I gave late night doordashing at this location a 2nd chance and can say for sure this location has fixed the problem they had with late night doordash, the staff is fast, friendly, and seem to understand the system pretty well now. I always accept orders to this location now adays. read more

Waited 40 mins for breakfast today. We placed our order on the app waited almost an hour and the coffee was small and not medium like we asked for. Horrible place to go I don't know what is wrong with this McDonald's but they are like this all the time. Definitely worth driving a few more mins to go to the Calimesa McDonald's but even they mess up a lot too read more

Received 2 hamburgers through UberEATS with no MEAT in them. McNuggets were over cooked. The quality control is below terrible.

If zero stars were an option--I would give just that. Worst service ever....drive thru order was not ready so they have you sit and wait to keep their timing good. After about 10 minutes or my daughter goes in to check on my order and they still haven't made it. After about another 10 minutes I go in and STILL no food. I ask for a manager and she is just clueless. Will never come here again....mind you this isn't the first time they have done this. First time they failed to say their ice cream machine wasn't working properly and left us sitting and waiting. read more

They take so long for just two meals with not that many people ordering. Two of the three restrooms were locked and the one that was open ran out of toilet paper. I informed staff and they did nothing... read more

This is the worst McDonald's I've ever been too. We waited 15 minutes to order and 25+ minutes to get our food. The only person working the counter was rude. They were out of ice tea and ice cream. The trash cans were stacked up and over flowing. Over all a very disappointing experience. I gave them one star only because there was no way to give them less! read more

I visited at 12:14 pm to just grab 2 Mcdoubles,I was about 4th in line no big deal however the customer's in front of me were yelling toI the back are we Invisible? I saw the manager turn around and say we have all these orders on the screen that have been waiting we will get to you guys in a bit!??? Are you kidding me,so let me get this straight Drive thru takes priority over thr Counter! Not only does Management have thier Head buried in the Sand but so is this Franchise owner. Let's stop blaming everything on Covid and start taking care of your business!And Craziest part of this whole thing was as soon as I sat down they called 244 my number WoW ! This is a prime Example of the District Manager not doing his or her job I would be all over this First thing Monday Morning! read more

Well yelpers this is truly the worst McDonald's in regards to customer service at 1199 Calimesa Blvd, Calimesa CA, 92320* store #10825* Tel#909-795-6236* & now that I found out who the owner is of this McDonald's* it does not surprise me, because this 300 LB* Non-caring piece of Feces !!!!! is the same owner of the one, I filed a complaint against back in 2017 at his 1492 E. 2nd, Beaumont Ca, store* he does not train his managers how to take charge at these locations* The employees are ill-trained* they simply do not pay attention when you place your order, Now today's complaint, 1-25-2019* They also, manipulate & makeup the prices each day* I'm charged a different price for the same order #2 Egg McMuffins & A small senior coffee for #3 days straight, I was charged $4.73* This was well past the price increase on the first of the month* I keep receipts, & I know what I'm supposed to be charged, but it's so obvious they don't* I told the manager Rachel more than a month ago about this, she said she would look into it & fix it & she apologized* but nothing has changed* So Now it happen again & I told manager Deborah about it & I told her I already told Rachel about this B/S* she apologized & Told me she will look into it & fix it* well it happened again today*1-25-2019* & I told Deborah to her face, Don't you remember me telling you about me telling this to Rachel more than a month ago* why are you undercharging me & overcharging me/ get your prices Right* why would anybody want to keep paying a different price for the same meal* day in & day out/ this is totally unprofessional & unreal, They don't know how to honor their own coupon, which is buy one get one free, why tell someone to fill out A survey to get a coupon for buy one get one free & then you don't train your Cashiers how to enter the freaking code into the simple fifth grade level touchscreen* & before she came in at 9 a.m. This kid tells me my total is $9.20 & He clearly admits after I showed him the receipts for the past #72 hours* He said & I quote, They didn't show me how to do this* & I said well I'll sit & wait for the manager, to clock in*, meanwhile he throw away the #2 Egg McMuffins & the coffee* I was willing to pay him The $4.73 That I was charged for the past # 3 days* But he would rather throw it away, This kid Kevin/ Then honor the price, I was charged for the same meal, The past # 72 hours /$4.73* so when Deborah got there to start her shift at 9:00 A.M, I told her I'm out of here/ unless I get my breakfast for Free, since your employee wants to argue & then throw away #2 Egg McMuffins & A coffee in the trash can & argue over a $0.32 difference in price* she says I'll Do it this one time, & says it with an attitude, as if I'm asking for this everyday* that's called fundamental fairness, you apologized to the customer & you comp the customer, At least for his breakfast & not be Petty & Piss Him off more* because the customer was right, you're manipulating The prices, he gets overcharged /he gets undercharged* he doesn't have access to the computer, you do & He you told you more than twice about this before* more than a month ago & you clearly told him/ you would fix it & you lied, that's the least you can do, is give him a free meal* no one told you to bow down & get on your knees ok*, it was like pulling teeth to get a free breakfast* I've said it before & I'll say it again you would never get this, level of bad customer service, with this type of attitude* At A Starbucks or A Chick-fil-A or In & Out Burger, those employees deserve $15 an hour/ not freaking McDonald's employees, Especially at this location* if I could give no stars I would, they don't even deserve one* I now see why they have such an extreme turnover at this location* from yelper Troy* read more

I've been going to this McDonald's since it opened, old I know. They take really good care of their customers and always serve with a smile. The staff is great! The food, well, its McDonald's ;) read more

Please please please update your business hours! This is the third time I have went out of my way only to find the drive-thru coned off. The first time was in the evening and the past two times have been a little after 5am. I don't what the deal is but it's ridiculous in my opinion read more

It never fails after coming to this McDonalds several time, we either have missing hash browns, have to wait 45 mins for extra hash brown, and latest one was waiting 5 mins and driving to the window only to get attitude of not hearing us over the speaker. I don't understand, why we continue to come back. We love McDonalds breakfast and this is the closest to us. After our last experience we didn't return for 6 months. It took us 10 years to come back before after our food poisoning in the Banning location. Now the latest is waiting 5 mins and not getting service to the window. Sadly we are going back to not supporting McDonalds for good! Oh and we ordered extra hash brown, but instead they charged us for two meals. Worst experience in the morning every time. Corporate call for sure going to be made. read more

I usually do not frequent McDonalds. I received a gift card over the holidays and decided why not give it a try. I was not pleasantly surprised. The service was mediocre. The food was subpar. My order was wrong and it just confirmed my original thought. McDonalds just isn't a good place to eat. I usually give more than one chance to a food establishment. Both times mirrored each other. The McDonalds in Calimesa and the one in Yucaipa quite literally suck. Terrible service, terrible food. I still have money left on my card, I hear the hot drinks are good. Do I give it a try?! read more

***This is a pretty standard McDonald's and their breakfast is very similar to other McDonald's locations out there; the inside of the store is pretty nice for a McDonald's with a flat screen TV, a clean layout and a variety of seating including a large communal table that could easily accommodate big parties*** This McDonald's, like most locations, has its own complimentary parking lot. The parking lot is big and it is easy finding an open space. read more

After being ignored, along with a number of other "customers", I used the Kiosk for my cash to-go order. Other "customers" just left without ordering. After a 30 minute wait and hearing order numbers placed after mine, I left. This is not a one time occurrence. If you can get the attention of an employee they are told by the manager to only take a limited amount of counter orders. In restaurant "customers" are expected to stand and be ignored? There are so many other options for food on Calimesa Blvd. I won't be back. read more

Just came to get breakfast and they told me they were out of orange juice and hash browns. So much for breakfast. Been here 30 minutes now in the drive-thru line, all just to not even get a complete breakfast. Never coming back to this one. read more

I quite enjoy McDonald's on a regular basis. Though I took my grandchild to eat there and they had no chicken sandwich options included in their kids meals. I was quite disappointed in this. Don't know if I'll go back. read more

I come to different McDonald's locations numerous times a week as I'm a truck driver and all I want is a hot food and satisfy from a long day of driving and this is by far the worst location food came cold and coffee wasn't hot which they forgot to give me with my order btw.. service isn't that great either they all seeem lost and don't know how to multitask read more

After being let down by the Beaumont Ave location I swung by the calimesa location for an iced coffee and you guys did not disappoint! Coffee was great and the two girls working the window were excellent!! Great service. Thank you for making up for the tragedy that is beaumont ave. That guy is the worrssssst! read more

Not only did i wait in the drive thru lane for half an hour but they got my order wrong. I was already late to work so i didnt have time to even correct them‍ read more

They really need to get their drive thru in order. It seems like there's only one person working in the whole place with the wait times I go through. read more

This place gives fast food a bad name. Because drive thru or restaurant - it's pretty much SLOW FOOD. And of course, on paper, I'm sure their district manager thinks it's running smooth. But it's not. What they do is cheat their required drive times by pulling cars out so the timer detects is leaving. I'm sitting here with 5 cars! Hahahaha. I hope to God McDonalds reads this. Anyway yeah the place is slow and the orders are a flip of the coin right. Enjoy your wait people! read more

Ice cream machine never works. And hey if you're going to have teenagers running the business maybe hire some that will actually do a good job? Those littles can't seem to work a drive thru to save their lives. Stupid McDonald's right here. read more

Worst service ever had at McDonalds. Servers are rude, waited almost 1/2 for food. When I asked for my order they did not know what it was Place is dirty. Won't be back read more

This particular McDonald's is okay. The staff are nice but they always get something wrong with my order. Usually go to other locations for a their Big Mac combo and some small add ons for cravings. The Big Mac here wasn't as hot as usual and the bread was hard, seemed to just be sitting out for a while. They also forgot my chicken nuggets last time I was here they didn't put in my apple pie. I'd recommend the other locations in the area. read more

Do the owners know that the employees tell people the shake machine isn't working or they are out of shakes, just because the employee does not want to make a shake? I asked someone why this keeps happening because it has happened 3 TIMES and this former employee stated, "because when the shift leader/manager aren't around, they tell people that so they don't have to make shakes." Ridiculous! Go to Jack in the Box across the freeway if you want a shake! read more

I am giving this McDonald's a four-star. Because I have been to for McDonald's on the 10 freeway in the last couple months. And this one by far is the best. Still lots of room for improvement. However if you're going to stop at a McDonald's this is probably your best shot read more

I would give zero stars if possible the service sucks, the wait is ALWAYS ridiculous they forget to give you simple things like straws, they ask girl or boy and still get it wrong like what the hell are they asleep? No yogurt in my happy meal and no drink this management must suck bad read more

Went to this McDonald's and was floored at how filthy the restaurant floors and tables were. Your shoes actually stuck to the floor as you walked. Trash all over and even the condiment place for the straws and ketchup were covered with what looked like dried on strawberries. The man who took our order had his shirt out with his t'shirt underneath showing. He was the shift manager from what his name tag said. Was going to eat inside there but chose to just leave with the food. What a filthy place. read more

Not sure who they are hiring now a days. Lady on drive through was real rude and the way she talked ugh. Maybe rude due to their wages, but hey it's not my fault you are having a bad day read more

The classic meal selections. you Just can't go wrong with it. The big mac's, filet fish, chicken nuggets, the fries, the hamburgers, and the desserts of what I normally get. The costumer service is great too. Thanks McDonald's. :) read more

The rude worker at the drive through window ended up shorting a meal. Went back and they said they verified it was in the bag, when in fact it was not. They acted like I was trying to obtain a free meal at McDonalds, when I purchased for my three grandchildren my wife and I. I was wearing a thin blue line shirt and am a retired Police Officer. I believe they rude worker did not like my shirt. Manager was incompetent and lazy and did not follow up with me. read more

THE worst service/speed/accurately I have ever dealt with out of all the McDonald's in my life. I have yet to have a perfect experience at this location. I have tried the drive-thru(they parked me), the kiosk(they lost my order) and for the first time ever today, I tried ordering ahead on the app(my order was lost and took 30 mins to fix my order) I feel like it's my fault for going around 12pm, but shouldn't that be the manager's job to sufficiently staff the establishment, especially during peak hours? I work right next door so I come here often. I have never been offered a discount or coupon because of the inconvenience. Save some time and go to Jack In The Box about a mile away. I have recently discovered that they also have all day breakfast and I have yet to have a bad experience. I'm in and out in about 2 mins and the food is fantastic. read more

This location was NOT ready for the McDonalds app and all that comes with it! Super slow and super rude with delivery of food. (Mind you, I used the app and did in store pick up). They didn't actually have to even speak with me, if they could have processed my order correctly. Didn't even have to walk it to my car in 103 hot as hell temperatures. An apology, and fix the issue goes a long way. Even without an apology.. Just fix the issue (needed sauce for TWENTY nuggets and they forgot my drinks) would have worked. Instead of huffing and puffing and slamming stuff. Hoping the worker was just having a bad moment, and it improved as the day went on! read more

Worst McDonald's ever. No one here takes pride in their work and I hope to God no one here is being paid over $15 an hour. The cooks in the back should be fired. read more

I with hunger and I find out when to McDonald's THERE CLOSED and it's not even 10:30 and SUPPOSEDLY they close at 11 it was 10:12. And like good workers should closed a bit after 11 if it's possible because I'm hungry and Mikel myers. Have a good night read more

Last evening we went to the McDonald's in Calimesa. Ordered 2 Mc ribs. Got home went to eat them absolutely no sauce on them . I called and the girl on the phone was rude. I told her that I just wanted them to know of the problem and I was not going to drive back. She didn't say sorry or anything she just slammed the phone down. In my day we treated people with respect. She must not realize that we make her pay check available to her. read more

Horrible mis-treatment of their employees This place should be under investigation for the way they treat their employees. Was inside the restaurant a few weeks ago. It was slow. Placed our order (I won't mention the cashiers name) and my friend wanted to make a change to her order. When the cashier tried, he apparently made some kind of mistake and needed help to void the transaction from a Mgr. There was only ONE person behind us at this point. He kept flagging down people for help and they continually just walked right by him. My friend then told him not to worry about it just keep it as is. He said he would he had made a mistake and actually needed help from the Mgr. He stayed totally calm and had a smile on his face the whole time. Finally, after about 5 minutes some "manager-ish" person came over and scolded him right in front of us. Actually told him "You need to start listening to customers and stop making so many mistakes". We were floored and yelled back at that "wanna-be manager" that WE had made a change to our order and that he did nothing wrong. By now the customer behind us is getting really irritated that it is taking so long. We finally got our food and they didn't give us a side of big mac sauce that we ordered and paid for. When I told the same cashier he apologized and said he would run and get it. Well 2-3 minutes passed and we see this large man that actually appeared to be the manager yelling all over the restaurant "Where is (I wont mention his name)"...over and over yelling where is he? I though oh no, now this poor kid is in trouble because he went to get our big mac sauce. The young man came out with the sauce and the Manager literally starts berating him in front of everyone. Both of these Manager and manager-wanna-be's should be fired. Possibly even publicly humiliated for treating another human being like that. So disgusted in this place. read more

Not surprised with the 1.5 overall, this place is horrible, the staff and managers are incompetent, lazy and cant fallow simple directions. Check your orders all most all the time they get it wrong, then they argue with you about them getting it right. I dont know if this is a corporate store or a franchise owned store but seriously close and throw away the key or fire everyone then hire and train new people. read more

Totally rotten black lettuce on the top of the clubhouse burger. Talk about food poisoning. What a waste of money! Do not go to McDonalds in Calimesa, California. When pulling up to the second window to pick up my food, the employee said, "How is your day going?" I said, "Great and asked her how her day was going." She stated, " Good now, the manager just left. He is breathing down our necks." The manager needs to check how old food product is! The lettuce looks like it has been laying around for a year. Please send me an email address so I can send you this picture. It is the worst thing I have ever picked up at a fast food restaurant. Very embarrassing! I am glad that I checked the burger before I attempted to eat it. You get fresher ingredients trash picking out of the dumpster in back of a restaurant. read more

McDonald's - The box says Crisp Green Leaf Lettuce. It should say, limp black rotten lettuce! Beware, inspect between the buns! - Fast Food Near Me - Calimesa, California

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So today on my way in to LA . I stopped by the Mc Donald's in Calimesa. They got my whole order wrong. I ordered a #2 sausage McMuffin and a oatmeal. So my sausage McMuffin did not have a egg on it or cheese. But I did get a double sausage patty. Gross I also did not receive my hash brown and my oatmeal had barley any water in it. I called later in the day because I was driving to LA and was not able to use my phone. So I called around 250pm same day and spoke with Taylor and he had told me they could not verify my order to much time has passed. Than as I continue to tell him about my order. He rudely says just tell them you spoke to Taylor. Well I don't want or need your hand outs. I need you to apologize to the customer and ask me how you can make it up to me. read more