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Sharetea - Classic Pearl Milk Tea

Sharetea

(94 reviews)

Coming from the SGV, finding different Asian foods has been a challenge. I was so excited to hear…read morethat there was a Sharetea in Beaumont. I have been to Sharetea multiple times in college, so I am so happy it's nearby. The inside was SO cute!!! They have this floral photo wall with a neon sign. It's adorable, I love it! They have the menu printed to the right of the register. I personally love having the menu closer so that you are able to look at all the details. All the menu items look the same from other locations. I personally usually get the Okinawa pearl milk tea. Sometimes I switch the boba with herb jelly - that's really good too. It taste just as I remember it. Delicious! So glad to have Sharetea here!

Sharetea is usually my favorite boba shop, but this location was extremely disappointing. The…read morecustomer service was poor from start to finish. This evening, I visited the store where three employees were working -one female and two males. I ordered a total of 7 drinks. One of the drinks I ordered was the halo halo for the first time and politely asked if it could be remade to have a taro flavor, as the drink tasted primarily like plain milk with toppings. Unfortunately, there was no taro flavor at all, which is not what I expected. A traditional halo halo should have a noticeable coconut and/or taro taste. As you can see in the photo my drink is white like snow. There is no purple hue, don't get this drink unless you like a snowy milk drink. One of the male employees stated that it was against store policy to remake drinks. When I expressed my concern, he told the other two employees to handle the situation in front of me, instead of addressing it himself. The female employee did not respond, and the other male reiterated that he could not remake the drink due to store policy. He stated halo halo has one scoop of taro powder and they cannot add another scoop of powder. When I asked if the store would not correct a drink that a customer disliked, I was again told it was against policy. I believe that when a customer is dissatisfied with a product, especially when it does not match its description, it is reasonable to expect the issue to be addressed. This was the worst customer service experience I have had, the employees were rude and because of it, I will not be ordering from this location again. I believe that good customer service includes helping customers feel satisfied with their order when possible. This experience was disappointing, and I hope the location can improve its customer service in the future.

Kafei - coffee - Updated May 2026

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