My friends and I dined in for lunch for a birthday. The restaurant was clean and cool, and we were greeted with a friendly and prompt waitress. Our waitress brought out delicious croissants drizzled with honey butter that I wish now I would've saved as my dessert. They were absolutely delicious. I ordered the grilled chicken pecan salad. I wasn't sure which salad dressing to choose so the waitress recommended. I tried both the honey mustard and ranch. Both dressings were very good and I like them equally so I did half-and-half on my salad. My chicken was grilled perfectly. It was juicy and tender. All of the veggies in my salad were very fresh and the pecans were delicious with a glazed topping. Give them a try! read more

Cheddar's Scratch Kitchen - Grilled Chicken Pecan Salad with ranch and honey mustard dressing. - American Near Me - San Antonio, Texas

We were the 2nd table in the restaurant today. Hostess sat us I n a dirty booth.obviously it wasn't cleaned from the night before. Hand prints all over the glass. Our server told us they were out of 5 or 6 things on the menu. We just ordered salads.They were ok.Service was good but slow. read more

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Cheddars has really stepped it up since my last review of them. They have fixed their chicken fried steak problem with the coating. Now most of my reviews are of takeout since it's hard for me to get in the restaurant Cheddars does have space for wheelchairs and are good when I go in but I do pick-up. You might see another review from me not happy about my steak meal but that's not cheddars. Right now it's been right on a 98% rate. They missed a sauce once in the last few times. But usually I will get what I ordered how I ordered it with what is supposed to come with. I like they change the menu around some. Bringing in items for a while then changing them. Nice variety of food and sides at slightly better prices than some other close restaurants. I think you will enjoy it. read more

Cheddar's Scratch Kitchen - Rare steak, mushrooms and onions with chicken fingers. I had eaten chicken fingers - American Near Me - San Antonio, Texas

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We were seated as soon as we arrived at 6:30. We waited a few minutes for the waitress to come take our drink order then a few more for her to bring those back and take our food order. I ordered the 6oz steak (med rare, please) with battered shrimp, baked potato and steamed broccoli. My husband ordered 8oz steak and ribs, broccoli cheese casserole, and a baked potato. Or granddaughters both ordered chicken strips and ff. We waited for a good while before SOME of our food came out. The girls got their entire meals, my husband got his steak, potato, and casserole. I got my steak (I'm not totally sure it was beef.‍)potato, and shrimp. No ribs, no broccoli. Our potatoes were so cold they wouldn't even melt the soft butter. The broccoli cheese casserole was burnt and tasted nasty. We sent three casserole back and asked for french fries instead and asked for HOT potatoes. And we waited. And waited, and waited. My broccoli finally made is debut. The ribs were "still cooking". Finally the ribs french fries and ONE potato came to three table. They must've comes through the artic because all three were cold. Which is crazy because the ribs took so long because they were cooking!? The waitress asked if we needed anything else. I told her I would like MY HOT potato... And the manager. I made her cry and I'm sorry. The manager took a full ten minutes to come speak to us. I told him how abysmal I thought this kitchen was. I pointed out that the potatoes that were sent back were cold and we're replaced with more cold ones... I could hold it in my hands and warm it up some!! He offered a dessert to the table and to discount the ticket. Even if I have an issue I don't usually let the manager discount a ticket. Tonight I did just because it was so bad! I also asked him to send three waitress back to the tables. He said she was in the back having a nervous breakdown. I really, really needed to apologize to her! I begged him to ask her to come. She did and was very gracious. I could tell she is a relatively new server. I told her my only issue with her was that she never once refilled my water. But she was trying real hard and waiting her backside off trying to get things done right. The kitchen messed her up tonight. I apologized for letting her think that I was angry with her. I hope she doesn't quit because of how rough tonight was. read more

My friends and I were looking for some food to grab for an early dinner near where we were staying, and we came across a Cheddar's Scratch Kitchen. Having never actually gone to one but having seen them at home previously, we thought we'd give it a try, especially with attractive dishes and good prices. We stopped by around 5 PM for an early dinner on a Monday evening. The service itself was very good as was the food, though the cleanliness of the restaurant, the seating area, the silverware, and condiments (including salt and pepper) were abysmal. I would have rated the service and food at 4 but the cleanliness at a 1; I gave an average rating of 3. While I can see some of what we experienced being a reason to walk away, we didn't notice have of this until after we ordered food, and again, the service and food itself were very good. We had no wait to be seated nor did we need a reservation. There is a waitlist feature on their website (https://www.cheddars.com/wait-list). Our server was very helpful and checked on us regularly. Early after we ordered food, a plate of complimentary buttered croissants arrived which were delicious! I think that may have been the highlight of my meal. As the food is marketed as "homestyle comfort food," I decided to order the top sirloin steak (8 oz) with two side choices. I chose broccoli for one side and paid for the second side to be upgraded to a side Caesar salad. The broccoli was well-seasoned, the steak was juicy and tasty, and the salad was as good as any side Caesar. Did I mention I loved the buttered croissants!? We unfortunately had one cleanliness issue after another. There was a dirty fork until my seat. The salt and pepper shakers were covered with barbecue sauce (which we wiped off the tops) but we didn't bother cleaning the sides. We were given clean silverware wrapped in a napkin but one of our silverware sets had crusty dirt leftover from other diners. We asked for a replacement of that. We get that these things happen but this seemed like a consistent issue at this restaurant. You can join the Cheddar's eClub for member-only offers, scratch cooking tips, and more by going to https://www.cheddars.com/customer-service/join-eclub. Just for signing up, you'll also receive free chips and homemade queso. You also receive a special birthday treat on your birthday. All in all, the prices are great, the food is great, the promotions are good, and the service is good. But I may think twice before dining at this location due to the cleanliness issues we experienced. read more

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The food is amazing here and the fries are good and the Shrimp is amazing. The staff is nice read more

Cheddar's Scratch Kitchen - Meatloaf - American Near Me - San Antonio, Texas

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Temperatures are dropping so decided to go for a chicken pot pie. The server was very friendly and attentive. Food came out quickly. I ordered coleslaw for my side to accompany my chicken pot pie. Normally the chicken pot pie is very good but today was not that day. Not sure what happened but it wasn't as good as it usually is. Have been coming here for years. Normally great food but. Might've just been an off day. read more

Cheddar's Scratch Kitchen - Chicken pot pie and coleslaw - American Near Me - San Antonio, Texas

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Came in for dinner today since I haven't been here in a while and it was definitely a great experience for me the steak was cooked perfectly medium well the green beans and broccoli was delicious and the unsweetened tea tasted fresh my server Issac was awesome he always made sure my drinks were full and made sure to repeat my order back to me and he was moving around quickly because they were busy but he was busting his ass off One of the best experiences I've had 10/10 must try again read more

Cheddar's Scratch Kitchen - Fresh Steamed Broccoli Southern Green Beans 8 oz. Fire Grilled Sirloin - American Near Me - San Antonio, Texas

Very obviously one of my favorite restaurants in this area. We come here often for lunch and dinner and the service is always good and fast. The only thing I wish they could improve is there there have been a few times when they are out of certain foods/ side dishes. Other than that, I really enjoying eating here! read more

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I went to this location around 7:45ish. We sat in the bar area in a booth. Our waiter was a bigger man , with an apron. He never came around to ask us if our food was okay , if we needed any refills , or any boxes / desserts. Poor service , once we asked for a box the man tossed the box at our table. For that price we paid , you would think service would've been much better. Additionally, the restrooms were absolutely atrocious - I'm not sure which was worse. The service or the restrooms. read more

Ordered the chicken pot pie, seems that the pie was frozen and placed in the microwave. The vegetables tasted as if they had been frozen did not taste good at all, the pie was soupy. Tasted as if it had been frozen for a while.....VERY DISAPPOINTED read more

I've been to Cheddar's before, and this visit was very disappointing. In my opinion, Cheddar's has gone downhill. From the moment we were seated, there were problems. The booth was worn out and sagged so much that my sister and I sank into our seats. There was noticeable dust around our seating area, and the menus were sticky. The complimentary chips were chewy, stale, and lacked flavor. The spinach dip was average, and the restaurant was out of lemonade and several other menu items. The chicken pot pie was the one bright spot. It was hot, flavorful, and well prepared, and I appreciate the kitchen for delivering a quality entrée. Unfortunately, the service and atmosphere did not match the quality of the food. The restaurant was uncomfortably hot, our server repeatedly bumped into our table while serving us, and I observed staff horseplaying during service. I also saw broken dishes being tossed into a cart, followed by laughter among employees. It created an unprofessional atmosphere. I don't enjoy leaving negative reviews, but I hope management takes this feedback seriously. This restaurant has the potential to provide a much better experience by improving cleanliness, maintenance, professionalism, menu availability, and the overall guest experience. read more

Stopped in for dinner with my family and we decided d not have a good experience. They seated us at a separate booth and table even though there was a table big enough for us. We ordered and had to wait about 45 minutes for our food. Once we were served we noticed two different f us were missing our food. When I finally got my steak it had to be redone because it was overcooked. I never got my salad till after my food finally came and my granddaughter didn't get her food till we were getting ready to leave. No one was happy with their food. Will not be back to this location read more

Came here to try something different, noticed the Ambiance was dim which I don't mind.Im happy that we went through the decision in coming here to get some grub it was very delicious especially good customer service.Will definitely come again very soon! read more

The dumbest people working in the front the girls are just fraternizing and gossiping not helpful at all. We know Customer Service.

My family and I attended for my grandma's birthday party. It was also our waitress's birthday which we thought was cool at the time. I made my grandma a CUSTOM cake and we decided to ask them to place it into the fridge in the back. The MANAGER took from us and said "yes of course!" We ate our food, everything was fine. It came time to ask for the cake, and we were told that either an employee or the waitress ASSUMED it was for her. We were then informed that the employees took it upon themselves to cut and eat MY GRANDMA's cake. I will not be returning to this location. read more

Went there August 2 2025. Thirty five minute wait for a thinly sliced T bone steak and an undercooked salmon after being told to cook it well done. Took another 30 minute waiting for the salmon so my wife at this point took it to go. They didn't even have the class to cook a new salmon steak, they had my wife slide the undercooked piece of salmon into another plate and took it back. I've been to this place before. Didn't care for it then and only came today because for some reason my wife thinks it's a good place to eat. I felt sorry for the waitress so I still gave her my 20% tip. Manager, if you can call it that, gave us a 10% discount for this disaster of a lunch. When your service is so bad that you can't handle lunch for two people in a half full so called restaurant you need to close and retrain. This was a horrible experience. I told my wife I'm definitely never spending my money at this place ever again. Place is located in a seedy location which is another reason I don't care for it. Just avoid. I would've been way better off eating at a fast food joint. read more

We dropped by for some lunch yesterday. I ordered the ribeye steak, med well. Upon arrival I was impressed with the size of the steak but as I got a closer look, it looked susp. As I cut into it, blood ran all over the plate. I thought maybe it was just the side of the steak, I cut again & more blood ran. Even my napkin was soaked after I placed my utensils on it. I sent it back, not something I usually do. But I had to as the steak taste of pure blood, gross. The waitress took the steak back, so I ate the sides. I was expecting a steak with new sides, she brought the steak back, charred this time. I wasn't going to complain as my lunch was ruined & wasn't in the mood to eat any longer. I thought maybe the manager would approach my table & offer some type of apology or a discount, nope. I paid the full price & left. Did they make it right? Yes. Did they ruin my meal? Yes! If this is how they want to do business, I'll pass next time. Cheddar do better! read more

Was surprised with this place. I had low expectations, not sure why. I was wrong. Good service, great food, and very fairly priced.

WORST customer service. Sat for 21 minutes until we got tired of waiting so we had to call a manager. The edge of the table was so dirty FULLLLLLL of crumbs. read more

Cheddar's Scratch Kitchen - I guess they NEVER clean the tables, we were sitting for 21 minutes. The food was good, but the WORST CUSTOMER SERVICE.... - American Near Me - San Antonio, Texas

We were just here last Friday to celebrate my late Father's birthday and we had a great time. Food, cleanliness and especially service was on-point. Hayder our server rocks! He was very attentive and made sure he checked-up on us multiple times if we needed anything else. He was very attentive, warm and professional. We always wanted to go back here and we were pleased we did. The serving is huge and we left fully satisfied and still we have food leftover to go. Yesterday, we treated my Aunt for Mother's Day early dinner together with my uncle. We're glad she enjoyed her meal, huge portion of fall-off the bones baby back ribs, with still extra portion to go. My uncle for the first time finished up all his delicious 14-oz ribeye steak. We all left happy, satisfied with leftovers to go. Last Sunday Selena our server was awesome, although after paying using Ziosk on our table, we didn't see her at all. I tried to call her using Ziosk but we waited and waited until the machine stop its blinking light. We got the attention of the equally awesome server of the tables next to ours, we didn't get her name though. She was very accommodating and attentive, she actually helped us out with our request for to-go cups of soda and strawberry lemonade. Not sure what happened to Selena but this young lady completed our day. We would be definitely be visiting more often in the future. We didn't take pictures of Friday and Sunday visits to post here but it surely was a very pleasant dining experience. They were busy especially yesterday Sunday but they still served us great food with the same level of great customer service. read more

Came here around 4 pm with a group of three and was seated immediately. They were very accommodating consider in we wanted a table for my friends grandmother. The service was quick and the portion size of the food was surprisingly big. I got myself the New Orleans pasta and the other two people I was with got the chicken tenders platter. Our food was either plain or very salty, but it could just be an off day. I would come back if I were in town again. read more

Cheddar's Scratch Kitchen - Chicken Tender Platter (No. 8 Special) - American Near Me - San Antonio, Texas

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Poor service food came out wrong burger still raw and fries was cold and so was the Queso. Server never attend to us either waited over 30 to 40 minutes for food that's shouldn't have took long order a Maui margarita server said only rocks and then on top of that my drink took 30 minutes as well to bring it to me and her bar top wasn't busy I've worked 7+ years in the food industry as a server n bartender and never gave anyone poor service like this never again to return then found something in my burger and have no idea what it is never got refills as well never gave us her name either !!!! Horrible service ever I even set a timer and timed our service read more

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The location of this cheddar did not disappoint. The staff was friendly and well-mannered. All of the food was served fresh and promptly. The burger I ordered was juicy and delicious. read more

Cheddar's Scratch Kitchen - The Original Classic Burger - American Near Me - San Antonio, Texas

Our server, jaylin, was fabulous. The food was very tasty and filling. We sat in the bar area and the booth was clean and inviting. Will definitely be back. read more

Highlight was the carrot cake. It was delicious. Really satisfied my sweet tooth. Big enough to share. It was awesome. Will definitely come back to try another desert. read more

Cheddar's Scratch Kitchen - Carrot Cake - American Near Me - San Antonio, Texas

From the appetizers all the way to getting the check, this was a great place foe Date Night!! I don't even have to tell you about those honey butter croissants!! They were so delicious, light and airy! A taste of comfort !! read more

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Great atmosphere, great drinks, reasonably priced. Kids friendly. Enjoyed the payment method, and trivia iPad to pass time. Definitely a good find. read more

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I came to this location on a Sunday evening for dinner with my family. We were greeted by a friendly host who took us to our booth where we were greeted by our waiter within a couple of minutes. Our drink and food order were taken at the same time since we all knew what we were there for. I ordered a chicken pot pie and my kids had a grilled cheese. Our food came out fairly quickly. My kids said their meals were delicious however I didn't have the same experience with the chicken pot pie. While the top was perfectly cooked the inside tasted very over cooked. The veggies were especially mushy. I've ordered this item previously in the past but have not had this experience before. I'm not sure if it was just an off day. I'm not expecting over the top cuisine from this establishment but I was somewhat let down on this visit. read more

Cheddar's Scratch Kitchen - Homemade Chicken Pot Pie - American Near Me - San Antonio, Texas

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My fiancée and I arrived on December 26th and waited for five minutes at the hostess stand while the two attendants there ignored us and helped the person who came in after us. Finally, we were seated, and our server arrived to take our drinks and appetizers. He brought out my fiancée's drink, but it took a while before he got mine. We also never received utensils. I ordered the country fried chicken with brown gravy, as I don't eat pork, and they make their cream gravy with pork. When the plate arrived, it had brown gravy on the mashed potatoes but the chicken was drenched in cream gravy. I waited for the server to return, which took about 10 minutes. He apologized and took the plate back. Three minutes later, he came back and informed me that they had made me a new chicken. Upon taking a look at the plate, I realized it was the same chicken. They had scraped off some of the country gravy and poured brown gravy on top, but there was still country gravy underneath. I had to wait for the server to come back again, and he tried to deceive me by claiming that he had witnessed them making a new chicken. I flipped the chicken over and pointed out that it was still covered in country gravy, to which he had nothing to say. He brought the manager, but the manager proved to be useless. Normally I wouldn't care. But again I don't eat pork. So if you don't eat pork or have some allergy. I wouldn't risk sending anything back. They'll try to cover it up and pass it by you. Just show them the issue and ask them to take it off the bill. They don't care about you. read more

I ordered two meat loaf plates to go Tuesday and much to my disappointment there was no gravy on either plate, one meat loaf was a good portion size what about 1/2 thick? The other plate was was 1/4 or thinner...the baked potato was undercooked and carrots were also. Very dissatisfied. I should have checked the plates which I rarely do. read more

Picked up a go order, followed the directions as given a gentleman came out and greeted me brought me my order later on very kind. I would 100% order to go through them. read more

The grilled chicken was like rubber. I got two entrees that had grilled chicken and both of them had chicken you could barely cut let alone chew. I wouldn't feed it to my dog, it was not edible. Ended up throwing it away, total waste of time and money! read more

We arrived at 1:30 p.m. On Sunday 1/4/2026,And ordered pork chops and they did not have pork chops we wanted a baked potato and they did not have baked potatoes . They should be prepared for a big crowd especially on a Sunday afternoon. This is not the first second or third time it has happened several times I come back because the food is amazing but for them to run out so early in the day that is uncalled for. read more

First time here & San Antonio. Tried to get last min dinner, ordered salmon broccoli with LOADED potato......just got potato loll would've been cheaper at the store no? read more

Cheddar's Scratch Kitchen - Grilled Salmon, Loaded Baked Potato, Fresh Steamed Broccoli - American Near Me - San Antonio, Texas

I really liked my chicken sandwich with bacon and avocado. I could only eat half it was a good size service was great.we Went on a Saturday afternoon .The queso was really good as well. the place was nice and plenty of room. read more

Cheddar's Scratch Kitchen - fish sandwich avocado bacon chicken sandwich Chips & Homemade Queso - American Near Me - San Antonio, Texas

Went there yesterday, ordered some lemon chicken breast food came out and I was eating noticed a cockroach in my food told the manager he thought it was a piece of steak or something, I said no that's a bug and he said he would take care of it. Left and will not ever be coming back. The vent was leaking water as well. What a dump. I will never be coming back. Strongly not recommended. Go elsewhere. read more

margarita Machine has broken for 3 months manager is no where to be found its not the first time it happens all the time they could rent one read more

Cheddar's Scratch Kitchen - Had to order this no frozen margaritas in 3 months manager is no where to be found servers feel bad telling customers that machine don't wor - American Near Me - San Antonio, Texas

Racheal is our favorite and was so on top of everything! Will be back soon!! She was very sweet and even gave us recommendations.

Lunch was great. The food was fresh . Service was fast. We got there around opening time so hardly anyone there on a weekday. Only bad thing is for as much as they charge they could fix the booths. The seats were ripped and not just one. We moved from booth to booth. We sat down and each seat was sunken in. A bit uncomfortable. AC was already blowing too cold. read more