This might be the worst McDonalds I've been too. Food wasn't or anything but I've been given the wrong food almost every time, the service is slow, and it might have been the worst cup of coffee I've ever had in my life. They are usually very busy which probably has something to do with the service, but even the soda machine has problems with carbonated water/syrup almost every time I go. I would stop going but there aren't many places in town that have wifi and are open late in Belgrade. Food wise you're better off with any other fast food in town. If you do end up going here just be prepared to have them fix your order, and for sure DON'T GET THE COFFEE!!! read more

We waited over 30 minutes for our order tonight because of absolute stupidity and racism. After ordering via the app, choosing curbside pickup, and entering our space, we waited for about 15 minutes after the order said complete to walk in. There were no employees in the lobby and several in the kitchen. I tried asking for help, but was ignored. After maybe 5 more minutes, my son went inside and said there were people waiting , but no employees. I went in again maybe 10 minutes later and the Hispanic employee came out of the kitchen to give a Hispanic delivery driver his food, but flat out ignored me when I asked where my order was. A couple minutes later , my son and I saw an employee coming outside and asked her where our order was. She went back in and talked to the Hispanic gal, who couldn't understand her or I, and finally said "no number." I didn't know what that meant, so I asked the other employee. She tried to figure out what was going on and the offending employee finally pointed at our order that was sitting for a half hour and was "staged," whatever that means. The older lady tried apologizing for the Hispanic one and I said, "was she going to wait forever or finally bring it to us or figure out what is going on?" She felt bad for us and embarrassed about the idiot who couldn't figure out what to do. The Hispanic gal obviously was welcoming to the delivery driver, because they were the same ethnicity, but played dumb when it came to us. Racist. read more

McDonald's - Delivery driver - Fast Food Near Me - Belgrade, Montana

Waited 30 minutes for our small order and when we got our food it was cold and both sandwiches were made wrong. I wanted extra onions and ketchup and I got no onions and very little ketchup. Can't get good help. read more

Been coming here for 10 years when I'm in town. This year the place is the cleanest and the food and service the Best I've seen. Good Job. 5 Stars read more

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McDonald's got my order wrong and ruined my breakfast/lunch. I called and tried to get it remedied but for some odd reason their landline was not working properly, I kept getting cut off. I left my whole order in tact and brought it back after I got off work, the representative decided that I only deserved a refund for the breakfast sandwich, like I would of just ate the hash brown because they didn't mess that up lol!!!! My coffee was also cold. Thank goodness I had a yogurt snack bar . Belgrade McDonald's got my order wrong, ruined my breakfast/lunch and refused to give me a full refund. How cheap!! Don't expect good and definitely not great or excellent customer service at this store. read more

McDonald's all of the positive things about McDonald's has declined and the price has raised beyond inflation. I find McDonald's no longer that fun place me and my kids want to go to anymore. you are better off going to dairy queen. read more

DO NOT ORDER IF USING A DELIVERY APP!!! Every single time, half the food is missing that you pay for. When you call to figure out how to rectify the issue the employees are rude and couldn't care less. After 5 + times of this happening, please use caution, or better yet, just pick it up yourself. Horrible service. read more

This location is by far one of the worst McDonald's franchises I have ever seen. Constant staff turnover, can't keep managers, poor food quality. the franchisee of this location clearly has no clue how to run a business. after complaining to the owner's office(spoke with admin), I was given some coupons, fair compensation, right? wrong. i went back to the store about a week later, my order was wrong AND cold/stale. upon complaining again, their response was simply "dont come back to the store". So, instead of rectifying the issues with your staff, you tell the customer to just go away. read more

Asked for no lettuce and extra cheese and they always seem to not pay attention and give us extra lettuce and no cheese or barely any.

The staff were difficult to understand, which detracted from the efficiency one expects from fast food. The fries were disappointing--soggy and overly salty. Additionally, the McNuggets had an unusual shape, which was rather off-putting. read more

Too busy to take orders, too busy to enable the kiosks and too busy to clean. Keep on driving by this one.

good friendly fast service! don't understand the low reviews, people don't know how hard it is working in fast food!

No customer service whatsoever! No cashiers only automated ordering available. Everyone inside was waiting for their food. There were only 2 people working and the manager was "off the clock". Not sure why the lobby was open at all. Frustrating!! read more

I hope they read these reviews. Their prices have more than doubled in the last several months. Their track record with me has been 50/50 on getting my simple orders correct... I don't see as many smiles there any more... Owners you need to step in and get this store back on track... read more

tell me why i get a medium drink just for it to be filled halfway? it's like i have to order a large just to get the amount of a medium. you work at mcdonalds stop being lazy. read more

We have been customers of this location for about 10 years. After the latest remodel the quality of food has declined, the yelling out of customer numbers is more annoying and louder, they seem to prefer is to use the kiosk to order but that makes more work for the customer (so I'm never using that) and they almost never know when someone has come inside if there isn't already someone at the register. I've had a few occasions in which my beef patty was under cooked and the fries are generally cold or very close to inedible. We have had enough of lukewarm, cold or under cooked food. They must fix their issues or lose another customer. read more

They are consistently out of items available at any other McDonalds. The employees are poorly trained and seem to have no clue what they're doing. Additionally, they keep closing their curbside pickup with no notice. What's the point of ordering via the mobile app if I have to spend 30 minutes or more in line just to pick up my food. it would've been quicker for me to drive all the way to Bozeman. Get it together. read more

If I could leave less then one star I would!! I ordered from the mobile app last night. Got to the location and entered what was needed. Over 20 minutes layer, and 30 cars going through the drive through and we still don't have our order. Also in that time another vehicle pulled in, waiting for curbside. This person waited for maybe 2 minutes and their order was brought out....while mine yet to be delivered. When asked about this, the employee simply said they were short staffed and there was nothing she could do. Thanks for all the help McDonald's read more

If I could give a 0 star review I would. This was by far the absolute worst McDonald's experience I have ever had. Placed an online order and walked into an absolute shit show. Not only was the place a mess, but customers were stocking supplies at the drink counter because no one else could do it. We waited for over 40 minutes before we canceled our order. There was no system or organization in the kitchen and when the assistant manager asked the manager for help, he yelled at her to get out of his fucking office and deal with it on her own. She left crying. I know times are hard and staffing in at a minimum, but someone from up top needs to come get this place in order. I feel bad for the employees trying to make the most out of the shit show they're working in. read more

Yet again I have gotten the wrong order in the drive through. Went in to get it fixed and multiple cars behind had the wrong food. This is repetitive and today was the first time Back in about 6 months. I knew I was either going to get the wrong food or be asked to pull around to the side to wait. I would say the are at least 80% for wrong order and 20% for being asked to pull around. They did fix my order when I walked in but took my receipt so I can't review to McDonalds. Worth the drive to Burger King or Wendys. read more

Can't contact store - phone is currently disconnected. My sons burger had some paper on it ( it looks like the type that is used to separate frozen patties). The pieces is large enough that I'm confused how it was missed while the burger was being put together. My son apparently did chew a portion of it up before gagging on the rest of it. They just got done renovating and the place looks great but stuff like makes it feel like it's still a place to avoid. read more

McDonald's - Fast Food Near Me - Belgrade, Montana

I worked here when it opened in 95, I really don't know what people expect from McDonald's the food is fresh, the workers are friendly, and it's fast and clean. read more

Okay, I've tried to view this place in a good light, since it's a fast food joint, so I don't expect the world. But seriously, it's a constant joke. Whenever we get fries, like half the fries box is empty. The staff is friendly enough, but friendly doesn't give me back my money which I shouldn't have spent here. Last time I was there, I went through the Drive Thru, and the chick at the second window stuck her fricken fingers IN my fries as she picked them up to check the order. It was disgusting, especially since she was at the drinks station and was wiping up spilled drinks and condensation with a wet, gross rag...so that gross, wet rag was technically also in my food. Wtf? Nasty. Tonight, we went there, and we get home and I pull out my fries, and the box is literally half-empty. And it wasn't because they "settled" to the bottom or whatever; it was sheer laziness. I say laziness because the place was dead, so it's not like it was some oversight because they were too busy. Waste of money. read more

McDonald's - If i wanted a small order, i would have ordered a small order.... - Fast Food Near Me - Belgrade, Montana

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This place has really gone downhill. The only reason why I eat here is because of my great grandkids. The burgers are not like they advertise as with the chicken. The last time I ate a chicken sandwich the bun was burnt & the tomato, lettuce were wasn't even on the bun properly. I do realize these places are short staffed but the management should be on top of the employees do the orders correctly. McDonald's your pride has left the building! read more

I thought the remodel would've helped bring the employees back to how a McDonald's should run. Sadly, it didn't. Three times I have been there and have had items being left behind. Today I ordered a Big Mac meal and didn't receive my sandwich; just fries and my beverage. I don't recommend eating here and will take my business elsewhere when I need a quick meal. read more

Simply delicious. Ronald is an artist and his menu is his canvas. I suggest getting some of their famous chicken breast cutlets, breaded and fried to a crisp. The first bite is cuisine in song. For an entrée I have found that pairs incredibly and soulfully well with some Coca Cola is the classic beese churnger. The beef fillet dances on the buns and is tickled by light tomato sauce. The pickles kiss your lips and leave the salty taste that even the pickiest of eaters can admire. This place is an absolute delight. read more

Lobby is now closed. I'm so over eating in my lap in the car- so I ate elsewhere . I tried their app to order- but it wouldn't work. The drive thru was horrendously long. read more

Ok so since the new remodel got done I have to say the double drive through is awesome, no more waiting almost in the road for the drive through. If you go around the rush hours ( noon and 6pm), obviously prepare for it to be busy. Also my order often gets messed up around these times. Usually it's perfect any other time. Sad the play area is gone though. read more

Great management ! Our cashier Lilly was a hard determined worker who was doing great dispite the factors ! Love to see her Continue to be successful in her affairs ! Just great! read more

I give it a 3-star because my dad didn't get paid enough unlike the fat guy which got paid a lot even though he did nothing.boom!

This place always messes up my order.I don't like it. My mom told me about the giant log in the toilet and it wouldn't flush down. So gross.

Clerks can't make change! Ordered a on dollar ice tea. Gave her a $20.00 bill. She gave me back $14.00 and then argued with me that she owed me another $5.00. I had to count the money back to her three times before she would give me my change! read more

Very expensive for a small town mcdonald's. The food is very poor and that's a very poor even by mcdonald standards. Went several times...no hot chocolate. Ordered a big breakfast, and got cold pancakes and cold biscuits....that's just sad. Save yourself a few dollars and go to the taco bell next door. Unless you are getting coffee....I think that's the only reason to go....no go across the street to the burger king, just as good and less expensive. read more

This McDonald's is easily the worst I've ever been to. The workers were either rude or unhygienic. The chicken tenders were over cooked and the fries were hard. It's worth it to drive another couple miles to go literally anywhere else. read more

The service here couldn't be more awful. I ordered a coffee. Order was messaged up at the order speaker, then the payment window, and a third time at the final window. Worse? When I nicely asked for what I ordered in the first place, the girl at the window all but threw it at me AND IT WAS STILL WRONG. Ugh ugh ugh. Avoid at all costs. read more

I am a frequent visitor to this location but I am going to re-think that. On Sunday the gal at the first window was perturbed that she had to work the window and told me about it and then snatched my card out of my hand with a growl! The young man at the pickup window acted put out as well. Then to top it off I was given the wrong order. I would have gone back but I was on my way to work. On Monday I was given the wrong order and again, being on my way to work I could not go back. There are only 3 people that I feel has the task of working fast food down to a science but they were not there on the days I got poor service and the wrong order. Looks like I will be taking my business elsewhere. read more

Friendly staff, clean bathroom, and a good place to warm up with a hot coffee waiting for a snow storm to pass by.

Let me start off by saying that I am in the customer service business and do not usually complain in a review but the McDonald's in Belgrade, MT needs a serious overhaul. I have continually been let down by their lack of quality control and accuracy. It's not that difficult to get a drive thru order right. It'd be really nice to be able to order food, get said food, and enjoy. Hope you guys can get this figured out. read more

The food sometimes comes out raw, the fries are almost always soggy and cold. My mother and I went through the drive through and ordered dinner. The cost was around 30$. My mom the price was to high so she had to explained to employ that the price was way to high for what she ordered. The employ apologize for adding 8$ to our order. We said it's was okay and we understand. ( the McDonald's has been remodeled and has all new high schoolers working.) after getting our food we realized they had put no napkins in the bag so we went in and asked for some. We are also vary disappointed on how we were treated. We got to the first window and were "greeted" with a harsh stare and a frown. read more

I used to enjoy this McDonalds. They were closed down for a few months for an extensive remodel/rebuild and have finally opened back up. I gave them 2 weeks for some crowds to thin down and decided to visit. Upon walking in I was confronted with the order kiosks. No big deal I shall give it a whirl. After standing there for close to 15 minutes swiping and trying to figure out how to pay with CASH, I left and went across the street to Burger King where I actually had human help. All it would have took was someone from McD's to come and help me at the kiosk. Caught them between lunchtime rush and dinner rush. That is the way I see how the food and customer service is. I never spend another dime at McDonalds again. read more