- Staff was not particularly friendly; it took a while before I was acknowledged and able to place my order - The decor felt somewhat outdated compared to many other locations; also surprisingly quiet for a Saturday afternoon - Standard McDonald's fast-food quality--food was fresh and prepared as requested Hunt for Hello Kitty x Godzilla figurines yielded #5 - Kuromi Mechagodzilla read more

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THE GOOD ---------------- + Employee who handed us our takeout food was relatively nice. + Large private parking lot, like all suburban locations. THE NOT SO GOOD ---------------------------- - As of March 2026, it's probably one of the worst McDonald's (aesthetically) we have been to in recent memory. ---- The exterior and interior are old and are not redesigned like newer locations. Some might like the vintage look though? ---- The dining area smelled of urine when we came by on a Friday evening. ---- The self-serve beverage machines are of the old variety too and are not the modern Coca-Cola Freestyle machines that are available at most fast food restaurants now. MIXED THOUGHTS --------------------------- = Nada. RANDOM OBSERVATIONS -------------------------------------- = Came by on a Friday evening and it was pretty busy, mostly takeout though. There were a few people/families dining in, but most left quickly after finishing their food. read more

McDonald's - Our Fam @ McDonald's - Burgers Near Me - Fair Lawn, New Jersey

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This is easily, by far, one of the worst McDonald's locations in the entire region, and maybe beyond. Everything from the exterior, interior, layout, whatever, seems like it's stuck in the 1990s. I know that McDonald's are all independent franchises, and clearly the owner of location has done just the bare minimum to keep this place compliant with their franchise agreement. Service is bad, the interior is old and dirty. They don't even have the kiosks to order from. Go to any other McDonald's other than this. read more

Fast food is no longer fast food. Stopped here for a quick bite for my daughter. Waited over 15 minutes in the drive thru. Had to repeat my order 4 times, to 2 different people. Terrible service overall. read more

I can understand being busy and having to wait, but when you're waiting because the associates are blatantly ignoring the counter in person guests for the to go drive thru customers I have a problem with that. This location is a disaster and rudeness is a specialty. My child wanted a shake after his meal and was waiting for 15 mins, I go to find what's wrong and he's just being ignored along with 1 other guest. The tables are dirty, sticky soda machine, literal soda just pouring out all over as well. Told the register person and they just dismissed us with I can't do anything about that and walked away. Another guest asked for a manager and they all paused and just called for Julio, could have done that before it got everywhere and you rudely dismissed us. Ketchup dispenser didn't work, napkins empty, straws mangled, and a literal river of orange Fanta soda across the floor from the machine. The ice cream machine worked, but no chocolate shakes so we settled for vanilla. read more

It's probably one of the worst McDonald's in this area. The cashier seemed to speak only Spanish. I asked to buy the toy by itself and had to repeat myself three times. She then said no. read more

i am so freaking disgusting right now. i found someones dirty press on nail in the bag with my food for my to go order. this is a health hazard issue! disgusting absolutely disgusting! threw all of the food in the garbage bc one of their associates nail was in the bag with all of the food. read more

McDonald's - My order: - Burgers Near Me - Fair Lawn, New Jersey

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Worst McDonald's I've ever been to in my entire life. 36 years. Here it is. The worst McDonald's on the planet. No ice in my Diet Coke. Burgers were cold. Cheese like a slab of meat. Not melted. All around the worst. Don't go. read more

Worst McDonald's ever!!! Stay away if you know what's good for you!!! Literally 45 minutes to get food! Horrible! Fast food???? Whatever! People stay away! read more

I cannot stand the staff at this location. I have been coming here for years and they are always the same.... may be worst. Rude staff, long wait, always get the order wrong or missing items. They rush you so its hard to catch what is left. They almost always forget straws, napkins, ketchup. Forget it!! Drive past this and go to another location. I cannot believe the owner of this does not do a quality check. I assume it's because it's still a gold mind since it is a McDonald's. Hopefully sales go down and understand the importance of customer service. read more

McDonald's - Watered down drink and i had to go back for straw - Burgers Near Me - Fair Lawn, New Jersey

Drive thru takes FOOOREVEEERRRRRR!!!!! Taking order w no passion and you have to wait for a min before tthey greett you. Order is taking a year to br given read more

I have come to this location maybe 2-3 times with my significant other and both of us were not impressed, to say the least. I understand different McDonald's locations can vary in price, but I honestly have never seen such a huge spike from others to this one. I'm no penny-pincher, but when two basic medium combos come to $30. No thanks.... it's literally $10 more for the same two meals. Even worse, my burgers have been undercooked and I had to waste it once. Also, the drive-thru is like experiencing a cruel driving test... and the only reward you get for passing is a crappy $15 Quarter Pounder w/ cheese meal lol I'll just be going another few miles and stay away from this establishment. read more

Def worst McDonald's in America, hands down. Food is terrible, they make you wait. They are rude, I don't eat fast food. But my kids like McDonald's, just not this one. read more

steer clear from this mcky ds... 100% of the time they forget something and i'm not just talking sauce. they forgot two whole burgers last time I was there !! and the time before that they actually gave me a burger with no meat on it! like WHAT!!!!! I was LIVID! the people that work there are never, and I mean never pleasant. the french fries are always legitimately cold and it's clear they all don't give a crap about their jobs there. one night ( the night they gave me a meatless burger lol) I waited 10 minutes for that meal because they only had one person working there. I live local so I've frequented here a bit over the last 13 years .. and it just keeps getting worse and worse. go to wendy's up the street they are a 10/10 open later and NEVER forget your food or give you anything COLD. !!!!! read more

Took my order wrong, and refuse to rectify it at the window. I was told by the employee and someone who seemed like manager to go back around and order again? Terrible customer service read more

Unfortunately we had a very sad experience at this place 2days ago! My friend and I were getting breakfast for 7 brave heroes in fairlawn! After placing our Order the manager came over and said that it wouldn't be possible to serve us, because we did not have proper work ID! I had mine and also 6 other curfew letters with our names and barcode (ID) Btw we had scrubs on and the marks of Our masks sinking to our faces and yet we were DENIED breakfast ! A very nice way to express your gratitude Mr Manager and the reality of it all is that if You become sick, we will be here to save you! And you won't need your ID at that time! Very sad day and shame on you, MC Donald's read more

every one of the 1 star reviews is correct . $27 of garbage . why i even went in when i know this is crap everywhere is beyond me . never ever again . oh and the staff is rude and incompetent to boot . read more

This place is a rip off. Not only super expensive but is taking advantage of the drive through business customers only because he is private owned and when you speak to the manager they don't care! Big Mac and shake meal $15. 10 piece nuggets w/ shake meal $15. Double cheese burger 2.50 and tax $35.00 Are you kidding Small shakes instead of soda each meal he charged us $3.50 extra No more Fairlawn McDonalds is a rip off read more

Used mobile app and got charged. Couldn't go inside because the doors were locked. So i waited on the drivethru line for 15 minutes. Here's the best part; I explained to the manager what happened, and that i got charged. So she told me she couldn't do anything, closed the window door in my face, as I was still talking, and walked away. Still waiting for my food... wtf. read more

the prices are astronomical I bought 2 fish sandwiches and 2 big macs the bill is $30,00. are they crazy never going back read more

Bro this place is a joke , I came here last night with my girlfriend and the woman at the drive through has such a nasty attitude! 3 times I asked for a cup holder and all three times she ignored me right to my face , and after the third time she just walked away. Dude not only did I pay 20 dollars for a below average meal, but I got terrible service. F this place, you won't see me again read more

Incompetent staff. Every time I come I feel as if they don't understand English or Spanish or any other human language. Rude staff! They all hate life. I'll try Paterson one next time maybe they're more profesional because this fair lawn location should be ashamed! read more

I really think that the franchisee needs to spend less time worrying about people from IHOP parking in his lot and more time trying to improve his rather dismal restaurant. I have never been there where they have gotten my order correct. Kindly tell me how you can screw up a yogurt parfait and a brown sugar oatmeal, yet they constantly do. The cashiers never have the right change so they always short you by a nickel or penny. No big deal but it's a rather elementary detail for a restaurant. And lastly, the place is a mess. Stopped there tonight and LITERALLY every table was filthy. Looked like they hadn't been cleaned in hours. It's also rather disconcerting seeing a manned tow truck in the parking lot ready to cart off anyone's car who may be elsewhere. I am shocked that their corporate office would tolerate such an eyesore. read more

Horrible Store! Bad Attitudes From Employees And Managers. The Food Is Always Cold And Sloppy. Just Stay Away From This Location. This Was One Of The First McDonald's Built In This Area But Now Employs The Worst Kind Of People Sons of Irish immigrants brothers Richard and Maurice "Mac" McDonald were early American fast food pioneers. They established the first McDonald's restaurant at 1938 North E Street and West 14th Street in San Bernardino, California and so this fast food giant was born. Later franchised McDonald's Restaurants were built to a standard design, created by California architect Stanley Clark Meston and featuring Richard's suggestion of the Golden Arches, one on each side of the building. The arches were lined with pink neon that flashed sequentially and, when seen at an angle, formed the letter "M" for McDonald's. This was such a McDonald's at one time, I vividly recall passing it as a child when my parents bought a home in the New Jersey suburbs to escape the declining conditions in the Bronx. I was sorely disappointed that the old style standard design building with it's stark white tile with red stripes and neon was demolished to give way to the modern brick and mortar "restaurant" we know today. Now a renaissance of sorts is going on with the construction of original design McDonald's being built across the country, otherwise this is another building that says McDonald's read more

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I always get a seltzer water which the Point of sale system doesn't have so it becomes a confusing task for the staff. Also you can not use the app if your order needs a bag of ice or a seltzer. They have in the past year added some friendly staff at night and kept the rude staff away 50% of the time. They definitely do custom diet requests. ** McDonalds hack 101 Order your food with no salt used to cook it and for chicken and fish rest they make it fresh and tell them you will wait for it. Always ask for no salt on the fries as they have to make them fresh. Most likely they will still have enough salt because the staff thinks it's ok to put no salt fries on the salted surfaces etc. Cheap eats? I order all meats as individual Pattie's Fish 1.00 Quarter lb. 2.00 Chicken(not McChicken) 2.00 Price varies between establishments by a small margin. Salads are off the menu? Excellent hack if you can convince them to put a pie in a McFlurry then do it. Thank me later. 4 stars for the newish drive thru staff 0 stars for the rude staff that think it's ok to tell a customer they are fat and don't need mayonnaise Her name is Colombia in case you need to know 5 stars to me for sharing those hacks read more

Wish I could give it 0 stars. I wonder if this location makes it a requirement to have a bad attitude, no personality and extremely rude. First of all their prices are extremely high compared to other locations but it's the only one in the area so they take advantage and price gouge. Well the workers are extremely rude and have the worst attitude, this has been the case every time I've visited. They're usually screaming at each other as cussing in Spanish, lol. Went today to pick up Big Mac meal, quarter pounder and 2 4-piece nuggets, $22 total. I asked for BBQ sauce and no sauce. Girls give some the dirtiest look because how dare I doubt her,"it's at the bottom of the bag", I checked again, and no sauce, no ketchup, no napkins. I thought I asked her for her first-born child. She shoved 2 sauces in my hand with the worst attitude. If they don't like their job go work somewhere else. Needless to say I said thank you 3 times and she didn't even acknowledge me. Absolutely terrible place. Go to Wendy's down the street instead, they're cheaper and the employ are always very pleasant. read more

Not only did I get a 4 piece instead of the 6 piece I ordered, a brick hard apple pie, I also got a long black hair fried into my chicken nugget. You read that correctly, the hair was stuck in the chicken nugget. Disgusting. read more

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So today I visited the McDonalds here on Broadway. The food was fine, but the price point compared to another McDonalds I've visited previously it is VERY pricey. At the other McDonalds i've gone to, a medium frappe was $2 and here it was $4. I was astonished by the different price points here even though they are the same company. It's a little confusing as to why the prices are different. Also the choice of music they play is very nice, but something that really bursted my bubble was the floor pattern. It gave me such OCD! Overall, the restaurant was fine itself. Food is fine. read more

McDonald's - the floor - Burgers Near Me - Fair Lawn, New Jersey

Today I went by the drive through and this cashier named Leydy literally left me with my phone in hand showing her a coupon while she went to go check on her cellphone, she kept rolling her eyes like I was bothering her. She seemed desperate for me to go so she could go back to her phone because there were no other customers. The food seems fresh here, but they have no manners let alone any customer service skills. read more

In this store it is clear that management nor their children care in the least little bit. Seeing that this store is less then 40 yards from my front door I by food,from there when there are no reasonable options. The last three times I went there in the past three weeks were wrong. Things like no cheese on a BigMc, or a burger ordered with cheese, to wrong or non existent SAUSE for my McNuggets. They also run a scam and tell you to pull around and park and someone will bring you the food. They do this so they can take your car off the timer. That timer records the amount of time from when you order to the time the car leaves the window. If the line isn't fast enough they get fired. read more

This McDonald's is the worst I've ever been to. They turn off their lights in their drive through when it gets dark so that people think they are closed. And when u drive to the window they give you attitude. Like Bro it says your closer by 11, why are your lights off. If you dont like to work quit. They curse in Spanish, and speak about their clients thinking we don't understand what they are sayin. Its appalling. read more

If I could give this McDonald's a zero star I would. The woman taking our order was very rude to my boyfriend and myself. It costed us $20 for 2 McGriddles, a coffee, orange juice, and 4 piece nugget! That's a little crazy for what is supposed to be a cheap fast food joint don't ya think? My boyfriend questioned one of the breakfast items "sausage egg and cheese McGriddles" for $9. So he assumed it was two but I think it was a mistype. We questioned the girl and she said no it's one, so of course we found it insane that it's 9 dollars for a damn small McGriddle! When we received our order I asked the girl where was my hasbrown and she was just so rude and said I don't get one. My boyfriend was pissed but at that point I wanted to eat and go. Never going back! read more

I would never think to review a McDonald's- we all have an idea of what we expect from a McDonald's. Quick, easy, food. I feel compelled to write this review because every single time (not exaggerating) I come to the drive thru in this location I have the same horrible experience. First of all, the way the staff talks to customers is absolutely unacceptable. I always make a point to be very friendly, say please and thank you, and treat them with respect and I would expect the same. Nope. If you're ordering a burger and fries they react as if you just asked them to give you their kidney or something. Totally rude short responses and very unfriendly. I can understand maybe the employee was having a bad day but this is EVERY SINGLE TIME. And another thing they do is THEY NEVER FILL UP THE LARGE FRIES!!!! I'm sick and tired of it!!!! I included a picture and I'm 100% truthful I took this right out of the bag and this is how full it is. (And no fries on the bottom of the bag) Are you kidding me? Again I wouldn't care if this was a fluke but it's consistently every. Single. Time and it annoys me so much that I literally took the time to sit down to write this and tell whoever reads this to please NEVER EVER EVER EVER COME TO THIS MCDONALDS LOCATION UNLESS YOU WANT TO DEAL WITH RUDE STAFF AND GETTING RIPPED OFF EVERY SINGLE VISIT!!!! read more

McDonald's - This is how they fill their "Large" fries. Complete rip off and they do it every time. - Burgers Near Me - Fair Lawn, New Jersey

Ive dined at this mcdonalds mutltiple times, as i work at the pasta factory nearby. 90% of the time that ive ordered something like a mc chicken or a cheeseburger, theyre always old, and room temperature. The lettuce in the mc chicken's are mostly always soft, warm, and welted; the mayo is always just a little too much, and the chicken patty is always room temp, and just overall gross and old. Ive seen the most disgusting looking sandwiches come from this specific location. DO NOT DINE HERE! it isnt worth the money. OH! and to top it off, the drive thru is designed in a way where if the line of cars waiting for their food is too long, it actually blocks the only exit to leave, so at some point you'd have to wait untill the line gets shorter for you to leave. LMAO, terrible design. what a joke. read more

Masks pulled down and clearly talking about me and my party with their coworkers. Disappointed.

The worst service. I stood there waiting with no one on line and they kept talking. And there was three of them and I guess a male manager. Finally I get the young girl who goes to the register and looks at me. No greeting. And she's still talking to the group. Pendeja!!! They never make the iced coffee the way I want it. Less ice, half sweet. They really do suck at this location. read more

Isn't it amazing after all the one star reviews with very real and legitimate concerns.... nothing has been done. They just don't care. We live nearby as well, but travel out of town when craving a Big Mac. At least we get our order correctly, in a reasonable amount of time, for a fair price, from friendly and efficient help, who do not treat you as if your visit is an intrusion. read more

Worse mcdonalds ever, always mess up the order. Large fries always half full, staff does not care about anything, ive had hair in my food before. Someone should open another one and out this one out of business. read more

Place charges once through the app and then makes you pay again to get your food. The manager gives an attitude and employees have no idea what they are doing. They honestly deserve a class action law suit to learn their lesson. read more

This is hands down the worst McDonald's I've been to as of late the prices are double what they are at other locations and the service is terrible I ordered a sprite and was given seltzer water! At that point I decided to count my losses and leave, will not be returning. read more