Never again, went against my own instincts and tried this place yet again only to be disappointed again, the manager was unwilling to address the complaints just said that's how it's supposed to look! first photo is from the website the second is what I picked up read more

McAlister's Deli - Website photo of the Spud Max - Delis Near Me - Monroe, North Carolina

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Gave up on this location a few years ago. After others told us how it had gotten better we tried it again last night. Nope still sad food and associates who could care less about taking care of their customers. I called and spoke with an assistant mgr Robert who could care less as well. Done read more

McAllister's consistently makes a great product. I love their sandwiches and salads. The portions they provide are worth the money. I love their Strawberry lemonade, very refreshing. read more

My meal was delicious, however the restaurant was trashed. I guess they can't fine enough employees and just had their lunch rush. The used tea at this chain makes the trip worth it. I love the oversized cups. It's always freshly brewed and just strong enough. The combo deals are my favorite where you can choose 1/2 sandwich, salad or soup. You'll never find yourself ordering the same thing twice. read more

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I was there at 4 p.m. so no problem with immediate service. I ordered the beef sandwich. Lo and behold, rare thin sliced beef, just the way you expect from a deli. The sandwich was not especially large but it tasted great. I will add more horseradish sauce next time. I had the potato salad side and it was well seasoned - not too much mustard. It came with a dill pickle. Being a Yankee, I asked about liverwurst, raw onions and rye bread. To my surprise they did not have any of what we would call Jewish deli items. You don't have to be Jewish to love their food. This place also had some giant cookies and other sides so you could have a compete meal. I noticed a DASH station nearby - assuming they have a permanent Dash person for deliveries. I will definitely go back, esp. if I have a load of people at the house I need to feed in a rush. NOTE: The parking lot is a little small for the number of businesses there. read more

There was a guy that was taking our orders at the front with long hair and glasses and he was mean to me and my team

Came on a weekday for lunch with a large party at the request of the person we were celebrating. They were able to be accommodating to the large party. They have a shared lot with plenty of parking. They offer indoor and outdoor seating. Staff were welcoming and friendly and the place was clean. I had the grilled chickens sandwich with barbecue spud chips which was filling and tasty. My eyes were bigger than my stomach when ordering and I got a sugar cookie. This was a nice treat later in the day. The lobby area where you dine was clean. I enjoyed my visit. I will try them again. Hope you enjoy! read more

McAlister's Deli - Delis Near Me - Monroe, North Carolina

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What I ordered verse's what I got! So I ordered the nachos from McAllister's deli, minus the tomatoes, olives and onions. I ordered it through GrubHub. This is how it came, the avocados are brown this cheese I don't know what to say about it and all these nachos for this. They could have done better. Never again read more

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Ordered a Smokey Pepper Jack sandwich and took a bite and there was paper in the sandwich Apparently, the paper that separates the cheese was never removed. WTH Called the manger David and told him what happen and he informed me that it was the paper from the cheese. "Like I didn't know that" He gave us an option to bring it back for a replacement or he could mail a gift card We wanted a refund over the phone but that was not possible This was definitely not a customer service recovery call in my opinion. He didn't seem to be that concerned or alarmed of the fact that I was eating paper My wife took it back and again there was no clear apology for the issue. Instead they gave her an unwanted slice of cheese cake. She asked for a refund for the inconvenience of driving back to the location and he gave her a comp card Considering we are in a pandemic and the restaurant business is having a difficult time You would think that a manager would be more apologetic and want to retain your business We have no plans of going back to this location read more

McAlister's Deli - Sandwich - Delis Near Me - Monroe, North Carolina

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Out of my favorite salad dressing. I feel like they are always out of something. And guess I should have said hold the bugs in my drink. Yuck!!! read more

McAlister's Deli - Bug - Delis Near Me - Monroe, North Carolina

Whoever was working tonight does not know how to cook anything. Ordered a french dip sandwich and it came soggy and everything was straight up thrown together. Second time I've ordered from here, still haven't received food worth spending money on. read more

We LOVE McAllister's! This was our first time however at this location and it was a disaster!! Ordered 4 sandwiches and it took them 3 tries to make 2 of them correctly. Just basic ingredients on their menu. So disappointing! read more

Last week my son and I went to McAlister's and had an excellent Ruben. Tonight my wife and I and two grandchildren went back and again I had another Ruben as did one of our grandchildren. It was awful. Both our Ruben were cold. We sent them back then it was hot on the outside but still cold in the middle. It didn't taste the same as the last time so I opened it up and and there was next to no sour sauerkraut you may as well say there was none. When I asked the girl about it she said that's they they make them. Because of my grandkids I didn't take it any further. I love a good Ruben and I was highly disappointed. Obviously the day time cook knows how to make a sandwich but not the night time cook. The only reason I gave three stars was because the time before it was good. read more

Absolute worst experience today. I purchased a pick two at lunch (Half Savannah Chop salad and Half Grilled Chicken Club Sandwich). When I got home and unwrapped my sandwich, the bread was burnt. I called the restaurant and was told I could bring it back. I explained that my lunch break was over and that I could not come back right now. The manager advised that I could bring the Sandwich h ba k after work and they would replace it. I took the sandwich back after work, and the manager looked at it and said it's not burnt, so I told him that it's not to my liking. There was no apology for my inconvenience or anything. I used to love McCallisters, but my experience today has put a bad taste in my mouth. read more

Hopefully this gets my point across... We ORDERED Extra Butter and Sour Cream, because they NEVER give us enough and we explained this as well. So the food comes to the car, we seriously had 1 Butter and 1 Sour Cream FOR 2 Very Large, Double Baked Potatoes!!!!! Went inside to let them know and asked for more, they gave 2 Small Butters and 1 Sour Cream SMH! You need at least 5 Butters and 2 Sour Creams for each Baked Potato. + they gave us ZERO Napkins. As expensive as their food is, you would think they would not be SO Greedy and give enough condiments to accommodate each order, NOPE! Our 2 Large Salads only had 1 Dressing each. We will save A LOT of money, by NOT EVER Coming Back Here Again in the future! NEVER Again. read more

Horrible takeout service ... some of the rudest staff ever ... will never ever return to this location ... has possibly ruined my desire to ever visit any others as well. read more

The bread bowls are gone. The staff is annoyed. And the service has dropped. Welcome #2021

Did not make my salad according to my dietary restrictions request and would not remake it. No apology or refund offered. I do not recommend eating here read more

Absolute worst customer service. I always get great service at McAlisters....besides this one. Discovered my to-go order was completely wrong when I got home, so I went back and politely told them my sandwich was incorrect. The cashier looked at it and had them make me a new one. Get back in my car and realize they had correctly re-made my sandwich but only gave me a half when I had paid for a whole and it had half a piece of meat on it. The cashier didn't say sorry for the mixup or even acknowledge me barely, just plopped the new bag on the counter and walked away. It's a shame that one store can ruin an entire perception of a chain but I will never set foot in this store again. read more

First off don't go on a Sunday after church! The so called Christians come in the door and stake out the large tables before they even order, so if you are with a large group of adults skip it and go to a place that doesn't do the self seating thing. Now to the food, I got a French Dip with chips and a pickles. The sandwich was cooked perfect, the chips where from a bag and the pickle seemed a little old. I really enjoyed it overall except for the table saving. UPDATE District manager contacted me regarding my review. Because of prompt action by management going to up my review by one star because I feel like the issue of seat saving by large groups will be addressed. read more

Very good food, nice employees, and fast service! I enjoy eating here! This place has a lot of food to choose from.

I hear about this place before but never get to try it out. Finally I did and love it. Crabs soup is just delicious!! Great place to eat!! Pretty fast and staffs are friendly. I been here three times so far today I went with mother in law and she was pleased as well. Monroe doesn't have much choice to eat and this will be my place now. On my way to work too. They have sea salt potato chips yummy yummy!! Great place to eat salads and wraps... def... coming back! read more

Order to go curbside pick up I called let them know I was there girl brought my food she said make sure you check it because they are always missing something. Ok I checked my food realized the dressing for me and my fiancés salad isn't in there also my spud max only has cheese and bacon on it and no sour cream for the shareable nachos so I got out of my car went inside and they charged me for the sauces they forgot get home and there is hair in my sons food and the cookies we got were the size of a quarter . Y'all will never get my service again I spent $40 on food and this is how y'all do good deal I'll never be returning! read more

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I came here with my niece for a quick lunch on a Friday afternoon after getting Manicures and Pedicures at across the parking lot. You pay first, take a number, seat yourself and they bring your food to you. Our waitress was nice and attentive. I ordered the Ruben. It just wasn't the best Ruben in my opinion. It satisfied my hunger, but that's just about it. On a separate occasion my niece did bring me take out and it was the club. Usually with a sandwich as whole I prefer the Ruben over the club, but in this case the club won. Its was actually the king club with double the meat, double the cheese, everything was on point with this sandwich. However when a deli can't nail my favorite sandwich it leaves me with a sour taste in my mouth. Will I return? Absolutely but it will be for the king club. read more

McAlister's Deli - Ruben - Delis Near Me - Monroe, North Carolina

Really disgusted there's no soap in the bathroom, and the bathroom itself smelled so bad, had a clogged toilet full of poop and ruined my entire experience dining in here. Food is alright but won't be dining in again. read more

Horrible customer service. The employee who helped us at the register (it's her first day on register) has zero personality whatsoever. We are done eating at the moment and she has looked at me several times. I know she knows we are finished with our food, but she has yet to come over and acknowledge our finished plates. My friend (and a gentleman from another table) had to get up to get more drinks. An employee who was about to sit down to eat helped my friend get a refill. No one has even come over to make sure nothing was wrong with our food. And I found out McAlister's doesn't sell the Magic Brownie Bars anymore. I'm so very sad about this. Those were amazing. read more

This was my first visit. I've eaten at other McAllister restaurants before so I know it's not fast food. But WTF?? 30 minutes after I ordered my food, I was still waiting. I ordered off the menu and didn't make any special requests. I went to the cashier and got a refund. I looked in the kitchen and saw a lot of people working in there. How hard is it to make a sandwich? Skip this place read more

This used to be my favorite restaurant! We ate there last Sunday. Make sure you check your salad. As I was eating mine a spider came out from under the lettuce. Needless to say I was completely discussed. They wanted to fix me another one my husband said No Way!! We were with friends they stopped eating their salads. This has really disappointed me. I loved McAlister's. The manager gave us a gift card which I am not happy about that either. He didn't even come to our table. I would have rather had the money back. I don't know when I will get the nerve to go back and that makes me sad. read more

This isn't the first time I've come to this restaurant. Each time I come and get a to go order, my order is always wrong or missing something. Today I ordered the Delux Nachos to go. I ordered extra tomatoes, green onion, and regular onion. I didn't receive any of the extras that I ordered. The nachos comes with avocado as well. You can't even cut through the avocado nor is it fresh, it is brown. I live 25 minutes away and drive to this location because it is the closest. I might start driving into Mathews from now on. read more

McAlister's Deli - Bad, hard avocado - Delis Near Me - Monroe, North Carolina

David, the manager is so rude. He is withholding my sons paycheck. Called me a liar when I have text messages proving otherwise. The food is not fresh. You should hear what my son had to do with leftovers there. I wouldn't let my worst enemy eat at this place. read more

This is a tough review to write because I LOVE their food and selections and when they are on, it's the best lunch in Monroe. Having said that, service is incredibly Hit-or-Miss. You'd think they'd figure out that they are busy on week days for lunch. Plus, they push the order ahead but never have a dedicated person for that counter for at least lunch hour. Heaven forbid you have a large order, some of the staff will make you feel like it's an inconvenience that you are dropping a lot of money with them. It's been this way for years and through various managers, so I don't know if they just have a menu or format that can't handle volume or what. Also...if ordering from the website, be careful because some stores don't have some of the items on the website and you would not know unless they call or when you get there. Corporate needs to figure that out. Nonetheless, I keep coming back because the food is good and not completely unhealthy, and can still recommend them for a good lunch. read more

The food was alright the meat seemed to be a little spoiled, went home and blew that toilet a new one... but great staff be back soon

I don't know why the reviews are so low. I've never received anything but terrific service and friendly wait staff. The Rubens are my favorite. They have taken some things off of the "to go" menu since COVID, but I called to ask about the cheesecake and they did make it to go for me. Their baked potatoes are also so good! read more

Man that Paula L sounds like a real KAREN. She sounds like she's just a joyful person at parties. Kalei is the best, she is always so polite when I'm there. Her and josh are awesome. Covid has put a lot of stress and customers are taking it out on OVERWORKED AND UNDERPAID workers. read more

An Irish deli? Why not? The pastrami on rye was worthy. My wife did the choose two menu with a turkey sandwich and a veggie spud while I augmented my choice with a cup of veggie chili. Everything was fresh, fast and tasty. It took me 9 hours and 27 minutes to get to Monroe NC. I don't think I'll get a chance to come back but it was a good finish to a long day! read more

McAlister's Deli - Delis Near Me - Monroe, North Carolina

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Been going to this location for years. Don't know what's going on but this location has definitely lost a step or two. Maybe time for a new manager. read more

Don't ever go to this location ever when I entered the restaurant the employees had a extremely rude attitude towards me and saying they were going to "" whoop me I am very upset and would never go here you should go to five guys instead read more

Ok, so glad that we returned for a second chance, since this is our local McAlister's. We got the Southwest Cobb which was perfect-5 Stars and I tried the Chicken Caesar Wrap. I think it was well made, just maybe won't be a favorite of mine. But it was moist and the wrap was rolled tightly and to perfection and it was definitely a thumbs up. The service was good and the restaurant clean. The middle row of seating is impossibly tight and servers bump you when they walk through, because there is literally no space between the one side of seating and the other. So, just make sure to sit on the bench side,not the chair side. But you will still bump people as you thread the needle to get in or out of that spot. The restaurant was large and we will def return and sit in one of the outer seating areas. Thank you for the yummy grub and a better experience! read more

I come here often on my work break. It's always has been great up till now. Lately the food is inconsistent and the service is slow. The Mac cheese was watery and cold today. Once I found noodles in my tortilla soup. Not sure what's going on at this location but everyone looks like they running around crazy. I hope they figure things out soon . Because I really do like coming here. read more

They didn't give me a pickle after I even requested it on the app, very disappointed in this shitty excuse of a target brand Panera