This locations drive through has NEVER failed to miss the opportunity to 1) screw up your entire order in the drive through or 2) not given you something you paid for or 3) messed up anything that was special ordered... including coffee... hey management, kindly tell the morons working there that regular coffee & sugar substitute are NOT the same & giving regular sugar to a insulin dependent Diabetic could Kill them!!!!! If I could give less stars to the drive through than 1, I would. But, HERE is the quandry, they are faster if you go inside, they never mess up the order inside, they given everything you order inside, and they get all the special orders right inside.... WTH is with that???? Lol If you go here, go inside... the drive through they don't give a care about. Probably think you're just traveling through & won't come back... read more

I was told they ran out of fries, ketchup, dipping sauce and tea. I never heard of this especially from McDonald's. And to make matters worse, took them 30mins to get my food at the drive through read more

Didn't get my full order, which is especially painful considering how damn expensive it is. Aside from that seemed ok

It's really a shame that it's seems this location is getting worse and worse as time goes on- especially with all the renovations as of late. The drive through takes 20+ minutes recently and I'm not sure if that's due to new staff or what, but most of them don't respond to you ("hello" - "thank you" etc) and they make you feel like you're inconveniencing them by being there! I've worked fast food- I get it but - it's just a shame when I definitely go out of my way to be the easiest and friendliest customer that day! Here's to wishing for improvements! read more

One of the things I hate of McDonald's is the condiments policy, they asking you: anything else?, what size? And pushing you to trying to upscale but the never give you condiments unless you literally fight for it... Funny here I am with medium French fries and no ketchup... Probably they close the business down if the give ir offering one o two bags... read more

McDonald's - Fast Food Near Me - Gorman, California

HOW DO THEIR EMPLOYEES EVEN TIE THEIR SHOES?????? A simple plain hamburger, comes out with cheese and onions. A dbl cheese with Mustard only..is FULLY loaded with everything!!! If anyone in that place makes more than $5 an hour...they are highly over paid!!!! I'm sure the district manager and corporate will be so proud to hear about them. Ok, the manager did make our order right after reprimanded his employes. Thank you for making the visit better. But they definitely need retraining!!! read more

They have a kiosk to order our food and it is very easy to customize our order. But here comes the reason for 1 star. We ordered bagel with no meat. First they gave us wrong order. When I went to ask her, she said her mistake and gave me the other one. When I opened it I saw biscuit instead of bagel. Again I went to ask her about that. She simply said they dont have bagel?? The worst customer service and they don't cars about customers. Food: 3 Service: 1 read more

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Does not give people what they order, and when they do they do not give the full amount, besides that the workers are nice, just a good ol McDonald's read more

This place needs to be shut down. I stopped in at 9:30am to use the restroom because the gas station across the street had their restroom out of order. This is the most DISGUSTING restroom I have ever encountered in a restaurant. The bathroom has about 5 stalls. One stall had a pair of dirty underwear on the floor, another one was clogged full of TP,, another stall had a trash on the toilet, another stall door didn't lock and another stall was out of TP.. There was trash all over the floor. The mirror and counter top was FILTHY and there was NO SOAP in the dispensers. And it's 9:30 in the morning! I asked to speak to the manager. It took him about 4 mins to come to talk to me (had to ask twice.) I told him the shape of the restrooms and that it is obvious they were not cleaned last night. He argued with me and said they were. There is no way that is possible when there is DUST on the toilet and on the top of the tank, no TP in some stalls, and no soap in TWO dispensers. So they expect customers to take a shit, not be able to wash their hands with soap, then eat a burger afterwards?!? Disgusting. Absolutely do not go here. If they keep their restrooms in the condition, you can only imagine how unclean the food prep area is and how unsanitary their employees are when they make your food. GROSS. FIRE THE MANAGER AND GET BETTER MANAGEMENT. read more

They always have my order wrong and always have attitude they don't like when there is a lot of food on the order.

Best McDonald's ever. Had the coolest color changing light table. Would recommend. Food was good. Servers were nice & friendly. read more

McDonald's - color changing light table - Fast Food Near Me - Gorman, California

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I normally don't review fast food restaurants, but I felt like I had to this time. We were on our way back from LA and needed a place for a quick snack and a bathroom break so we pulled into this McDonald's. I personally thought the food was fine. The fries were crispy, the chicken nuggets were also crispy on the outside, which is how I like it. What really bothered me was all the flies. I felt like I was constantly fighting against the flies as I was eating. I wouldn't have minded the place so much if the flies weren't constantly every where. read more

McDonald's - Flies everywhere... - Fast Food Near Me - Gorman, California

This might be the worst "fast" food restaurant I've ever been too. They got my whole order wrong. I got a Big Mac large meal with a Fanta. I got no Fanta and no large fries. Then I ordered 2 double apple pies for my family and only received two apple pies. Then I went to get a refund and it didn't go through. My sister got a 10 piece McNugget and only received 8. It was THE slowest fast food ever. We waited 45 minutes for our food and the guy in front of us waited for an hour and got a refund refusing to wait that long. The place was very clean though I can say. It was a pretty calm place. Overall a horrible place to get your McDonald's. read more

SLOWEST drive thru I've ever been in. Not worth 30 minutes to get chicken nuggets. Do not stop here. You'll be late wherever you're headed.

The bathrooms were really clean and food was pretty good! Nice spot with quick service for on the go!

The fries were perfect came out fresh but the mcchicken... I've never had an order of mcchicken with nothing on it.. This is disappointing.. just took a bite out of it and near the end I realized it kinda tastes raw read more

McDonald's - Mc Bland Chicken - Fast Food Near Me - Gorman, California

Best McDonald's I've been in the whole United States. Very clean, good vibes, and the crispiest chicken nuggets I've ever had.

Everything was cool up until my smoothie. Refused to fill it up saying, "that's all that came out." $4 for a tiny drink that's not even filled, not worth. read more

McDonald's - Fast Food Near Me - Gorman, California

This place sucks ass, they are ripping off unsuspecting patrons who travel between los angles and Bakersfield!!! We sat in the drive through for 20 min which means it's busy, yet we still got cold fry's, cold burgers, cold nuggets. I go to MC Donald's all over southern Californian and they'er great. AVOID this one at all cost. The great thing about MC Donald's is there's always an other one. Let's help close this location by banning together and not coming here!! read more

The lady working the counter was nice, but that's pretty much where positive vibes of this place ends. The line took so freakin' long because they were having issues with credit card transactions. I understand that it can be out of their control, but there was no sign of being apologetic from the staff, and you could tell a lot of people were irritated (especially considering it was around 7:30 in the morning). The place was truly disgusting though. Ketchup in a huge freakin clump all over the soda dispenser bottom exit tank, trash on the floor, and even dirty tables. I didn't use the restrooms, so I can't comment on that, but overall this place seemed pretty unsanitary; I can only imagine what goes on in the kitchen... Yikes! One good thing about this place is that they have a TV that has news and other things. I don't think I have been to a McDonalds that provides TV entertainment, lol. Nonetheless, I think I'm being generous in giving 3 stars, but really at best, deserves about a 2.5/5. read more

McDonald's - The line was almost to the door! People were getting irritated. - Fast Food Near Me - Gorman, California

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This is by far the friendliest McDonald's we have ever been to and also really clean. Though their fries are just somewhat different in texture than the ones I'm use it. So I deducted a star. read more

Zero stars, customer service is absolutely terrible. They refused to let me use my coupon on the app, and thenJennifer, the manager, slammed the window, while I was asking for help. I pulled to the curbside and did mobile order and waited in the spot for 20 minutes to get my food, which didn't come. I went inside, and asked. They started making my order. 10 minutes later, two of the burgers were wrong. Jennifer shires with me that they weren't wrong, that they were made the way I ordered them. She finally said I'd have to wait 3 minutes to make another burger, then 10 minutes later, I asked about my burger, and she said it would be another 4-5 minutes. I asked why so long, she said "because other people are ahead of me so they haven't started making it." Worst McDonald's I've ever been too. Even her employees were apologizing to me for her attitude, saying they get a lot of complaints about her. How is she a manager? Very rude. My food was all soggy and cold, fries were inedible by the time we got everything. $45 worth of cold food. read more

Run FAST AF away from this location!!!!! Expect to wait 20 minutes for your order.

20 minutes to turnaround a 20 piece nugget order. Other customers came in, finished their meals, and left before my order came out. Drive thru prioritized heavily. Don't go in unless you need to use the bathroom. read more

I wish we get what we order it's so disgusting order something and get home to enjoy your meal and you get what you didn't want and requested to don't have it but they really don't care and get you what they want!!! Hope they pay you back there mistake , read more

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Sweet jebus.. this place is terrible... 25 minutes waiting for a 10 piece nugget meal. Wtf is wrong with this location. I have never seen such lackadaisical attitude at any other mcds. I don't want to complain to corporate but here we are. read more

I don't understand how you don't have a changing table for baby's. Came in with my 3 year old and 9 month old. We thought oh good we can get some food and change the kids it will be a nice brake from our long drive. Your on One of the busiest freeway in the California and probably the stoped at McDonald's in grapevine but can't accommodate travelers with kids. Blows my mind. I'm just go out on a limb here and assume the owner of this McDonald's is a cheap read more

Let's see, where do I begin? I am not a Yelper who is notorious for all 5 star reviews or just the measly 1 star for shits and giggles. I try to really be honest about my experience. And sadly, this is probably "as bad as it gets" for a review of an establishment. While driving home and passing through the lovely Grapevine, I needed to stop and use the restroom. My choices were a few gas stations or McDonalds... decisions. Of course McDonalds sounded a little more ideal with the expectation that it's a busy establishment and the restrooms are probably a bit cleaner than a gas station's. I walked in and headed straight for the restroom. I opened the door and the line was already backed up and wrapping into a curve behind the door. One stall ahead had an out of service note on it. The other two along the same wall were vacant, but nobody was using them. My friend took a peek and one was super filthy, the other had no toilet paper and trash overflowing on the ground. Now we're down to three stalls along the other wall... waiting. I finally entered one of them -- used toilet paper and garbage overflowing all over the floor and directly touching the toilet seat. They put plastic trashcans in the stall which were a bit oversized. I was surprised that this stall had toilet seat protectors and paper! The seat was covered with urine, smears of feces and remnants of a used toilet seat protector cover. So disgusting! I already waited 10 minutes, so I do my thing and walk over to the sink. Only one soap dispenser is working and there are no hand towels or hand dryers in sight. WTH?! So everyone has been shaking excess water all over the counter and floor. Why I didn't walk out already is beyond me. I placed an order and waited a good 25 minutes to receive it. I asked the cashier if there was someone who could tend to the women's restroom. He said they've been busy all day and points to the guy wearing sweats, a McD's t-shirt and hat, and said, "Well hopefully he can get to it." He gave me my cup and I walked over to the fountain drink dispenser. The overflow bin (whatever it's called) shares the same collective area with the ketchup. I love ketchup, but the sight of it piling up just looked so gross (peep the pic). Ahhh, medium cup covers, where are they? There's only large and child size. Meanwhile, why not take in the wet, dirty counters for the experience too? This place is just a shithole. So while I had the honor of waiting 25 minutes for my Happy Meal (I wanted the Simba toy), I observed everything from the staff, the manager and the production line. The thoughts of contracting a food borne illness were high on the list, but the only amazingly clean and appropriately functioning process taking place was the hamburger production line. I had a direct view of the gentleman working away and this was the only reason I waited; it looked promising. Dude with the sweats just put his mop down and walked behind the main counter. He was trying to leave and a manager asked him to come back (by the tone of her voice, there was no mutual respect between the two). He's announced to everyone that he was taking his ten after being off for 30 minutes already. Overtime? I guess! God bless him. When my food was finally ready, I walked up to the counter and asked if they had anymore medium lids. The girl who was working at the receiving order line, multitasked to the register and filled the fries busted out with a package with lids. She poked a hole in the bag and reached in to grab a lid - fingers all over touching the underside of it. Ahhh... never again. I ended up with Pumba and not Simba. What a shame. read more

McDonald's - Ketchup buildup - Fast Food Near Me - Gorman, California

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Adequate, typical McDonald's experience. Food was fine and came out relatively quickly. Their bathroom though could use some attention and be cleaner and more tidy. read more

Nice McDonalds. Parking can be annoying but usually it is not so busy. Great place to stop by before going on the road. Nice staff. Love the kiosks. read more

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Every time I've been here , it's filthy The soda machine area is dirty , it has fly's around it , and spilled soda The floors are a sticky mess read more

Filthy environment, employees don't care to be there or want to help. Food took forever, drive through line was long, bathrooms were dirty.

Should I have enough time to write this review sitting in line? No. Am I expecting warm food? ~60% chance. Extra points for convenience but how bad a Mcdonalds you gotta be to someone to write a yelp review? read more

Went through drive-thru and no one would respond. After several minutes, I just move forward to the pay window where I have to wait at least 5 minutes before someone comes to window to talk to me and get my order. I would be more sympathetic if the place was dead and someone didn't notice me, but several people came right by the window and there is a long line of cars. Absolutely can't believe the service.... I feel bad for the people that have to wait because of this. P.S. I'm still at the window waiting as I write this. read more

3rd time trying this location. I'm a standing here now sitting at 21 minutes for 2 cups of coffee. Every time it has just gotten worse and worse DO NOT STOP HERE!!!! read more

Made a rest stop here today on the drive back to the Bay for thanksgiving. I was honestly pretty shocked how chaotic this McDonald's was. I ordered an Egg McMuffin and a Bacon egg cheese melt biscuit. Both tasted good (like most McDonald's) and it was my first time ordering the bacon egg cheese melt biscuit. But the problem is really just with the customer service. After ordering and waiting for a while I noticed people who ordered after me seemed to get their food before me. So I asked one cashier if she could check how far along my order is. Her answer, "oh you see that screen over there?" (Pointing to a computer screen a couple of feet away from where she was standing). "I can't really see it so your order is somewhere on there." ... Really? You can't walk two feet just to see where my order is? So I tried asking another cashier and the one from earlier comes over and asks one of the people handling the food where my order is. And the person she asked immediately got my food for me. I asked for some extra salsa, and it takes 3 employees scrambling around to find the salsa (one of them actually tried to tell me they didn't have salsa, then proceeded to ask another employee "oh we have salsa?" When they finally found it, it was just under the cashier counter in a box... Gosh. It was the most chaotic McDonald's I've been to. read more

Disgusting. I truly wish I had gone to the restroom before ordering, would have walked out and gone to the gas station across the street for snacks or a drink. Plenty of workers who look like they could care less about you being there. The menu has changed and it certainly isn't as straight forward to order a burger as it once was. The staff makes no attempt at making it easier. They just stand back, arms crossed, wondering what you are doing there in the first place. Dirty. That's my word for it. And for a person who no longer frequents McD's much... I think I may have just been permanently turned off. read more

Line queued up for ladies room and lots of angry women about to throw a fit...or wet themselves. Ordered an iced mocha instead of an iced coffee. Was a terrible choice, as it tasted like stale coffee grounds more than anything else. This place gets a LOT of foot traffic because of the restrooms. They are clean though! Many Spanish-speaking folks come through here, so brush up on that Español. read more

They were the very best here. Such customer service, and with a smile, will not go unnoticed by me! Came off Grapevine and already tired. Iced coffee, extra large please. What did I proceed to do? Give my car a wash with it by leaving it on my car roof. DOH!!! Went by the drive-thru, and they just replaced it. French vanilla iced coffee. Now that's totally awesome! read more

One star because there were several bathroom stalls (small but stalls nonetheless). The cleaning staff was polite and I was appreciative of the work in the restrooms (I exchanged pleasantries with the lady cleaning the restroom). Fast forward to my order of a Sausage McMuffin with no egg which was lukewarm at best. I asked them to reheat the muffin and it was returned to me burnt black. Last time I checked, McDonald's was my go-to road trip breakfast sandwich, not so much here. I will be calling the manager. read more

McDonald's - Burnt my Sausage McMuffin to a crisp for asking for a reheat. Poor attitudes. - Fast Food Near Me - Gorman, California