Came in close to closing time and when most would have an attitude, Savannah, AJ and Michael treated us with so much patience and respect. Savannah answered every question we had about the menu, AJ offered us refills when barely half way done with our drink and Michael had our table spotless before we sat down. Our food came out perfect, quick and tasted great. I would come back and eat at this location due to the customer service alone. Thank y'all for running a business the way it should be ran. read more

Food:I had a veggie sanfwich it was excellent Service: it was awful I waited almost 20 minutes for my sandwich and they were like five workers in the back and one person in the front and there was food that was ready to go to tables that was just sitting there, I was sitting there watching my sandwich on a plate not being bagged up until I walked up to the register and then she put it in a bag. I told the employee that food needs to go out to the tables it's just sitting there. They need to do better with the service read more

I'm grateful that McAlister's opened on a location on the south side. I hope it sticks around long cuz whenever I come here there's not many people coming here. Their sandwiches like the French dip and the turkey, roast beef and ham sandwiches are good and their sweet tea gives Bill Miller's a big run for their money. I'd even say that their tea is better than BMs. read more

Came to McAliser's deli, after my mother ordered a Ruben and it came to our table, I thought it was going to be a bad visit because it didn't come the way she liked it. The manager over heard and came to our rescue. She redid my mother's Ruben and my mom enjoyed it. Thank you Darcy for making my mom's birthday so much better. McAlister's I'd my favorite sandwich restaurant and the manager just made it much better. read more

I ordered through the app, as per usual. Today, I tried something I've never ordered before: a bowl of potato soup. It looked so good and hearty online; I just had to have it with the cooler weather. However, it is nothing like photos! It dawned on me a little too late to take a photo, but posted one for you to see. I will not be finishing this bowl. It does not come topped with cheddar, bacon, and green onions like the pictures show. The soup broth is thin, as you can see in the photo. The consistency is about the same as milk. What prompted me to leave a review was the potato chunks - about half of them are not thoroughly cooked (raw in the middle). McAlister's, you're slipping; big time! Please get back to the good quality and freshness that I've come to know and love. The reason I gave the review 2 stars (instead of the 1 the soup deserves) is because their tea is still outstanding. That particular recipe hasn't changed. read more

McAlister's Deli - Country Potato Soup - Delis Near Me - San Antonio, Texas

The sandwiches were so delicious. The soups are delicious as well. The staff was very helpful in suggesting what to order. I highly recommend McAlister's Deli. read more

Showed up 30 minutes until closed, the service was great, the cashier gave me recommendations of Sandwhich deli, I choose the BLTA and was impressed on how well it was put, I will be coming back in the future, due to how tasty the Sandwhich was. read more

McAlister's Deli - Delis Near Me - San Antonio, Texas

See all

Great customer service, nice assistants to refill drink and get other condiments as needed.

I purchased a potato soup and sandwich today and paid extra for the soup since I subbed. I live 30 miles south of San Antonio and when I got home I had nothing in my soup but broth. I called twice and could not get through after I requested to speak to a manager. This is unacceptable in my book. read more

Love this location! I always do mobile orders and service is always great! The food is consistently good and love their tea!!

Ordered a cookie with meal never came? We ordered 2 meals that came with pickles and neither had one. read more

McAlister's Deli - Proof of ordering cookie - Delis Near Me - San Antonio, Texas

Southside location in a nice center, corner spot. Very spacious and clean with friendly staff. Great sandwiches and tea. Cookies are fresh and flavorful, and the lemons are plump and full of flavor. Could be my new favorite location. Limited parking but quick service helps people get in and out. read more

The paper thin pickle pairs beautifully with the burnt to shit sandwich! Honestly, my favorite way to spend an egregious amount of money on lunch. read more

McAlister's Deli - Delis Near Me - San Antonio, Texas

Grilled chicken salad was delicious. Club sandwich was weird with lettuce and bacon on ends..had to rearrange sandwich.

The woman working the counter made our visit. She was excellent and great customer service, helping us decide what to order and didn't mind our questions. The soup/sandwich combo was good and came out quickly read more

McAlister's Deli - Choose 2 Grilled Chicken Club and Chicken Tortilla Soup - Delis Near Me - San Antonio, Texas

I bought a ham & cheese melt a few days ago, paid $10.80, and the sandwich had 2 deli-thin slices of ham. Nothing at all like the photograph of the sandwich on their website. For that amount I could have purchased a package of specialty ham, some cheese and bread and made a better sandwich. The bread was good, but that was about all I could taste. Seriously?! Two razor thin slices of ham on that sandwich? Bloody ridiculous. read more

I don't know we're I went wrong ordering but they only gave me half my sandwich after I paid almost 20$ never getting ripped off here again read more

McAlister's Deli - This is what 20$ gets you here - Delis Near Me - San Antonio, Texas

Very disappointed I can't believe they gave me this mess of a sandwich And to give me the butt of the loaf I won't be bk they lost a good customer so disappointed read more

McAlister's Deli - Angus sandwich what a disappointing dinner - Delis Near Me - San Antonio, Texas

This location has the same issue as the other locations. It's either hit or miss. Sometimes, they get the order correct. Sometimes, they get it wrong. We stopped ordering from here for a while because we were turned off from the frequent mistakes. It's super frustrating when you are looking forward to enjoying your meal only to realize that your order isn't correct. The most common mistake is when they give us wheat bread when we specifically ordered (on the app) white bread. We had to learn the hard way to ALWAYS check the other before driving away. One of the most aggravating incidents that resulted in a long break from ordering food from here occurred when an employee accidentally gave away my entire order to someone else while I was waiting at the restaurant for my order. Someone was supposed to bring it out to my car since they were short staffed and trying to get caught up with the orders. No problem, right? After waiting between 20 and 30 minutes passed the original pick-up time with two impatient small children, one being a baby, I had to call to see what the hold up was. It turned out that they gave away my order!!! I had to speak to a manager because the employee insisted that my order was given to me. They ended up giving me two vouchers for complimentary orders and remade my order. I'm still a bit disgruntled about it! Why do we eventually find our way back despite our negative experiences? Well, the food is really good and that famous McAlister's tea is absolutely amazing. It's really awesome when they get everything right. It is a bit on the pricey side, so that's another drawback. Basically, if you are craving a solid sandwich, this is the place to go. Just make sure that you check your order to make sure that it's correct. read more

One and done. First time here, Friday evening 5-6pm-ish, $65+ order, family of 5. Messed up my order literally every way it could be. Asked for ham, got turkey. Didn't ask for tomatoes, got tomatoes (sandwich doesn't come with tomatoes), asked to add bacon, no bacon. Ordered pretzel dogs, never came but not charged either. Kid's cold turkey and cheese sandwich was grilled for some reason (did not ask for that - kid hates melted cheese). The breaking point was my older son biting into his sandwich and right into a 2"x2" square of wax paper from the cheese slices. See image. Employee apologized seems like a million times, remade my son's sandwich with the wax paper, and remade my totally backwards sandwich so effort was made to make things right. However, this many misses in a single visit is, to me, unforgivable. Restaurant was beautiful, very clean (it's brand new so I would hope so), and staff was friendly though painfully inexperienced, undertrained, and/or poorly managed. PS: second exit door was locked (clearly marked to be unlocked during business hours). Fire code violation. read more

McAlister's Deli - 2"x2" foreign matter inside sandwich. Cheese wax paper? - Delis Near Me - San Antonio, Texas

We on the southside of SA have waited for a McAllister's deli to open up on our side of town for years. Food is excellent altho i swear that at other mcA's the portions might be a bit larger. The drive thru PKUP times are a disaster and unsure why since I the see the dinein area empty. Management needs to be more in tune with whats happening here-this is so unlike any other mcA i have visited read more

I have had two bad experiences here. The first was when they served me expired chips with my meal. Turns out, all of the chips were expired. Decided to give them another chance since the manager apologized. Came back and our order was wrong. We asked for no Mayo and paid for avocado on one. That sandwich had Mayo and no avocado. The second sandwich was supposed to be light mustard and mayo. They put the entire jar of both on it. Sad because I really wanted to like this place, but just can't. read more

I always enjoy this location. The manager Matt is always a friendly face. I also use their catering services every month and it's always on time and delicious! Always grab a Brookie for the road! read more

Always been a fan of McAlister's. Unfortunately this location was the worst. We went in for dinner about 7PM. I ordered choose 2(half of BLT-A) and a spud and a bowl of broccoli cheddar. They bring my order. I asked for sour cream, they were out. I bit my sandwich, SUPRISE! NO AVOCADO ‍. So I ask the young lady at the counter, she said "oh I can get that for you" then comes back and says "Im sorry we are out of avocado". Ok.......I asked for the soup because we'll that's all I had left. She brings the soup and it tastes like chemicals. I don't know why but it tasted like plastic or Teflon. I was very disappointed. Let's just say I won't be back.. read more

McAlister's Deli - Delis Near Me - San Antonio, Texas

Love the employees at the Brooks City Base location. I go there with my tea pass several times a week and most of the employees know me by name. The tea is amazing and the sandwiches are fully loaded. Love this place! Mary Sue read more

Had the club with side of potato salad. Service, food and the dining area were all good. Only ding was the small size of the sandwich and side. read more

Great salad bar but had leaks coming from the ceiling. Staff was very friendly and helpful which made for a good experience

Love this place and order all the time. Great salads and wraps and the kids love it too. Best tea! But today I was served a really old avocado and my salad had no onions, my favorite part. Disappointed... read more

McAlister's Deli - The avocado that was in my salad... - Delis Near Me - San Antonio, Texas

Only giving 1 star because it doesn't allow me to not put 0 stars. Customer Service was ABSOLUTE HORRIBLE, food was cold definitely not fresh(not sure how that happened when I was their only 2hrs after opening time) and our order was wrong, trying to even get them to fix it was like pulling teeth. McAlister's is known for their tea, if the restaurant is empty explain to me why you DO NOT HAVE sweet tea. I have only been to this location a few times, every time has been something, I would be very understanding the other times, this time I've had it. I understand it's hard to find "Good" help but the lack of simple direction and understanding was outrageous. I will not be visiting this location ever again. read more

Food is always fresh and delicious! It is really busy during the lunch time, so be prepared to wait but it's worth it!

As others say this is a very hit or miss place to order from. I was thrown off when I ordered my food online and it wasn't ready. The worker took a while to get mine together. I ended up spending $30+ on it and had to drive to pick it up and when I got home I realized they left off my dressing for my salad. I couldn't eat it because I had none of my own to use. Thus, having me to get back in my car and go pick some up from the store myself. What a waste. What is sad is it never even seems busy inside. So I don't see why they cannot double check an order placed for pickup. read more

This was our first dine in visit at this location. Store appeared mostly clean and well kept. A kitchen employee at the window kept fidgeting with his mask and handling the food at the order window. The problem I experienced was with the avocado. The picture should speak for itself with the brown and dark avo. What you can't see is the hard long pit or peel that was left in. I didn't eat it obviously. That made the sandwich 1/2 smaller. I had a whole lot of bread and a few slices of Turkey. Bummer. read more

McAlister's Deli - Closeup avocado served in my sandwich. - Delis Near Me - San Antonio, Texas

See all

I asked for a side if sliced avocado on my garden salad. I thought for $1.50 I would get more the 3 dabs a lil bigger than a dime. I love McAlister's what's the problem with the avocado? This is the 2nd salad I have gotten shorted on at this location. Watch put for the avocado theif!!!! read more

McAlister's Deli - Where's the avocado? - Delis Near Me - San Antonio, Texas

I had never tried McAlister but after trying out their harvest chicken salad..I became addicted Every single time I have been there the food is fresh, bread is soft , and order is in tact. Definitely recommend read more

McAlister's Deli - Harvest Chicken Salad - Delis Near Me - San Antonio, Texas

The food was amazeballs!! i really loved the food and the atmosphere and the ambience was just out of this world i really cant explain how much i love mcallister´s deli!! the service was just super peak and it was better than the 90´s bulls read more

Coworker and I ordered during lunch. I got a club sandwich which is standard and basic. Presentation was cool but thumbs down on taste from the both of us. read more

Whewwwww!!! Let's talk about TRASHHHHH restaurant! Let's see we had to return one of our sandwiches at LEAST 6 times because they could not seem to comprehend how to make this thing. To a point where we just took it for what it was because it STILL wasn't right. They messed up another sandwich and we never got it back until the cashier came and asked if we ever got it back. After we told her no, we then get the sandwich with a huge HALF of an Avocado in it. At this point its pretty obvious that the staff in the Back is being petty. We ask for the manager because no one but the cashier has apologized at this point. Which it WAS NOT her fault at all. The manager comes and its so clear that he really does not give a single eff. He doesn't apologize. He just kind of shrugs it off and says ok well I'll give you half off next time. Like what?! The WORST McAllister ever. The manager on duty was Donald. Clearly he's not happy with his job. read more

I ordered the grilled chicken king club as a carry out order. The sandwich in the container looked like all the ingredients were thrown in a to go box and packaged up. Didn't even look like a sandwich at that point. It was almost to messy to eat. The cucumber salad was a joke. It had maybe 4 tiny pieces of cucumber and a couple of tomatoes. For the price definitely not worth it. read more

Placed order for spud max and club sandwich was given number after 30 minutes we finally asked about our order and the rep said to us an I quote " We are out of spuds, didn't anybody tell you" really 6 people received their orders before us that were in line after us and each time they walked by our table and someone could have said something. BTW how do u run out of one of your signature items really? The question is if you knew you were out of spuds when I ordered why the heck did you even take the order. Thanks for the refund. Will try again when they have spuds but I better call to make sure, lmfao read more

I was extremely impressed with the customer service. The GM came by all the tables asking how everything was. I commented that one of the sides was under seasoned. He happily apologized and promptly brought me out a new one that was much better tasting and he also replaced my daughters Mac n cheese that was not very warm. The sandwich that the gal at the register recommended was stellar as well. Highly recommend. read more