I had an emergency where my dad had to be helicopter lifted to the ER. Anyway heading to support my…read moremother about 175 miles away. My car broke down, the transmission failed, luckily it's under warranty. But through Carvana Val-u auto was the roadside assistance. My tow driver Frank, was fast and efficient. He kept communication letting me know the departure, ETA, etc. the tow was fully covered by my service. Great value! He arrived at my location in about a hour which gave me enough time to grab a burger and fries. Highly recommend. Defused a stressful situation on a stress day fast.

Called Good Sam to send out a tow truck at approximately 11am. They contract Val-U towing out of…read moreBinghamton. 2 hour wait! No truck shows! Calls go back and forth. 7 HOURS Later, the Val-U dispatcher( owner) tells me a truck broke down and another will be sent out of Syracuse. I chuckle at the absurdity of the day. The guy gets offended and says" I don't see what's funny about my truck breaking down" .I reply that it is not a mocking laugh but a laugh of a long crappy day. He replies in frustration and contempt, " I'm going to cancel your tow" . Im taken back but screw it..go ahead. I'm still broken down. Wasted my day with this joke of a business.

My daughter broke down near Binghamton and called AAA. Raymond from Joe's Garage came to tow the…read morevan home and was super kind and friendly. I was home when he arrived to drop off the vehicle and he could not have possibly been more friendly and helpful as we managed to get it perfectly into the driveway despite the issues with the vehicle. He's clever and courteous. Glad he showed up quickly when my daughter broke down!

AAA sent Joe's Garage to pick up my motorcycle yesterday and I couldn't have been happier with the…read moreentire process. Joe (a different Joe) was excellent; super helpful and took great care loading and unloading my motorcycle. I would definitely use them again!

My son had a broken front axle. Rays came and flat bedded the car and fixed it in the same day!…read moreThey were amazing! I was nervous as my son is away at school and wasn't sure where to take his car. Highly recommend! Excellent service!

So I can't do any more than three stars because I didn't actually use Ray's auto for anything, and…read moreI don't want to give less than three because I don't know how their service is.. I am leaving a review however because at about 10:00 on a Thursday morning, I called these guys because my wife is sitting on the side of an exit ramp off the highway with a flat tire and I needed someone to either tow it, or change it for her, and I figured a nice 24-hour towing place would be able to get it done... Only instead of answering the phone it rang a few times and went to voicemail. I thought that was kind of odd. I've used 24-hour towing places before and typically there is at least an operator or someone that answers the phone, or one time I remember a voicemail box that said if nobody calls you back in 5 minutes here's another number. But anyway yeah, yelp is where I typically go to share my experiences, and luckily we found someone else that I basically threw a stack of cash at to go change her tire for her.

As a bystander working at a local business, watched this business tow truck trying to rush to get a…read moregreen light lay on their horn to someone not moving fast enough. Pulled up next to the elderly gentleman as they cussed at him and sat flipping him off. Very unprofessional. When I called the shop he gave my number to employee and the employee left a Voicemail cussing. When call was returned they tried changing what happened so I called the shop back and he was very disrespectful and not willing to listen. Please note professionalism is important.

Absolutely, hands down, the best in the business! Highly experienced and knowledgeable!!!read more

I had the pleasure of getting my car towed by Michael and it was such a quick and easy experience…read more He explained all the services available and explained each step of the tow thoroughly to make sure I was on the loop. Nothing but professionalism and kindness from Michael. If I ever needed my car to be towed again I'd call Triple City Towing in a heartbeat.

This company is the best! They saved me from sitting on a busy highway with a blown tire, called my…read moreinsurance they told me 2hours or more and then a friend told me to call triple city towing, they got to me within 40 minutes or less and had me back on the road within 20 minutes, A+ all the way!! Hunter was the guy and he was nice, professional and fast, can't recommend this company enough!

AL's responded and towed my husbands car when he was in a bad accident. I can't say enough how…read morewonderful they treated him and how nice they were the next day when we went to get to get our belongings out of his totaled vehicle.

Great people there and took care of the vehicle when they towed it after a accident and helped me…read moresort out the steps with insurance and what not

My daughter was in an accident just before Christmas. We called Tri County Collision to tow our…read morevehicle to their business. Right from the start, everyone who worked there was helpful and reassuring. They walked us through the process with the insurance company and explained the damages thoroughly. We will definitely use their services again in the future!

Tri-County was amazing! We were stuck with our pick up truck mired in the snow and mud, and they…read morecame in 10 minutes and helped us get it out very very quickly. Excellent service and very kind and pleasant as well!

HERE IS MY IMPOUND STORY AND HOW EVERYONE IN THE REVIEWS NEEDS TO TAKE PROPER ACTION. I contacted…read morethe news and the local authorities as well as my attorney. My car was towed Friday and I got it Monday morning. I read the reviews once I thought my car was stolen and knew what to expect thank god BUT it's worse in person and I have them on voice RECORDING INCRIMINATING THEMSELVES. They have not updated policies since their old owner DESPITE there being new laws adopted within broome county regarding towing regulations. I will attach the document which I handed directly to the manager Marissa. Despite the entire place as a whole being rude and corrupt. I feel terrible for the owner who took who over her husbands company when he passed. BUT she knows nothings about the business she's in as it is not her specialty and it is her husbands. She is a money hungry and heartless old lady who only cares about her dog (that lives there and looks abused ) and somehow is still affiliated with the police cause they lie about their policies. I can guarantee you she (the current owner) does not have her towing business license/ permit in her name. She has no idea the damage MARISSA THE NASTY MANAGER WITH NO COLLEGE EDUCATION IS DOING ( she pretends to know the law ) but when I handed her local law amend chapter 341-9 of broome county she said she has never seen that in her life and refuses to read and proceeded to pressure me into paying if I "need my car" and don't want to be charged for another day SO I PAID BY PROTEST ( which I wrote all over my receipt ) I would think a towing company would hire someone with some sort of law background or at least a high school education or the basic knowledge of knowing you are not above the law despite how pushy and rude you are. I am a 20 yr old college student who paid 700$ for a weekend and I am fortunate enough to know a lawyer. I had no access to my car on the weekend. I documented each day I was there attempting to get my car. They charged me for fees that were made up. They charged me a gate fee aka "after hours" fee meanwhile I went there the second they opened up on Monday and not after hours. They towed my car 1 mile away and charged me 185 on tow fee alone and 400$ for the storage days. 75$ dmv search fee. Legally you can only charge for storage per BUSINESS DAY, but in person they tell you they have chose to go by CALENDAR DAY. ITS NOT YOUR CHOICE. This corrupt company ran by ida, marissa, and the owner should not have the authority that they have to prey on college students and make sure to STEAL cars on a Friday so they ILLEGALLY charge for the days you cannot get your car, AND YOU CAN ONLY PAY IN CASH BUT THEY CHARGE YOU 8% TAX ON YOUR TOTAL which is also illegal. Also, be prepared for it to be 10 vs you because the tow truck drivers have nothing better to but watch like it's a reality tv show AND add snark comments as if they are being spoken to. I felt as if they all auditioned and practiced their role and they throw parties + split all the cash once they get their money. Keep in mind I was still respectful and kept my composure and acted more mature despite them being 4 times my age and such sad miserable individuals.

I have always used U-Save Towing they have always treated me well and at a good price the one time…read morethat I thought they had forgotten me had nothing to do with, but it was the insurance company had not bothered to call them and left me sitting in the heat for over two hours. When I called back to find out what happened the insurance company admitted that they had forgotten to call U-Save. Everyone one of the drivers have been professional and very polite.

My family had an accident and they were from out of town. The people at Nu-Look were awesome. When…read moreI went t to get their belongings out of the car they were very helpful with everything.

Nu-Look demonstrated a genuine interest in providing the best outcome possible…read more Mercedes are complicated. Replacing a taillight (including a bulb) impacts other lighting functions. Technician "Matt" was thorough, and resolved issues that others might have missed.