First time visit Friendly service Food brought to the table Big parking lot Music playing in background read more

Awful. There is a middle aged lady with horrible hair who has a nasty attitude. I personally work in the fast food industry and I would NEVER treat a customer the way I was just treated. I waited for my food for over 20 mins, I get it's a rush, but when I ask about the status she should not yell at me about it or have an attitude like I was causing trouble. I was very patient, again I know what it's like working a rush. I asked for a refund before my food was even out. Absolutely disgusting. read more

Service is lacking here. There is always an issue with ordering it their computers. No playland

Very clean location and quick service! Service was friendly and brought our order to us. Would recommend this location! read more

McDonald's - Coke - Fast Food Near Me - Bethlehem, Pennsylvania

I asked for a double cheese burger with one less patty, instead i got NO meat. asked them to remake it, they gave me just patties. This has happened not once, but twice. Honestly the service could be better. read more

Didn't think it was possible to get cold food at 12 pm during lunch but the cheese couldn't even melt and the fries seemed soggy and from the fridge. Check your order. I asked for honey mustard and they gave ketchup so I did tell them I needed the honey mustard. The trash guy was outside screaming on his phone "idc, get the f$&@ out of my life, blah blah blah." So that was cool entertainment. read more

How in the hell on St. Patrick's Day, The shamrock shake machine is down? It's like every time we want a milkshake it's out of service. I am very dissatisfied with McDonald's for always having broken equipment. Can we please have McDonald's fix this issue. They serve over 1 billion customers a day. They're very proud of this by the way, however, this keeps happening. McDonald's is a multi billion dollar restaurant chain they should be able to fix these issues. If not, find franchisee's that are willing to address these issues. read more

Simple order of large fries came out old and cold. Returned them to the counter and explained the problem, the clerk went to the fry tray and scooped me out another batch of the same old fries. Really? So instead of wasting any more time, I threw them away and left. I'm not sure what was happening here with the fries today (5/29/2022) 12:40 pm but definitely NOT the McDonalds fries we were craving. #badfries read more

This is my neighborhood McDonald's, so we frequent here from time to time. I have used every service from drive thru, ordering inside, pick up inside, curbside pickup (my favorite).. the staff at this McDonald's is extremely friendly, helpful.. honestly it is the best MCD's customer service. My order is always hot and fresh. They really have never messed up my order. I think one time it took a little long and they gave me a hash brown coupon and a fries coupon without me even saying anything. Which I wouldn't say anything anyway because they always do a great job. My son loves his little happy meals and once in a while we stop for a good old MCD's ice cream cone. Definitely a great MCD's!! read more

If you use the self check out and want to pay with cash you may be standing there for a while. At least until he comes back from break and smoking. Manager - it's nasty when service people stink like a wet ashtray. You'd taste it in your food. Come on - this is basic stuff. Get better at this read more

Nicest employees I've interacted with at a McDonald's in years. Both ladies at the drive thru were super sweet and social, a great way to start the day. Would recommend! 4 stars is because they forgot a hash brown but that's ok, they made up for it with their service with a smile! read more

These workers were vaping outside and I have severe asthma and it wa very difficult for me to breathe

This is hands down the nicest Mcdonalds I've ever been to in my life. There was a beautiful waterfall outside in the landscaping and nice outdoor patio sitting with umbrellas. This location was recently redone. I asked an employee when they reopened and she informed me they reopened in August. There are touch screens to order inside and pay on or you can order to a person at the registers. You then get a number and can sit down. They deliver your food to you! It took a bit longer than usual to get out food considering this is supposed to be fast food but that's fine. You do have to get your drinks yourself even though you order a specific drink on the touchscreen. The decor was nice and modern. Seriously like no other Mcdonalds I've ever seen! The food was what you'd expect from them of course. read more

McDonald's - Waterfall! - Fast Food Near Me - Bethlehem, Pennsylvania

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Once again this McDonald's has failed to get even the simplest request right , while failing to be even decently nice to their customers. The older lady working to drivethru is rude , and the rest of the staff are incompetent. From not taking ingredients off when asked, to giving the wrong soda or forgetting items this McDonald's is the worst one in the area. read more

Avoid this store at all costs. This is by far the most expensive McDonald's in the area and they will still mess up your order. I asked for light Mayo on my sandwich and was charged 69 cents (I guess e cashier thought it would be funny) only for the sandwich to come out with nothing on it. This place sucks. read more

McDonald's - a breakfast sandwich and a receipt - Fast Food Near Me - Bethlehem, Pennsylvania

Ordered 2 sausage sandwiches and 3 hash browns and a water. They made me wait 5 min and gave me two bacon sandwiches, 1 hash brown and no water. Worst McDonald's I've been to. read more

The food is really good but when I asked for 2 BBQ sauces and 2 sweet and sour sauces they only gave me one of each.

McDonalds is the best!! Their fries are unbeatable, the soda for $1 is the best soda you'll ever enjoy and the burgers are nice and thin. If you've got a sweet tooth end your meal with the Oreo McFlurry - you won't regret it! read more

Worst customer service in the area. Orders are never correct. Don't leave without checking your order!

The new layout and landscaping is beautiful! Bravo McDonalds!! Came through the drive thru for a coffee today and everything ran smoothly. So many water features to look at! The coffee was good too. read more

Crispy chicken sandwich is a disappointment. No condiments unless you order the deluxe. Shame on you McDonald's.

Had 30 minutes for lunch break and spent 25 of them waiting on a McFlurry and a sausage McMuffin. I just went inside got my McFlurry and left without my McMuffin. It would be nice if the lady who took my order mentioned it would be a 30 minute wait for a McMuffin, I would've gotten something else. read more

This McDonald's is the nicest around!!! It's clean, the employees are friendly as well as efficient... read more

McDonald's - So peaceful to look at, nice quiet area to sit,eat and enjoy your food!!!! - Fast Food Near Me - Bethlehem, Pennsylvania

Two big reasons for a low rating. One is that Fox News is on the tv . Two . I have been waiting for my food now for a while and it's not that busy. I don't understand why it's taking so long. The place is super nice and clean read more

If I could leave no stars I would first of all I walked in this place figured let me do this quick because I have a cast on my foot I use the self-serve option on the board then I wait 10 minutes for a lousy burger and fries and soda that they forgot to give me that I realized out in the car I had to walk back into the restaurant with a cast on my foot to get my soda I live out here in Pennsylvania and I live in New York and the New York McDonald's is out there are three to four times more busy than here and there I wouldn't wait 10 minutes for my food this place is the furthest thing from a fast food restaurant that I've ever seen if you need your food fast don't go to this McDonald's because you'll be waiting for 10 minutes God forbid you have a big order read more

I will say I am not happy with the owner of the mcdonalds. Those of us customers w Who use debt / credit cards are not allowed to order and pay at counter. We are being forced to use the kiosks instead. If you pay cash you can use counter. I don't carry cash I use only my debit card. I should not be forced to use the kiosks. I dont like them. This is turning customers away. I for one will not be using this store again till I can go back to counter a to order and pay. Bad customer service on this one read more

3 times I've been there since they've reopened and all 3 times they got my order wrong. The last time I was there I watched the service let an elderly couple struggle at a kiosk from the time I ordered to the time I left. I will not be back. read more

I enjoy an occasional quarter pounder and my daughter fetched one from this McDonalds. It was cooked perfectly and had lots of onion which I always get with a burger. This was a far better meal than I got from a different Local McDonalds where I received a dried out burger that must have had a long spell under the heat lamp. It's worth the drive! read more

Well we all know what the food tastes like. My only bone to pick is that it could have been a bit hotter. I really just want to say the staff there went out of their way to be helpful and accommodating. Its like they caught wind of the nice customer service they have at chic fil a. We were helped promptly. We were bought our food. We were asked how everything was and if theres anything else they could do for us. We were even thanked for stopping by and hope to see you soon......Can this possibly be Mc Donalds? Great new rebuilt clean, efficient location! Excellent staff! read more

HORRIBLE delays at the pickup window plus food order is not checked for accuracy. They don't bother to give napkins or spoons! I complained to the manager but still to no avail. Dunkin Donuts is right down the street and I will go there. I'm disgusted with this place! read more

Is a McDonalds I don't think any one expects five stars and for the most part we know a head of time what we are getting. I brought my son for Vday. We did the drive thru. He really wanted a lego movie cup. They had signs out by window saying they were there. i asked at the speaker if they still had them and wanted to know if they came with the happy meal or if it was something ordered separate. The exchange for that took several minutes ( I didn;t think it was a difficult or un heard of question). After I was able to order my sons happy meal and I ordered to McDoubles and asked for no pickles. Were driving and I start eating my burger and notice it has pickles and this orangey sauce all over it. I thought hmmm maybe it touched another burger being made and the other one might be ok. ( I didn't really need two of them anyway). I opened the other one and same thing. I looked at the wrapper and saw it said mac special. I decided to turn around and ask for the correct order. No one was nasty but I would expect the cashiers to be trained to be apologetic. Obviously I am not going to be nasty in fear someone might spit in my food. Very disappointing experience. read more

This McDonald's looks amazing , and the food is good, but the service is horrible and Management treats their employees like garbage. It's a shame because it's at a great location . I would rather drive out of my way to another McDonald's. read more

This is a really good McDonald's. They never get my order wrong, they're quick, and they're courteous. Can't ask for anything more.

Perfectly fine McDonald's for drive-thru. Drive-thru lane is not so well-designed in that during meal hours, can be right next to door (heavy pedestrian traffic). Drive-thru staff tends to forget to give straws. read more