Although it the drive-through is supposed to be open around the clock, we waited nearly 10 minutes to get service from an employee, not sure what they were doing at the time. Nonetheless, I place my order with the code from the app, so everything was paid for. But to my surprise, an Afro-American lady told me I didn't pay and I had to pay before I got my food. I said I did pay. Check your computer. Sure enough, she came back and said yes you did. After that I said the burger has no muscle on it, right? She said, no you didn't ask for no mustard. I said I sure did, and she continued to go back and forth with me. Finally with the face of anger, she said fine I will remake it. She came back gave me my food, no thank you, no smile, nothing. Not sure what they're teaching employees today at mcdonald's, but it sure isn't customer service or good manners. To add insult to injury, the fries were cold soggy and awful, not sure if she tainted my food. The burger didn't taste right either. read more

McDonald's - Fast Food Near Me - Boca Raton, Florida

Before leaving the Boca Raton area, I made a quick stop at this McDonald's for a hamburger and fries to eat later. I placed my order on the kiosk, then waited a few minutes to receive my food. The employee handing me my order was nice. There weren't many people inside as the majority of them were going through the drive-thru. Oh, have you heard? The McRib is back for a limited time. read more

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Best McDonald's in Boca. East or West. Always well prepared. Not one failed McNugget sauce event and that's saying something. How many times have you opened the bag, only to find no sauce for your McNugget's? Well, this place must have a special "sauce cam" that alerts the server in case AI establishes a missing sauce! read more

Large Fries $3.95 That's all I ordered. This is what was in the bag, what a $HIT Show Seriously... can someone just do their job and scoop the fries INTO the container? read more

Close to my job so I'm here often for breakfast and lunch, always use my app so I go curbside. Morning crew knows me by car and order lol. They're always smiling and welcoming when I go in. Food always fresh read more

Mostly I only experience the drive-thru and the staff are all very friendly. I highly recommend getting the McDonald's app to get deals and to be a part of the MyMRewards program. The drive-thru line gets kind of wonky during busy times, but not as crazy as another restaurant nearby. If the line is long I would recommend choosing curbside pickup in the app. read more

McDonald's - Drive-thru, take out or McDelivery, can't eat inside at this special period of time. - Fast Food Near Me - Boca Raton, Florida

First off, I realize we're talking fast food here, and it's not as much as the taste, as it is the blatant disregard for what we get vs what we pay for. Only reason I'm writing this is because it has happened to me almost every time I drive thru to pay and pick up my order. Employees are always kind and respectful, but it stops there. When it comes to food preparation, the employees lack care, and when the dollar bill does not go very far these days, I (we the public) should get what we pay for! There's not much you can get wrong with the main items on the menu, HOWEVER, EVERY single time I visit, wether it's a large fry or medium fry I get with my combo, the fry container is ALWAYS HALF FULL! When I buy a large combo meal, I end up with a large fry container with medium sized contents! When I order a medium combo meal, I end up with a medium fry container with small sized contents! Management needs to step up and train their employees better, unless they're training their employees to cheat the public by filling fry orders half empty! This is not a joke...imagine how much money this location is saving by filling every customer's fry order half empty! Oh, just one more thing, their Sprite has been tasting like chemicals lately, so not sure if their cleaning out their soda machines with chemicals and not rinsing the machines properly because there's definitely signs of some sort of cleaning agent in the Sprite MANAGEMENT, this is on you...you need to make this right. read more

McDonald's - This is what I was served in my bag! This is ridiculous! - Fast Food Near Me - Boca Raton, Florida

I've been here several times now for breakfast and the drive through line is always long but goes pretty fast. I'm usually in line for about 15 minutes. The food is hot and fresh however the attitudes of the people who work there isn't pleasant. you just have to ignore the attitude so you don't start your day off in an argument lol. read more

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Good foodgood delivery. Good driver. Veryvtasty. Deliverrd on time. Very satisfied. Thank you!!!

I usually don't write reviews on QSRs, but this might be the worst McDonald's restaurant in the chain. My kids love Happy Meals and cheeseburgers which we have ordered To Go over the past couple of years. Once in a while I enjoy a breakfast sandwich. I would estimate that 25% of the time they get the order completely wrong. Three times on a Saturday night I picked up 3 meals before going out to dinner with my wife and the orders were completely wrong. I had to go back to the restaurant and show them the receipt and they had to replace it. Five times I specifically said to have a boy's toy in the Happy Meal only to get home and it was a girl's toy. Oftentimes the bags are given without straws or napkins. McDonald's is usually know for being consistent and efficient. This store is consistently bad and not efficient. The person taking the orders is usually very slow. The bread is oftentimes stale. This is the worst MCD I have ever been in. read more

cashier was in a rush the lady at the next window told us to turn around and go pay again the manager came and handled the situation very quickly and gave us the food we bought. read more

McDonald's - fries - Fast Food Near Me - Boca Raton, Florida

I was eagerly awaiting the reopening of this location after a mandatory remodeling, but there are problems at this location. My takeout orders have had items missing or wrong sizes. The french fries at this location are awful - they're usually soggy with an oily flavor. They must not be changing the oil or doing something wrong. I threw out one bag, and got sick from another. I don't get fries like this in other locations, so it's not the chain - it's the local management. The Quarter Pounder was cold on another visit. The mandatory remodelings strip the character from each location, but that's not the franchise owner's fault. I've stopped going to this location, even though it's closest to where I live. read more

This location must be paying higher franchise fees; otherwise they should be closed. Every visit has had an issue. Missing items, cold items, incorrect items. And no one has any idea how to solve a problem- they just repeat what you say. Ex. I am missing my coffee. You didn't get your coffee? You didn't give me the coffee Did you get the McFlurry? Yes, I am missing my coffee. Did you order coffee? Duh.... Not worth it, just go a couple extra miles to another location. read more

McDonald's - What the McDonalds McFlurry is supposed to look like - Fast Food Near Me - Boca Raton, Florida

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To be honest I missed the way this place used to look like with the nascar car in the main dining area. They remodeled it and it seems much cleaner but that's it. There's NO changing table in the woman's bathroom. The toilets don't flush. The food is average and the people working are just there. Nothing exciting at this location anymore. read more

I didn't think I would be reviewing my local McDonald's but I had such a good experience there last week - I wanted to recognize the outstanding service. McDonald's has never impressed me service wise - though not as bad as Wendy's or BK service - they're by no means at Chick-fil-A level (for service and friendliness) Well maybe they have a new manager or training program - or maybe I got lucky Thursday night. Both the person who took my drug thru order and the person who handed off my order, were extraordinarily friendly and helpful. The food was good too! And we got the blue raspberry icees for a small up charge with my happy meals. Sauce was provided for nuggets even though I forgot to ask. McDonald's in SHADOWWOOD recently renovated to a more modern ambiance. Though we didn't go inside this time, I would definitely come back hoping the service stays at this level. Puts me in a good mood! read more

Again at this McDonald's they have managed to let us down again, first was a drive thru cashier steeling credit card numbers and using them to purchase meals later on in the week to now placing mobile orders to have them tell us we have to reorder and pay again because they were already picked up! So basically management at this location is not doing their job correctly and enforcing to verify mobile orders or the staff calls friends to pick up free meals when there is an order pick up. Either way AVOID this location as they will get you one way or another! read more

Valerie and Bettie (manager) have the worst customer service at a drive-through. I asked her number five with a frappe and they made a mistake on the order and instead of helping they canceled the order. Won't be going back to this McDonald's again. read more

Terrible McDonald's these people are the worst have horrible attitudes and heated up a cold sandwich and gave it to me & IM PREGNANT how read more

The customer service is horrible since the remodel there asking people to relocate from the pick up drive through and wait and extra ten 20 mins for there food . This is disgusting , fast food not slow food. I asked for a refund and my food magically appeared quicker then the person waiting in the parking spot: does not reccomend !!! read more

Typical McDonalds, but this place is decorated inside with a NASCAR Race car theme. The drive thru is a little strange as it wraps around the side and back again - probably due to parking spots in the area. read more

McDonald's - Fast Food Near Me - Boca Raton, Florida

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One of the worst McDonald's to ever go to. They have no respect for customers. There's two lines for ordering, and they don't even know how to rotate they let two or three cars in one line go then they'll let the other person in the other line go then they go back to two or three cars in the other line. they are completely clueless or they do it out of spite because they don't like their job. I don't know what it is but if you don't like your job, find another damn job instead of being miserable and making other people have to suffer because of you being so damn miserable. Something wrong with people in South Florida there really is lazy lazy people with an I don't care attitude. It's pretty disturbing. read more

A 2 cheese burger meal less the burger patties.....$15 per hour i dont think so And a call to the " manager" there is nothing i can do for you Ohhh joy ...... read more

McDonald's - A 2 cheese burger meal less the burger patties.... $15 per hour i dont think so - Fast Food Near Me - Boca Raton, Florida

Today I received a "double" Filet O Fish with ONE patty. First off, it's over expensive, then I don't even get the second patty. Like what kind of bullshit is this. Such a joke! I wish 0 star was an option. read more

McDonald's - Filet O Fish - Fast Food Near Me - Boca Raton, Florida

Was in there approximately 7:30 p.m. on August 31st. The place seemed to be totally disorganized. There was a woman with a bleeding foot, bleeding on the floor. A man in a chair disabled that according to what he was saying on his phone. he had been there for about an hour trying to get his order corrected. I personally had to wait approximately half hour to an hour to get my order. Felt nauseous watching the woman bleed on the floor. One person was intermittently at the front counter, and approximately 5 to 10 employees were working in the back. The person I believe was a manager, seemed to be almost helpless. When the disabled person went to leave after finally getting his order correct, he requested assistance to help with the door, which he was unable to get, so he wound up storming out. read more

The single worst McDonald's franchisee in the entire corporation. They take no pride in any aspect of their work. The place is a mess. The staff is incompetent and slow. If you dare customize your order in some way, be prepared to have it messed up. read more

Talking about the worst customer service greeting ever?! Whoever responded to the transponder to ask for my order had a very bad and negative attitude! Peasants like her and the rest of the staff at this location should definitely jump off a bridge and dive in satans world because those employees nowadays have no inter communication nor intellect skills. Which makes the McDonald' at 20594 State Road 7 Boca Raton, FL 33498 United States the most ghetto spot ever! This place is just barf! read more

How do you F up McDonalds? Manager was RUDE over cold "hot fudge" (yes! They finally had ice cream! Too bad they didn't plug in the hot fudge machine!), nuggets overcooked (like crunchy little hockey pucks), and how do you ruin a McDonalds cheeseburger?? They figured it out! Oh, and no condiments in the bag. We don't do Mc'ds often, but we love it as an occasional treat. Not worth it this time! read more

At this point idk why I even bother going to this McDonald's there's literally a problem everytime. So I decide I'm gonna get breakfast before work and this is what was given to me! I know whoever it was that prepared this saw it and just didn't care. Neverrrrr again read more

McDonald's - Sausage McMuffin with Egg McMuffin Meal - Fast Food Near Me - Boca Raton, Florida

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We've been here a handful of times now, the service is a little iffy but the food is always always always hot and consistent. Regardless if we order 1 sandwich or a handful of them everything is always served perfectly. Highly recommend this location whether for dining in or taking out. The interior itself is very unique. It's a race car theme with tons of memorabilia all over the wall. Very clean location, there's always someone mopping and sweeping. read more

Excellent recovery by management and staff. This McDonald's literally came back from the grave. I wrote a one star review on this McDonald's and like many others trashed the food, service, management and cleanliness. Every word WAS true. I stayed away until this week when I returned because I was starved and had to go to Home Depot. First thing I noticed was it was spotlessly clean. Then I was greeted by a well mannered clerk who took my order and handed to me in less than 2 minutes. The food was excellent, fresh bun good fry's and delicious. The staff was busy cleaning over the clean. I was so impressed that I spoke to the Manager who remarked that he was responsible for the recovery and knew the reputation he had to overcome. He and the current staff have done the impossible. Needless to say I'm glad to be a return customer. Give them a chance to prove it. read more

Worst drive through. It always spills onto the road way. They need to wrap it around the building

I wish zero stars was an option for this location. Filthy restaurant, full of little fruit flies everywhere. Most of the tables were not even wiped off, full of trash and food spills. The restaurant was not even busy at the time. My 8 year old son said, out of the blue, "Dad, this is the dirtiest McDonald's I have ever been to." The franchisee's really need to get involved and step up their game. The only thing clean in this place was the bathroom. Yuck! read more

The thing that makes this McDonald's stand out from every other McDonald's is two-fold. First off, it has a late night/after midnight menu, which really means most breakfast items are available after midnight, yay! Not sure many other McDonald's have this menu as of now, but I know they are expanding it. This McDonald's is also open 24/7, which is also a benefit considering many places are not open that late. The other being that it has a theme, even if it is kind of strange. The whole interior of this McDonald's has a racing theme, with tons of decoration throughout. Now I don't really think it makes the place nicer, just makes it different. I could kind of see this making sense in Daytona where racing is big, but in Boca Raton, it is a bit out of place. Nevertheless it does give the place a bit of character even though it is just a McDonald's. Other than those two features, it is pretty much like every other McDonald's you'd see in America, with the same food, service and prices as everywhere else. Food (C-), Pricing (C), Atmosphere (B), Service (B-) read more

There's usually always lines at this location for the drive threw. The service is usually fast but the people who talk on the microphone have a hard time hearing your order. The reason I'm giving this location a 2 star review is because they usually never carry the near seasonal items. They didn't carry the pumpkin cream pie or the holiday pie. To further prove my point on how they never carry new items unless every location does. They have a poster of the new beverages on the window at the drive through but ask them for a drink that's on the poster? "I don't know why that drink is there, we don't have it on our menu" . Don't visit this location if you plan on trying new menu items. They likely won't carry them. read more

Wait times are ridiculous . half the time there's nobody attending. Drive through seems to operate ok but inside service is non existent.

ALERT THE HEALTH DEPARTMENT. Employees were chasing a very fast Rodent or Large Roach 11/13 at 3:30pm. This is besides the fact that I don't know why anyone would eat here. I don't know why I went there. I ordered a Double Quarter Pounder which was so salty I took one bite and threw it out. I ordered a small shake which now isn't much bigger than a shot glass. Horrible food Burger King is now 10 times better. read more

I went inside to get french fries what is that green with a hello or anything more like I'm bothering them! I was given pale fries that tasted raw , At $1.71 for small french fries I asked for a new one. Still not one word to me, apology or anything. The manager came over and handed me my fries And again not one word. Worst service ever. Oh and by the way no one had gloves on read more

Orders a chicken mcgriddle, gets plains buns with no chicken and a side of attitude. gotta love McDonald's. read more

Horrible customer service. Spoke to 2 managers after the attendant lied and said he included silverware and syrup for the flap jacks we ordered, yet they were missing from the bag (this is not the first time this happened). Carolina was the 2nd manager we spoke with who after rolling her eyes at us, I knew it was a waste of time speaking with her. How do you eat hot cakes without silverware? read more

I ordered three egg white mcmuffins at the drive-thru. After paying for my order I was asked to pull to the side until my food was ready. I had a bad experience with this before so I decided to time the wait. After nine minutes and seeing that the drive-thru was now empty, I entered the store and asked where my food was. The manager, Thias (or Thais), said that it would be a few more minutes and immediately turned her back to me. I looked around the store and noticed that it was not busy. I asked Thias if she was the manager and she said yes. I asked for my money back which she provided and again immediately walked away. I asked what her name was and with her backed turned to me she stated Thias. I could not here her so I asked again and she quickly turned and quickly showed me her name tag. Not only was the service poor but the rude response was icing on the cake. read more