So I don't normally leave bad reviews but this is literally the worst McDonald's I've ever been to. Literally every single time I go to this store something is wrong with my order. From flat soda, to unsalted fries, and COLD HARD chicken nuggets. So disappointing because I live right around the corner from this store and it's super convenient but i just can't go here anymore with how many times they've let me down. Do not waste your time read more

Rude manager named Demetrius? They messed up on our order & he gave me attitude. When I was the one who had to go out of my way for their inconvenience? Come on now... no apology for the screw up? Yeah. & I'm sure he told the food prep to mess with my food. Sandwhich wasn't even closed correctly. SMH.. if you don't like your job. Get a new one! read more

Only McDonald's close to us and we've never had an issue here. While it's only McDonald's, food has been decent every time.

my boyfriend's exact words; " first experience, best experience. they're food is hella fresh " ( for this location ). lmao, we're from Sacramento and they suck out there, idk why this location don't have more stars. read more

Took over 15 mins to get my two sausage mcmuffins and coffee. There wasn't that many people inside the restaurant so I don't understand why it would take so long. After 15 minutes I ended up going to counter to get my food. read more

McDonalds - Ordered at 8:21 and ended up going to counter after 15 min to get food. Note my watch is 7 minutes ahead so 8:37 when I got my food. - Fast Food Near Me - Galt, California

Looking to get sweet tea ???? SKIP THIS PLACE. Been multiple times and about 2 times out of the 10 did I actually get a SWEET TEA. Just went and this tastes like not even a drop of sugar was added. But what can you expect it's McDonald's read more

I went through the drive thru for a 2 cheeseburger meal- cause sometimes you just have a craving. And when I open up the cheese burgers - there is literally no patty in them!!! Seriously? They were not even busy. I call and inform them of the error. And was rudely informed to bring them back. No apology - nothing. Craving over- Not going back! read more

Wow. I guess now that McDonald's has been in Galt a while they have decided to lose quality standards. They are mixing very very VERY old fries with new ones. So much so that it seemed like it was on purpose. I'll admit, I request FRESH OUT OF THE OIL fries even if I have to wait. I know fresh fries. The ones I received lately were what seemed to be three day old ones. I think they are keeping fries they don't sell, instead of throwing them in the trash, they are mixing them with new ones later. This really suck. My, and my wife's burgers were also burned. I will not be spending money at this McDonalds ever again. read more

Ok this is the 4th time and I have had it with your guys' B.S! How HARD IS IT to fill up the damn French fries?!?!?! My medium fries are always FILLED BELOW HALF, W.T.F. My soda never has syrup! And the orange juice I got for breakfast last time was see-thru, extremely watered down! And the service takes FOREVER. Hire people that actually Want To work not these fricking punks that just bullshit and make us pay for their f*** ups! Now im stopping at another mcds to get another FRY and SODA since u guys can't do sh** right!!!!!!!!!! read more

One of the worst run McDonalds I have ever been to. Long wait times, incorrect orders, they can't even package the food correctly. Base incompetence. Avoid at all costs. read more

Ordered 2 meals , and my 10 piece nugget meal was missing the bbq sauce and my fries. Now I have to use non McDonald's bbq (heartbreaking) on McDonald's nuggets and air fry tater tots. Thanks McDonald's. NOT lovin it. read more

Quick stop netted a tasty snack. Something to throw down the pie hole. Service was fast and food was hot. Thanks! read more

McDonalds - At an angle metaphor - Fast Food Near Me - Galt, California

This is the most exquisite eatery I've been to in a while. The food here was delectable and the service was excellent. Barbie and her friend were kind, beautiful, and just providing elite service. This was a fantastic experience and I would absolutely go back! read more

Consistent 15 minute drive thru wait only to get a small when you ordered medium, then have drive thru kid argue with you about it. But at least when I opened my cheeseburger it had a thumb depression poked into it. You see McDonald's and think mediocre consistency, but this one is well below par. read more

Really the food is not bad. But what the heck is with customer service nowadays!? You stand in line, and instead of counyer person saying "Hi, what can I get for you?" They just look at you and wait for you to order. CUSTOMER SERVICE SUCKS!!!!! When you get the order....no thank you. Just puts on counter and says there ya go. read more

Never write yelp reviews but really? Wtf man... Ordered a large fry, two barbecue sauces, and two honey mustards.... this is how my order came. Wtf man.... The food here is already terrible, you think you'd at least attempt to get the order right. read more

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They make everyone park out front . They are more worried about what corporate thinks of their drive through numbers than helping the customer . It's either that or they never have french fries made because that's there excuse every time . I'm sitting in the parking lot with 4 other people right now waiting on my food and had time to write this review. I have now watched 2 other cars go through the drive and leave with food and I along with the other people are still waiting. WALKED in after going in drive through and they gave my order to the wrong person . Will not be back worst fast food service I have ever seen read more

McDonalds was a hot mess this morning !! My coffee taste burnt!! I ordered a Sausage Biscuit and when I got to work .. I took a bite and NO sausage! WTF!!! Management needs to step up & train their workers !! Customer Service Sucks too! read more

Would give 0 stars if I could, needed a quick bite, cheeseburgers came cold, cheese not melted, they got more of the ketchup on the wrapping paper than the burger, McFlurry wasn't mixed, over all really bad. These kind of things wouldn't happen if grimace was still around, just saying. read more

Super long wait times! Drive thru or walk in. If you like waiting 10-15min for your order this is the place to be. Don't come here!

I went to my sons baseball game and needed food and gift cards quick for the kids. So 4 gift cards and 2 drinks. In drive thru they let 4 cars go passed me in other lane and hen come back to tell me I can't order gift cards in windows. Meanwhile have now 5 cars behind me. Really !!!! I was paying cash read more

Literally the worst McDonald's ever. First, they lock the door to the restrooms, then no papertowels or napkins. My friend got stuck in the bathroom for over 10 minutes with no toilet paper and it never got restocked. When I asked the young guy at the front to restock he said " were busy and havnt even got to leave the registers" like thats my issue you guys dont have enough employees? Oh and of course the frappe machine was down read more

Thank you soo much for great services!!!! Favorite place to eat before going to work. Fresh & staff are very friendly.

This place is horrible, they are rude, can't get an order right. I was down the road when I realized that they shorted my order. Plus they are slow as crap, takes 10 minutes to get through the drive through so not worth turning around to get my missing items. Blows my mind that they want to make $15+ hrs read more

Stopped by this location and got a chocolate McFlurry, while I was driving north on hwy99. Got my order and it looked like crap, went inside and I was told that it's supposed to look like so. Like, really?!? Poor customer service and lack of professionalism. I did not need to make it a scene and not worth my breath; I walked out after hearing their poor responses. Looks like it fell and someone scooped it from the ground back into the cup. Sorry, but first and last stop at this location. read more

First off the "pretend" GM Cassandra refused to give us the food they forgot to put in our the bag. We came back thru the drive thru, and waited another 23 minutes in line with OUR Receipt. (Lobby was closed) My kids already started to eat their food because of hunger from long travel. Cassandra asked us to hand her all the food we starting eating even after we gave her our receipt. She refused on giving us our 2 MISSING BURGERS because we started eating, while waiting. I told her I wanted my money if she wasn't going to give me my child's dinner. She didn't even give me the right amount for my refund. Her feeble attitude and fowl mouth was so shocking but sadly pathetic. She actually told us to not come back after I said you shouldn't talk that way to people, especially customers. Rudest woman I've ever encountered. How so much grief can be spent over a $2.00 burger is beyond my rationale. As a retired Manager in Customer Service, I can see that this McDonalds Franchise is losing out on a lot of money because of this horrible staff. Cold food, wrong order, misplaced food, refusal of paid food, wrong amount of change, wrong REFUND, verbal harassment, lying about refill standards and HER position as General Manager. Pretty tall order for 2 minutes of interaction!! Don't bring your children to this place. And if you do complain, be prepared to be told to never come back. I am calling Corporate, but am so irate by what happened in front of my children, I'm going to the very top! The FOUNDER would roll over in his grave to see his FAMILY ESTABLISHMENT that mirrors that of a Prison Cafeteria scene! read more

I would like to give no stars but that's not an option, this is the worst McDonalds I have ever been to, they almost always forget something, customer service SUCKS! Very rude and tonight we spent $40 they gave us half full fries and no toy in the kids meal and no sauce for the nuggets and Melted Sunday's, I would not recommend this McDonald's unless you want to pay for food you won't get read more

WORST CUSTOMER SERVICE EVER! Got our order wrong. Got upset when we asked for sugar. ( we weren't aware they didn't provide packets any more) and to top it off I found a hair in my food!. They don't even deserve a star, but can't review w out it! read more

Always make me wait in front for my order and it's usually wrong so then I have to wait longer. The crew is rude and unprofessional. Wont be back. I'm sick of this from this place. read more

Who in the world hired this crew tonight?! The GM was busy doing detail work so much so, that she was in her own world and didn't notice the staff goofing off instead of filling orders!! The manager with his crew were goofing off by allowing, what appeared to be an off duty employee, to come in and take Polaroid pictures of the crew working and after each shot they felt they had the time to review them and get a big laugh!!! Great that the team felt the need to have fun but do it when you do NOT have orders waiting for over 10 minutes already!!! But let me start from the beginning when when we are just placing our order!!! There were a total of 6 of us together and it was only evident because there was myself, my four grandchildren (all under 8 years of age) and my daughter. After each meal we were asked, even after the first kid meal that was placed, "Will that complete your order?" Six dang times!!!!!! Then when the order was placed we stressed for the salad to have no cheese nor veggie blend! Bad enough it took as long as it did to get our order! We were there before a line would begin to establish itself! No one was in line, there were two gentlemen in the dining room already attended to. So what in the world was the hold up?! Oh yeah, the manager who kept encouraging the distraction with a photo shoot!! When we finally received our order we had to sort through the 3 Happy Meals Because things were combined in bags instead of separated individually. I guess since we were dining in WE had time to figure it out because they clearly didn't!!! THEN.....YES THERE IS MORE....the salad had the veggie blend and cheese wait for it.....AND the wrong salad dressing. Back again to the counterbwe go to point out the error!!! Another 15 minutes go by because of the continued game playing, then I finally stood up to find out why they kept playing around and not corrected their mistake with the salad!!! Well Holy Cow Batman the manager realized he needed to get to work and help the only 2 people who were even making an attempt to work...the cooks. Now the cooks, poor guys looked like they had a hard time multi-tasking but hell they tried!!! The GM is now walking to the sink area after she was so enthralled in the fountain machine.....STILL OBLIVIOUS TO WHAT IS NOT SUPPOSE TO BE HAPPENING ......THE STAFF PLAYING AROUND!!! I was waiting for that girl to take another picture with me at the counter so I could take a picture of her to post here!!! She finally took her seat with the employees who were at lunch!!! Then I'm asked again if I could be helped (from the girl who took our initial order) I pointed out how she did not indicate on the order to omit the items above and it was to be fixed and we were still waiting to complete our entire order....30 whopping minutes later FINALLY!!! It appeared once the Manager got back his focus back the orders went through unfortunately it took our order to be incorrect and totally disregarded to get the flare in him moving again!!! It was slow too!!! With plenty of time in between the orders!!! Someone made a huge mistake with this round because you would think that a site that is not only new but also near a busy freeway had a good rhythm in getting orders in and out in a quick fashion!! This is so not the case here....RUN FOREST RUN UNLESS YOU HAVE A HALF HOUR OF TIME WAITING FOR FAST FOOD!!! I'll could've taken my family to a restaurant for a sit down dinner with the wasted time we spent here!!!! A negative 4 here!!! read more

Why do I waste my money at McDonald's if I wanted to drink my oatmeal I would have ordered coffee of course had no time to turn around and throw it back at them. read more

Wow Once again horrible service at this location. Today's adventure wasn't the usual crazy long wait time or the usual " we haven't had a chance to brew decaf yet" or the usual "our ice cream machine is broken" which really means that they are too damn lazy to put the mix in the machine. Oh no, today I purchased a big breakfast with hot cakes. What I actually received was only the hotcakes. Should have double checked before I drove away. Apparently making a staple order like a big breakfast with hotcakes is just too damn much for this location to handle. This location really blows. read more

I never feel the need to write a review on fast food but in this case it's so horrible I have to. 4 times I have gone and 4 times they have failed horribly. *Wrong food given at drive thru multi times *never any salt on fries (even when given a new batch to correct it) *dude taking orders inside COULD NOT figure out how to make a coffee come w a combo meal OR make the meal deals a large. He told us "it can't be done". I INSISTED that it can and it will be. Literally took him 12 min to take a simple order from us. *food there is bland af, even by McDonalds standards Calling corporate to file a formal complaint. read more

Worst wait time. Been here too many times always hoping they will just take my drive thru order, take my money, and have my food at the window for me. Instead I get to the window to "pick up" my food only to be sent to park and wait for them to come out with my food later. So frustrating when it seems it would be a basic menu item. read more

Advertise items on menu and then told they dont have them. There was no coming soon near the items which tells me you have them. Very disappointed! Employee at drive up could use some customer service skills. read more

Came and ordered 4 plain spicy chickens. Got back 4 non Plain ones. Asked for ketchup for the 2 happy meals. Was only given 3 ketchup packets. I and this McDonald's is ridiculously UGLY! What happened to McDonald's being a kid friendly place?! It looks like a place where a bunch of hipsters hang out. Food was good tho once I got my correct order . Friendly customer service read more

Fast service and good food. One worker was extremely kind and understanding when my order was wrong even though he normally works in the back. His name was Jacob I believe. Great worker, hope he gets treated well. read more

Heard some one in the back yelling at the cashiers because they spoke to the customers. Also they definitely don't clean their ice cream, or smoothie machine or their oil whatever. Even heard rumors flies fuck on their lettuce. Plus I asked for unsalted fries and they gave me extra salt, so yeah just go to a different McDonald's if you want McDonald's. read more

My daughter wanted chicken nuggets today, so we stopped by. I also oreder 2 fish sandwiches. Well the had us pull forward to the curb because our order was being "cooked" and then the 2 cars behind us had to do the samething, we had to wait 10 minutes for our food. Why get us out of the way if you stil dont have the car behind order ready or the one behind that one? read more

Ok.. i dont even no where to start. This Mc Donalds has been the worse location iv ever been to! Starting off this location is convenient for me on my way to work every morning. The staff is rude especially the young girl who works at the window giving out the food, she slams the window door when your trying to talk. EVERYTIME I go i get somebody elses food or im missing half of my order. There was one time i got the wrong order and the manager and employee were laughing in front of me thinking it was funny. To me thats inappropriate and unprofessional that i called corporate. Again this wasnt the first time iv had problems with them. I was furious!!! So now i will never go back!!! I will drive to Pocket in Sacramento closer to my jobsite to order my breakfast in the morning or drive to the other side of town. DO NOT WAIST YOUR TIME COMING HERE DRIVE A FEW MINS OUT TO THE FIRST LOCATION! OR DRIVE TO THE NEXT TOWN IF YOUR PASSING THROUGH. I WOULD RATE THIS SITE A 0 STAR IF I COULD THEY DO NOT DESERVE 1! read more