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    Matthews Kia

    3.8 (10 reviews)
    Closed 8:00 am - 6:00 pm

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    5 months ago

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    6 months ago

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    4 years ago

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    Joel D.

    Hi Katherine- Thank you for the 5 star review and your business!

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    5 years ago

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    Joel D.

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    4 years ago

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    Joel D.

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    6 years ago

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    Ask the Community - Matthews Kia

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    Matthews Subaru

    Matthews Subaru

    (16 reviews)

    Extremely unsatisfied with the purchase of my 2020 Kia Soul. Refer to the pictures of the email I…read moresent to the owner that he couldn't be bother to answer me about. I will not be buying a replacement vehicle for myself from any of the Matthew's dealerships. Kia finally decided to buy back the vehicle but not giving me the full amount after I hired a lawyer to fight with them.

    My wife and I were shopping for a car to replace out totaled 2016 Prius V. We headed to Vestal to…read morecheck out Matthews as they sell a few of the brands that we wanted to try out. We had a great experience with a sales rep at their Mitsubishi / VW dealership even though I didn't fit into most of the cars we looked at. The salesman we were working with recommended we check out their Kia / Subaru store and called ahead for us. Upon arriving we were immediately greeted by Brian Chadwick and I'm happy to say everything worked out great. I explained what we were looking for and he took us to a bunch of vehicles so we could see how I fit into them. Eventually we test drove a 2020 Subaru Outback even though it wasn't on our list and we loved it. We went back in and did the preliminary paperwork which was painless. There was no pushiness around the optional extras that they offered. Most importantly the price was very fair without having to do any kind of haggling. When all that we could do with Brian was finished for that evening we were passed onto one of the finance people who was also very nice, and again this was completely straight forward. No backroom sales pitches or any other junk that we've run into before. We came back the following Thursday to finish all the paperwork and take delivery of out new Outback. The process was very relaxed and if I can be honest, we left without feeling like we'd gone through what I'd call a normal car buying process. This was so far removed from any experience we've had in the past, we will definitely be coming back here the next time we need a replacement vehicle. If you're looking for a car, I'd recommend the trip to Vestal to check them out and I definitely recommend working with Brian Chadwick.

    Priceline Auto - Here's a business that just doesn't care about selling cars- Didn't even have show the courtesy to call me back -I'll NEVER GO BACK

    Priceline Auto

    (4 reviews)

    I set up an appointment date and time. When I arrived I was told that the car was sent to the…read moreauction. No I'm sorry...No call in advance letting me know...No customer service skills whats-so-ever. I even sent an email looking for an explanation about the mix up and they couldn't even be bothered to replay. What a lousy way to treat a potential customer right from the same neighborhood your business is in. I'll be sure to tell everyone about how well you treated me...That you can count on...Last time they'll EVER have an opportunity to sell me anything...

    Leo and the crew at Priceline Auto in Johnson City, NY sold me an excellent one-owner Toyota…read moreTacoma. The deal was very fair Leo and his folks were very friendly and accommodating. There was a small issue with a sensor that they took care of quickly and completely. I live about 100 miles away from the dealership so they saved me a trip by setting me up with a repair shop close to home who took care of the problem. I recall reading a generally negative review on another site where the customer complained that the company seemed a little too laid back and its employees seemed to be more interested in watching a soccer match on television than selling cars. For me, that was a plus, not a minus. Unlike visits to other car dealerships where it seems as if the sales rep is always trying to convince me that I am his/her new best friend, Leo and the folks at Priceline are not those phony, cookie cutter car sales reps, but just decent people trying to do a good job for their customers. I think that they realize that they won't make every sale but that if they treat their customers and would-be customers properly, they will come out far ahead in the long run. These are the type of people that I enjoy doing business with. I highly recommend!

    Matthews Volkswagen of Vestal

    Matthews Volkswagen of Vestal

    (2 reviews)

    Matthews Volkswagen of Vestal gave me the worst dealership experiences I've ever had. They arranged…read morea Hertz rental that I paid THEM for, and when I returned it exactly as instructed, Hertz hit me with $525.88 in bogus fuel and "special cleaning" fees. Matthews refused to help at all, even though the rental was through their account. On top of that, my check engine light came on the moment I left their lot, and instead of fixing it, they falsely claimed I had someone else look at it--which never happened. No accountability, no support, and no professionalism. I would not recommend this dealership to anyone.

    My son and I were traveling on a Saturday morning from Rhode Island to Upstate New York to visit a…read morecollege when about 4.5 hours into a 6.5 hour trip when our Passat just cut out on us on the highway. We call a tow truck and find a close Volkswagen dealer to bring the car. I called ahead and they said they were busy but could certainly pull the codes to find out what was happening. Upon arrival they immediately put a tech on it and he rapidly diagnosed a faulty alternator. I went into the service counter to decide what to do with the car and it turns out it was lucky for me that the Service Manager was in on his day off to take care of a few things. He immediately hatched a plan to get the alternator in house quickly and asked a tech to stay late to get us back on the road. Wow what great luck, but it turns out it was too good to be true, the alternator was not available locally, but they could get it by Monday. The service manager came up with another great plan to get us going. We leave the car for service and we get an enterprise rental car to get going and he will arrange for our car to be delivered to us in Rhode Island for a nominal fee. He calls Enterprise to get us a car (they close in 20 minutes) and then drives us to the rental place in his own car, waits for us to obtain the car before leaving, shakes our hand and we are back on the road. The car was repaired for less than the quoted price and is on its way back to me now. I cannot say enough good things about the service department at Matthews on the Parkway in Vestal, NY. You may not need what I did, but they will certainly bend over backwards to help you.

    Matthews Kia - car_dealers - Updated May 2026

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