This was my 4th Subaru purchase from Matthew's Subaru, and as always an incredible experience,…read morethanks to the best salesman Mike McNeal. He is always willing to go above and beyond for his customers and is really attentive to our wants or needs. He will never steer you wrong no matter what. I absolutely respect him for his honesty and integrity and will always recommend him to anyone for their car buying needs. Mike thank you again for another wonderful Matthew's experience with you at the helm!!

People are nice, but Scheduling to get your car serviced is atrocious, online and on phone. Called…read morefor 2 weeks...ladies who picked up somehow can't check the schedule to give us a set appointment, "just do a walk in at this time", "we're short staffed", "I can't check the schedule let me transfer you...", "just show up" Then the guys at the desk ask for our appointment, meanwhile we don't have a set one because YOUR REPS REFUSE TO GIVE US ONE. 4 Reps told us "WALK IN. WALK IN." (Seriously. Even doctors offices can look at their Scheduling Book & say yes or no, we do/don't have available appointments open, how about this date & time?) The last Rep said "come in 10:00am & see Andrew & Jamal" so here we are, but apparently that's her best guestimate & not a good one either. They can't get to our car for 2.5 hrs, meanwhile we have no other personal days left to lose playing wack a mole on having our car seen, we just waited there & had to approach the desk people of how much longer it will be. We arrived at the time they told us, ended up being the last customers to leave from a filled waiting room of customers. Bottom line: We just wanted a set appointment. How hard can it be to do that for customers that bought 2 new cars & paid $70K+? Even the nail salon can look at their schedule & say "Yes, in 2 weeks on Saturday 11am we can book you."

My personal review of Select Motorcars, I can tell you this…read morewas the worst car buying experience I have ever been involved in. Customer service is extremely bad on all levels. Do yourself a favor and do your research on this place. GOOGLE them and read the reviews on them. Check the BBB and read the complaints on them. $4811.00 down the drain and still dumping money into the car. So buy at your own risk.

They sell lemons. Please read all their reviews. Sold me a truck, first 3and half months it was in…read moretheir garage 4 times. After about 7 months transmission went. I had to pay over $3k to get transmission and a bunch of other stuff fixed at a real mechanics garage. Do not buy from them!

Just picked up our used vehicle at car depot on main street in Binghamton what a beautiful…read moreexperience it was right from the begining first of all Art is the man no kidding he is so kind he bends over backwards for you now tell me what used car lot puts new spark plugs in and does a tune up I'll tell ya who Art! Seriously if you are looking for a used vehicle you have to go there you won't be sorry appreciate all you have done marilyn and jerry

I have gotten a few vehicles from Art he is a really nice guy who really helps people .u won't find…read moreanother him ..thanks for always giving my husband good vehicles

I set up an appointment date and time. When I arrived I was told that the car was sent to the…read moreauction. No I'm sorry...No call in advance letting me know...No customer service skills whats-so-ever. I even sent an email looking for an explanation about the mix up and they couldn't even be bothered to replay. What a lousy way to treat a potential customer right from the same neighborhood your business is in. I'll be sure to tell everyone about how well you treated me...That you can count on...Last time they'll EVER have an opportunity to sell me anything...

Leo and the crew at Priceline Auto in Johnson City, NY sold me an excellent one-owner Toyota…read moreTacoma. The deal was very fair Leo and his folks were very friendly and accommodating. There was a small issue with a sensor that they took care of quickly and completely. I live about 100 miles away from the dealership so they saved me a trip by setting me up with a repair shop close to home who took care of the problem. I recall reading a generally negative review on another site where the customer complained that the company seemed a little too laid back and its employees seemed to be more interested in watching a soccer match on television than selling cars. For me, that was a plus, not a minus. Unlike visits to other car dealerships where it seems as if the sales rep is always trying to convince me that I am his/her new best friend, Leo and the folks at Priceline are not those phony, cookie cutter car sales reps, but just decent people trying to do a good job for their customers. I think that they realize that they won't make every sale but that if they treat their customers and would-be customers properly, they will come out far ahead in the long run. These are the type of people that I enjoy doing business with. I highly recommend!

Matthews Volkswagen of Vestal gave me the worst dealership experiences I've ever had. They arranged…read morea Hertz rental that I paid THEM for, and when I returned it exactly as instructed, Hertz hit me with $525.88 in bogus fuel and "special cleaning" fees. Matthews refused to help at all, even though the rental was through their account. On top of that, my check engine light came on the moment I left their lot, and instead of fixing it, they falsely claimed I had someone else look at it--which never happened. No accountability, no support, and no professionalism. I would not recommend this dealership to anyone.

My son and I were traveling on a Saturday morning from Rhode Island to Upstate New York to visit a…read morecollege when about 4.5 hours into a 6.5 hour trip when our Passat just cut out on us on the highway. We call a tow truck and find a close Volkswagen dealer to bring the car. I called ahead and they said they were busy but could certainly pull the codes to find out what was happening. Upon arrival they immediately put a tech on it and he rapidly diagnosed a faulty alternator. I went into the service counter to decide what to do with the car and it turns out it was lucky for me that the Service Manager was in on his day off to take care of a few things. He immediately hatched a plan to get the alternator in house quickly and asked a tech to stay late to get us back on the road. Wow what great luck, but it turns out it was too good to be true, the alternator was not available locally, but they could get it by Monday. The service manager came up with another great plan to get us going. We leave the car for service and we get an enterprise rental car to get going and he will arrange for our car to be delivered to us in Rhode Island for a nominal fee. He calls Enterprise to get us a car (they close in 20 minutes) and then drives us to the rental place in his own car, waits for us to obtain the car before leaving, shakes our hand and we are back on the road. The car was repaired for less than the quoted price and is on its way back to me now. I cannot say enough good things about the service department at Matthews on the Parkway in Vestal, NY. You may not need what I did, but they will certainly bend over backwards to help you.

They didn't start working on the car until an hour of waiting, and charged for it. I recommend…read moregoing somewhere else if you can.

About 2 months ago, our son bought a used car from Matthews Planet PreOwned. Unfortunately the car…read moredid not have a second key or an owner's manual. We did not realize this was the case when he paid for the car. We didn't sign the paperwork until a week after our son paid and that is when we found out about the items missing. We were originally told that we would have to pay extra for the items since they were listed as not being part of the purchase. However, after a discussion about the missing items, Matthews kindly offered to provide the owners manual free of charge and to give us a second key at a reduced cost. Ideally they did not have to do either because the items were listed as not part of the sale. We appreciated their understanding and accommodation.

I had been searching for a certain preowned model BMW for a long time. Gault had the perfect one…read morethat I just couldn't believe. I called to get further information and spoke with Bogey. He was fabulous! No pressure, honest, and worked hard to provide me the documents and additional details and pictures. The out of state transaction wouldn't have gone smoothly with Bogey's attention. He took care of all the details. Thanks to him and his team, I had my roadster! I was a bit worried about buying a car out of state but it was a great experience. I just can't help but smile when I am driving the car. Thanks to the great people at Gault! I had been searching for a certain preowned model BMW for a long time. Gault had the perfect one that I just couldn't believe. I called to get further information and spoke with Bogey. He was fabulous! No pressure, honest, and worked hard to provide me the documents and additional details and pictures. The out of state transaction wouldn't have gone smoothly with Bogey's attention. He took care of all the details. Thanks to him and his team, I had my roadster! I was a bit worried about buying a car out of state but it was a great experience. I just can't help but smile when I am driving the car. Thanks to the great people at Gault!

Extremely frustrating experience with Gault BMW, and a complete waste of my time…read more My BMW has a 3-year maintenance plan that includes three oil services, and the plan expires on October 2. My last oil change was in November 2025, and I am still about 4,000 miles short of the normal 10,000-mile service interval. Because I knew I was technically early for the next service, I specifically called ahead to make sure the oil change would still be covered before the maintenance plan expired. I did not call once. I called THREE separate times. Each time, I clearly explained the situation: when my last service was performed, that I had not yet reached the normal mileage interval, and that my maintenance plan was about to expire. I repeatedly asked whether they could perform the oil change under the plan anyway. I was repeatedly told that it would be covered because I was still within the three included oil services. Based on those assurances, I scheduled the appointment. I then got up early and drove about an hour from Ithaca to Binghamton specifically for this appointment. After I arrived and waited approximately 30 minutes, I was suddenly told that they could NOT perform the oil change under the maintenance plan because it had not been one year or 10,000 miles since my previous service. That policy itself is not what makes this experience unacceptable. If that is BMW's policy, they could simply have told me that during any one of my THREE phone calls. I specifically called ahead to avoid exactly this situation. Instead, I was given incorrect information multiple times, made an appointment based on that information, drove more than 100 miles round trip, and spent roughly two hours driving for absolutely nothing. What made the situation worse was the manager's response. Rather than acknowledging that their department had repeatedly given me incorrect information, he told me that if they changed the oil, he would have to "personally pay for it." That completely misses the point. I was not asking him for a personal favor. I was asking the dealership to take responsibility for information its own staff repeatedly provided to a customer. I understand that individual employees can make mistakes. But when a customer calls three times specifically to verify coverage, receives the same assurance, schedules an appointment based on those assurances, and then drives an hour each way only to be turned away, that is a failure of the dealership's customer service process. If I had been given the correct information on the first call, none of this would have happened. More than 100 miles of unnecessary driving and several hours wasted because I trusted what Gault BMW told me over the phone. Very disappointing experience.

We bought two Hondas here (and service all three) because of Honda quality and the trust Miller…read moreHonda has earned from us over the years. We've been open to buying a Honda wherever we can find the best price / available model & options, but we'd never service them anywhere but Miller.

We just purchased a new CRV from Miller Honda. Arron Craige was our sales associate. Believe me…read morewhen I tell you that he personified HONDA HOSPITALITY! He was a pleasure to work with. Arron was super organized and very knowledgeable. He guided us through the process with ease and called us after the purchase to see if we had any questions. He even made us popcorn! Miller is very fortunate to have this guy on their team! Jim and Dolly Terzian

Bought several cars here.Very satisfied with all of them.If there is any problem, Derek takes care…read moreof it. Highly recommend Tank's!

Been to see Derek a few times. Drove a fee cars nd told him what was wrong then he fixes and sells…read moreit. The last time I will ever go there I drive what seemed nice like a nice suv. Nope. I told Chris, she's ok nd she would get back to me. She never did. Derek said he would get the wobble checked out, next thing I know price is 1k more, typical scumbag behavior. Don't get scammed by this trumper...