. Parking is tight. But it's my neighborhood Micky D's. I'm going back on my hiatus again..... G read more

This McD is the closest to me and sadly (or luckily) I go here often. Parking is dodgy and if you go to the drive thru, always, always check your order! About 25% of the time they messed something up! Other then that, the place has gotten the McCafe upgrade and is looks nice. read more

Parking is usually chaotic. Even with a second floor dining area it's hard to find somewhere to sit. Drive-thru service is terrible! They forget stuff over and over and over... I think I'll just drive a few blocks down to jack in a box instead! read more

Was at the bank machine getting money out and after wanted to get a coffee and a breakfast sandwich....but all i heard and saw was a group of women speaking in philippino and not even checking for customers.....as i turned to walk away was when i heard someone say, Can i help u.....im already out the door..... Poor service with customers u have no job for one, ur in america speak and on the clock, speak english for two, be prepared for customers no matter if the customer is there or not...u don't know where or when the customers r coming in..... read more

Slow slow slow! The slowest McDonald's I've ever been to!!! Thought we would get a quick bite if we hit up the drive-thru here, but boy were we mistaken! Took almost 15 minutes for them to take the orders of the 2 cars ahead of us, then it took them at least another 5 to come on the speaker to take ours! I know we should account for island time, but seriously, this was totally ridiculous. No apologies for the wait. To top it off, they forgot one of the pies I ordered. Didn't bother going back because it would probably take another 20 minutes to fix it. At least the food was hot. read more

Wow! This place is unbelievable. We went in to get a late dinner. We went to the restroom to wash our hands. No soap. We went downstairs to see if they had any hand wipes, no wipes. We asked the employees for soap, and they said we're out. So then I asked how they wash their hands and they said they just use water. Is this a health violation? No thanks. We left. read more