Matthews Volkswagen of Vestal gave me the worst dealership experiences I've ever had. They arranged…read morea Hertz rental that I paid THEM for, and when I returned it exactly as instructed, Hertz hit me with $525.88 in bogus fuel and "special cleaning" fees. Matthews refused to help at all, even though the rental was through their account. On top of that, my check engine light came on the moment I left their lot, and instead of fixing it, they falsely claimed I had someone else look at it--which never happened. No accountability, no support, and no professionalism. I would not recommend this dealership to anyone.

My son and I were traveling on a Saturday morning from Rhode Island to Upstate New York to visit a…read morecollege when about 4.5 hours into a 6.5 hour trip when our Passat just cut out on us on the highway. We call a tow truck and find a close Volkswagen dealer to bring the car. I called ahead and they said they were busy but could certainly pull the codes to find out what was happening. Upon arrival they immediately put a tech on it and he rapidly diagnosed a faulty alternator. I went into the service counter to decide what to do with the car and it turns out it was lucky for me that the Service Manager was in on his day off to take care of a few things. He immediately hatched a plan to get the alternator in house quickly and asked a tech to stay late to get us back on the road. Wow what great luck, but it turns out it was too good to be true, the alternator was not available locally, but they could get it by Monday. The service manager came up with another great plan to get us going. We leave the car for service and we get an enterprise rental car to get going and he will arrange for our car to be delivered to us in Rhode Island for a nominal fee. He calls Enterprise to get us a car (they close in 20 minutes) and then drives us to the rental place in his own car, waits for us to obtain the car before leaving, shakes our hand and we are back on the road. The car was repaired for less than the quoted price and is on its way back to me now. I cannot say enough good things about the service department at Matthews on the Parkway in Vestal, NY. You may not need what I did, but they will certainly bend over backwards to help you.

My daughter and 3 young granddaughters had a flat tire on Rt 220 and managed to make it into RAM…read moreTire and Auto. They immediately repaired for them and they were back on the road in no time. Thank God for RAM Auto and Tire!

This is my preferred shop to go to for any work to my vehicles. Great staff who won't lead you…read moreastray. They value people over profit for sure. Have never had issues with them for over 3 years of regular visits and they are always helpful and straightforward. Don't expect them to cut corners though, and they are a small shop so sometimes it can be a bit of a wait to get scheduled in depending on the flow of business, but worth the wait if you don't want to get jerked around or lied to about what's going on with your car.

Russ is the best mechanic I have been to. He has been servicing my cars for the six years we have…read morelived here. He will troubleshoot exhaustively until he finds the problem. I had an O2 Sensor that was causing fuel mileage issues. It took more adjusting to bring my old ford ranger within specifications. He did an Awesome job and did not charge me extra for the time... I recommend Russ to everyone. With that said, you may have to wait a week because of the demand for his service.

We had our car at two other businesses...the first had it for almost 3 weeks...he was always "going…read moreto get to it in a couple of days", and the second also had it for three weeks, and did unauthorized repairs that did not fix the problem....we then decided to give Russ a try. He had the car for less than 3 days, and fixed the problem correctly for a very reasonable price. We have since taken all our repair work to Russ, and have always been happy with the results. Russ is an excellent mechanic, he communicates well, and treats his customers fairly. It is truly a shame that other shops do not follow his business model. We will continue to take all our work to R & C.

Let's start by saying.i liked feduke/Williams ford until recently...I bought my last 3 vehicles…read morefrom them..as recently as 4 months ago....I went to trade in the second car I bought at Volkswagen dealer right next door and that's where I became furious...when they were figuring out trade In value for my 2017 vw jetta with less than 89000 miles and with another year of warranty left on it..the salesman said carfax said it had 2 owners ago minor structural damage so they weren't gonna give me more than 2500 dollars..I specifically asked about car fax to fedukes salesman and if it was in any accidents.i was told NO..of course I ran next door to williams pissed off..all the same managers that were there when it was feduke...well manager said we will make things right.just have to find you a car on price range because of negative equity..well a few weeks later I saw a car and went there because noone contacted me..started application process and even these people tried giving me 2500 for trade in even after knowing they screwed me..had him double that and lower price of car to make it work...he comes back saying he couldn't get it approved...I find out it's because these jokers only put my app through to visions and one other bank they partner with who are very hard to get approved through..I go back and ask for purchase order so I can take it to a bank.and what they gave me was the original offer and price...so the weekend comes and I call salesman back on Monday to see if he can make that purchase order again ...he tells me they throw away paperwork after a day..this is even knowing I'm trying to get my own financing.... so I have been to 3 other dealerships since and same thing,noone wants to take my car.....because of fedukes/williams sales tactics....they straight lied to me and screwed me....even though I bought 3 cars from them,I WILL NEVER GO BACK TO THEM. THEY ALL HAD TO KNOW ABOUT THAT CARFAX BECAUSE WHEN I WENT TO LOOK AT THE CAR.THEY WERE PUTTING A NEW BUMPER COVER ON..THATS WHAT MADE ME ASK ABOUT ANY ACCIDENTS...SHAME ON ALL OF YOU AT WILLIAMS....

Bought a new Maverick from Tate at Williams ford. Got it in record time. best advocate a guy could…read moreask for. He kept me in the loop every step of the way and was completely professional. He is a former veteran and it showed on his precision and attitude. 6 stars all the way and I could not be happier with my experience and vehicle. Thank you Tate for what you do and I will be recommending you to anyone interested. It is almost depressing to know that I will never meet a sales person as amazing as Tate. I will be there for my next purchase. Keep up the good work.

My family had an accident and they were from out of town. The people at Nu-Look were awesome. When…read moreI went t to get their belongings out of the car they were very helpful with everything.

Nu-Look demonstrated a genuine interest in providing the best outcome possible…read more Mercedes are complicated. Replacing a taillight (including a bulb) impacts other lighting functions. Technician "Matt" was thorough, and resolved issues that others might have missed.

My daughter was in an accident just before Christmas. We called Tri County Collision to tow our…read morevehicle to their business. Right from the start, everyone who worked there was helpful and reassuring. They walked us through the process with the insurance company and explained the damages thoroughly. We will definitely use their services again in the future!

Tri-County was amazing! We were stuck with our pick up truck mired in the snow and mud, and they…read morecame in 10 minutes and helped us get it out very very quickly. Excellent service and very kind and pleasant as well!

Bob was extremely helpful and generous with his time helping me diagnose this issue I was having…read morewith my car. He was patient and willing to listen to my longwinded explanations and pointed me in the right direction toward fixing the issue.

My day started out looking for a place to get my car inspected. After a discourteous fellow driver…read moreforced me into a huge puddle my check engine light came on and my car wasn't driving right. I called all around town and no one could see me for days. After explaining the situation they got me right in. They also offer to drive you home or work and will come get you when your car is ready! When you have a toddler this is huge! Bob himself walked me through everything. I've gone back for other issues and regular service and they always fix it right the first time and quickly! I love everyone that works there. Super friendly and knowledgeable! I recommend them to everyone. Bob will always be honest and fair. I especially love that I don't get treated like a moron because I am a women with a car.

Ryker and Aaron were professional, efficient and prompt. they replaced my broken glass at my…read moreconvenience, did a great job with an exceptional value. I was quoted less than half the price I received in a quote from Toyota. They will have my business if I ever need them again!! I can't say enough about them! Highly recommended!

Fast, local service! Very good pricing! Replaced the windshield on my Chevy Trax after a deer hit…read more Everything went extremely smoothly! Highly recommend!