First I'd like to say that I usually hit it correctly when I do my "homework" when searching for restaurants in an area we will be visiting.
I search a few different cuisines and when my wife said she was in the mood for pizza, I honed my search. A few qualifications we were looking for were offering an antipasto salad, a bar or at least beer ( got to have beer with pizza ) and indoor dining during covid.
I saw the reviews for Matthew's mentioning the style was sort of like a pan pizza, but not as thick and also saw that "thin crust" was also available for any pizza, along with the menu offering an antipasto salad. The other places I considered didn't have the antipasto, only Caesar or "tossed, house " salads. So the decision was made, Matthew's it would be.
I can't express enough how disappointed we were, especially with the research conducted.
We started with the antipasto salad which was okay. They rolled the meats with provolone and sliced it, not something preferred, but all in it was okay, not a deal breaker.
Now the pizza on the other hand is a completely different story, It had to be the worst pizza we ever had, and that includes Ellio's frozen and Papa John's.
Since they had an 8" and 10" I thought it was great because my wife and I could get different, separate pizzas. Well, we were told they were out of the 8" pizza???? I could be wrong, but I could have sworn that it doesn't matter what size your pizza is, it's the same ingredients, so how can you be out of a size??? That definitely should have been a clue, but since we traveled to the area and had a busy day we decided to stay. Okay so we ordered two pizzas, think crust. one mozzarella, mushrooms, sausage and bell peppers, the other (mine) was a the three cheese with roasted and jalapeno peppers.
The thin crust was horrible, it was thinner than a NY Style on the base, seemed undercooked as I could scrape the soft dough from underneath the toppings, but how could that be when the top of the pizza was well done ( browned ), the ricotta was baked hard, not soft and creamy like a topping on a NY style, the over all flavor, other than the peppers was very bland. Thankfully they have oregano, parm, garlic, red pepper and S&P on the table. I used all and it made it better but still not good.
One other item on the menu should have been a clue was that you could buy a frozen pizza to take home and bake...... ding ding ding, the light bulb went off, no reason they were out of 8" pizzas. The pizza also is served on a heavy weight paper plate on top of another inverted plate, being told that it keeps the crust from getting soggy. However interesting that is, why does it seem they are the only restaurant that serves pizza that way. If it was ingenious, then you would think it would catch on, but I guess other restaurants aren't serving frozen pizzas, there's no other reason.
Another issue, on Yelp, it states there's a full bar, on the pictures of what appears to be beer bottles on some tables and on yelp there's a picture of a full bar. So when we first sat down were asked what we wanted to drink, they only had soft drinks and water. Again, okay, I settled for a Dr Pepper thinking I was mistaken. Now when I decided to write this review at home and checked out what I thought was true, but wrong, NO BAR.
The last issue, was my wife wasn't feeling well ( NOT RELATED TO THE FOOD ). she had to use the restroom but the women's restroom had a sign, 'out of order" when she asked if it was out of order, the servers ( women ) told her that they don't let customers use it, that it was for employees, so she tried to use the men's room but was disgusted and couldn't. A lie of just keeping true to the "out of order" sign would have been better or how about changing the signs and labeling one as employees only.
I will say, they did a good job with covid, and service was good. On those two items I'd give them 4 stars, but adding the food, ugh.
And to think back, when we first sat down, my wife asked if I wanted to stay and I replied, I'm okay are you? Damn, should have went with our guts ( which ended up not be happy with us ) Matter of fact, I just went back up to the top of my review and changed from two stars to one as writing this brought back the memories.
As far as I can remember, this is the first time that after reading the raving reviews I was wrong with the decision to go here other than two other places I considered. The next day and then the drive home I kept thinking about the pizza and not in a good way, I couldn't wait to get a good pizza, so when we arrived home, neither one of us were really hungry, but we ordered a pizza from our local shop....... aaaahhhh much better.
I should have paid more attention to the other one and two star reviews, because they're pretty on point, I realize these review like any other, are subjective, but how can so many be wrong, is there something in the water? read more