Which Wich makes some good sandwiches. I can say that comfortably as I've eaten at Which Wich in multiple cities and tried a multitude of menu choices. The restaurants are consistent in terms of good food with great variety for fixings. Service has varied a bit but has been overall a positive experience. The Rivergate location is a fine choice if you're looking for a tasty sandwich, but it comes at a healthy ding to the wallet. The price is what staves me off a 5-star rating. It's simply too much to pay for the amount of food with no table service. read more

Like their California roll sub! My husband likes their pizza sub. Wish their tuna was better. Like their loyalty club!

Ordered a muffuletta sandwich but there was so little muffuletta I couldn't tell it was there. Muffuletta is the point of the sandwich. It's right there in the name. There should be at least as much muffuletta as anything else. I'm very disappointed with skimping on the most important ingredient. read more

The manager/owner is usually there when I do a pickup. Super nice. She and the staff always get our order right.

Best sandwich on Steele Creek , I swear past subway , jimmy johns etc great sandwiches

Was visiting the Charlotte area stopped in to this location and it was totally giving the Quiznos vibes. Was very excited. I ordered the Reuben Which was good. The only thing, It was supposed to be a hot sandwich and the inside was super cold. Also this location was out of fries. That was a little disappointing. Service was okay. If you haven't not eaten here I would say give it a try. read more

Which Wich - Reubenwich - Sandwiches Near Me - Charlotte, North Carolina

From the amazing service you'll get, from the fresh lemonade you'll get and the beautiful wrapping paper for a Which you'll get. 10/10 service thanks for the delicious food. read more

Great sandwich. I ordered the grinder since I'm into deli sandwiches. Very good sandwich. Got it with fries and a drink. I paid about $13 so I was satisfied with the price delicious fries as well. Good service and friendly. I usually only eat jersey mikes but now I have another place to go! read more

Which Wich - You tell them what you want - Sandwiches Near Me - Charlotte, North Carolina

I worked across from Which Which for years, could see it from the window by my desk and never understood why crowds of folks would flock here but now I understand. There sandwiches and salads are so filling and delish. Its also pretty cool concept for placing your sandwich order in store. You fill out your options on a paperbag, that same paper bag they will deliver your order to you in. If you download the app, you can earn loyalty points and your first app order awards you a free large drink. Wednesday's is $5 Wicked Wednesdays which Wicked is pretty much their club sandwich IMO as it has turkey, ham, roast beef, bacon, and pepperoni. I usually get this but workout the pepperoni OR I build my own sandwich. The things I love about Which Wich is any sandwich can be hot or cold, you can personalize any sandwich and not have to go through a line calling out what you want, any sandwich can be turned into a salad bowl that is just as yummy, and they offer lettuce wraps and spinach wraps in substitution of bread. They also offer fries and hand dipped milkshakes which I have yet to try. I only find myself going to which wich when I want something filling but good and healthy. One day I will make it a fries and milkshake day so I can try it! read more

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Excellent Reuben. Fast friendly service. Reasonable price . Clean eating area. Order your sandwich by checking the box on the bag

Once you get past the strange (but really clever) ordering system, Which Wich makes for a really yummy sandwich. It's not hard and once you get it, it makes a lot of sense. Step 1. Figure out which protein you want in your sandwich. Pork, Turkey, Beef, Chicken, etc. Step 2. Grab the appropriate bag and a marker. Step 3. Work your way down the bag, x'ing off which cheese you want, what sauces you want, what veggies you want, hot or cold, extra meat. All of that is SO FLIPPING CLEVER. And you do it at your own pace. When it's done, write a name at the bottom. Now, you could be normal and boring, writing your own name. Yeah, that's been done. But be outstanding and put something smart like "Voldemort" or "Darth Vader" or "Bruce"! A few minutes later, your sandwich is ready. Exactly as you ordered it and wrapped up ready to go. Love it! read more

Which Wich - Which Wich in Steele Creek - Sandwiches Near Me - Charlotte, North Carolina

Customer service EXCELLENT.. cleanliness GREAT.. staff FRIENDLY.. the sandwiches not so good. I hadn't been to a which wich in years so I decided to give them a try. Let's just say I would have preferred to just donate $28 rather than what received and literally picked over. Both the LARGE meatball and the grinder were dry, and barely any meat/ toppings.. oil & vinegar or meatball sauce. Next time I'll stick with what I know is consistent... Jersey Mikes. read more

Love the which's ! Last time my sub wasn't hot enough and I didn't even care because they are so amazing

Great sandwich's and especially the wheat bread. Also the service was good their friendly people (the workers) just a nice place I love the food! read more

This has been my go-to sub shop lately. Service is fast and friendly and it's a clean space. The thing I love most about Which Wich is the variety of toppings and the ability to customize your sandwich without standing in a line telling the employee what you want. As soon as you walk in, you're greeted. They explain the ordering process if you don't already know. They have a menu on the wall which corresponds to bags (turkey, chicken, beef, etc.). Then you take that bag and mark down how you want it (white or wheat or lettucewrap or salad). Then select toppings from cheeses to veggies to seasonings. And some of them are unique like fried onions, olive salad, various peppers and different mayos. I usually get something different every time I come in. Last night I got a french dip on wheat with provolone, roasted red peppers, hot pepper mix, sauteed onions, mushrooms and black olives. It was really good and the au juis that comes on the side soaked into the bread well, but it was a bit messy and hard to keep the toppings from falling into the broth. The taste was still good. I was so hungry I didn't get a picture. And their reward card is worth it. Once you get so many points, you earn free subs and on your birthday they send you a free sub coupon. Don't worry if you lose your card. They can look up your phone number to add your points. read more

Which Wich - Black bean patty which made my way. - Sandwiches Near Me - Charlotte, North Carolina

I had sworn off Which Wich after having a poor experience at another location (maybe it was just me not understanding their ordering process to be honest). In Rivergate the other day and didn't want the same ole same ole, so we gave this location a shot. Glad we did....ordering was easy and explained, service was quick and the sandwich was great. Plus any time I see an employee at a business rush to open the door for a senior, you know something is going on right behind the counter. (Btw, I wasn't the senior, but was impressed) read more

This sandwich shop is awesome! I always get a delicious sandwich when I come here and they are always nice and friendly!

Good sandwich and filling but the fries were in small portions and bagged, premade. It's very popular during lunch hour. I'd try it again.

I love Which Wich! I have written a review on the one located in the park road shopping center. When I saw the sign go up for Which Wich coming to Rivergate, I was so excited that I could have them more often! We went to WW yesterday for lunch and they were busy, I believe the second or third weekend to be open. While all of the WW we have been to are small and cramped, this one seems to have a little more space and more outside seating which is a plus. I love their process of ordering. It may seem overwhelming if you have not been, but you pick a bag based on the meat or specialty sandwich you want. Once you select the bag you mark everything you want, put your name on the bag, and hand it to the cashier. They will then call you up to get your sandwich in your bag. Yesterday I got my favorite, the buffalo chicken and Kevin got the gyro. Both were great. I love how they have plenty of options compared to the standard sub shop. Also, their shakes are good - have had the Oreo shake before. Two Complaints: They seemed over staffed, which is good for the sandwich making crew, but they had 4 people on the floor to help out those coming in with questions and to check on people eating. I really did not need to be checked on 4+ times while having a Wich. I think once the newness dies down, they can have the proper number working. They have a loyalty card for getting so many wiches and then you get one free at all of the other locations. We finished one last time at another location, but they did not have any out at this location to start a new one. read more

The worst Philly cheesesteak I ever had in my life. Barely no cheese didn't even taste like real cheese, meat was taste less looks like it was plain broil meat with no seasoning . It make me sick read more

I just paid $14 for a large Cali wrap with rotten avocados that should have been thrown out 3 days ago. Black mush. $14.... Please close so something decent can go in that spot! read more

Walked in to place my order and stood for at least 5 minutes while one employee filled Mayo bottles and the other three were in the back chatting. A woman came running to the register to ring me up and proceeded to place my order. After ordering, I specified a cold sandwich and it was in the oven, so it had to be remade. I also ordered fries and was given chips. I understand places are short staffed. After the remake I was told the bread "had to be cooked" which again doesn't seem like a health hazard if I wanted the sandwich cold... again I understand the staff shortage but this is a matter of communication. Let's work on this folks. I'm not in this area often but needed something quick before work and saddened by the eye roll I received when the sandwich had to be remade. read more

Amazing food we had 2 turkey blt's & the wicked which customer service was great & there were so many options ! I recommend this place !Turkey Club Sandwich read more

What a different concept to a Sandwich shop! Same steps as other places but you just fill out the bag of what you want! So many choices awesome! Fresh and timely. Staff was very friendly and helpful. Will be back because have way more sandwiches to eat! read more

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DON'T EVER GO HERE! Speaking as a former employee they serve old vegetables, meat and cheese. I found myself scraping mold off of tomatoes countless times, they don't let throw stuff away so lots of the meats are old and some of the cheeses are stale. Even the syrups for the soda are old because they are "too old to expire." read more

Apparently everyone that works here needs to go to customer service training because when we walked in we weren't greeted. The young man took our bags which had the orders on them. My husband greeted him and asked him how he was doing. He completely ignored him and said nothing. Then they forgot our sauce for our fries and when we asked for the sauce the girl didn't respond turned around and acted like we were bothering her and rolled her eyes. I literally sat there waiting for the sauce because they were out of it in the jar which explains why they were too lazy to give it to us in the first place. I work in customer service and I get it if you don't like your job which they clearly all don't but this is not how the service industry works. I'm appalled and their management needs to fix all this. read more

So Which Which closes at 9:00 pm I went in at 8:20 and they were just as friendly as they had just opened. My family and I were greeted when we walked in the door. And then asked if we needed any help. When you walk in there is a wall where you pick your sandwhich from. After you choose which one you want you choose the bag with the corresponding number. For example I choose a number 5 chicken sandwich so I picked up bag number five. On your bag there are options for your sandwhich you circle all the items you want on your sandwhich, as well as the size you want, and any sides you would like. Once finished you hand the bag to the cashier and once the sandwhich is done they call you by name to pick up your sandwhich. As far as the restaurant itself it was bright yellows a fun place to grab a quick bite to eat. The tables were clean and the whole place was in order. The staff was friendly and helpful. They worked fast to get our order done and correct in a timely manner. The sandwhich was tasty. All the ingredients tasted fresh and the sandwhich was well put together. I would definitely go back to grab a quick bite to eat. read more

Only been once, but liked the personable service. Sandwich was appropriately sized and priced. Quick service for lunch and will return to try some other options. read more

I went here with my mom to check them out and I was surprised on how great it really was. They also have great sandwiches to choose from too. I plan to return here in the near future and bring some friends along too. read more

When I first saw the name "Which Which" I was very excited ! I thought to myself, "Yes ! A new restaurant added to River Gate!" So I had to try them out. When I first walked in the restaurant there was a man at the door and he politely had the door opened. He greeted us and asked us was this out first time, then after he explained how the ordering process worked we were ready to pay. Everything was going well until I took my bag to the cashier. I received terrible customer service. The young man, Connor, was very rude. I asked what "feta" was and he kept saying "what, what ?!" Apparently I was pronouncing it incorrect. One of his co-workers had to answer my question. The young man did not look happy, nor did he ask me anything but "are you getting a drink". He didn't even tell me my total ! I felt very unhappy, because this was my first time at this location & I felt very un-welcomed by Connor. If the young man doesn't have good customer service skills then he should not be put on the register where he has to interact with customers. I spent $17.75 for two people and received horrible customer service that made me never want to go back to this location. The gyros were okay, the fries could've been cooked a little longer. I do thank the young African-American man at the door who helped me out. read more

A friend of mine recently told me I eat like a college kid. Well, I guess that may be true, but when you have options like Which Wich out there, I plan to eat this way for the rest of my life. This location is just down the street from my house, so I've had the opportunity to visit them on numerous occasions. I had never been to a Which Wich before moving to the Carolina's, so being a newbie, I was a little discombobulated the first time I tried to order. They have this odd brown bag concept where you choose an appropriate sandwich bag from the receptacle and then check-off what type of meats, cheeses, and veggies, as well as drinks, cookies, etc., you want for your order. The staff must have thought I was a little dim at first; I must have stared at the menu for 5-minutes trying to figure everything out. Fortunately another patron happened by and guided me through the process. If I had it to do over again, I'd likely just walk to the counter and ask for a little help: My hindsight is 20-20. They'll help, but as far as this particular location is concerned, they aren't all that motivated to speak up. Regarding the food, I have nothing but praise. I love everything on the menu. I also have zero complaints about the quality or their efficiency for getting the food prepared in a very timely manner. Also, they have a great sandwich club that you can register for in order to receive freebies and discounts. I highly advise you to sign-up. I got a free large drink on my second visit. That alone is worth the minute or so it took to register the card. One negative that really isn't huge, but bugged me a bit concerned a marketing campaign they ran that drew me in for a bite to eat. I received an email encouraging me to show up on April 2 for National PB&J Day. Proceeds benefited a good cause so I was hooked. I reposted links to their event all over the internet and encouraged folks to participate. Unfortunately, when I arrived the staff obviously didn't have a clue that their corporate offices had sent out the email. Nothing at the store even alluded to the event. I was a bit disappointed to say the least. Even worse, they didn't have a special PB&J for adults. We had to buy a kids meal. That's not enough for me I love the location. There is plenty of seating both inside and out, and the food broke da mouth! I'll keep coming back for the food alone. 5-stars for Food and Location; 3-stars for Service; 4-stars overall. read more

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Rude customer service. This is my first time at one of these establishments and I wasn't pleased. The cashier seemed anti social and very short with me. The sandwiches are smaller compared to Jersey Mike's and subway and was more expensive than both. My turkey club sandwich was ok. I will most likely not return due to my customer service experience read more

The most disappointing experience, I walked in there expecting to do like I normally do. But you go in there and they've changed everything. Trying to order now is trying to order from an idiot menu, 95% of the items are not there or impossible to locate, they're listed under two stupid names now. And then the list has been so consolidated that you can't even find what you're used to getting. And it's frustrating to even try to look and then they don't even have fries available. I got 15 minutes to get to work, that was my one stop to eat before work and now I'm not Going to be able to eat because they decided to completely screw up the entire menu read more

Horrible customer service at closing on my first visit, I will never return....but the sandwich was pretty good to be honest.

Welcomed the second we entered. The service was excellent and so was the sandwich. We will be back because the quality was super.

This was my first experience at the Which Wich and I was favorably impressed. Two things a sandwich shops needs, a. be organized b. have a great tasting sandwich. Which Wich scores on both. You grab a bag, and fill out the type of sandwich you want, what bread, toppings you want, etc. Then hand it to the cashier and wait for the sandwich. They were pretty busy, but the line was moving and they had plenty of seating. a. Organized. Check. The topping selection was very wide, much more than typical. And for the sandwich taste?... Excellent. I had a Turkey on wheat, hot, with hummus spread, avocado, tomato, spinach. A small was plenty large for me. This was an excellent tasting sandwich. b. Check. My daughter got a turkey club, and and vanilla milkshake. Also excellent. I also got the house chips. They were crunchy, not greasy, and spicy with just the right amount of salt and pepper. read more

I tried this location again. I really like the concept, but the execution is so bad. There was no one ordering ahead of us and not too many people already seated when I got there early on a Sunday evening for four sandwiches to go. Given that I live less than 5 mins away, I went ahead and ordered the sandwiches hot. Rookie mistake. If WW had a system where all sandwiches were ready at/near the same time, I could have made it home with four hot sandwiches. Place order, wait 7/10 mins and first order is called. Several minutes later two sandwiches go to a previously sat table. Several minutes later two more of my sandwiches. Long wait, two items to people who ordered after me. Then my last sandwich. So, 10 or more mins after my first sandwich, we received our last one. Of course, sandwich one is pretty much cold by then. I don't understand how their system is customer friendly. Even if you eat in, who wants to sit and stare at their food for 10 minutes while the rest of the table waits? I have seen this all three visits. Done with Which Wich unless maybe I'm alone, starving and it's the only place around. read more

We tried this place for the first time last night for dinner. It wasn't exactly welcoming, but once we figured out what we were expected to do the process began to make more sense. I ordered a Turkey club with a bunch of add-ons and an oatmeal raisin ice cream cookie. OMG! The cookie came out first (for some reason) and it was delicious! The cookies were full size and warm with a thick layer of vanilla ice cream between them. I appreciated the double foil wrapping to keep it warm and to keep the ice cream contained. My sandwich was also delicious. I'd contemplated adding tomatoes to it because I wanted it heated and I dislike hot tomatoes, but I went on ahead after preparing myself to pull the hot tomatoes off at a later point. To my surprise, the warm sandwich arrived with cold tomatoes and onions on it!! Sure- that's the way it SHOULD be done everywhere, but it just SO isn't the way it's usually done anywhere! I was very impressed with that along with the perfectly toasted bread- crusty and warm without being hard or burned... well done :-) We didn't get any chips because we didn't need them, the sandwiches and the ice cream cookie were delicious and fully satisfying. Upon arrival we'd wondered why they chose such an inconvenient location, but after sampling the product, it makes sense now because why pay a premium for "location, location, location" when you can simply make dynamite food and people will track you down to get it :-) Smart business model there Which Wich! We'll be back for sure :-) read more

Staff was very helpful and was there to help us order. I ended up getting a hot Italian sandwich which was delicious. Definitely coming back soon! read more

Love this place. Awesome way of ordering sandwiches and the food is great and the staff is awesome. I come here a lot and I have to say that their sandwiches are great. I recommend this place. read more