The hours online are not accurate. It said they closed at 4:30pm, I arrived right at 4pm and could tell that the employee was not happy. The display looked empty, so I asked if there were any cookies left and was told he was about to close. I instantly felt uncomfortable. I ended up taking a Neapolitan and a cream puff. They were both very pretty and appealing, but I was disappointed with both. They were both very hard and not easy to eat at all. I also felt obligated to tip since I felt I was causing inconvenience. Can't say I'll be back. read more

Max Cookie - Bakeries Near Me - Visalia, California

‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼‼I I am writing to express my serious concern regarding an incident that occurred during my recent visit to your store. I specifically informed the staff that I am allergic to almonds and asked if the lemon bars contained almonds. I was told they did not. However, after taking a bite, I discovered that the lemon bar did contain almonds. This situation is extremely concerning because a nut allergy can be life-threatening. What makes this worse is that when I attempted to call the store, the phone lines were down. We had to ask the restaurant next door (Masuruas) to bring their phone over so we could reach someone. Only then did the staff admit, "oh yes, it has coconut... oh, and almonds too." This level of misinformation is dangerous and unacceptable. Individuals with allergies rely on accurate information from staff to make safe choices. A mistake like this could have resulted in a severe medical emergency. read more

Desserts are amazing, they did my wedding cake and wouldn't be happier with their service and quality of work. read more

Max Cookie - Wedding cake - Bakeries Near Me - Visalia, California

End of an era... we've always bought cheese pockets and pastel iced thumbprint cookies for our Easter Brunch. First from Bothof's for over 20 years then Max's carried on the tradition. Last year we had paper embedded in the bottom of the cheese pockets. This year we got cheese pockets with no cream cheese in them. This will be our last disappointment from this bakery. We all miss the old Bothof's :( read more

Max Cookie - Where's the cream cheese? - Bakeries Near Me - Visalia, California

Amazing pastries, amazing service. Always go to maxs for my birthday cakes. Highly recommend the cookies and the cannolis. If you need a cake they're amazing at them. But always call in advance. read more

I bought a dozen cookies last Thursday, June 5th. Sugar and chocolate chip. About 2 dollars a piece. They were very stale. I was surprised because I have purchased cookies before and they were yummy and fresh. Not sure I will go back. read more

We came here to get dessert for a friend. We got some cookies and they pretty good. But the lemon bar and raspberry delight were incredible. The service was very good. read more

Really small but beautiful atmosphere. Great prices and great bakery treats. The lemon bar has almonds so just a warning for the ones with a nut allergy. Owner working (im assuming) was pleasant and sweet. All around will come back for more. read more

Max Cookie - Cannoli and cream puff - Bakeries Near Me - Visalia, California

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Fell in love with this place when it was on Main. Delicious cookies like chocolate chip, chocolate chips with walnuts and chocolate dipped. Thumbprint cookies and others. Cupcakes, brownies and all kinds of fabulous things. Warning: very addictive. read more

There cookies are so good. I had the chocolate chip with half chocolate dip. Was so chewy and soft. Perfect amount of chocolate, would recommend this place. read more

Bought a dozen cookies for the office today. Many varieties to choose from. Take a normal cookie and dip half in good chocolate. Yum. AND the cookies are 1/4 the price of Crumbl. It was worth the drive to get cookies in the NW part of town for my downtown office. read more

Max Cookie - A dozen assorted cookies - Bakeries Near Me - Visalia, California

The most heavenly lemon bars are sold here. Perfect lemon to crust ratio and the crust has almonds in it which I love!! They cowboy cookie(?) is soooo good. I believe it has oatmeal, chocolate chip, walnuts and coconut..I think.. not sure but definitely worth a try. Chocolate chip with walnut is another favorite. I tried a "brookie" for the first time today and OMG I hope they keep it as a regular cookie because it was AMAZING.. it is a brownie inside of a cookie and I want 10000!! My boss likes to order cakes from here and they always turn out great. I visit this bakery often to pick up boxes of random pastries as gifts for clients of my office and they always rave about the goodies. Definitely the only bakery around worth a visit. read more

Max Cookie - The "brookie" was amazing! Lemon bar on the right and chocolate chip to the left. - Bakeries Near Me - Visalia, California

Another beautiful and most importantly DELICIOUS cake made by Max's Cookie company. Ordering : efficient Delivery : on time Presentation : beautiful Satisfaction : highest The happy birthday celebration for our 81 year old matriarch was accentuated by the cake. Thank you to Max's team. read more

Max Cookie - Chocolate layer cake filled with ganache, White layer cake filled with fresh strawberries. Flowers from Sequoia Plaza Flowers. - Bakeries Near Me - Visalia, California

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Surprisingly very nicely decorated inside. I sought out Max's cookie because of a picture of a brownie on there website. Arrived and ordered the brownie frosted with ganache with walnuts on top (I was told the walnuts are organic) and a chocolate chip cookie. The brownie was about a half a pound, maybe not that much, but pretty heavy. The taste was mediocre, can't beat my moms homemade ganache. The chocolate tasted more like a sugar cookie. Owner wasn't super friendly, but the guy who served me was helpful. Just wanted to check it out for the first time. read more

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Well I couldn't wait to finally taste what my eyes had been wanting and devouring. The Lemon bar was good super heavy a lot of crust to lemon ratIo but good. My taste buds not as happy as my eyes. When it came to the Eclair. Was it old, was it previously frozen? The pastry was super dry, heavy and tough. Not light and airy. The cream tasted like pudding, not the delicious pastry cream I was expecting. Not sure what was up with it but not good.. Place is clean and I have a terrible sweet tooth so I know I will try it again they have a nice selection choices just no EclairsI read more

They make a delicious Raspberry cake in different sizes that is absolutely delicious. Also, the best brownies and lemon bars I have ever had. And a wonderfully chocolate croissant that is enough for 2 people read more

Great cookies as always. My usual go to for delicious cookies and French inspired bakery.

I've always enjoyed the baked goods from Max's Cookies. Everything I've bought has tasted freshly baked and are all delicious. I was preparing a very important and festive birthday celebration this past Saturday for my husband and opted to call Max's at 8 am this Saturday hoping they would have a dozen chocolate éclairs ready for pick up at 9:30 (they don't open until 9 am.) I was told they had that many and I could pick them up at 9:30. Chocolate éclairs are my husband's favorite dessert, so it made my day, especially gambling that Max's could fill my very last minute order versus me having to rush and bake a cake. Thank you, Max, for having a dozen éclairs ready on Saturday! read more

I absolutely love this goody shop! They were amazing and everything in here is great! The product you get is so big and I take it home and cut it up to share read more

Just went there this Friday and the cookies were good but we ordered a Napoleon for dessert that evening, well we got to it later on and I went to slice it and it was hard as a rock the whip cream on top. Such a disappointment since we don't go out much and this was a treat. Saved to take back, however I forgot it on Saturday when I was back on that side of town. Shame on you, your supposed to have fresh baked goods, don't sell dried out hard pastries. It wasn't cheap either. I would buy the cookies again but pass on other desserts. read more

I've been a few times and every time their baked goods are dry and yet somehow greasy at the same time. This is a bakery for the American palette for sure, a load of sugar and fat, no real flavors. Sad read more

Max brought in a box of cookies as a 'Thank You' for our office, and OH MY LORD- they were gone in 2 minutes flat. These cookies aren't just good, they are 'I would Battle Royale for these' good. We immediately looked up the bakery because he just made life-long fans of us all, and you should be a fan too. These cookies were perfectly moist and full of flavor, and would make a fantastic gift for loved ones or events. I can't wait until I can get some time away to visit for myself! If you are in the Visalia area, don't miss out on some of the best baked goods around! read more

The chocolate cookies and chocolate dipped cookies were delicious. The Mexican wedding cookies were also very nice! I got a cannoli as well and loved it too. A very nice bakery, I'm so happy it's close by! read more

The food was delicious with excellent quality offering variety and the customer service is great. The ambiance is nice looking and modern.

Wow. Wow. Wow. So delicious! I went to Max Cookie for the first time the other evening. We ordered a box of random pastries, and my favorites were the lemon bar, and the brownie. I can't believe they are both gluten-free, too! Definitely a pleasant surprise. Check this place out ! read more

I've eaten the baked goods from this place at a few parties and events over the past few years. Kind of just another cookie - like you could get the same cookies or cupcakes at SaveMart for (likely) less money. I went to a wedding this summer and can't forget biting into my cupcake and pulling brown hair out of the middle that had been baked in. Not the best experience - not a very sanitary kitchen, I think. Yuck. read more

Terrible overpriced cookies from a terrible place. Instead go to Crumbl cookies on mooney. Much better cookies and way more professional business than this place. read more

I cannot recommend this bakery enough. They are always my go to place for cookies but today was even better. My son went in to get cookies today and the gentleman at the register drew him a Batman. I appreciate the extra time taken to make my son feel special especially during this time. Seriously though their cookies are the best! read more

Max Cookie - a box of chocolate covered cookies - Bakeries Near Me - Visalia, California

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Thank you for doing an excellent job on my parent's last minute anniversary cake!! They said it's the best cake they've had in 41 years!! Thank you!! read more

Max made our wedding cake (and assorted donuts for a donut wall), and we LOVED everything he made. I couldn't stop devouring the cookies & cream cake, and people raved about how great the lemon/raspberry cake was. The donuts were also a big hit. Don't let the name of the business fool you - Max's is about more than cookies. I'd recommend that any bride & groom in the area do a tasting with him! It's also worth mentioning that multiple people in my family - who each have a sweet tooth - say that Max's Cookie company makes the best chocolate chip cookie they've ever had in their lives. read more

If you didn't know this little bakery was there, right next to Baskin & Robbins, you could walk right by and miss it. But you would really be missing out on some delightfully delicious treats! Everything I've bought here has been scrumptious, but I'm particularly fond of the cannolis and classic fudge brownies. But their cakes are first class, the raspberry whipped cream with layers of fresh raspberries!! Oh, just thinking about it makes my mouth water! And if you are fortunate enough to be assisted by David, you'll be in for another treat of a different kind! He will treat you right! LOL! So, next time you're looking for a special pastry, this is the perfect place to go! read more

Disappointed by Rude Customer Service ***OUR FIRST TIME AND OUR LAST*** I try and support local businesses as often as I can, and I know that the Covid-19 Pandemic has had a negative effect on our local businesses and their ability to keep their doors open. I also understand that customer service is paramount when you have your own business. I wish I could leave a positive review about Max's Cooking Company, but instead I have come away having been treated rudely by the owner and shown my business and patronage didn't matter. Earlier in October, with my two sons' birthdays approaching, we were picking up lunch at Masarus and saw Max's Cookie Company. We bought some tasty cookies and saw they did cakes. Although we typically order our cakes from another Bakery in town, I decide that while we were already at Max's I thought we would give them a try. Luis took our order and provided excellent customer service. He guided me through the order process. I asked then if I could speak with the baker to ask a few questions, but was told he was unavailable. So Luis and I finalized and placed our order, paid, and we set 2:00 PM for our order to be ready for pick up on Saturday, 10/31. A few days later, Luis called to let me know the bakery would be "closing early on Halloween" and "would 12 Noon be a good time to pick up our order." I said yes, and then was told our cake would be ready BY NOON and Not MUST BE PICKED UP BY NOON! So Saturday the 31st, we were out running errands and finishing our last stop at the grocery store before heading to the bakery to pick up our birthday cake when Luis called at 11:57 AM and left a voicemail with a "Courtesy call "to remind us that "our order was ready for pickup and just a reminder that we close at 1:00 today." We were finishing our party shopping in the grocery store when we received a call from Max, the owner, ten minutes later, after Luis's initial courtesy call. Max informed me that they were closed, and unless I wished to pick up my cake on Monday (our party is Sunday), I needed to come now. I said my wife and I finishing in the grocery store and could be there within 10 minutes. Our order went from "available to pick up at Noon" to Luis's call to come before 1 PM closing, to 10 minutes later a call from Max, "if you don't come within 5 minutes you won't have your cake." Hating to keep anyone waiting, I tried to clarify that we were close and on our way in minutes, he kept speaking over me and asked me "If I was coming or what?" because he would "only leave the doors unlocked for another 5 minutes." We left the check-out line without our groceries so we could get to the bakery ASAP. When we arrived at the bakery within five minutes. I asked to speak with Max. I was told he was "unavailable". I identified myself and my prepaid order. I asked about closing time, apologized that I was confused about the pick-up time based on what I was originally told, Luis's recent voice mail 15 minutes earlier, and then the terse phone call from Max. Suddenly Max appeared and was "available." I attempted to share the story above, and I was treated rudely and cut off. Max said that was not what I was told (although I have the voice mails still from Luis). When I raised my concerns and explained I felt like I was being treated rudely, Max deflected, denied, and dismissed my concerns. I was made to feel as if my business and my $40 for a custom cake was not worth his time. I try to always extend courtesy and grace, but I must admit that being dismissed and disrespected, with a laundry list of denials, and just short of being told I was a liar made me lose my temper. Max "the unavailable suddenly available" was rude and disrespectful. I stated I would not return as a customer and should have stayed with Goodies Cookies and Cakes. Max then told to leave and never come back. That's rich since I just said I was leaving and would never come back. Being pretentious and rude is not a great business model for good customer service from any employee, especially from the owner. I am not sure what this cake tastes like yet as the party is tomorrow. But at this point, my horrible experience has already ruined our party. If it wasn't too late to get a replacement cake, I would have thrown this one in the trash on my way out. I will never return and do my best to share my experience with others so they can avoid rude service. Word of mouth is important in small towns like Visalia. Although you will have to weigh your options, I cannot recommend Max's due to my horrible experience today. read more

I have driven by this business before and it was closed so I peeked in the window and from my vantage point things looked really good. Today I was at Save Mart and noticed they were open so I decided to give it shot. The dining area is really nice as they have a chess board on one of the tables to enjoy a game while you eat your pastry. I looked over the case and decided on the apple fritter because honestly nothing else looked good on this day. I opted to eat the pastry at home with a fresh glass of milk. I wish I would have eaten it there because I would have asked for a refund. The bite I took was like eating pure old grease. I didn't taste any apple. You could see there was apple in the batter, but all I got was grease. I will not return and chalk this up as a $1.75 donation to the business. read more

Max Cookie - Bakeries Near Me - Visalia, California

I got Max's Cookie Company for my wedding 10/23/2021. My original wedding had to be postponed a year because of covid when we notified them I got a very sweet and understanding message from them. That's when I knew I picked the right company. My husband and I don't like cake too much so we got a bunch of their mini desserts for a wedding. They set up my dessert bar so perfectly, I loved it!!! I can honestly say there was nothing left. All my guests wanted to know where we got our desserts from! So happy we had them apart of our day! read more

I love this bakery! If you have a sweet tooth you should definitely try them out. You won't be disappointed!!

was at an appt for dog grooming when i saw this place. you can't really tell what's going on inside from the exterior, so i decided to stop by and check it out.. HOLY SMOKES WHAT A FIND!!! the cookies are amazing. literally amazing... not too sweet, great chew. flavor selection was incredible too. gonna try to recall what i got: snickerdoodle: didn't get to try, my dog grabbed it. peanut butter: great flavor, not sweet. oatmeal coconut choc chip: OMG, my favorite. chocolate dipped w/ walnut: very good, great chew. brownie: large, needs a chew, more cakey, good flavor. lemon bar: needs more tart; too sweet/sugary. dozen cookies for $12 (on thursdays it's $10) Highly recommend. Everything came in nice packaging w/ simple logo. customer service was great, we walked in around 2 pm. still large selection of cookies in afternoon. read more

Max's cookies has the best lemon bars I have ever had. Thick, gooey, perfectly tart and covered with a blanket of powdered sugar. They have become a serious craving of mine, especially on hotter days. I have also tried their brownies which are so incredibly fudgy. Their other desserts look amazing every time I've gone in but I just can't pull myself anyway from the lemon bar and one is typically enough to share. I think next I'll try something cream filled because they always look so good. Employees are also always super kind. read more

The classic brownies are amazing! The iced sugar cookies are a go to favorite!! You have to try everything! ALL YUMMY!!

Just went earlier this morning to their new location to get my honey his face....bierocks. I would have posted a picture, but he inhaled the two bierocks I purchased and barely allowed me a bite. Super tasty and not too doughy as should be. I got them fresh out of the oven and the bread part was thin, light and super buttery. There was no skimping in the filling and it was equally savory. I'm not huge in onions and was surprised that i didn't get overwhelmed with them as I normally do when I've had bierocks before. So happy to have found somewhere local that makes these tasty treats as they are a fave in my household and i unfortunately suck at making them. I also purchased a raspberry strudel pastry bar with cream cheese. Equally yummy. I saw a lot of things I wanted to try so will be coming back. The location was nice and seems family friendly. The tables all had some type of board game, I remember seeing chess and connect 4. Staff was super friendly and helpful. Will recommend :-) read more

I bought a last minute birthday cake, only options were white cake with lemon filling and topping, or white cake with raspberry filling and topping. I went with raspberry and it was one of the best cakes I've ever had. Moist, smooth and the perfect density. The only reason I gave 5 stars is because the customer service in-person was a bit uncomfortable. My questions were answered cold and abruptly, at least from my perspective. Possibly just the man's personality, but he was far from welcoming and friendly. read more