Tho' ordering and the cashier in the drive-thru weren't awful, the gentleman in the 2nd window, was rushed, almost rude. Practically threw my shake at me and forgot my apple pie!!!! Got half a fork?!? And practically no tartar sauce... I should of check about the apple pie but the tartar sauce, really didn't think had too, I ordered two things plus the shake, I had to until I got back to work!!!! I will check from now on IF I ever go back! read more

McDonald's - Half a Fork?!? - Burgers Near Me - Front Royal, Virginia

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Don't know about the food since NO ONE at the counter see decided to come and try customer service. We left after waiting more that five minutes with EVERY SiNGLE EMPLOYEE just walking past us. This place S*CKS. read more

All of my reviews are based on expectation of the business that I entered. In this case, comparing to every other McDonald's I've ever been. This is an interesting one because it is at the base of a ramp of a main road therefore expects to get Mosley drive-through business. Therefore, the dining room was very small, only two full-size booths and a few other random seats. That said, the place was absolutely immaculate, dining room, bathroom, everything in sight. The only employee visible was the manager on duty and he was welcoming and polite. The food that I ordered came quickly and was amazingly fresh. Definitely one of the best McDonald's experiences I've ever had. read more

This is the worst McDonald's I've ever been to in my life i placed a mobile order to arrive and be parked in the number 3 spot for 25+ mins to end up having to walk inside to get my order which was cold by then i will never come back to this McDonald's everyone at this location should be fired read more

To the man taking the drive through orders, you're amazing! I'm road tripping and stopped. You are so nice! I didn't catch your name. Thanks for being kind, polite and making my day! Yes you just took my order but I can hear your awesome spirit! read more

Food is decent, most of the time. Drive thru people rush the crap out of you every time, but take a while to bring the food out? Just slow down a little maybe read more

This restaurant is closed at least as of 09JAN2022. There is caution tape up across the drive-thru and restaurant as well as across the restaurant and parking. It was too late at night to get any good photos. I miss it as the service was always great even if the warming bin needed help from time to time. The food was hit or miss but you could run in OR they would fix it and bring it to a parking place. Usually it was a young adult working the cashier and service window location and I always try to appreciate that my 2nd fast food job was a McDonald's. read more

I don't typically review chains, but I have to give a shout out to this particular location because they are the BEST McDonald's in my vast experience of visiting McDonalds' restaurants. I am a Diet Coke fiend, especially of the fountain variety, so I frequent many McDonald's and I frequent them, well, frequently! I have a lot of locations with which to compare this one. The staff are the friendliest, they are the most accurate when it comes to orders, and they have the best French fries CONSISTENTLY! Hot, crispy, just the right saltiness. This place is just on point. My parents visited recently and we stopped to get our daily diet cokes and some fries to share, and they both said my God these are the best French fries I've ever had! They're both in their 80s, that's a lot of fry knowledge and some powerful accolades! Anyway just keep killing it y'all. And your diet cokes never disappoint either. Never have I had a syrup issue, a carbonation problem, or any sort of 'off day'. You guys rock! read more

Closed?!? This place sucks!!!! The Manager just quit! Or I guess he should! This place is terrible! He just told us on the PA they are closed. She's locked herself in the bathroom because she's mad. They suck. Avoid!!! Just as bad as the Hampton Inn in the same parking lot... wow. We need Cheeseburgers!!!! Can't believe Ronald McDonald let us down in our time of need. I'm going to tell the Hamburger and the Fry Guy and they will probably quit too and start making Burger King Tacos in no time. read more

This was the best McDonald's experience I've ever had. We were a party of five and were from out of town attending our nephew's baseball game. Shelton and Nathan brought us our food, returning several times to our table to ensure we had everything we needed and refilling items. They even entertained us with jokes and didn't rush us even though it was close to closing. This restaurant is fortunate to have such fun, exceptional employees. It was a memorable experience for sure. read more

absolutely horrible, we waited 25 minutes for our THREE things, when we got our stuff, the lady was absolutely rude. she said "we are busy and I'll throw these fries away if youre going to complain about them being cold when they are hot" I asked my little brother to hand me the fries, they were ice cold, they did not give us straws nor sweet and sour sauce like we asked and did not listen what so ever. read more

5 stars for a McDonald's? You betcha! On my way home from the concert in Strasburg - in the early am hours - I needed some meat - so at 12:30 am in the morning - not much is open out in the Shenandoah Valley - but shining like a beacon in the darkness - was McDonald's! I went through the Drive-Thru - I ordered a Double Quarter Pounder with cheese - I had to wait for a few minutes for it - they made it to order. I don't think I've ever had a burger from McDonald's where it was made fresh for me - on the spot. The burger was hot, delicious, tasty, meaty - just what I needed after consuming alcohol earlier in the evening! read more

To the gentleman working the register tonight, you were the highlight of our evening after the holidays and a daylong road trip with grumpy elders and a screaming hungry toddler. I wish I had caught the cashier's name, but we were in a hurry to get back on the road. At the register, he was exceptionally polite and friendly and attentive to the customer. Our big order came out in a timely fashion. In the middle of our meal, the same cashier humbly came up to our table and asked if he could give our toddler a paper Kylo Ren Star Wars mask - stating it was a new batch since up until this point they had only carried C-3POs. That kind gesture really meant a lot to us. When we got home, even my husband mentioned how wonderful the guy was. I called the restaurant manager to give the guy kudos. I hope his manager shares our gratitude with him. Way to represent McDonald's! Thank you, kind stranger! read more

Are you serious? You're closed because the manager locked herself in the bathroom and you can't take orders without her? Is that real life? As if the constantly broken ice cream machines (nationwide) wasn't bad enough we now have managers locking themselves in the bathroom for whatever reason, and a line of 7 cars filled with people unable to order food! This was my night too. I was all ready to be a dollar millionaire. But NO! You stole that opportunity from me. Instead I was forced to look for another place to eat but it was much easier for me to go back to my hotel room and collect my tears and then try to quench my hunger by drinking my tears. Burger King and Taco Bell from this point on! read more

I will never eat at this McDonald's again. I pull my hash brown out of the bag and there is a curly hair on it. So disgusted. read more

McDonald's - Hair on hash brown - Burgers Near Me - Front Royal, Virginia

Seriously.... I just ordered a large fries and get a measly half container full of french fries in my large size box! Most disappointing visit to McDonald's ever! I asked the girl at the window Why I only had a half a container of fries, she said her manager says they're selling too many french fries and now they're going by ounces instead of filling the container. CRAZY!!! I'd hate to see how many french fries you get an a small size! read more

McDonald's - Half a serving of fries!!! What the.... - Burgers Near Me - Front Royal, Virginia

They're either stingy on their supply or straight shit fast food workers go to the one in town read more

McDonald's - two cups of ice cream and a spoon - Burgers Near Me - Front Royal, Virginia

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If there was an option for 0 stars that would be my rating ! Fast food drive through an impossibility ! Numerous cars in front & behind drive off out of frustration with the time it takes there to get anything read more

Takes 20 minutes to get through the drive through. Not sure why they're so slow, but way too slow for a "fast food restaurant" in my opinion. read more

I ate at this Mcdonald's at 6:00 pm today and will NEVER again. It was dirty and the hamburger was not cooked well done. There were 5 people behind the counter working. The Manager (I assume it was the Manager) was screaming at the workers the entire time I was there. I ate quickly so that I could leave .. so unpleasant. I am shocked if they have any regular customers. A total disgrace to the McDonald's franchise values. read more

This McD's is extra slow and the inside isn't open, only the drive through is open. No rest room access

Horrible service! Long wait in drive through. They got the order wrong with the nice couple ahead of us. We left rather than wait another 20 minutes. We went to another location in town which was very good. read more

Had a wonderful experience today while passing through! Linda, who worked in the drive thru, brought sunshine to this rainy day with her excellent customer service, kindness and lovely smile!! Thank you so very much! read more

Supposed to be open 24hrs but the Manager didnt want to deal with any more people, per the PA systems in the drive thru. That's a disgrace! Burger King, Taco Bell, White Castle here I come. Never again McDonald's. read more

Online it says open until midnight, we pulled up a few minutes before 11 and the man working said "we're closed". That's fine and all but update your hours if you're closed. To make matters worst there were a few cars in front of us and they ordered food but we couldn't. read more

World's slowest McDonald's. Stopped in got in the drive through lane and waited over 50 minutes to get 2 fountain drinks, a smoothie and a milkshake. When we got in line they were serving breakfast. Sat so long, they moved to lunch. The staff seem to be completely unaware of their extreme slowness or just don't care. We were just passing through on a 12 hour drive...this stop and the waste of time was not worth it. No sense of urgency at this location. read more

Three words I'll use here that are not always associated with McDonalds: Clean, Friendly, helpful. By accident we found that they had left the egg off of our Egg white McMuffin (things happen, it was busy.) We were in the car when we found it, so I went back and the manager apologized in a way that made me believe she really was sorry- not my usual fast food manager experience. I was expecting the same old "Hrumph" under her breath you get from a chain, but not here. So thanks Chantal (yes, I remembered the manager's name tag), your team had the place looking good and took care of us with a smile. read more

The WORLD's SLOWEST MCDONALD's drive thru! Do NOT come here if you are hungry, on a schedule...any reason whatsoever basically. Unless you enjoy moving at turtle speed and some people really don't mind that! read more

This place honestly needs to be shut down. The food is always old and cold. The line is always back out to the road. The bathrooms are nasty and never have toilet paper or soap. I mean we are in the middle of a pandemic and there's no soap in the restroom? Idk over all the place is nasty. read more

I counted 9 employees and I heard additional voices in the kitchen area. Huge line inside and only ONE register open. All I wanted was a coffee. It took FOREVER. Bathroom was dirty and gross. read more

Slow. Extremely. Not worth the time. Find another fast food restaurant if you want something quick.

Filthy, only way to describe it. Visited this evening and was only customer inside. Dining room dirty with food and paper on the floor, none of the tables were clean, with most having crumbs on them. Windows and door glass dirty. Didn't even stay to take a chance on the food. read more

What a fustercluck. Can't be bothered to re-open their dining room, unlike most other fast food restaurants. Went through the drive-thru, and they left out two items from my order. Stay far away from this disaster. read more

With years of restaurant experience, I'm rarely critical of restaurants or their employees, but this took a different level of talent. Or they reuse cups. I ordered a strawberry shake. That's it. I've received the wrong flavor before, no biggie. BUT I have never received a shake that was half shamrock half strawberry. I like mint strawberry as much as the next person, but the shamrock part was all in the bottom, so I suspect they started making a shamrock shake - dumped it out - made strawberry. But at least the ice cream machine was working? read more

McDonald's - 10/10 very good guys. Definitely strawberry and shamrock shake. - Burgers Near Me - Front Royal, Virginia

Ass and Elbow Unable to use deals on the mobile app at this location. The manager was combative and insulting. Store ownership did absolutely nothing. Corporate was notified and did absolutely nothing. A month later the app still lets you find local deals but the local stores are "closed"? Done with businesses that shit on customers and then pass the buck. read more

Staff was little rude. Not providing the sauses as requested

Awful. I waited FOREVER in the drive thru at 1015 PM. By far the longest I've ever waited in a "fast food" line.

Terrible experience from start to finish. Entirely too long of a wait in the drive-through. No straws given!

DISGUSTING! One time we were stopping by for a rode trip and my dad got a burger. It was yucky! If you ask him he'll say it was fair but it was soooooooooooooo NASTY. When did fast become all frozen frozen frozen. It's like they elsa to come freeze all the food and then have spring come and defrost it. I don't get how all my friends liked there french fries. Seriously they even screw up on french fries! I came make them way better. It tastes like a dog slobbered all over it! NASTY. It is so dirty. Every time I past that sucky restaurant the sign makes me want to throw UP! No lie! Don't ever go people. All it's going to do is get your super obese with all that grease. IT SMELLS HORRIBLE! DO NOT GO read more

Its average. They only have ketchup in packets. This is the worst thing ever when it comes to fast food. I wont get fries at this location for this very reason. GET A DISPENSER. People waste more of these packets than get used. I always ask for a bunch and then just throw them away. Yea its wasting, but imagine how much is wasted when you cant get it all out. A dispenser, or even a dipping packet much more efficient and cost effective. read more