False advertising unprofessional staff. Refused to honor prices clearly posted on menu sign. When…read morequestioned as to why, they refused service rather than honor what was posted. Epic fail! When I asked to speak to a manager, the employee they said they were the manager. Save your money for a business that still understands how to treat people

this place is terrible, and the employees are so unprofessional and have terrible attitudes…read more employees talk about other customers after they have left, yelling and making a scene laughing while other customers are in the store. I have received HORRIBLE food multiple times and the service is AWFUL

Plz never order from here . My food was wrong, cold, missing items, and was just flat out…read moredisgusting ! I will never EVER order from there again!

went to get $3.99 Wednesday Whopper, I was not told that the $3.99 was NOW only available through…read morethe app. I paid $31.00 for 4 whoppers and a 1/2 onion rings 1/2 FFs When I left I drove back by the line and told everyone there were no $3.99 Whoppers at the drive through available only app available When I got home the Whoppers, fries/OR were COLD

Visited this McDonald's early morning. Lakisha was taking our order she was very rude seem like she…read moredidn't want to be there. She told us to proceed to window we didn't see anyone standing first window so we proceeded to the next window. I guess she walked back to her station which was the first window open the window and scream "uggh they aggravating" she seemed upset when taking our payment. All I have to say is if you didn't want to work don't show up because she definitely didn't have to be rude especially call us annoying we heard her while parked at the second window and her at the first window she could have kept the comment to herself vs screaming out the window. She should definitely reevaluate her position and attitude.

They always forget the onions on the cheeseburgers I don't understand why, they will forget the…read moresauce too if you don't check for it

Been here hundreds of times. Breakfast or lunch is f-ing fantastic. Recommend the pimento cheese on…read moreanything :-)

J-Birds was a breath of fresh air. The service was excellent and everyone seemed to know each…read moreother. I came with my coworker, Raffa, and we were sat at a table for 2 near the kitchen. The menu was a split between breakfast and lunch with mostly burgers and hot dogs for lunch. I decided to go a different route by ordering the Turkey Rueben with tots and Raffa followed suit and ordered the corn beef Rueben with fried okra. Both of our meals were quite good! It was my first trip to J-Birds but it definitely won't be the last. Thanks!

This is my 15th burger chain restaurant I visited in the Charlotte area. This place has a great…read moreoutdoor space and the customer service is great. I ordered the Bourbon Bacon Burger with fries. Everything was fresh and made to order. I was not fan of that sauce which they put on it. But besides that it was good and the fries were fresh. They have restaurants around the country so try it if there's one near you.

This is a small but clean nice looking Burger Joint. Burgers are good, real good but occasionally…read morethe bottom part of the bun will be soaked in grease when they put the burger on the bun then let it sit waiting for the fries to be cooked. It's a waste of time to order a burger with the toppings you want as after several visits my toppings were wrong all but once. Fries are good and most of the time hot but portions aren't consistent. I will order a large fry and most of the time they give me a regular size fry even though I paid for a large. Several times I pointed this out to the manager who is really nice unless shes having a bad day. Then she hardly speaks and if you point out the tiny portion she doesn't care. Bottom line you are paying a premium for food that is hit or miss at a place where their staff don't seem to care and management only cares if they are having a great day.

I wanted to say that my food was really good and my experience was amazing. The workers were nice,…read morerespectful, and got my food ready very fast. My food came out hot and fresh, and everything tasted great. The chicken was crispy, the fries were seasoned perfectly, and the sauce was my favorite part. Everything was ready fast and made really well. Thank you for the great service. Keep up the good work!

This location is improving since I've been coming here the past couple of years. My food is always…read moregood and I have never had any issues! always delicious. The place is always clean, I have never seen it dirty or anything crazy! The service today was outstanding. I was met with the GM who took ny order and greated me with such positive attitude and just happy to help me. Provided extra seasoning for the fries as well. He was a great representation of this company and hope to encounter him again!

So, if I go ahead and order through the app an hour or 2 ahead of time can I actually get food!?…read more Been there twice, both times I eventually just asked for my money back after 20-30+ mins. I could go to a nice restaurant, order drinks and a burger and get it quicker. You guys are failing in general. Ambiance is aight?

This a new place that opened up maybe a few months ago. We came here one time after the hype was…read moreover and we waited in line at the drive thru for maybe about an hour. They had someone taking orders for the lines outside and then someone check checking up on us to see if we got our drink food and payment yet. The food was good. But once we got our meal. We literally was able to eat our whole meal in line while we waited to get out of the drive thru line bc people in front of us hadn't gotten there orders yet. The staff were very nice and patient. It just took very long to get our food and get out of the drive thru line. I went here a month later thinking ok they have been around a little longer now. I ordered my food online and the app said my meal should be ready in 4-7min. I paid with a card and I went thru the drive through line which took me an hour of sitting in line I gave them my name. And they told Me to pull into a numbered parking space which I waited another 20min. After being in line for now 1 hour and 20min. I went inside and gave my name again. The staff just told me my name was on the screen and they were working on it. I had literally waited over an hour for one burger I ordered through the mobile app and tried to pick up myself. I got in line at 745pm and I received my food at 9:15pm. The staff came out and stated she noticed my car had been sitting out there for a while and came to check to see what my order was. She went back inside and asked the staff to make my food on the fly.

Great food and great service at this location! Food is always amazing! Never had any issues!read more

Workers are very rude every time I go into this location. They also were not wearing gloves to make…read morethe subs.