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    Chick-fil-A

    3.9 (19 reviews)
    Open 6:30 am - 10:00 pm
    Updated 1 month ago

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    Chris E.

    I typically only review fast food restaurant locations if our experience was "out of the ordinary", as in extraordinary or mystifyingly horrific, and this one was the former because I just had to give the employees at this location MAJOR MAJOR props. The food at this Chick-fil-A is like any other, so nothing there will surprise you. HOWEVERRRRR, ALLLLLLL of the employees I encountered at this location were very accommodating, patient, friendly and efficient! Every time I went up to the counter to request for more sauces, extra containers or paper bags, the employees more than happily obliged to get it for me. In addition, I observed them patiently resolving customer issues (e.g. missing DoorDash order) and making sure that all customers they encountered were satisfied. I'm not sure what type of training program that Chick-fil-A has, but it undoubtedly has to be one of the best ones in the entire country. The best customer service I ever received anywhere has always been at Chick-fil-As and this location was exemplary of that! KEEP UP THE GREAT WORK Chick-fil-A Paramus employees!!!!

    Paramus NJ owner/operator
    Bob S.

    Three stars only because it's too darn confusing to get in from the main road #17-N; if you miss the entrance, it's a whole rigmarole to get back and then getting past huge drive-thru lines. I asked the person at the counter if there was a senior discount? He said there isn't one. NBD Otherwise, the service is fine. The food is good, the place is kept clean. We ordered the food and then they told us to go take a seat with a doodad for the table. A short time later, one of the employees brought the food over to the table. Exiting the parking lot is easy. There is an EV charging station. Not a Tesla supercharger. We spotted another one a little further north on 17 North. If we had known that there was one there, we would've gone there because it looks easier to get in and out of.

    Nehal A.

    Recently opened new store right next to the Fashion Center Plaza on NJ-17. Very popular with crowd, parking and drive-thru lanes filled with cars. Inside of the store is very well maintained, neat and clean. Many team members walk around to ensure guests are taken care of and everything is spotless. I had no line in front of me. Ordered straight at the counter right away. 4 sandwiches, popcorn chicken and fries were ready in few minutes. The handover associate was really nice, gave me few extra sauce upon request. The store maintains high quality and taste of trademark Chic-fil-a sandwiches. Popcorn chicken was really good. Fries were delicious. Really happy to see this store opening. I no longer need to walk into the Paramus Park mall to get chic-fil-a anymore :)

    Chick fila Paramus

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    Review Insights

    1 month ago

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    3 months ago

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    16 days ago

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    2 years ago

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    3 months ago

    Great location. Food is always fresh and delicious as usual for chick fil a. Friendly staff.

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    4 months ago

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    2 years ago

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    2 years ago

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    6 months ago

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    10 months ago

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    1 year ago

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    1 year ago

    This location had the most friendliest and helpful employees. [[HIGHLIGHT]]And the place was spotless !![[ENDHIGHLIGHT]]

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    2 years ago

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    2 years ago

    Location is now open and it exceeds expectations. It's clean, staff is friendly and the food is great. I would recommend you try!

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    2 years ago

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    2 years ago

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    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    Clean and standard design at the dining area.

    Mentioned in 3 reviews

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